We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The St. Regis Shenzhen

#12 of 2,144 Hotels in Shenzhen
Certificate of Excellence
73-100F Jingji 100 Building, No.5016 Shennan East Road, Luohu District, Shenzhen 518001, China
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The St. Regis Shenzhen
Professional photos View all
Browse nearby
The St. Regis Shenzhen
Write a Review

159 reviews from our community

Traveler rating
    103
    35
    11
    7
    3
See reviews for
11
25
6
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (159)
  • Mar-May only
    (52)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (40)
All months
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed here in 2013 for a business trip.. Hotel floor starts from 23rd floor.. Below that are offices and commercial establishments... Very overdone interiors can be seen in the entire property... Staff are efficient and their evening high tea service is worth trying..

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing hotel really great location. it is the tallest building in the area. great platinum benefits.service was lacking in that not everyone spoke English. Breakfast was amazing. the bar on the 100th floor is awesome!!

Was this review helpful? Yes
Terrence G, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for your kind words and we are very proud to have made your stay a pleasant one. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We look forward to welcoming back in near future. More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a few nights, and I have to say a great hotel and facilities to some of the best shopping districts in SZ. The bar had a great collection of cocktails and Australian wines. Thoroughly enjoyed my stay and is in my top 5 hotel in SZ. The room remote which controlled everything in the room was a... More 

Was this review helpful? Yes
Terrence G, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you very much for your kind words and we are very proud to have made your stay a pleasant one. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We look forward to welcoming back in near future. More 

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When I originally made my booking (two king bed rooms) through the spg.com website, I requested interconnecting rooms. Not long after, a member of the reservations team contacted me to explain that interconnecting rooms consisted of one king and one twin room. I was asked whether I would like to change one of the kings to a twin in order... More 

Was this review helpful? Yes
Terrence G, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you for sharing your experience on your recent stay. We wish to thank you for taking the time to give us valuable comments about your most recent stay with us. We sincerely apologize for the unpleasant experience during your visit from the room bookings to the butler services. Please rest assured we will work hard into this... More 

Pittsford, New York
Top Contributor
117 reviews 117 reviews
60 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed April 21, 2015

6 nights recently on business in bustling Shenzhen, China, just across border from Hong Kong, in the KK Tower of Shenzhen, at this writing 13th tallest skyscraper in the world. The St. Regis Shenzhen occupies Floors 75 to the top (104) Perhaps the only disadvantage is the long elevator ride from the ground entrance, to the true lobby on 96F... More 

Was this review helpful? Yes 2
Terrence G, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us and your compliment is very much appreciated. We are very proud to have made your stay comfortable and looking forward to welcoming you back with us at The St. Regis Shenzhen in the future. More 

Hong Kong
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2015

Husband and I wanted a quick weekend away from Hong Kong with our toddler. We chose the St. Regis due to it's proximity to Lowhu train station and for it's pool (to entertain our child). After a quick ten minute ride from the train station we arrived at the hotel and immediately welcomed by their warm and friendly staff. The... More 

Was this review helpful? Yes
Terrence G, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us and your compliment is very much appreciated. We are very proud to have made your stay comfortable and looking forward to welcoming you back with us at The St. Regis Shenzhen in the future. More 

Minneapolis, MN
Top Contributor
64 reviews 64 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 9, 2015 via mobile

I loved staying at the St Regis, it is definitely one of, if not the best, hotel in Shenzhen. Check in is on the 96th floor and rooms are also high up. The view from the floor to ceiling windows is incredible, you can see the entire city. The Italian restaurant is pretty good and the hotel filters all of... More 

Was this review helpful? Yes
Terrence G, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear guest, thank you very much for your kind words and we are very proud to have made your stay a pleasant one. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We look forward to welcoming back in near future. More 

Toronto, Canada
Top Contributor
86 reviews 86 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 4, 2015

I like this hotel because of their service and the room layout. I got the duplex 2 floor room. When I walk in , the full glass view of the city and the park is great. I can see the whole Shenzhen .....the room is well prepare for check in and I like their stationary set box !! This is... More 

Was this review helpful? Yes
Stella H, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear guest, thank you very much for your kind words and we are very proud to have made your stay a pleasant one. At The St. Regis Shenzhen, every effort will be made to provide you with bespoke and uncompromising services. We look forward to welcoming back in near future. More 

Mexico City, Mexico
Top Contributor
119 reviews 119 reviews
105 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed March 21, 2015

The hotel floors were high above the sky. In the room, I can enjoy the good view even in the bathroom and toilet. Unfortunately during my stay the weather was not good and I didn't see anything from my room. The lighting of the bathroom changed when you turn on the TV in the bathroom. I also like the layers... More 

Was this review helpful? Yes
Stella H, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. Our property does not offer complimentary internet, unless if it’s a Platinum guest where they can choose as one of the option. Complimentary internet is currently provided to our SPG members as part of their benefit option. The Hotel has a IT technician on duty to... More 

Havana, Ciudad de la Habana, Cuba
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2015

Very luxury and very nice employees. In Lou Ju area of Shenzhen y the 4th tallest building in China. Excelent views and very nice employees. Kind and very quickly attemption. Also e very tasty western food. A perfect stay for bussines.

Was this review helpful? Yes
Stella H, ExecutiveOfficeSTR at The St. Regis Shenzhen, responded to this review

Dear guest, Thank you for sharing your experience on your recent stay. The St. Regis provided proper training to our associates, so that they could provide more considerate and uncompromising service to guests. We look forward to welcoming back in near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

234 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (214)
Viewed
Room/suite (30)
Viewed
Dining (7)
Viewed
Hotel & grounds (61)
Viewed
Pool/beach area (6)
Viewed
View from room (14)
Viewed
Bathroom (19)
Viewed
Other (77)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay