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All 2,133 Shenzhen hotels

Shangri-la Hotel Shenzhen

5.0 of 5 Hotel   |   No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China (Luohu Port)
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Ranked #36 of 2,133 Hotels in Shenzhen
A recent review
5 of 5 stars reviewed 2 days ago
Jay A Hongkong
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1,751 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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Hongkong
1 review
5 of 5 stars Reviewed 2 days ago NEW

I would to thank Mason- Duty Manager , William - FOM for taking care of us during our stay. Especially for providing us great information for shopping and translation.. We will come back again .. Thank you!!

Review collected in partnership with shangri-la.com

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Beijing, China
1 review
5 of 5 stars Reviewed 3 days ago NEW

It is a very good experience and all about the Shangri-la hotel are excellent. Thanks all the staff especially Nana Liu for the sweet service. If I come to Shenzhen again, i will still choose Shangri-la hotel.

Review collected in partnership with shangri-la.com

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Yes it is a Shangri La hotel but to be honest, it needs an update very very soon. The lobby is ok but the rooms are very small and out-dated. Taking a shower in the bath!! Its not the style i expect from the Shangri la as an golden circle member. The staff is quite invisible, a 5 star hotel... More 

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Hong Kong, China
Contributor
13 reviews 13 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Living in Hong Kong, I frequent Shenzhen on many shopping trips to obtain materials for hat making. This hotel is very reasonable, I always stay on the Horizon Club floors, very attentive staff. Lounge is a good place to relax and also areas to work. Rooms are a good size, clean and modern. Bed is big and very comfy. Hotel... More 

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Brenda T, Thank you for choosing Shangri-La Hotel, Shenzhen as your residence and recommending our area, to be a worthy choice for shopping trips. We are so glad to hear that you liked our comfortable room and facilities, attentive staff as well as the convenient location. We are looking forward to serving you again with our genuine Shangri-La hospitality... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed in the shangri-la hotel for 8 days in shenzhen . The room was so clean and the bed was very comfortable. I was very enjoy my life for these days . Of course , all the staff were very polite and friendly for me , and they could speak english very well . Expecially, James was good to... More 

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear guo y, Thanks so much for staying at Shangri-La Hotel, Shenzhen and sharing your enjoyable experience with us. Your recognition with regard to our comfortable room and attentive staff, who delivered high standards service during your stay, is highly appreciated. We will continually strive to provide better services and products and its our great pleasure to welcome you back... More 

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the hotel for one night after driving from Shantou. The room was clean, the bed very comfortable. We had a good dinner at the restaurant and breakfast at the cafe the next morning. Internet connection in the room was excellent. Our tariff covered the room and breakfast, quite reasonable price considering the handy location.... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Betty A, Thank you for choosing Shangri-La Hotel, Shenzhen as your residence in Shenzhen. We are thrilled to learn that you were satisfied with our comfortable room, excellent WIFI access, delicious food and the superb location. Your recognition is highly appreciated while the parking issue you mentioned is also well noted. We sincerely look forward to welcoming you back... More 

Tel Aviv, Israel
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

8 years ago, that was my first time ever in one of the Shangri la hotels. that was in Shenzhen, China. At that time the hotel was on renovation. The rooms was OK, the entrance was poor.... but as i wrote ...the hotel was on renovation. so the past years i stayed in other hotels in Shenzhen. they finished the... More 

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Ran S, Thank you so much for staying at Shangri-La Hotel, Shenzhen again and taking time to leave your valuable feedback on our hotel page. We are thrilled to learn that our room, selection of food, hospitable services and the convenient location have impressed you during your stay. It is our great pleasure to welcome you back and experience... More 

Sydney
Contributor
17 reviews 17 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well I don't know what it is, but there is something not quite what I expected from the Shangri-La brand with this hotel. Maybe it's just the age is showing, but there was no wow factor. Still it's a very nice hotel and the corporate rate I enjoyed at a very reasonable price. The 2 front desk staff I had... More 

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear OzMarkSydney, Thanks so much for choosing Shangri-La Hotel, Shenzhen as your residence and leaving your valuable feedback with us. We truly appreciate your recognition on our comfortable rooms and convenient location. We also notice that you were somewhat dissatisfied with the experience. Rest assured these comments will be relayed welcomed to our colleagues. Looking forward to fulfilling your expectation,... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 3 weeks ago

It was very enjoyable stay at Shangri La Hotel. We have stayed at Horizon Club Room for 8 days. The staff was very friendly and helpful. We enjoyed having access to breakfast, hi-tea and cocktail / happy hour at Horizon Club Lounge. The food was very delicious! However there was a downside experienced in this hotel. We stayed in the... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Michael E, Thank you for staying at Shangri-La Hotel, Shenzhen and sharing your enjoyable experience with us. Your kind comments on our friendly staff and delicious food are highly appreciated. We are glad to share with you that several necessary actions have been taken to deal with the issue of smoking. We look forward to welcoming you back in... More 

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only an hour by train from Hong Kong, Shenzhen is a great weekend trip for the shopping enthusiast. The Shangri-La is a few minutes walk from the train station, and a is across the way from the Lo Wu Commercial Centre which is a bargain shoppers dream. Our room, on the 14th floor, was a great size, looking over the... More 

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear CareyTaylor, Thank you for choosing Shangri-La Hotel, Shenzhen as your residence and also recommending it to be a great choice. We are glad to know that you are delighted with our convenient location, well appointed and comfortable rooms, selected food and attentive staff. We are looking forward to serving you again with the genuine Shangri-La hospitality on your next... More 

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Additional Information about Shangri-la Hotel Shenzhen

Address: No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-la Hotel Shenzhen 5*
Number of rooms: 552
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Also Known As:
Shangri La Hotel Shenzhen
Hotel Style:
#9 Romantic Hotel in Shenzhen
#20 Business Hotel in Shenzhen
#33 Luxury Hotel in Shenzhen
#92 Best Value Hotel in Shenzhen

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