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Crowne Plaza Hotel & Suites Landmark Shenzhen

#9 of 2,144 Hotels in Shenzhen
Certificate of Excellence
5.0 of 5
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No.3018 Nanhu Road, Luohu District, Shenzhen 518001, China
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Crowne Plaza Hotel & Suites Landmark Shenzhen
Best prices for: 1 room 1 guest
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Ranked #9 of 2,144 Hotels in Shenzhen
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
rkempt San Francisco, California
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396 reviews from our community

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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in this hotel for four nights over three months and it never fails to impress. The suites, are large, with comfortable beds. Bathrooms have both shower and tub in an open configuration. The gym is very good with many machines and free weights. Pool is a little old but nice and clean. The sauna and locker room... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback with us. Your notes on our hotel are very much appreciated. We will continue to create the comfortable experience to our guests. Look forward to extending more of our authentic hospitality on your next visit. Kind regards, Peter Pottinga General Manager More 

Olathe, Kansas
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While the décor won't be confused as modern, I quite enjoyed the classic, older style of the rooms. As many others have noted, the rooms are very spacious, and the location is great in that there is shopping and restaurants within walking distance. It's also very close to the train station, making it convenient for those who are in town... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback with us. It is our pleasure to know you are satisfied with our hotel. We will continue to create the best experience to our guest. Look forward to welcoming you back upon your next visit to Shenzhen. Best wishes, Peter Pottinga General Manager More 

Auckland, New Zealand
Top Contributor
69 reviews 69 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my second trip in a year. The hotel is very good. Great rooms, helped by my upgrade to a suite I suppose. Service is incredibly obliging. Used the pool which was lovely, and the massage service is great. Breakfasts are very good. Great variety and different daily. My only minor criticism would be that the restaurants are not... More 

Was this review helpful? Yes 1
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you very much for your review regarding your recent stay in our hotel. I am pleased to read that you were satisfied with our hotel. Your notes on the restaurant service have been noted and surely will be looked into. Look forward to welcoming you back upon your next business trip to Shenzhen. Kind regards, Peter Pottinga... More 

Auckland Region, New Zealand
Top Contributor
91 reviews 91 reviews
61 hotel reviews
238 helpful votes 238 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived here via private shuttle from the Pullman in Guangzhou. The vehicle we arrived in and the fee charged were ridiculous and the driver got lost. I had to guide him with the GPS on my phone. On arrival we were welcomed and had our bags unloaded and attended to, check in was swift and easy. The rooms were... More 

Was this review helpful? Yes 1
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you very much for taking time to give us such positive feedback. I am glad to know you had a pleasant stay in our hotel. We will try our best to create the comfortable experience to our guests as always. Hope to see you back soon. Best wishes, Peter Pottinga General Manager More 

Hong Kong, China
Top Contributor
132 reviews 132 reviews
45 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was exceptionally spacious and the service was good. The décor was a bit old fashioned but it was acceptable. Location was very good as it was close to many restaurants and walking street. The website promoted a kid area but it was actually closed for long. Should update its website for more accurate information. There was no kid... More 

Was this review helpful? Yes 1
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for staying with us. It is great to know you are satisfied with our hotel. Regarding the kid’s area you mentioned, due to low frequency usage of the facilities, it was temporarily closed. We have already updated the website information and I apologize for any inconveniences this may have caused. Look forward to seeing you again... More 

Fullerton, California
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for one night as a transit stop to Hong Kong. Hotel is very close to Louhu Crossing which is why we chose it. Very friendly and helpful staffs. Huge room with excellent quality bed. Lots of local resturants nearby. Definitely will choose this hotel next time if we ever in Shenzhen again.

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your feedback with us. We feel very delighted to hear our location has brought you convenience during your stay. Your recognition on our service is very appreciated. We look forward to welcoming you back in the near future. Best wishes, Peter Pottinga General Manager More 

Piangil Victoria australia
Top Contributor
78 reviews 78 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 16, 2015

This is a wonderful hotel to stay in. We have visited many times and are never disappointed. Luxurious, opulent. excellent service, good breakfast, great gym facilities, most comfortable beds and a truly gorgeous bathroom. Close to shops, restaurants and easy to walk around the area. Recommended as a great place to stay...we hope to get back again and enjoy this... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your experience with us. I feel very happy to know you are satisfied with our hotel. We appreciate your reviews and look forward to welcoming you back upon your next visit to Shenzhen. Kind regards, Peter Pottinga General Manager More 

Ringwood, United Kingdom
Top Contributor
123 reviews 123 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 14, 2015

So right at the end of the year I nominate my best hotel find. We just had one night here on business but the room was enormous with a huge bed which is easily the most comfortable i have slept in for a long time. The Bathroom was fully fitted with proper bath and separate large walk in shower so... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your experience with us. I feel very proud to read about your satisfaction with our hotel. It was our utmost pleasure to be the winner of all those hotels you have stayed last year. We all look forward to extending more of our authentic hospitality on your next visit. Best wishes,... More 

Hong Kong, China
Contributor
19 reviews 19 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 14, 2015

I really liked this hotel, originally planned to stay at the Intercontinental (we are IHG members) but glad we decided to stay here instead as it is much more convenient. The train is about 10 minutes down the road, and Dongmen the main food/shopping/tourist street in Shenzhen is pretty much across the road. There are multiple convenience stores just downstairs.... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear Guest, Thank you for sharing your recent experience with us. I feel very glad to know you had a good stay in our hotel. As for the shower water issue, your notes have been noted and surely will be looked into. Regarding the swimming pool, we have a removable roof and most of the time we keep the pool... More 

Hong Kong
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 13, 2015

Usually we stay at the Crowne Plaza Longgang but I wanted to try this Crowne Plaza which is very close to Luohu station. I always find that the service at all Crowne Plaza hotels is excellent and this was no exception. However, the property itself is in a very old building and the facilities were not that new, such as... More 

Was this review helpful? Yes
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your recent experience with us. I am glad to know that you had a pleasant stay in our hotel. It is also pleasing to hear that our effort to provide exceptional service was well appreciated. However I do apologize if the facilities failed to meet your expectations. The experience in the bedroom is one... More 

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