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Crowne Plaza Hotel & Suites Landmark Shenzhen

5.0 of 5 Hotel   |   No.3018 Nanhu Road, Luohu District, Shenzhen 518001, China (Luohu Port)
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91%
Ranked #9 of 1,961 hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Franz G Schrobenhausen, Germany
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331 people have reviewed this hotel

Traveler rating
    159
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    34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Schrobenhausen, Germany
1 review
5 of 5 stars Reviewed 3 days ago NEW

Visited the Crown Plaza during a business trip to Shenzhen. The room and the bathroom were huge, breakfast was delicious. But what really makes the difference is the unbeatable service!! E.g. I wanted to go to Hongkong for a short shopping trip and one colleague from the front desk hand - wrote me a "letter" in chinese for the officer... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for choosing to stay with us. I am delighted to read that you received warm service from our professional team and had a good stay in our hotel. Your notes on the hotel are very much appreciated, and we will try our best to provide the best service to our guests as always. We look forward... More

Shanghai, China
Top Contributor
91 reviews 91 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel decoration is nice, and it is conveniently located at city business district. Price on the high side, and a little noisy in the surrounding. You can find lots of eateries around the hotel, kit to be bothered by hotel not providing breakfast even you gave fairly paid a high price. Overall a nice hotel if u do not... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your recent experience with us. We feel very glad to know our location has brought you convenience and you had a comfortable stay with us. Your notes are very much appreciated and I do hope that we will have the pleasure of welcoming you back soon. Best wishes, Peter Pottinga General Manager More

Brisbane, Australia
Top Contributor
72 reviews 72 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed here before (see previous reviews) and were happy to return for two visits recently. Over the time since we first visited the surrounding area hasn't improved and although the hotel is well maintained the style is becoming dated - but what lifts the hotel above all this is the quality of the staff and their service. Without exception... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for sharing your experience regarding your recent stay. We are very delighted to know you are returning to us again and had a pleasant stay with us. It is also great to know that you turned well because our butler has taken good care of you. We will continue to bring the excellent service to our... More

Chicago
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 13, 2014

This is one of those times you are wondering anything fishy with the rating--top ten in Shenzhen? Must be kidding. The hotel's location is a little run-down. The hotel itself is, too; especially the shops and the lobby. The room décor is old fashion but not quite tasty--feel like force remodeled without a qualified designer or architect; simply use a... More

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking the time to share your feedback with us. I regret that your stay with us has failed to meet your expectations. Regarding the TripAdvisor ranking, please note that guest feedback is generally around a combination of product as well as service. We are fortunate that our large efforts to provide outstanding service are well... More

Auckland, New Zealand
Top Contributor
50 reviews 50 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 12, 2014

Its not often that I gush about a hotel as you can see from my other reviews. This is an extremely well located, very comfortable hotel. But what makes it special is the service. The concierge service can't be beaten. We had a number of meetings at factories 2 hours away. Not easy to arrange in China if you don't... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for taking time to share your feedback with us. We feel very thrilled to know you had a enjoyable experience with us. We value your positive review and are glad that we have provided you with many reasons to return whenever you are in Shenzhen. We all look forward to welcoming you back in the near... More

Boston
Top Contributor
75 reviews 75 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 28, 2014

Conveniently located business hotel with huge luxurious rooms. Very nicely appointed in a traditional decoration (similar to what I would expect to find in the UK) and service is great. I always seem to get up-graded to a junior suite for the same price and the rooms are huge, and there is fresh fruit. The bathroom has a separate shower... More

Was this review helpful? Yes 1
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for taking time to share your feedback with us. We feel very glad to know your stay here was enjoyable and we thank you for your generous comments on our room and dining. Regarding the room smell you mentioned, I appreciate your understanding but we will try our best to prevent the damps and make guests... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 4, 2014

I was there last month for a short 4 days stay to audit my supplier. This hotel by far I think should be best in Shenzhen location to get to anywhere. The people in the hotel is very friendly and helpful. For a season traveller, the room makes you settle in quickly. Spacious and nice deco. You can have standing... More

Was this review helpful? Yes 1
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for sharing your experience with us. We feel very glad to know you have a comfortable stay in our hotel. Your generous notes are very much appreciated and will motivate us to continuously bring the best service to our guests. We all look forward to welcoming you back in the near future. Best wishes, Peter Pottinga... More

India
Top Contributor
56 reviews 56 reviews
50 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 25, 2014

This hotel fares perfectly well on global standards. Room: Very spacious rooms. Brilliant furnishings, large tastefully furnished bathroom.Good view from the room Staff and service: Good people and many of them speak English. Courteous and pleasant Food and beverage: Good choice of international menu with vegetarian options as well Located conveniently in the Louhu commercial district. Good breakfast with a... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: We feel very glad to know you have a comfortable stay with us. We thank you for the compliments on our service and the team is very much appreciated to hear them. Regarding the issue you mentioned, we have prepared these necessary items in our first aid kits and will ensure they are well-stocked at all times. We... More

Tel Aviv, Israel
Top Contributor
55 reviews 55 reviews
40 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 17, 2014

hotel location is good, many restaurants and shops around the hotel, the hotel service is just excellent, the breakfast is very rich and tasty, the room is very clean and comfortable, also the shower, very big clean with big shower and big tub. had a great stay, will defiantly come back again. the price in the restaurants of the hotel... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear Guest: Thank you for sharing your recent stay with us. We are very excited to know your stay here was enjoyable. Your notes on our hotel are very much appreciated and we will continue to bring great service to our guests. We all look forward to welcoming you back soon. Best wishes, Peter Pottinga General Manager More

Manila, Philippines
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 10, 2014

I have stayed in the hotel a few times. Enjoyed its rooms, which are quite spacious and nicely set up, and services. Three years ago, my wife and I booked a standard room. After checked in, we found some problems with the room, noise and water marks, and complained. Duty Manager came to our room immediately and upgraded us to... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for staying with us. We are very happy to have you return to our hotel. Knowing you have a comfortable stay in our hotel really makes us feel very cheerful. We all look forward to welcoming you back in the near future. Best wishes, Peter Pottinga General Manager More

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Additional Information about Crowne Plaza Hotel & Suites Landmark Shenzhen

Address: No.3018 Nanhu Road, Luohu District, Shenzhen 518001, China
Phone Number:
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel & Suites Landmark Shenzhen 5*
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Also Known As:
Crowne Plaza Hotel And Suites Landmark Shenzhen
Crowne Plaza Shenzhen
Shenzhen Crowne Plaza

168 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Shenzhen #8 Business Hotel in Shenzhen #8 Spa Hotel in Shenzhen #9 Luxury Hotel in Shenzhen #89 Best Value Hotel in Shenzhen
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Hotel & Suites Landmark Shenzhen is located in the heart of Shenzhen's bustling LuoHu commercial and shopping district. What's more,we offer a first class selection of restaurant and bar venues,as well as range of recreational facilities that add to the quality of your stay. ... more   less 
Number of rooms
312

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