We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2,132 Shenzhen hotels

Crowne Plaza Hotel & Suites Landmark Shenzhen

5.0 of 5 Hotel   |   No.3018 Nanhu Road, Luohu District, Shenzhen 518001, China (Luohu Port)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Hotel & Suites Landmark Shenzhen to your Saves list
Crowne Plaza Hotel & Suites Landmark Shenzhen
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
91%
Ranked #7 of 2,132 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Caronox Shanghai, China
Write a Review

338 reviews from our community

Traveler rating
    164
    138
    34
    0
    2
See reviews for
15
29
27
139
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

A hotel that clearly takes pride creating a good experience for the visitor. The service was impeccable and thoughtful. The room tastefully decorated and very comfortable. Stayed 1 week; didnt really want to leave!

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your comments with us. I am very delighted to know that you enjoyed your stay in our hotel. It is always wonderful to hear that our efforts to provide outstanding service are well appreciated by the guests. It was our utmost pleasure having you stay with us and we look forward... More

Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is in a fantastic location in downtown Shenzhen, close to the subway, and close to the Hong Kong border (free shuttle from the hotel to the border crossing). I have stayed at many hotels during my visits to China from Canada, and the service at this hotel is absolutely fantastic. The Chief Concierge Peter Wu was extremely helpful... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for choosing to stay with us during your time in Shenzhen. I feel very glad to hear you had a pleasant stay in our hotel. I've passed your compliments onto Peter Wu who was very pleased to assist you during your stay. We all look forward to welcoming you back in the near future. Best wishes,... More

London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed at this hotel a few times while in Shenzhen and I cannot fault it. Rooms are very large and spacious and well thought out. The Hotel is very close to MTR station so very convenient for getting around and travelling into and out of Hong Kong if required. being a Platinum IHG member my room was upgraded which... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your comments with us. I feel very glad to know you have returned to us and enjoyed your stays in our hotel. It is always wonderful to hear such positive feedback, which serves as a great motivator to our team. We all look forward to welcoming you back in the near... More

Tokyo, Japan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room was large, clean and very well decorated. Bed was great, best so far experienced in China. Staff was attentive and breakfast was good. I would definitely recommend this hotel for business stays in Shenzhen. Drawbacks - food served in the Chinese restaurant on the 2nd floor was not good, and surrounding traffic can be noisy.

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your experience with us. I feel very delighted to know you are satisfied with our room and service. Thanks for your advice on our Chinese Restaurant, we will review the dishes and make sure they are in line with our standards. We all look forward to welcoming you back in the... More

Phila
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 31, 2014

This hotel is located close to the airport and in the business district of the city. It is also very near shopping and good restaurants. The staff is attentive and the rooms are large and comfortable. The breakfast was terrific and the service consistently good in all respects. WIFI was free. I did notice that in the late evening, hot... More

Was this review helpful? Yes 1
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you so much for your review. I am very delighted to hear that you are satisfied with our room and service. As the issue you brought up, we provide 24-hour hot water to our guests and I will definitely look into it to ensure the guest satisfaction. We look forward to welcoming you back in the near... More

Schrobenhausen, Germany
1 review
5 of 5 stars Reviewed July 27, 2014

Visited the Crown Plaza during a business trip to Shenzhen. The room and the bathroom were huge, breakfast was delicious. But what really makes the difference is the unbeatable service!! E.g. I wanted to go to Hongkong for a short shopping trip and one colleague from the front desk hand - wrote me a "letter" in chinese for the officer... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for choosing to stay with us. I am delighted to read that you received warm service from our professional team and had a good stay in our hotel. Your notes on the hotel are very much appreciated, and we will try our best to provide the best service to our guests as always. We look forward... More

Shanghai, China
Top Contributor
111 reviews 111 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 27, 2014

The hotel decoration is nice, and it is conveniently located at city business district. Price on the high side, and a little noisy in the surrounding. You can find lots of eateries around the hotel, kit to be bothered by hotel not providing breakfast even you gave fairly paid a high price. Overall a nice hotel if u do not... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your recent experience with us. We feel very glad to know our location has brought you convenience and you had a comfortable stay with us. Your notes are very much appreciated and I do hope that we will have the pleasure of welcoming you back soon. Best wishes, Peter Pottinga General Manager More

Brisbane, Australia
Top Contributor
77 reviews 77 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 8, 2014

We've stayed here before (see previous reviews) and were happy to return for two visits recently. Over the time since we first visited the surrounding area hasn't improved and although the hotel is well maintained the style is becoming dated - but what lifts the hotel above all this is the quality of the staff and their service. Without exception... More

Was this review helpful? Yes 1
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for sharing your experience regarding your recent stay. We are very delighted to know you are returning to us again and had a pleasant stay with us. It is also great to know that you turned well because our butler has taken good care of you. We will continue to bring the excellent service to our... More

Chicago
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 13, 2014

This is one of those times you are wondering anything fishy with the rating--top ten in Shenzhen? Must be kidding. The hotel's location is a little run-down. The hotel itself is, too; especially the shops and the lobby. The room décor is old fashion but not quite tasty--feel like force remodeled without a qualified designer or architect; simply use a... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking the time to share your feedback with us. I regret that your stay with us has failed to meet your expectations. Regarding the TripAdvisor ranking, please note that guest feedback is generally around a combination of product as well as service. We are fortunate that our large efforts to provide outstanding service are well... More

Auckland, New Zealand
Top Contributor
50 reviews 50 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 12, 2014

Its not often that I gush about a hotel as you can see from my other reviews. This is an extremely well located, very comfortable hotel. But what makes it special is the service. The concierge service can't be beaten. We had a number of meetings at factories 2 hours away. Not easy to arrange in China if you don't... More

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest: Thank you for taking time to share your feedback with us. We feel very thrilled to know you had a enjoyable experience with us. We value your positive review and are glad that we have provided you with many reasons to return whenever you are in Shenzhen. We all look forward to welcoming you back in the near... More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Hotel & Suites Landmark Shenzhen, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Hotel & Suites Landmark Shenzhen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel & Suites Landmark Shenzhen

Address: No.3018 Nanhu Road, Luohu District, Shenzhen 518001, China
Phone Number:
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel & Suites Landmark Shenzhen 5*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Travelocity, Expedia, Orbitz, IHG, Tingo, Hotels.com, Ctrip DaoDao, Agoda, Odigeo and Venere so you can book your Crowne Plaza Hotel & Suites Landmark Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hotel And Suites Landmark Shenzhen
Crowne Plaza Shenzhen
Shenzhen Crowne Plaza

171 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (102)
Viewed
Room/suite (33)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (10)
Viewed
Dining (6)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (70)
Viewed
Dining (7)
Viewed
Pool/beach area (2)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (2)
Viewed
Other (29)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Shenzhen with
any amenities