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All 1,961 Shenzhen hotels

999 Royal Suites & Towers

4.5 of 5 Apartment Hotel   |   No.1003 Shennan East Road, Luohu District, Shenzhen 518002, China (Dongmen)
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999 Royal Suites & Towers
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83%
Ranked #48 of 1,961 hotels in Shenzhen
A recent review
4 of 5 stars Reviewed June 9, 2014
peppy5 Mississauga
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205 people have reviewed this hotel

Traveler rating
    63
    108
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    3
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5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Mississauga
Contributor
14 reviews 14 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 9, 2014

I stayed at the Royal Suites & Towers for the weekend on May 23rd – 25th with my wife and two young sons. We arrived around 4:00 pm on the Friday and we were able to check into our room right away. We had booked a non smoking bigger “business suite” with the separate bedroom. Not sure why but we... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

We (12 engineers) booked rooms in this hotel from May 5th to May 31th. Overall, our suite rooms are clean , the hotel Staff speak a little or no english at all! except a nice girl from Estonia (Guest's service manager) and her name is Kaisa and she was very helpful and supportive all times, she speaks English and Chinese... More

Was this review helpful? Yes 2
Bangkok
Top Contributor
61 reviews 61 reviews
45 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed May 27, 2014

Normally I would not have considered this hotel but a special Travelzoo offer tempted me. Unlike three such offers last year (all of which were excellent), this was very disappointing, the more so as I later learned that many of the top hotels routinely offer major discounts at week-ends. First, the good. The 22nd floor suite was large, comfortable and... More

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Singapore, null, Singapore
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 27, 2014

New Standard Suite Room (newly renovated) overall, room is quite comfortable. FOC chinese tea-bag and 2 bottles of mineral water. Near Dongmen Street, one major issue at this hotel it's very difficult to get a taxi if you are in a hurry or need to catch a flight give the process of hailing a can 10-15 minutes.

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LONDON
Top Contributor
70 reviews 70 reviews
61 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed May 17, 2014

I have stayed here for the last 10 years, twice annually. In the pursuit to cut costs, they have removed soft drinks and snacks from the executive floor, razors from rooms and services appear not to matter anymore. The room pricing remains good and this is the only reason for returning. Breakfast has become a complete shambles and struggle for... More

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Toronto, Canada
Top Contributor
62 reviews 62 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 21, 2014

Initially my feeling was that I made a mistake booking this hotel. When I checked in I requested non-smoking. I was put in a room that wreaked of smoke. As well the room was not cleaned from the prior guest. BUT the hotel made up for it immediately by upgrading to a non-smoking suite. It took a few hours to... More

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Brisbane, Australia
Top Contributor
60 reviews 60 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 15, 2014

At short notice, we booked into the a Royal Suites & Towers. Our previously booked accommodation turned out to be a total nightmare. Once we arrived, we felt at ease and even though our on line booking had not come through as it had been less than 12 hours, we were warmly welcomed and given an upgrade to the Executive... More

Was this review helpful? Yes 1
Shanghai, China
Top Contributor
150 reviews 150 reviews
127 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed December 10, 2013

This is a good business hotel with spacious suites great service not less than any high end 5 star hotel the price is very reasonable the room clean and updated the bed very comfortable the staff speak English well. There is one major issue at this hotel it's very difficult to get a taxi if you are in a hurry... More

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Melbourne, Australia
Top Contributor
142 reviews 142 reviews
39 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed November 3, 2013

Overall, the rooms are clean ( i had a non smoking room) , relatively spacious (that is if you dont want to cook). Staff speak minimal to no english besides for a girl who is at reception and is from estonia. Buffet is ordinary but decent. Good size shower with good water pressure, firm beds (but they all are in... More

Was this review helpful? Yes 2
LONDON
Top Contributor
70 reviews 70 reviews
61 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed October 5, 2013

I have stayed there twice a year, for a few years now. Not much has changed, other that room amenities have been drastically reduced as well as the restaurant staff levels, presumable for economic reasons. Breakfast resembles a speed train having arrived and left in the same way, i.e.,service is extremely poor there, especially if you come late in the... More

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Additional Information about 999 Royal Suites & Towers

Address: No.1003 Shennan East Road, Luohu District, Shenzhen 518002, China
Location: China > Guangdong > Shenzhen > Dongmen
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — 999 Royal Suites & Towers 4.5*
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Also Known As:
999 Royal Suites And Towers
999 Royal Suites & Towers Hotel Shenzhen
999 Royal Hotel
999 Royal Apartment Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#41 Luxury Hotel in Shenzhen #52 Best Value Hotel in Shenzhen
Hotel Class
Number of rooms
273

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