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All 2,135 Shenzhen hotels

Shangri-la Hotel Shenzhen

5.0 of 5 Hotel   |   No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China (Luohu Port)
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Ranked #40 of 2,135 Hotels in Shenzhen
A recent review
4 of 5 stars reviewed yesterday
MartinBOX78 Manchester, United Kingdom
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1,726 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Top Contributor
205 reviews 205 reviews
45 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel has a few things that make it great. The location is great. Near the train station and near Starbucks. The food is very good always. The buffet in the coffee garden is a good quality. Also the price for this hotel is always reasonable. Would recommend. Lastly - and very important.... Good internet !

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here on my birthday while travelling through China. When I checked into my room I got a call from reception wishing me happy birthday and asked if I would like to attend the horizon bar later in the evening so they could sing happy birthday to me! (I politely declined as I was busy). After venturing into shenzhen for... More

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Shenzhen, China
Top Contributor
63 reviews 63 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel. It gets overlooked because of their other hotel in Futian, but the Luohu location is very good. Their breakfast is really good and the staff very friendly. Location is good, being next to the LCC and Train Station.

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear bgroe, Thank you very much for choosing Shangri-La Hotel, Shenzhen as your residence and sharing your enjoyable experience with us. We are thrilled to know that our superb location, selected food and hospitable staff have impressed you during your stay. Your recognition and compliments are truly appreciated and we are looking froward to welcoming you back soon. Warmest Regards,... More

Brisbane, Queensland, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

very nice hotel, close the train station and shopping centre, really nice rooms and buffet restaurant (we went for breakfast) it has both Asian and western breakfast. only complaint is that the shower had a shower curtain

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Justin P, Thanks very much for staying with us at Shangri-La Hotel, Shenzhen and valuing it as an excellent hotel. We truly appreciate your kind recognition on our convenient location, comfortable room and delicious food. We look forward to delighting you again with our genuine Shangri-La hospitality on your next trip. Best regards, George Baird More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in the deluxe room for 3 days here. And I have nothing to complain about. except maybe that I found the rooms little small. The bed was just perfect not too hard not too soft. Perfect pillows too. We actually wanted to buy but were quoted around 1000 Yuan per pillow!! The location was perfect for us considering... More

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear hkdoll, Thanks so much for staying at Shangri-La Hotel, Shenzhen and sharing your enjoyable experience with us. We highly appreciate your recognition on our comfortable room, convenient location, delicious food and especially our attentive services. Your kind suggestion on our vegetarian food options is well noted. Looking forward to welcoming you back on your next trip. Warmest regards, George... More

Hong Kong Region, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent location, wonderful staff, value for money Nothing can compare to this hotel in this area if you are there for shopping Been there 5 times over the last 10 yes. Just gets better each time. Ralphy

Review collected in partnership with shangri-la.com

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Peter R, Thank's for choosing Shangri-La Hotel, Shenzhen as your residence and recommending it to be the first choice in this area. We are glad to learn that our superb location and hospitable staff have delighted you during your stay. We are sincerely looking forward to serving you again with our genuine Shangri-La hospitality soon. Best regards, George Baird More

Shenzhen, China
1 review
5 of 5 stars Reviewed 2 weeks ago

The Shenzhen Shangri- la was a nice hotel,and all the staff were very friendly ,and spoke excellent English.The lobby bar was so big , and the sofa were comfortable . listened the music, and drank the cocktail from James , enjoyed my life .By the way , James was a good boy and very polite .I had a nice day... More

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear ma y, Thank you for sharing your wonderful stay experience at Shangri-La Hotel, Shenzhen with us. We truly appreciate your positive and valuable comments on our comfortable lobby lounge and friendly staff. We sincerely hope to welcome you back and delight you again in the near future. Warmest regards, George Baird More

Sanbornville, New Hampshire
Top Contributor
181 reviews 181 reviews
63 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Shenzhen Shangri-La is a good hotel with a number f excellent assets, but also some reads for improvement. The good: - Horizon Club (HC): key differentiator and makes all the difference. Well worth the upgrade. -- HC staff is consistently outstanding - excellent English skills, proactive assistance. -- HC Check in/check out much easier than in the lobby. --... More

Review collected in partnership with shangri-la.com

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George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Kmcoyle, Thanks very much for staying at Shangri-La Hotel, Shenzhen and sharing your valuable feedback with us. We are delighted to know that you like our Horizon Club with its exclusive benefits and outstanding staff. Your concerns on the other aspects of our hotel that you mentioned are also seriously considered. Thanks again and we look forward to welcoming... More

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One night stay coz of IHG club promotion advertisment. 3 minutes walk to Lo Wu train station. Suggested stay for a transiting night. Rooms and lobby are neat and clean. Always aware of staying in those China hotels below average price.

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear g0ssie, Thank you for choosing Shangri-La Hotel, Shenzhen and kindly suggesting it as being a good residence choice. Your recognition on our convenient location and clean rooms are highly appreciated, and we are looking forward to welcoming you back on your next visit. Best regards, George Baird More

bad homburg
Top Contributor
69 reviews 69 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

check in was a mess, ordered a Smoking room, they agreed for this, sended me to the wrong room, needed to go down again and finally i got a Smoking room, outside this was a great Hotel, specially the Restaurants were wonderful, the buffett in the Lobby floor was phantastic, Quality and Service, also the breakfast was outstanding, very good... More

Was this review helpful? Yes
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear misterxm, Thanks for staying with us at Shangri-La Hotel, Shenzhen. Your kind understanding and recommendations are highly appreciated as well as your kind comments on our comfortable rooms, selective restaurants with high-quality food. We are glad to delight you with our Shangri-La hospitality and looking forward to welcoming you back in the near future. Warmest regards, George Baird More

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Additional Information about Shangri-la Hotel Shenzhen

Address: No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-la Hotel Shenzhen 5*
Number of rooms: 552
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Also Known As:
Shangri La Hotel Shenzhen

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