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All 2,134 Shenzhen hotels

Shangri-la Hotel Shenzhen

5.0 of 5 Hotel   |   No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China (Luohu Port)
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Ranked #46 of 2,134 Hotels in Shenzhen
A recent review
4 of 5 stars reviewed 2 days ago
Tim R Whangarei, New Zealand
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1,712 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Whangarei, New Zealand
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Having never been to China previously I wasn't sure what to expect, but this was a very good hotel.. Staff spoke excellent English, the rooms were very well finished, and all services were of a high standard. Overall was a great stay.

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Auckland, New Zealand
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed a weekend - my first stay in a Shangri La for many years. The service continues to excel and was made feel welcomed and comfortable. All facilities were great. particularly the pool. Front Desk staff were superb and could not do enough to make sure the visit was a great one. This hotel has great weekend deals to make... More

Review collected in partnership with shangri-la.com

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Xiamen, China
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel looks old!! Extremely small rooms, and way over priced. I am not impressed with my stay at this hotel at all. It is what you would expect from a two star hotel. My advise is to find somewhere else to stay.

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Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

Stayed in the Hotel for two nights and and we booked three rooms. The food at Shang Palace was excellent and the price was quite reasonable. Will consider staying there again if there are special packages available.

Review collected in partnership with shangri-la.com

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Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I've stayed in a couple of other shangri-la hotels and this one in shenzhen does not seem to have the panache of the others . The staff however do make up for that being attentive and incredibly helpful at all times . We upgraded to the horizon club lounge where the food and drinks on offer during happy hour were... More

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Campinas, SP
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel for 10 days. Business porpouse. Great location. Good dining options (a little expensive). Breakfast has a great variety of options. Close to several shopping malls. Staff is really willing to help. Room is large and well cleaned.

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear agnursmith, Thank you for choosing Shangri-La Hotel, Shenzhen as your residence and sharing your enjoyable experience with us. We are thrilled to know that you are delighted by our convenient location, various food selections, clean room and attentive staff. We truly appreciate your kind feedback and hope to welcome you back on your next trip. Best regards, George Baird More

Hong Kong, China
2 reviews
2 of 5 stars Reviewed 1 week ago

I've stayed at this hotel since over 15yrs ago, and this is my 1st visit after the previous renovation. Unfortunately, I'm overall not too impressive on this stay in 2 days ago. Poor breakfast place management and quality but lots of choice, like 3 stars hotel. The pillow quality is poor like 3 star hotel.

Review collected in partnership with shangri-la.com

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Boca Raton, Florida
Contributor
17 reviews 17 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pay no attention to any of the other reviews posted here that does not praise this hotel to the max. I've been coming here for years and have never been disappointed at all. Nothing beats Shangri-La "Club Level" rooms and service. 5 star all the way!!

Review collected in partnership with shangri-la.com

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Allan S, Thanks very much for choosing Shangri-La Hotel, Shenzhen again and sharing your valuable feedback on our hotel page. We truly appreciate your recognition and appraisal on our genuine Shangri-La hospitality. It is also great to have you as one of our guests. We look forward to delighting you again on your next visit. Warmest regards, George Baird More

Grimstad, Norway
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel is located next to LuoHu railwaystation with shops of any kind in the nabourhood,from the really posh "hot coture" to a big "bargain senter" across the street. I had a great stay at "Club floor"for six days in August/September -14. If I'll go back to Shenzhen again I will for sure book this hotel over again!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Gro R, Thank you very much for staying with us at Shangri-La Hotel, Shenzhen and we are excited to learn that you will visit us again on your next trip. Your kind comments on our convenient location and great club floor are highly appreciated, and we strive to delight you again with our warm Shangri-La hospitality. Warmest regards, George... More

Melbourne
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Each time my friends and I return to this hotel, it is always a satisfying experience. From the moment you enter the lobby, you are warmly greeted by staff. Same as our previous two visits, we checked in to the Horizon Club level. We feel it is worth the extra cost. The rooms - although a little dated - are... More

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear kayyzee, Thank you so much for choosing Shangri-La Hotel, Shenzhen again as your residence and sharing your satisfying experience with us. Your kind comments on our convenient location, comfortable rooms, and the hospitable staff are truly appreciated. We are sincerely looking forward to delighting you again with our genuine Shangri-La hospitality in your next visit. Warmest regards, George Baird More

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Additional Information about Shangri-la Hotel Shenzhen

Address: No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-la Hotel Shenzhen 5*
Number of rooms: 552
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Also Known As:
Shangri La Hotel Shenzhen

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