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999 Royal Suites & Towers

No.1003 Shennan East Road, Luohu District, Shenzhen 518002, China
Hotel amenities
999 Royal Suites & Towers
Best prices for: 1 room 1 guest
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Ranked #56 of 2,143 Hotels in Shenzhen
A recent review
4 of 5 stars Reviewed December 9, 2014
Sajjad E Tehran Province, Iran
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216 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tehran Province, Iran
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

I've been here for 20 nights. It's really a good place with good staff and great access to everywhere as you wish. By metro you can reach to many famous places like window of the world to visit and also going for shopping to Dong-men St. It's access by public transportation is great. Also if you want to buy anything... More 

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Hong Kong, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2014

Checked in October 1 2014 5:00pm. There was a misunderstanding but staff handled it well. Staff were friendly and helpful. Room was spacious and clean. The Western restaurant food was more layman but the prices were considered economical (good value for money)

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 26, 2014 via mobile

Stayed here 22/25th September. Great room - small business suite - 23rd floor - would have good views if not for the smog! Two minutes walk to metro with very economical fares. Good restuarants in walking distance. Breakfast OK, adequate, tinned peaches, mandarins and lychees. Fresh watermelon only. Staff were great, very attentive when we had no replacement toilet rolls... More 

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Shanghai, China
Top Contributor
188 reviews 188 reviews
162 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed August 30, 2014

Stayed here a few times each time it goes down in quality and service. 99.9 percent of the staff don't speak any English and the rest well just don't understand a word you are saying. The bed was ok the shower ok the room ok. I needed to print some docs I was sent to some shop a block away... More 

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Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 20, 2014

2 days short vacation with my hubby in this hotel. Everything is perfect, staffs are nice and helpful, rooms are big and with paintings on wall. Bed is extreme comfortable and soft. 5 mins to railway stations. Gym room is a bit old and swimming pool is a bit small but are clean than I expected. Breakfast buffet is delicious... More 

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Accra
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 8, 2014

the room and service is excellent ,friendly staff even with the language barrier, very professional and well trained staff.Rooms are very spacious and all the necessary amenities work perfectectly and are available. Most of the rooms are equipped with a small kitchenette. Problem with the place is the bathrooms need serious renovation especially for the lower floors. Even for the... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

That a stay for 4 nights the room was nice modern and cosy. With kitchen the bath great. Gym and swimming pool were nice. The staff were nice helpful made us feel at home. Only feedback drinking water quantity supplied can be increased. Thanks for the great stay.

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 31, 2014

Stay here for 2 nights. The suites was fabulous. . Big comfy bed and spacious room. There are small kitchen also to use. The customer service was perfect. The manager on duty even took me to nearby shop to buy sim card. Thumbs up !

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Mississauga
Contributor
19 reviews 19 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 9, 2014

I stayed at the Royal Suites & Towers for the weekend on May 23rd – 25th with my wife and two young sons. We arrived around 4:00 pm on the Friday and we were able to check into our room right away. We had booked a non smoking bigger “business suite” with the separate bedroom. Not sure why but we... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

We (12 engineers) booked rooms in this hotel from May 5th to May 31th. Overall, our suite rooms are clean , the hotel Staff speak a little or no english at all! except a nice girl from Estonia (Guest's service manager) and her name is Kaisa and she was very helpful and supportive all times, she speaks English and Chinese... More 

Was this review helpful? Yes 2
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