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Crowne Plaza Shenzhen Longgang City Centre

#16 of 2,162 Hotels in Shenzhen
Certificate of Excellence
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No.9009 Longxiang Avenue, Longgang District, Shenzhen 518172, China
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Crowne Plaza Shenzhen Longgang City Centre
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159 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (159)
  • Mar-May only
    (32)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (37)
All months
Lahore, Pakistan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this hotel gives a feel good factor. The check in was swift. The hotel is well maintained and the rooms / bathrooms are very clean. The internet is very reliable. The Japanese restaurant is very good and the food is amazing.

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear guest, Thanks for choosing Crowne Plaza Shenzhen Longgang City Centre and leave your comments. We are very glad that your stay here is a pleasant one. Wish to see you soon. Crowne Plaza Shenzhen Longgang City Centre More 

Cape Town Central, South Africa
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza Longgang in Shenzhen is a great hotel. Extremely comfortable and spacious rooms and excellent service. The breakfast was really good - with a good selection of local dishes and western dishes. From a location perspective - if I was visiting as a tourist - I would think the location could be better. Not much happening around the... More 

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear guest, thanks for choosing Crowne Plaza Shenzhen Longgang City Centre, and leave your comments. Your highly recommendation would be great motivation for the hotel. We will keep moving on, and provide our guests with exceptional service and products. Wish to see you soon. Crowne Plaza Shenzhen Longgang City Centre More 

Sydney, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Maybe my tenth visit to this place, on business. Most staff speak adequate English. Even with staff turnover its nice to be acknowledged, particularly by non-counter staff eager to practise English. Great pool and gym, essential to keep the kilos under control. Very friendly manager who made himself known, cardswap,etc,etc. The only disappointment was their Italian restaurant, where i have... More 

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Thanks for your good comments on our staff, that we will pass it to them which will be definitely motivate them. Sorry about the Italian restaurant food, we will ask our chef to follow up and see what we can do to... More 

Warsaw, Poland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 20, 2015

Washing a pair of socks cost $4 . Having 60 min very unprofessional foot massage is $35 after 30% D/C for staying guest. All faciltiiies are quite expensive. I'd like to suggest not to use any other except room. Crazy expensive...European standard level of price

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. Regarding to the pricing issue you mentioned, we are now offering more in-house guests discounts, like F&B benefits. If you need more detailed information, you could ask our staff for assistance. Sincerely look forward to seeing you in our hotel soon. Best Regards. More 

Shanghai, China
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 30, 2015

The hotel offers excellent service and facilities.Remarkable is the morning breakfast, excellent in quality and with a great variety. The room are very good and confortable. The prices definitely reasonable.This hotel is located in LongGang, a fast developing suburb but quite far from Shenzhen city center. There is a subway station about 1 km away. For this reason I think... More 

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear guests, thanks for choosing Crowne Plaza Shenzhen Longgang City Centre and leaving your comments, which will absolutely motivate us to keep moving on.Thanks and wish to see you again. Crowne Plaza Shenzhen Longgang City Centre More 

United Kingdom
Level Contributor
56 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 30, 2015

I wasn't expecting much from a Chinese hotel. But the staff were excellent and really friendly. English was spoken widely enough. Excellent location. Rooms were huge. Excellent value for money. Breakfast was fine. Hotel a little old, but still good.

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015

I stayed at this hotel with my friends, it was for our best friends wedding. They held the wedding at the lobby in this hotel. Even though the staffs can't speak English but they're trying to help us around. It was helpful. The did is great, the buffet in the morning cost around RMB 80 but we are deliciously! It... More 

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Guntersville, Alabama
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 17, 2015

Great location for our work. Rooms are big, clean and modern. The staff is polite and well trained. Breakfast is excellent. For the evening there is a karaoke bar within walking distance. A great stay for the price.

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Manila
Level Contributor
46 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 13, 2015

To buy transfer ticket for the transport from the hotel to HK airport, you need to go to their business centre which located on the 2nd Floor but remember the Lobby is sandwich between 3rd and 2nd Not near a shopping area, in case you come with your wife, there is a Walmart behind the hotel a block away, the... More 

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards. More 

Parker, Colorado
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 25, 2015

Has everything you expect in a good hotel. Gym opened at 6:00 AM. Good machines that all functioned. Breakfast had a great variety and quality both Chinese and western, waffles pancakes eggs excellent bacon, two kinds of sausage, lots of breads and cheeses but no salmon. Room was completely clean. Great king sized bed. Be sure to close the shower... More 

Was this review helpful? Yes 2
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

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