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Crowne Plaza Hotel & Suites Landmark Shenzhen

#10 of 2,160 Hotels in Shenzhen
Certificate of Excellence
5.0 of 5
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No.3018 Nanhu Road, Luohu District, Shenzhen 518001, China
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Crowne Plaza Hotel & Suites Landmark Shenzhen
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Ranked #10 of 2,160 Hotels in Shenzhen
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Lollyboy5 London, United Kingdom
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409 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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    (409)
  • Mar-May only
    (110)
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    (91)
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London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What is not to like about Crown Plaza hotels. They are always well above average. The hotel is in the centre. Great position. Reception was excellent all staff spoke English. Room was large with a bathroom to match. The shower could have washed three people at the same time. The only downside was the restaurant. Before I left I ate... More 

Was this review helpful? Yes
Beijing, Beijing, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recommend this hotel for families or business. The staff were welcoming from the start and well trained and try to achieve their goals. Our room was spotless as was the rest of the hotel. The Spa and pool i a bit dated but it is sufficient.

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your recent experience with us. I feel very glad to know you had a comfortable stay in our hotel. Your compliments on our hotel are very much appreciated and we all look forward to welcoming you back in the near future. Best wishes, Peter Pottinga General Manager More 

Singapore
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Decent hotel in good area. Staff are exceptional and as an Australian I was well received. Reception staff has better than average english for China. Please note the rooms are spacious and provide a great view but the smell of smoke in the rooms and corridors is very strong. The spit bins outside elevators and in many of the public... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your recent stay with us. Your notes on the room smell of smoke have been noted and surely will be looked into. We will pay more attention to this issue and make improvements to create a more comfortable experience to our guests. Your feedback is very much appreciated and we look forward to your... More 

Sydney, Australia
4 of 5 stars Reviewed 1 week ago NEW

I highly recommend this hotel. The staff were welcoming from the start and very eager to make sure our family of four was comfortable. Our room was spotless as was the rest of the hotel. We were the first guests to sample the restaurant's very first burgers and we were not disappointed. If you like lots of attention then this... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking the time to share your recent stay experience with us. We are delighted that you are enjoyed your stay, and will share your compliments with our team. We are honored by your recommendation and look forward to welcoming you back soon. Best regards Peter Pottinga General Manager More 

Shanghai, China
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Apart from a slight problem on arrival with being asked for a credit card when my company was paying the bill, I had a good stay. Nice room, incredibly deep bath and a really comfortable bed. Breakfast was good and a great choice of both western and Chinese food. Nice restaurants within walking distance of the hotel.

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback with us. Your comments on our hotel are very much appreciated. We will continue to create the best experience to our guests. Look forward to welcoming you back in the future. Kind regards, Peter Pottinga General Manager More 

Yokneam Illit, Israel
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recommend this hotel for long business stay. Location if the hotel is fantastic, there are endless dining and shopping options within short walking distance. Staff is very friendly, speak good English. My room and room for my colleague were quite large, more than 50 m2, the bathroom is also big. Tip: unlike in other countries, currency exchange rates in... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback. Your comments on our hotel are very much appreciated. We will continue to create the best experience to our guests. Look forward to welcoming you back in the future. Kind regards, Peter Pottinga General Manager More 

Sandefjord, Norway
Level Contributor
126 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very simply, it was one of the most positive stays in a long time. Everything went clock work from Checkin. No delays anywhere. The room was good. Decent sized. The facilities are maintained well. The staff were very helpful. Most of them speak English.If you are visiting shenzhen, need to say in Luohu, this is definitely a good option.

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your experience with us. I feel very cheerful to hear such positive feedback. It is also glad to know that our efforts to provide exceptional service are appreciated by those who receive it. Look forward to welcoming you back in the near future. Best wishes, Peter Pottinga General Manager More 

Hong Kong, China
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 22, 2015

The photos from Tripadvisor are attractive and we decided to try this hotel in central Shenzhen. Stayed 2 nights in June 2015 at a good rate, including access to Club Lounge on 26th Floor. Hotel location is very convenient, just behind Guomao Subway Station, or one stop from Luohu border. The local area is busy and a mix of all... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your experience with us. I feel very cheerful to hear such positive feedback. It is also glad to know that our efforts to provide exceptional service are appreciated by those who receive it. Look forward to welcoming you back in the near future. Best wishes, Peter Pottinga General Manager More 

Kanpur, India
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 19, 2015

Not much modern but friendly staff and perfect location if you want to shop in Shenzhen. Very close to Dongmen Pedestrian street. Close by indian restaurant. We stayed in King studio rooms which were very big in size and has two queen beds enough for a family of 4.

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback with us. We feel very delighted to hear our location has brought you convenience. Your recognition on our service is very appreciated. We look forward to welcoming you back in the near future. Best wishes, Peter Pottinga, General Manager More 

Freeport, Grand Bahama Island
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 9, 2015

The title says it all. Although only a basic level (Club) IHG rewards Club Member, I was upgraded to what must be at least a Junior Suite. It was huge, with the best thing being a huge bathtub, both long and deep, in a very nice bathroom with separate shower stall ... plus the fluffiest towels I have ever encountered... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback with us. It is our pleasure to know you are satisfied with our hotel. We will continue to create the best experience to our guest. Look forward to welcoming you back upon your next visit to Shenzhen. Best wishes, Peter Pottinga General manager More 

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