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Novotel Shenzhen Watergate

No.1019 Shennan Middle Road, Futian District, Shenzhen 518031, China
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Novotel Shenzhen Watergate
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Ranked #115 of 2,143 Hotels in Shenzhen
A recent review
3 of 5 stars reviewed 5 weeks ago
monica g Treviso, Italy
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205 reviews from our community

Traveler rating
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    59
    17
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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Treviso, Italy
Top Contributor
53 reviews 53 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 weeks ago

the hotel is quite new, the rooms are simple minimal equipped, the staff is very keen and professional. They provide also assistance for trasfer to HK airport! 15 min on foot you will be in the main shopping area with a lot of restaurants and coffe shops. The only weak point if Beakfast, poor service and poor offer for both... More 

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Hong Kong
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 20, 2015

This time, I have booked the Suite room for business trip. It has two section for suite room for living room and bed room. It has a Balcony for this type of room. There's a door can be opened for outdoor air breathing. All the things can enjoy in the mini bar. But, no fruit in there. The front desk... More 

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Kota Kinabalu, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2015

it would be helpful if you could print the Hotel name and address in Mandarin on the voucher or confirmation letter as the taxi driver does not know the name in English . Also appreciate if the hotel do not turn down the central air conditioning in the early morning as it became warm and affect the sleep quality

Review collected in partnership with Accorhotels.com

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Helsingborg, Sweden
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 7, 2015

The room is larger and better equipped than many comparable US hotel rooms and definitely looks more luxurious. The beds, however, are quite hard, the internet slow, and the non-smoking floors stink of cigarette smoke. The breakfast buffet has many selections with coffee/espresso machines. Most of the selections are not to Western tastes. The attempts at Western-style breakfast foods are... More 

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Hong Kong, China
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 6, 2015

It is just 10-15 mins walk from several attractions via subway such as kingkey 100, kk mall, lychee park and grand theatre. The room is new, clean and with a small balcony for my suite . I booked it through official site and they offered late checkout at 4 pm. We had room service and the price is reasonable, about... More 

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Hong Kong Region, China
1 review
2 of 5 stars Reviewed February 17, 2015

I had stay here for 2 days from 15 to 17 Feb 2014. I stayed here with my 2 kids. However, I am experienced very bad during my breakfast buffet time. My six years old daughter hit down a ice bucket beside a drinking machine when she got some juice by herself( I am not with her). However, this bucket... More 

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Wellington, New Zealand
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 20, 2015

We stayed at the Novotel Shenzhen Watergate for three nights in January. The staff were all friendly however the standard of English was not as good as I've had with other hotels across China. The room was modern (it was a suite) however the shape of the room was a little weird, and the bed was in the main room... More 

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Singapore, Singapore
1 review
4 of 5 stars Reviewed December 22, 2014

The hotel is in the good location with ease of convenience to the MRT station and shopping malls. There are a number of restaurants to choose from within walking distance from the hotel. However, there are room for improvement for the room quality.

Review collected in partnership with Novotel Hotels

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