We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2,138 Shenzhen hotels

Shangri-la Hotel Shenzhen

5.0 of 5 Hotel   |   No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China (Luohu Port)
Hotel website
Hotel deals
Hotel amenities
Special Price
Stay More Earn More
Shangri-la Hotel Shenzhen
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Shangri-la Hotel Shenzhen to your Saves list
Ranked #31 of 2,138 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
sunil g
Write a Review

1,772 reviews from our community

Traveler rating
    677
    872
    170
    41
    12
See reviews for
66
74
57
326
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1772)
  • Mar-May only
    (427)
  • Jun-Aug only
    (510)
  • Sep-Nov only
    (470)
  • Dec-Feb only
    (365)
All months
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is situated at the best part of shenzen. It's just opposite to metro station and LULU SHOPPING MALL which is the biggest mall there for cheap shopping and ppl go there for shopping basically. We stayed there for 2 nights and it was very good experience and rooms were not that big and spacious but still good. Very... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 3 nights and it was everything we have come to expect of this chain of hotels. The staff were great and the restaurants a very high standard. We are travelling to Hong Kong and have booked another stay here.

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Diane5453: Thank you so much for staying at Shangri-La Hotel, Shenzhen and extending your kind recognition with regards to our restaurants and service, it is highly appreciated. We are sincerely looking forward to welcoming you back in the near future. More 

Zurich, Switzerland
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Actually I would have expected a bit more high class, having the name "ShangriLa", but well the room is an ok 4 star Chinese one, a renovation would be necessary, the food ordered to the room was not an international standard (like western food at a Chinese restaurant) and the check-in at the reception was very slow. So there are... More 

Was this review helpful? Yes
Hong Kong, China
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose the Shangi-la because it was 1/2 the price of the other 5 star hotels in the area. Its right by the train station and shopping so very convenient. The Metro is right across the street and its really easy to get a taxi. The hotel staff were eager to please. Tea in the horizon room was drab but... More 

Was this review helpful? Yes 1
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Gwen: Thanks so much for choosing Shangri-La Hotel, Shenzhen as your residence. We are thrilled to know that you were delighted by our location and delicious food and also noticed your comment about the tea varieties. Thank you for your advice and we truly look forward to serving your again on your next visit. Best regards George More 

Thalang District, Thailand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I highly recommend the Shangri-La Shenzhen. It is located near the shopping malls, train station and of course LuoHu Commercial Centre. The suite was very comfortable, clean, spacious and had a beautiful view . It also had great free WiFi . I would definitely join the Horizon Club. We loved the Horizon Club Lounge, the excellent breakfasts, drinks and snacks... More 

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Jellal4181, Thanks very much for choosing Shangri-La Hotel, Shenzhen as your residence and highly recommending it to be an ideal choice. We are glad to learn that you really enjoyed your stay along with our convenient location, delicious food and also friendly staff. We are looking forward to welcoming you back on your next visit. Best regards, George Baird More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed there for 3 days and 2 nights. Breakfast at the 2nd floor restaurant was excellent. There was a big spread of delicious Chinese and Western food. However, these 2 cuisines are located at ooposite ends of the restaurant. So I had to walk quite a fair bit to enjoy both cuisines. Service was excellent. Everyone was friendly. Even the... More 

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Andrew W, Thanks so much for staying at Shangri-La Hotel, Shenzhen and sharing your valuable feedback with us. Your recognition with regards to our convenient location, excellent food and hospitable service is truly appreciated. Besides, we also well noted your concerns on the room facilities which we will take into consideration for further improvement. Thanks again and we look... More 

Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 27, 2015

This hotel was up to our expectations- service, cleanliness location were all top class. Our one gripe would be the free wi-fi. It was pretty slow, but you get what you pay for. When we checked out some stuff was left in the room- once discovered and we went back it was no hassle to go and retrieve the left... More 

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear DiDen_13, Thank you for choosing Shangri-La Hotel, Shenzhen as your residence in Shenzhen. We are pleased to know that you are delighted with our service, location and the clean rooms. Shangri-La hotel Shenzhen ensures the safety and security of our guests being a top priority as it is our desire to provide the most comfortable travel experience. We truly... More 

Grimstad, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 24, 2015

Shangri-La has with It's welcoming interior, exceptional, professional staff and location become my first choise of hotels in Shenzhen - Club floor is the closest I can come to home at my visit to China. Highly recommended!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Gro R, Thank you so much for staying at Shangri-La Hotel, Shenzhen and highly recommending it to be the first accommodation choice in Shenzhen. It is our great pleasure to make you feel at home with our genuine Shangri-La hospitality. We are sincerely looking forward to welcoming you back in the near future. Warmest regards, George Baird More 

Hong Kong Region, China
1 review
5 of 5 stars Reviewed January 16, 2015

A hotel I keep returning to because of the convenient location, genuine attentive staff and great facilities. There is also a sports bar with good food on the second floor if you are a casual visitor. The rooms are clean and staff respond quickly to any issues pointed out.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear PogiRicardo, Thanks very much for staying with us at Shangri-La Hotel, Shenzhen. Your kind recognition with regards to our convenient location, clean rooms, attentive staff and great facilities is highly appreciated. We look forward to welcoming you back on your next visit. Best regards, George Baird More 

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 14, 2015

Came for a one day business trip and will definitely be back. Beautiful property, very professional staff and extremely well kept facilities. Outstanding food as well, I had the breakfast buffet and also room service lunch bento box which was a great deal as well being very good. I stay at many Shangri-la's, this is a great one for business.

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Ron L, Thanks so much for choosing Shangri-La Hotel, Shenzhen as your residence and recognizing it to be an outstanding choice for business trips. We are thrilled to know that you were delighted by our professional staff and delicious food. It is our pleasure to welcome you back in the near future. Warmest regards, George Baird More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Shangri-la Hotel Shenzhen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-la Hotel Shenzhen

Address: No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-la Hotel Shenzhen 5*
Number of rooms: 552
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Shangri-La Hotels and Resorts, Orbitz, Ctrip TA, Despegar.com, Agoda, Priceline, Travelocity, TripOnline SA, Odigeo, Jetsetter and Tingo so you can book your Shangri-la Hotel Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Shenzhen
Hotel Style:
#7 Romantic Hotel in Shenzhen
#17 Business Hotel in Shenzhen
#30 Luxury Hotel in Shenzhen
#74 Best Value Hotel in Shenzhen

152 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (131)
Viewed
Room/suite (21)
Viewed
View from room (10)
Viewed
Pool/beach area (3)
Viewed
Bathroom (9)
Viewed
Hotel & grounds (13)
Viewed
Dining (8)
Viewed
Other (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Dining (6)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (2)
Viewed
Room/suite (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay