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999 Royal Suites & Towers

No.1003 Shennan East Road, Luohu District, Shenzhen 518002, China
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999 Royal Suites & Towers
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Ranked #56 of 2,144 Hotels in Shenzhen
A recent review
3 of 5 stars reviewed 3 days ago
kwoong Singapore
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218 reviews from our community

Traveler rating
    65
    114
    29
    7
    3
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11
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore
Top Contributor
191 reviews 191 reviews
71 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Old property. Generous in terms of space, large living room, mini kitchen, bedroom quite small though. Bed is big and comfy. Generally clean. Only standing shower. Breakfast mediocre. Near to Luohu Customs bordering Hong Kong. Reasonably good chinese restaurant on the second floor.

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Springfield, Missouri
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I started staying at the 999 Royal Suites and Towers 11 years ago. During a 5 year period I lived in an apartment in the same building. This hotel is due for some new carpeting in the rooms, but provides a lot of space and is generally clean. Over the years there has been frequent turnover in the staff but... More 

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Tehran Province, Iran
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

I've been here for 20 nights. It's really a good place with good staff and great access to everywhere as you wish. By metro you can reach to many famous places like window of the world to visit and also going for shopping to Dong-men St. It's access by public transportation is great. Also if you want to buy anything... More 

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Hong Kong, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2014

Checked in October 1 2014 5:00pm. There was a misunderstanding but staff handled it well. Staff were friendly and helpful. Room was spacious and clean. The Western restaurant food was more layman but the prices were considered economical (good value for money)

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 26, 2014 via mobile

Stayed here 22/25th September. Great room - small business suite - 23rd floor - would have good views if not for the smog! Two minutes walk to metro with very economical fares. Good restuarants in walking distance. Breakfast OK, adequate, tinned peaches, mandarins and lychees. Fresh watermelon only. Staff were great, very attentive when we had no replacement toilet rolls... More 

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Shanghai, China
Top Contributor
192 reviews 192 reviews
166 hotel reviews
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed August 30, 2014

Stayed here a few times each time it goes down in quality and service. 99.9 percent of the staff don't speak any English and the rest well just don't understand a word you are saying. The bed was ok the shower ok the room ok. I needed to print some docs I was sent to some shop a block away... More 

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Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 20, 2014

2 days short vacation with my hubby in this hotel. Everything is perfect, staffs are nice and helpful, rooms are big and with paintings on wall. Bed is extreme comfortable and soft. 5 mins to railway stations. Gym room is a bit old and swimming pool is a bit small but are clean than I expected. Breakfast buffet is delicious... More 

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Accra
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 8, 2014

the room and service is excellent ,friendly staff even with the language barrier, very professional and well trained staff.Rooms are very spacious and all the necessary amenities work perfectectly and are available. Most of the rooms are equipped with a small kitchenette. Problem with the place is the bathrooms need serious renovation especially for the lower floors. Even for the... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

That a stay for 4 nights the room was nice modern and cosy. With kitchen the bath great. Gym and swimming pool were nice. The staff were nice helpful made us feel at home. Only feedback drinking water quantity supplied can be increased. Thanks for the great stay.

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 31, 2014

Stay here for 2 nights. The suites was fabulous. . Big comfy bed and spacious room. There are small kitchen also to use. The customer service was perfect. The manager on duty even took me to nearby shop to buy sim card. Thumbs up !

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