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999 Royal Suites & Towers

No.1003 Shennan East Road, Luohu District, Shenzhen 518002, China
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999 Royal Suites & Towers
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222 Reviews from our TripAdvisor Community

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LONDON
Level Contributor
134 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed November 21, 2015

Since coming here (2007) yearly, the management and services have become poorer. Technical Assistance for Internet, TV, Phone, are non existent. The Breakfast is just about the basics, one cheese choice, no sausages...very poor choices. All cut out to save money.

Helpful?
Thank LondonWolfeee
Sydney
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 23, 2015

I've stayed here once before almost 5 years ago. It was pretty much the same as I remember it. For a Westerner, it might be a bit quirky but it was a good experience for me. On this stay I used the gym a couple of times. It's a bit tired in some respects but might the the only gym... More 

Helpful?
Thank WA64
Singapore
Level Contributor
244 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed May 26, 2015

Old property. Generous in terms of space, large living room, mini kitchen, bedroom quite small though. Bed is big and comfy. Generally clean. Only standing shower. Breakfast mediocre. Near to Luohu Customs bordering Hong Kong. Reasonably good chinese restaurant on the second floor.

Helpful?
Thank kwoong
Springfield, Missouri
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 25, 2015

I started staying at the 999 Royal Suites and Towers 11 years ago. During a 5 year period I lived in an apartment in the same building. This hotel is due for some new carpeting in the rooms, but provides a lot of space and is generally clean. Over the years there has been frequent turnover in the staff but... More 

Helpful?
Thank 246robertf
Tehran Province, Iran
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 8, 2014

I've been here for 20 nights. It's really a good place with good staff and great access to everywhere as you wish. By metro you can reach to many famous places like window of the world to visit and also going for shopping to Dong-men St. It's access by public transportation is great. Also if you want to buy anything... More 

Helpful?
Thank Sajjad E
Hong Kong, China
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 2, 2014

Checked in October 1 2014 5:00pm. There was a misunderstanding but staff handled it well. Staff were friendly and helpful. Room was spacious and clean. The Western restaurant food was more layman but the prices were considered economical (good value for money)

Helpful?
Thank HKVisit0r
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 26, 2014 via mobile

Stayed here 22/25th September. Great room - small business suite - 23rd floor - would have good views if not for the smog! Two minutes walk to metro with very economical fares. Good restuarants in walking distance. Breakfast OK, adequate, tinned peaches, mandarins and lychees. Fresh watermelon only. Staff were great, very attentive when we had no replacement toilet rolls... More 

Helpful?
Thank Jan G
Shanghai, China
Level Contributor
228 reviews
196 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
3 of 5 stars Reviewed August 30, 2014 via mobile

Stayed here a few times each time it goes down in quality and service. 99.9 percent of the staff don't speak any English and the rest well just don't understand a word you are saying. The bed was ok the shower ok the room ok. I needed to print some docs I was sent to some shop a block away... More 

Helpful?
Thank Mashgiach
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 20, 2014

2 days short vacation with my hubby in this hotel. Everything is perfect, staffs are nice and helpful, rooms are big and with paintings on wall. Bed is extreme comfortable and soft. 5 mins to railway stations. Gym room is a bit old and swimming pool is a bit small but are clean than I expected. Breakfast buffet is delicious... More 

Helpful?
1 Thank candikwan
Accra
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 8, 2014

the room and service is excellent ,friendly staff even with the language barrier, very professional and well trained staff.Rooms are very spacious and all the necessary amenities work perfectectly and are available. Most of the rooms are equipped with a small kitchenette. Problem with the place is the bathrooms need serious renovation especially for the lower floors. Even for the... More 

Helpful?
Thank Maa O
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