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Novotel Shenzhen Watergate

No.1019 Shennan Middle Road, Futian District, Shenzhen 518031, China
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Novotel Shenzhen Watergate
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1 room 1 guest
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Ranked #139 of 2,162 Hotels in Shenzhen
A recent review
4 of 5 stars reviewed 2 weeks ago
hongkongfish Hong Kong, China
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219 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong, China
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Clean and comfortable room, and I love the bed and pillows!!! Some people might think the location is not good enough, but its okay to me, just walk 10 mins to the nearest metro station. But !!!!! the best thing I would like to talk about is the food ordered from room services. Food are GREAT!!!!!!!!! They have done very... More 

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Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 13, 2015

Great service, provided me a lot of help for Business Trip. They provided me copies of documents right at the lobby in very fast manner and they did it several times. The only down side of my stay was the flooding bathroom. The water would always come out of the bath area and flood the rest of bathroom floor.

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Melbourne
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19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 17, 2015

The Novotel in Shenzhen is close to the border with HK so it is relatively easy to get to by train. However most of the factories are on the other side of the city so if that is the purpose of your visit then it can take 30 mins plus to get to your destination. This hotel presents good value... More 

Review collected in partnership with Accorhotels.com

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Baltimore, Maryland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2015

This is our first stay in Novotel, although we have stayed at many IBIS hotels. I am very impressed by the cleanliness of the hotel, wide spacious lobby and most importantly well lit rooms. The room is very spacious for a twin bed (not small single bed either). It was very comfortable and we enjoyed our brief one night stay.

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Hong Kong, China
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 9, 2015

Got a upgrade to a suite based on Gold membership. The suite room is mostly same as a superior room but having a little living room and one more TV. The bathroom is neat and tidy. The bed is nice and I could have a good sleep. The only minus point is the hotel have the tropical noise problem as... More 

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A TripAdvisor Member
1 of 5 stars Reviewed June 7, 2015

This hotel was booked online. The intention was to use Accor points vouchers. When we arrived the hotel refused to accept more than one Accor points voucher, and declared that the others were invalid. I called Accor global helpline, who said that all my vouchers were valid, and that the hotel had to accept them. In the morning on checkout,... More 

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Travelers are raving about these Shenzhen hotels

Surabaya, Indonesia
1 review
1 of 5 stars Reviewed June 5, 2015 via mobile

1. Reception staff cannot speak english. But we still can little mandarin so its okay. 2. They explained near from grand theatre metro. Just 10 mins walk. But not true. After out from B exit. Need walk around and then take underground exit (if bring bulky baggage or w/ children stroller its not easy road, no lift/escalator) and scary walk... More 

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