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Crowne Plaza Shenzhen Longgang City Centre

4.5 of 5 No.9009 Longxiang Avenue, Longgang District, Shenzhen 518172, China
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Certificate of Excellence 2014
Crowne Plaza Shenzhen Longgang City Centre
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Crowne Plaza Shenzhen Longgang City Centre
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128 reviews from our community

Traveler rating
    78
    36
    8
    3
    3
See reviews for
9
13
2
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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    (22)
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    (32)
All months
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

While the hotel looks older from the outside, inside is comfortable with good facilitates. Very Spacious rooms, Friendly staff who are very helpful and a good breakfast selection. I recommend getting breakfast included as it would be hard to find on the street. Hotel has an ok gym for a business trip and there is a fully equipped gym 5... More 

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Curitiba, PR
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is OK, OK no more than OK, but confortable. Matresses and pilows are comfortable. The room has everyting you need for your stay. Close to shops, Walmart, banks. Though not in city center you have everything you need wihtin walking distance. The sourrandings are very nice, boulevards, sidewalks very well cared and clean.

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Penang
Top Contributor
79 reviews 79 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here in the middle of Jan. First impression was that it's rather dated but I can't really complain since I'm here only for business and my previous hotel in Longgang doesn't quite work out. But I have real bone to pick on the incident as follows: During my week stay, the hotel was hosting some sort of conference.... More 

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Rochester Hills, Michigan
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been staying at IHG properties more often lately, and so when I needed something in that area, I was delighted to find this Crowne Plaza. I'm not sure if I booked a Club Level room (I don't think I did), or if they instead upgraded me (they never said; just gave me the key). Regardless, I had breakfast... More 

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Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. For convenience, the hotel has arranged shuttle bus to... More 

Xiamen, China
Top Contributor
92 reviews 92 reviews
85 hotel reviews
146 helpful votes 146 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'll get to my main complaint first then mention the hotel itself. When I checked out I said I wanted to pay in RMB as my IHG Chase card does not charge foreign transaction fees and uses near wholesale rate. The woman said no problem and when I signed the receipt I saw the price in RMB. The next day... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre and your comments are really appreciated. We are so sorry about your unpleasant experience when you stayed in our hotel. We attach great importance to the matter, and will follow-up to fight to give you a satisfactory reply. Our mission is to make sure all guests in... More 

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have spend one night at this hotel in January 2015.We chose this hotel because it is the sponsor of Shenzhen open and we hoped to see the tennis players there before the matches.It exceeded all our expectations. From the bell boys who proved to be very helpful to the breakfast buffet egg station chef, everybody was amazing.Their friendliness and... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Raleigh, North Carolina
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chose the Crown Plaza because the bus from the Hong Kong airport stops there. The hotel is large with a spacious lobby occasionally used for weddings. My room was most comfortable with down pillows and a western style bed. Freaks fruit is device red daily. The $28.00 breakfast is included in the daily room rate. The breakfast is well... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Singapore
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Far from shopping area but 3 mins walk to my office which was excellent. Room came with a king sized bed, pillow menu, bathtub and bose sound system. Great was to unwind after a long day of work, breakfast was a huge variety of food as well. No complains here. Friendly hotel crew, swift check-in and check-out. 2 thumbs up.

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Biggera Waters, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 6, 2014

While a long way from downtown Shenzhen, Longgang is a rapidly growing and surprisingly modern city. Travelling in Shenzhen, stayed at the Crowne Plaza to be close to friends. The hotel is modern with all the creature comforts and a very pleasant style. Staff are warm and welcoming, always trying their best although English can sometimes be a challenge (as... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Newport Beach, California
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 13, 2014

I have been staying in Crown Plaza since its inception. I noticed that their staff’s quality has been degrading slowly in the recent trips. When they first started staying here, almost all their front desk and bell attendants speak fluent English. Not anymore. One night I came down to lobby to use ATM around 9 pm. There are a couple... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre and your comments are really appreciated. We are so sorry about your unpleasant experience when you stayed in our hotel. We will follow up to improve our service to satisfy every guest could feel at home. Sincerely look forward to seeing you in our hotel soon. Best... More 

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Additional Information about Crowne Plaza Shenzhen Longgang City Centre

Address: No.9009 Longxiang Avenue, Longgang District, Shenzhen 518172, China
Phone Number:
Location: China > Guangdong > Shenzhen > Longgang District
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Shenzhen Longgang City Centre 4.5*
Number of rooms: 374
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Hotel Style:
#12 Business Hotel in Shenzhen
#12 Romantic Hotel in Shenzhen
#14 Luxury Hotel in Shenzhen
#36 Best Value Hotel in Shenzhen

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