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All 1,808 Shenzhen hotels

Crowne Plaza Hotel & Suites Landmark Shenzhen

5.0 of 5 Hotel   |   No.3018 Nanhu Road, Luohu District, Shenzhen 518001, China (Luohu Port)
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Ranked #7 of 1,808 hotels in Shenzhen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Hagai9 Tel Aviv, Israel
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315 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Tel Aviv, Israel
Top Contributor
51 reviews 51 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

hotel location is good, many restaurants and shops around the hotel, the hotel service is just excellent, the breakfast is very rich and tasty, the room is very clean and comfortable, also the shower, very big clean with big shower and big tub. had a great stay, will defiantly come back again. the price in the restaurants of the hotel... More

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Manila, Philippines
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed in the hotel a few times. Enjoyed its rooms, which are quite spacious and nicely set up, and services. Three years ago, my wife and I booked a standard room. After checked in, we found some problems with the room, noise and water marks, and complained. Duty Manager came to our room immediately and upgraded us to... More

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for staying with us. We are very happy to have you return to our hotel. Knowing you have a comfortable stay in our hotel really makes us feel very cheerful. We all look forward to welcoming you back in the near future. Best wishes, Peter Pottinga General Manager More

Phoenix, Arizona
Top Contributor
137 reviews 137 reviews
51 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed 1 week ago

The location is good for shopping and business. The place is reasonably clean. The staffs spoke pretty good English. Some complains about the old wood furniture. I kind of like it because it gives a nice a warm feeling. Internet access was acceptable. I stayed at this hotel a few time before. I am a platinum member and I was... More

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear Guest: Thank you for sharing your feedback with us. We are very concerned to read your comments about the disappointing experience during your stay with us. Firstly, I regret that I did not receive the email in which you first addressed your concerns. We have looked into the issues you mentioned as soon as we received your review. As... More

Hong Kong
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel a couple of times. This time on Club floor with lounge. ROOM: Large with classic trim and highh tray ceiling with lighting. Quality furnishing with flat screen and DVD player, IPhone/IPod dock. Excellent lighting and controls. Nice tub and separate shower. Floors are dark wood with nice area rug. Love seat and lounge chair. Huge bed... More

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for taking time to share your comments with us. We feel very pleased to have you back and your generous notes on the room are very much appreciated. We will continue to bring these comfortable experiences to our guest and look forward to welcoming your return in the near future. Best wishes, Peter Pottinga General Manager More

Mandeville, Jamaica
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed March 11, 2014

Stayed at this hotel for one week. It is down town which is a little dated, but i found everything i need nearby. Went to walking street and spent most of one day between all the different vendors and shops that was an experience. Also went to the big shopping centre near the Hong Kong border where you take the... More

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: We feel very thrilled to know you have a comfortable stay with us. It is also great to know our location has brought you convenience and comfort during you trip. We thank you for the compliments on our service and the team is very much appreciated to hear them. We all look forward to welcoming you back soon.... More

Los Angeles, California
Top Contributor
93 reviews 93 reviews
92 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed March 10, 2014

Just stayed a this property for a Sunday night. As a IHG Rewards Club Platinum member, I was upgraded to a King Studio that some other hotels could call a junior suite. It was done in very grandiose but tasteful way. I also had an access to the club lounge that could have had a better spread during the afternoon... More

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for taking time to share your feedback with us. We are very glad to know you are satisfied with our room and club lounge service. We value your rights as a Platinum member of IHG Rewards Club and hope you make the most of your travel. We all look forward to welcoming your return in the... More

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed March 1, 2014

It's my first time been there. Very big room and good service with affordable price. It make you feel comfortable and safe when you back to hotel. Convenient metro connection to anywhere of Shenzhen City.

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: We feel very glad to know you have enjoyed your recent stay with us. Thank you for your compliments on our hotel which I am very delighted to share with the team. Your generous notes motivate us to continuously bring the best service to our guests. We all look forward to welcoming you back in the near future.... More

Manila, Philippines
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 26, 2014

I stayed here with 5 friends this February 2014. We got a connecting King studio and a Superior twin room. It was the perfect set up for us. The superior room was small but the huge king studio made up for it. We had a common area where we can gather and chat. The bathrooms are clean and modern. The... More

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for staying with us in this beautiful February. We are so thrilled to know you and your friends have a comfortable stay in our hotel. The team is very much appreciated to your comments and we will try our best to make your next stay even more comfortable. We all look forward to welcoming you back... More

Shanghai, China
Top Contributor
126 reviews 126 reviews
103 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed February 13, 2014 via mobile

This hotel is a Great hotel, from the minute you step thru the doors you feel special, check in and check out took minutes while they try to accommodate all your requests the level of service was really amazing. The room was very big very clean the shower very good and the bed heavenly. The rooms can use upgrading but... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for taking time to share your feedback with us. We feel very thrilled to know you had a pleasant stay in our hotel and we very much appreciate your notes on our service. We value your rights as a Platinum member of IHG Rewards Club and hope you make the most of your travel. We all... More

Senior Contributor
27 reviews 27 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 9, 2014 via mobile

It is seldom that my first impression of a hotel does not equate to the end one; however, I was pleasantly surprised with this one. Walk into the hotel and it looks fairly dated. I feared the worst. However, the room I got(was upgraded) was excellent. Great feel to it. The 25th floor rooms all seem to be very large... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for sharing your feedback with us. We are very pleasant to know your whole experience in our hotel was different with your first impression. Our hotel may appear a bit dated for you, but we do spend a lot of effort in maintenance and we hope our service can meet or even exceed guests’ expectations. We... More

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Additional Information about Crowne Plaza Hotel & Suites Landmark Shenzhen

Also Known As:
Crowne Plaza Hotel And Suites Landmark Shenzhen
Crowne Plaza Shenzhen
Shenzhen Crowne Plaza
Address: No.3018 Nanhu Road, Luohu District, Shenzhen 518001, China
Phone Number:
Location: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Shenzhen
#7 Luxury Hotel in Shenzhen
#8 Business Hotel in Shenzhen
#90 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel & Suites Landmark Shenzhen 5*
Official Description (provided by the hotel):
Crowne Plaza Hotel & Suites Landmark Shenzhen is located in the heart of Shenzhen's bustling LuoHu commercial and shopping district. What's more,we offer a first class selection of restaurant and bar venues,as well as range of recreational facilities that add to the quality of your stay. ... more   less 
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