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All 2,131 Shenzhen hotels

L'Hermitage Hotel

4.5 of 5 Hotel   |   No.3031 Nanhai Avenue, Nanshan District, Shenzhen 518052, China (Shenzhen High-tec Industrial Park)
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91%
Ranked #11 of 2,131 hotels in Shenzhen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Carol L Pasadena, California
  • Overview
  • Reviews (50)
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50 people have reviewed this hotel

Traveler rating
    32
    14
    3
    0
    1
See reviews for
3
7
1
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Pasadena, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall, quite satisfied with everything about the hotel - room, cleanliness and upkeep, public area, service, value (got a discount). The only thing and most important thing is their misrepresentation regarding airport shuttle. I chose this hotel precisely because I need airport shuttle because my flight arrives around midnight. The hotel website describes that they have airport transfer, and yet... More

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
110 reviews 110 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were travelling in Guangzhou and various other cities and locations before arriving in Shenzhen. It was a very hot and uncomfortable few days and we were expecting pretty much the same thing in Shenzhen. We were pleasantly surprised to find that L'Hermitage was a great hotel and a bit of an oasis in all the heat, confusion and other... More

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jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Valued Guest, Many thanks for staying at L’Hermitage Hotel and also for your comment. It is a real pleasure for us to be called “oasis in the heat!” We are more than happy you enjoyed our hotel,especially the rooms. We will do our best to improve the selection and service in the lobby bar to assure that your next... More

China
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

stayed here three nights for work. big rooms with a cool layout and comfy bed. the smoking rooms smelled very bad so avoid at all costs. breakfast was very good and I was even given a coupon good for a drink and some French fries at the hotel bar.

Was this review helpful? Yes
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Valued Guest, Many thanks for staying at L’Hermitage Hotel and also for your comment. It is a real pleasure for us to be called “oasis in the heat!” We are more than happy you enjoyed our hotel,especially the rooms. We will do our best to improve the selection and service in the lobby bar to assure that your next... More

Cardiff, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 22, 2014

A colleague and I stayed here for three nights in June 2014, and our expectations were certainly exceeded. It was great value and the quality of the hotel décor and fittings together with the service we received were excellent. We stayed on a bed and breakfast basis. Our rooms on the eighth floor were modern, large and comfortable, and very... More

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jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Valued Guest, Many thanks for choosing L’Hermitage Hotel and for your nice, very detailed, comments! We are extremely happy to hear that you enjoyed your stay and you were satisfied with hotel’s service, decorations, breakfast buffet food selsction, as well as the room. However the most important for us is your willingness to return here when you come to... More

Amsterdam, The Netherlands
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 16, 2014

A modern and nice hotel. I like the room layout where you can go from the bathroom to the closet. The room is spacious and the bed is comfortable. The Tv has enough channels to entertain you and the free wifi is working good. On reservation we got a voucher for a free drink and snack. All staff members were... More

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jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Valued Guests, Thank you so much for taking your time to share the comments about staying with us. We are very happy to hear you liked our modern and nice hotel, especially spacious rooms as friendly and helpful staff. We always recommend to all of our Guests to have hotel card with our address, map and telephone number, just... More

CANTON
Top Contributor
109 reviews 109 reviews
38 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed May 9, 2014

As others have mentioned the cab drivers have a hard time finding this hotel. Make certain you have the map they give you on how to get there with you (in Chinese) and the number of the hotel that the drivers can call to get directions. Staff (especially Marta) are very nice. Many speak very good English. Rooms are nice... More

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jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Guest, Thank you for staying with us and also for sharing your comment and tip with the other tripadvisor website users. We also recommend to all of our Guests to have hotel card with our address, map and telephone number, as it is very useful for the taxi drivers. It is great to hear that you met your expectations,... More

Walnut, California
Contributor
13 reviews 13 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 8, 2014

We stayed at this hotel for 3 weeks, the hotel itself is nice, the rooms are great and the beds are very comfortable. The breakfast is good too, they have a lot of food variety western and chinese food. Wi-fi is kinda glitchy, I can't pin point the problem, we had a strong signal but it doesn't work all the... More

Was this review helpful? Yes 1
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for staying with us, at L’Hermitage Hotel. We appreciate your comments, especially your willingness to return here when you will be in Shenzhen next time. It is great to hear you had a very good stay, and that you liked our rooms with comfortable beds, breakfasts( with a variety... More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 3, 2014 via mobile

The hotel is as good as any of the five star hotels I've stayed in anywhere in Asia. The rooms are nicely appointed, beds are super comfy and the wifi works well. The staff are really nice and some speak English perfectly. The western food is great. Located towards the west of Shenzhen, the hotel is perfectly located between the... More

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jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Valued Guest, First of all, thank you so much for choosing L’Hermitage Hotel and sharing your opinion with the other tripadvisor website users. We are extremely happy to hear you enjoyed your stay and you were especially satisfied with hotel’s western restaurant,staff and comfortable room. Also, we are glad to read you were pleased with our location. When you... More

Sydney, Australia
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 24, 2014

I stayed there for two weeks. The hotel is part of L'Hermitage group and recently changed its name to LVGEM - you won't find it under the old name anymore. It is conveniently located in Futian area and close to metro (if you ever need to catch metro as taxis are quite cheap). It is an excellent 5 start hotel... More

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 19, 2014

Fantastic hotel. Decoration, rooms, service, breakfast - all equal to the 5* international chains but without throngs of people walking through the lobby . Lovely quiet and relaxing atmosphere - a haven in the hectic city and generally frenetic country. A real gem - will be using this for all future trips

Was this review helpful? Yes
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Valued Guest, First of all,we would like to thank you for choosing L’Hermitage Hotel and also for sharing your opinion with the other tripadvisor website users. It was great to read so positive feedback! We are exremely happy to hear that you enjoyed your stay and you were satisfied with hotel’s decorations, room, service as well as our “lovely... More

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Additional Information about L'Hermitage Hotel

Address: No.3031 Nanhai Avenue, Nanshan District, Shenzhen 518052, China
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — L'Hermitage Hotel 4.5*
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34 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style
#9 Business Hotel in Shenzhen #11 Luxury Hotel in Shenzhen #50 Best Value Hotel in Shenzhen
Hotel Class
Number of rooms
177

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of L'Hermitage Hotel and other travelers.
1 question
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hawaii
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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