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All 2,136 Shenzhen hotels

Crowne Plaza Hotel & Suites Landmark Shenzhen

5.0 of 5 Hotel   |   No.3018 Nanhu Road, Luohu District, Shenzhen 518001, China (Luohu Port)
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Ranked #8 of 2,136 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
TravelWorld95063 San Jose, California
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362 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Very professional staff Very clean Comfortable bed, comfortable sheets Well lighted rooms Nice furniture. Relatively quiet for being on a street with traffic The only advice I would give is to upgrade the TV I will keep coming.

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Adelaide, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is only a short taxi ride away from the Shenzhen Train Station (the train from HK). I stayed in December and found all of the staff to be very helpful. The hotel staff spoke good English and where able to help provide directions for me and even write short notes in Mandarin for me to help me get... More 

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your feedback with us. It is great to know you are satisfied with our location. I also feel glad to hear that our staff has taken good care of you during your stay. Look forward to welcoming you back in the near future. Best wishes, Peter Pottinga General Manager More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good hotel, a 10-15 minute walk to Shenzhen station/Border. Rooms were traditional and nicely finished with typical Chinese décor/furnishings, good bathrooms and an excellent power shower. Breakfast buffet is good but not exceptional. Many thanks to Vera/ Jori /Lolly and Eric at the Club Lounge for looking after us so well.

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your experience with us. I feel very cheerful to hear such positive feedback, which serves as a great motivator to the Club Floor team especially. It is also glad to know that our efforts to provide exceptional service are appreciated by those who receive it. Look forward to welcoming you back... More 

Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The service is excellent here. Bellhops and the staff at the concierge showed a lot of initiative. Jacky Chen, the outlet manager was very attentive to our needs and was very helpful too. Emily Zhao from the bar (open at night) was also very friendly and thoughtful. There is a wide and delicious selection for breakfast too! :)

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your recent experience with us. I feel very glad to know you are satisfied with our service and your compliments on our service are very appreciated. It was our utmost pleasure having you stay with us and we look forward to extending more of our authentic hospitality on your next visit. Kind regards, Peter... More 

Perth, Australia
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 20, 2014

Very good all round hotel but a few little service tips from InterContinental Hotel Singapore would go a long way to improving them into a top notch Hotel. Club lounge good but could be more attentive picking up plates glasses etc. We were spoilt in Singapore so expected more here. Staff require more training but are trying very hard &... More 

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you very much for sharing your recent experience with us. I feel very glad to know you are satisfied with our hotel. Your suggestions have been noted and surely will be looked into. We will do our best to provide a better experience in the near future. Look forward to welcoming you back soon. Best wishes, Peter... More 

Lagos, Lagos, Nigeria
Top Contributor
86 reviews 86 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 11, 2014

From checking in to checking, the service was A*. The breakfast offering were also quite outstanding...it was very difficult to not stuff myself senseless. The room I got was really nice and spacious, very comfortable bed, the tv selection was the best during my trip around China. I will definitely be using this hotel for future trips. I tried a... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your experience with us. It is always wonderful to hear such positive feedback, which serves as a great motivator to our team. We all look forward to welcoming you back again in the near future. Best wishes, Peter Pottinga General Manager More 

Melbourne, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014

I had a brief overnight visit and was impressed with the hotel. There are many cheaper options in Shenzhen but generally you get what you pay for. The staff's English was good (far better than my Chinese) and they were very attentive. My rooms was big and comfortable and as an IHG member I got a few extras like late... More 

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Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for choosing to stay with us during your visit to Shenzhen. It is very glad to know you are satisfied with our room and service. I feel regret that the noise has troubled you and would appreciate it if you can provide more details via emarketing@cplandmarksz.com, so we can investigate and follow up. We all look... More 

Salt Lake City, UT, USA
Top Contributor
161 reviews 161 reviews
56 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed November 20, 2014

Thought the staff was very friendly and extremely attentive (restaurant, spa, etc.). Was upgraded a bit on the room due to my basic status with Starwood properties. Upgraded room was quite nice and very spacious. Also had perhaps the best (rain) shower ever! Breakfast was ok though about 80/20 Eastern to Western fare. Location was pretty good and about a... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your review with us. I feel glad to read that you were saitisfied with our hotel. Your notes are very much appreciated and I do hope that we will have the pleasure of welcoming you back in the near future. Best regards, Peter Pottinga General Manager More 

New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 18, 2014

Great location, close to subway, easy to find. From the minute we arrived the service was great and the Club Lounge staff went out of their way to make our visit even more special - nothing was too much trouble. Great wifi and business facilities, quiet room, wonderfully huge room and comfortable bed, one of the deepest baths I have... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for choosing to stay with us. I am delighted to read that you received warm service from our professional team and had a good stay in our hotel. Your compliments are very much appreciated and we look forward to welcoming you back upon your next visit to Shenzhen. Best wishes, Peter Pottinga General Manager More 

Acton, Massachusetts
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 14, 2014

Great hotel centrally located. Near Luohu train station and Guomou metro station for easy transfer to Hong Kong or Guangzhou. Plenty of shopping and restaurants nearby. About 30 minutes by taxi to Shenzhen airport

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your recent experience with us. It is great to know our location has brought you convenience during your stay. We look forward to welcoming you back upon your next visit to Shenzhen. Kind regards, Peter Pottinga General Manager More 

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Additional Information about Crowne Plaza Hotel & Suites Landmark Shenzhen

Address: No.3018 Nanhu Road, Luohu District, Shenzhen 518001, China
Phone Number:
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel & Suites Landmark Shenzhen 5*
Number of rooms: 312
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Also Known As:
Crowne Plaza Hotel And Suites Landmark Shenzhen
Crowne Plaza Shenzhen
Shenzhen Crowne Plaza
Hotel Style:
#4 Family Hotel in Shenzhen
#7 Romantic Hotel in Shenzhen
#7 Business Hotel in Shenzhen
#8 Spa Hotel in Shenzhen
#8 Luxury Hotel in Shenzhen
#68 Best Value Hotel in Shenzhen

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