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Crowne Plaza Hotel & Suites Landmark Shenzhen

#10 of 2,158 Hotels in Shenzhen
Certificate of Excellence
5.0 of 5
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No.3018 Nanhu Road, Luohu District, Shenzhen 518001, China
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Crowne Plaza Hotel & Suites Landmark Shenzhen
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Ranked #10 of 2,158 Hotels in Shenzhen
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Leonid T Yokneam Illit, Israel
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404 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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Yokneam Illit, Israel
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recommend this hotel for long business stay. Location if the hotel is fantastic, there are endless dining and shopping options within short walking distance. Staff is very friendly, speak good English. My room and room for my colleague were quite large, more than 50 m2, the bathroom is also big. Tip: unlike in other countries, currency exchange rates in... More 

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback. Your comments on our hotel are very much appreciated. We will continue to create the best experience to our guests. Look forward to welcoming you back in the future. Kind regards, Peter Pottinga General Manager More 

Sandefjord, Norway
Level Contributor
119 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Very simply, it was one of the most positive stays in a long time. Everything went clock work from Checkin. No delays anywhere. The room was good. Decent sized. The facilities are maintained well. The staff were very helpful. Most of them speak English.If you are visiting shenzhen, need to say in Luohu, this is definitely a good option.

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your experience with us. I feel very cheerful to hear such positive feedback. It is also glad to know that our efforts to provide exceptional service are appreciated by those who receive it. Look forward to welcoming you back in the near future. Best wishes, Peter Pottinga General Manager More 

Hong Kong, China
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The photos from Tripadvisor are attractive and we decided to try this hotel in central Shenzhen. Stayed 2 nights in June 2015 at a good rate, including access to Club Lounge on 26th Floor. Hotel location is very convenient, just behind Guomao Subway Station, or one stop from Luohu border. The local area is busy and a mix of all... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your experience with us. I feel very cheerful to hear such positive feedback. It is also glad to know that our efforts to provide exceptional service are appreciated by those who receive it. Look forward to welcoming you back in the near future. Best wishes, Peter Pottinga General Manager More 

Kanpur, India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not much modern but friendly staff and perfect location if you want to shop in Shenzhen. Very close to Dongmen Pedestrian street. Close by indian restaurant. We stayed in King studio rooms which were very big in size and has two queen beds enough for a family of 4.

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback with us. We feel very delighted to hear our location has brought you convenience. Your recognition on our service is very appreciated. We look forward to welcoming you back in the near future. Best wishes, Peter Pottinga, General Manager More 

Freeport, Grand Bahama Island
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The title says it all. Although only a basic level (Club) IHG rewards Club Member, I was upgraded to what must be at least a Junior Suite. It was huge, with the best thing being a huge bathtub, both long and deep, in a very nice bathroom with separate shower stall ... plus the fluffiest towels I have ever encountered... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback with us. It is our pleasure to know you are satisfied with our hotel. We will continue to create the best experience to our guest. Look forward to welcoming you back upon your next visit to Shenzhen. Best wishes, Peter Pottinga General manager More 

Melbourne, Australia
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Always a delight to stay at this great hotel. Great central location, close to border crossing and just shopping but the staff are the real gems here. I am consistently wowed by their total commitment to me as the guest. Everything works here and it is a real pleasure to stay. Large well appointed room, with everything the traveler could... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your review with us. I'm happy to know that you are satisfied with our hotel. We appreciate your comments regarding you stay at our hotel. We all look forward to extending more of our authentic hospitality on your next visit. Best wishes, Peter Pottinga General Manager More 

Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed May 29, 2015

The rooms are huge with great bead, wardrobe. Big windows overlooking to not so good looking buildings, however it is impressive view. Bathroom is quite big and equipped with shower and tub. Front desk service is quite good although they could improve English. However, they took quite an effort to get us taxi to take us to the industrial part... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback with us. Your comments on our hotel are very much appreciated. It was our utmost pleasure having you stay with us and we look forward to extending more of our authentic hospitality on your next visit. Best wishes, Peter Pottinga General Manager More 

San Francisco, California
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 12, 2015

I have stayed in this hotel for four nights over three months and it never fails to impress. The suites, are large, with comfortable beds. Bathrooms have both shower and tub in an open configuration. The gym is very good with many machines and free weights. Pool is a little old but nice and clean. The sauna and locker room... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback with us. Your notes on our hotel are very much appreciated. We will continue to create the comfortable experience to our guests. Look forward to extending more of our authentic hospitality on your next visit. Kind regards, Peter Pottinga General Manager More 

Olathe, Kansas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 5, 2015

While the décor won't be confused as modern, I quite enjoyed the classic, older style of the rooms. As many others have noted, the rooms are very spacious, and the location is great in that there is shopping and restaurants within walking distance. It's also very close to the train station, making it convenient for those who are in town... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback with us. It is our pleasure to know you are satisfied with our hotel. We will continue to create the best experience to our guest. Look forward to welcoming you back upon your next visit to Shenzhen. Best wishes, Peter Pottinga General Manager More 

Auckland, New Zealand
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 3, 2015

This was my second trip in a year. The hotel is very good. Great rooms, helped by my upgrade to a suite I suppose. Service is incredibly obliging. Used the pool which was lovely, and the massage service is great. Breakfasts are very good. Great variety and different daily. My only minor criticism would be that the restaurants are not... More 

Was this review helpful? Yes 1
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you very much for your review regarding your recent stay in our hotel. I am pleased to read that you were satisfied with our hotel. Your notes on the restaurant service have been noted and surely will be looked into. Look forward to welcoming you back upon your next business trip to Shenzhen. Kind regards, Peter Pottinga... More 

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