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All 2,132 Shenzhen hotels

999 Royal Suites & Towers

4.5 of 5 Apartment Hotel   |   No.1003 Shennan East Road, Luohu District, Shenzhen 518002, China (Dongmen)
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999 Royal Suites & Towers
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Ranked #49 of 2,132 Hotels in Shenzhen
A recent review
3 of 5 stars reviewed 2 weeks ago
Mashgiach Shanghai, China
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210 reviews from our community

Traveler rating
    64
    110
    26
    7
    3
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5
11
8
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Shanghai, China
Top Contributor
157 reviews 157 reviews
133 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here a few times each time it goes down in quality and service. 99.9 percent of the staff don't speak any English and the rest well just don't understand a word you are saying. The bed was ok the shower ok the room ok. I needed to print some docs I was sent to some shop a block away... More

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Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

2 days short vacation with my hubby in this hotel. Everything is perfect, staffs are nice and helpful, rooms are big and with paintings on wall. Bed is extreme comfortable and soft. 5 mins to railway stations. Gym room is a bit old and swimming pool is a bit small but are clean than I expected. Breakfast buffet is delicious... More

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Accra
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 8, 2014

the room and service is excellent ,friendly staff even with the language barrier, very professional and well trained staff.Rooms are very spacious and all the necessary amenities work perfectectly and are available. Most of the rooms are equipped with a small kitchenette. Problem with the place is the bathrooms need serious renovation especially for the lower floors. Even for the... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2014

That a stay for 4 nights the room was nice modern and cosy. With kitchen the bath great. Gym and swimming pool were nice. The staff were nice helpful made us feel at home. Only feedback drinking water quantity supplied can be increased. Thanks for the great stay.

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 31, 2014

Stay here for 2 nights. The suites was fabulous. . Big comfy bed and spacious room. There are small kitchen also to use. The customer service was perfect. The manager on duty even took me to nearby shop to buy sim card. Thumbs up !

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Mississauga
Contributor
14 reviews 14 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 9, 2014

I stayed at the Royal Suites & Towers for the weekend on May 23rd – 25th with my wife and two young sons. We arrived around 4:00 pm on the Friday and we were able to check into our room right away. We had booked a non smoking bigger “business suite” with the separate bedroom. Not sure why but we... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

We (12 engineers) booked rooms in this hotel from May 5th to May 31th. Overall, our suite rooms are clean , the hotel Staff speak a little or no english at all! except a nice girl from Estonia (Guest's service manager) and her name is Kaisa and she was very helpful and supportive all times, she speaks English and Chinese... More

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Bangkok
Top Contributor
61 reviews 61 reviews
45 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed May 27, 2014

Normally I would not have considered this hotel but a special Travelzoo offer tempted me. Unlike three such offers last year (all of which were excellent), this was very disappointing, the more so as I later learned that many of the top hotels routinely offer major discounts at week-ends. First, the good. The 22nd floor suite was large, comfortable and... More

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Singapore, null, Singapore
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 27, 2014

New Standard Suite Room (newly renovated) overall, room is quite comfortable. FOC chinese tea-bag and 2 bottles of mineral water. Near Dongmen Street, one major issue at this hotel it's very difficult to get a taxi if you are in a hurry or need to catch a flight give the process of hailing a can 10-15 minutes.

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LONDON
Top Contributor
75 reviews 75 reviews
65 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed May 17, 2014

I have stayed here for the last 10 years, twice annually. In the pursuit to cut costs, they have removed soft drinks and snacks from the executive floor, razors from rooms and services appear not to matter anymore. The room pricing remains good and this is the only reason for returning. Breakfast has become a complete shambles and struggle for... More

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Additional Information about 999 Royal Suites & Towers

Address: No.1003 Shennan East Road, Luohu District, Shenzhen 518002, China
Location: China > Guangdong > Shenzhen > Dongmen
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — 999 Royal Suites & Towers 4.5*
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Also Known As:
999 Royal Suites & Towers Hotel Shenzhen
999 Royal Suites And Towers
999 Royal Hotel
999 Royal Apartment Hotel

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