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All 2,136 Shenzhen hotels

Shangri-la Hotel Shenzhen

5.0 of 5 Hotel   |   No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China (Luohu Port)
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Ranked #32 of 2,136 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Gro R Grimstad, Norway
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1,765 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grimstad, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Shangri-La has with It's welcoming interior, exceptional, professional staff and location become my first choise of hotels in Shenzhen - Club floor is the closest I can come to home at my visit to China. Highly recommended!

Review collected in partnership with shangri-la.com

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Hong Kong Region, China
1 review
5 of 5 stars Reviewed 1 week ago

A hotel I keep returning to because of the convenient location, genuine attentive staff and great facilities. There is also a sports bar with good food on the second floor if you are a casual visitor. The rooms are clean and staff respond quickly to any issues pointed out.

Review collected in partnership with shangri-la.com

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear PogiRicardo, Thanks very much for staying with us at Shangri-La Hotel, Shenzhen. Your kind recognition with regards to our convenient location, clean rooms, attentive staff and great facilities is highly appreciated. We look forward to welcoming you back on your next visit. Best regards, George Baird More 

Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Came for a one day business trip and will definitely be back. Beautiful property, very professional staff and extremely well kept facilities. Outstanding food as well, I had the breakfast buffet and also room service lunch bento box which was a great deal as well being very good. I stay at many Shangri-la's, this is a great one for business.

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Ron L, Thanks so much for choosing Shangri-La Hotel, Shenzhen as your residence and recognizing it to be an outstanding choice for business trips. We are thrilled to know that you were delighted by our professional staff and delicious food. It is our pleasure to welcome you back in the near future. Warmest regards, George Baird More 

Jakarta
1 review
5 of 5 stars Reviewed 2 weeks ago

We just arrived at the hotel 4 hours earlier than scheduled and planned to keep my luggage at the concierge before check in so we could walk to the shopping mall nearby the hotel. Yet, the concierge we met, Vincent Xin, offered a helpful assistance by arranging an early check in for us which we thought is an exceptional hospitality... More 

Review collected in partnership with shangri-la.com

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Andrea Stefanie P, Thank you for staying at Shangri-La Hotel, Shenzhen and sharing your remarkable experience with us. We are glad to learn that our attentive staff has delighted you with high standards of service during your stay. We are looking forward to serving you again with our warm Shangri-La hospitality on your next trip. Best regards, George Baird More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I highly recommend the Shangri-La Shenzhen. It is located near the shopping malls, train station and of course LuoHu Commercial Centre. The suite was very comfortable, clean, spacious and had a beautiful view . It also had great free WiFi . I would definitely join the Horizon Club. We loved the Horizon Club Lounge, the excellent breakfasts, drinks and snacks... More 

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Avron L, Thank you for choosing Shangri-La Hotel, Shenzhen and highly recommending it as an ideal residential choice in Shenzhen. We truly appreciate your compliments on the convenient location, comfortable room as well as the friendly staff. We are also pleased to know that you enjoyed to stay here and looking forward to welcoming you back on your next... More 

Hong Kong
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were 15 minutes late to book in, due to delays of the train and customs from HK and China. We called the hotel to inform them of delays. With regards booking in everything wAs relatively smooth, we even paid the additional charge to upgrade our rooms (2) to club Level. Severely disappointed service is nowhere near 5 star level... More 

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Hong kong
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We live in Hong Kong, so our one night stay at the hotel was a "staycation" over the New Year's Eve. There were four of us, we stayed in an Executive Club Suit. It was spacious, clean and comfortable. There was only one issue, which we realised quite late in the night: the aircons were not powerful enough. The staff... More 

Review collected in partnership with shangri-la.com

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear NataliaHK, Thanks very much for staying at Shangri-La Hotel, Shenzhen on your enjoyable "staycation" and sharing your valuable comments with us. We are glad to know that you liked the spacious and comfortable room, attentive and helpful staff as well as the late check-out policy. We truly look forward to serving your again on your next visit. Best regards,... More 

Surfers Paradise, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having shopped in Shenzen a couple of years ago we thought this time we'd stay overnight to make the experience a bit easier. The Shangri La is the perfect location simply 5 minutes walk past the main Lo Wu shopping centre. Spotlessly clean and very quiet (there was hardly anyone there during our stay) it is a great refuge from... More 

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Michael O, thank you for choosing Shangri-La Hotel, Shenzhen as your residence and taking the time to leave such detail feedback on our hotel page. We truly appreciate your kind comments on our selection of food, convenient location and the comfortable room. We look forward to welcoming you back in the near future. More 

sydney
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Do yourself a favour if you are in Shen Zhen for a day and want to do heaps of shopping by staying at this hotel for a night. Travelling from Hong Kong for a day is impossible to fit everything in by the time you get through customs etc so for the last 2 years we have booked into the... More 

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear roralism, Thanks very much for staying at Shangri-La Hotel, Shenzhen and sharing your enjoyable experience with us. We are thrilled to hear that our genuine Shangri-La hospitality has made you an unforgettable stay, and your positive comments on our Lobby Lounge, restaurants and convenient location are highly appreciated. Your recognition and recommendation are highly appreciated and we sincerely look... More 

Hong Kong
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2014

The location of this hotel is very convenient, just next to Luohu border. And the staff are all helpful and professional. They are very quick to satisfy any of my requests, such as an extra blanket or electric plug.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Matt X, thank you for staying at Shangri-La Hotel, Shenzhen and sharing your enjoyable experience with us. Your kind comments on our friendly staff and professional service are highly appreciated. We are looking forward to welcoming you back on your next trip. More 

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Additional Information about Shangri-la Hotel Shenzhen

Address: No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-la Hotel Shenzhen 5*
Number of rooms: 552
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TripAdvisor is proud to partner with Booking.com, Hotels.com, Shangri-La Hotels and Resorts, Expedia, Orbitz, Ctrip TA, Despegar.com, Agoda, Priceline, Travelocity, TripOnline SA, Odigeo, Tingo and Jetsetter so you can book your Shangri-la Hotel Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Shenzhen
Hotel Style:
#9 Romantic Hotel in Shenzhen
#16 Business Hotel in Shenzhen
#31 Luxury Hotel in Shenzhen
#88 Best Value Hotel in Shenzhen

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