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Crowne Plaza Shenzhen Longgang City Centre

4.5 of 5 No.9009 Longxiang Avenue, Longgang District, Shenzhen 518172, China
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Certificate of Excellence 2014
Crowne Plaza Shenzhen Longgang City Centre
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Crowne Plaza Shenzhen Longgang City Centre
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118 reviews from our community

Traveler rating
    76
    31
    6
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    2
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2
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Biggera Waters, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While a long way from downtown Shenzhen, Longgang is a rapidly growing and surprisingly modern city. Travelling in Shenzhen, stayed at the Crowne Plaza to be close to friends. The hotel is modern with all the creature comforts and a very pleasant style. Staff are warm and welcoming, always trying their best although English can sometimes be a challenge (as... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Newport Beach, California
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 13, 2014

I have been staying in Crown Plaza since its inception. I noticed that their staff’s quality has been degrading slowly in the recent trips. When they first started staying here, almost all their front desk and bell attendants speak fluent English. Not anymore. One night I came down to lobby to use ATM around 9 pm. There are a couple... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre and your comments are really appreciated. We are so sorry about your unpleasant experience when you stayed in our hotel. We will follow up to improve our service to satisfy every guest could feel at home. Sincerely look forward to seeing you in our hotel soon. Best... More 

Shanghai, China
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 10, 2014

To make it short: my stay was excellent as always. I was there on a business trip and arrived very late at night. The check-in was quick and efficient thanks to the friendly and helpful staff at the reception. Room and breakfast were perfect. I'll stay there again!

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. Your comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Hsinchu, T'ai-wan, Taiwan
Top Contributor
55 reviews 55 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 21, 2014

Just finished a 3 week stay at the Crowne Plaza, and it was superb. Longgang city doesn't have a lot to offer, but the hotel offers comfortable rooms, 4 good restaurants, a decent gym, and a fantastic swimming pool. All this made it a great place to return to after a day at work.

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Bangkok
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2014

This is the best hotel in the Longgang area of Shenzhen. However, it is far from central Shenzhen and there is little of interest nearby the hotel. Nevertheless, the quality of the room and the buffet breakfast is truly 5 Star. The large rooms feature a very comfortable king bed, 40" LCD TV with HBO and 4 other English movie... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Guangzhou, China
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 7, 2014

We arrived at the hotel in the afternoon of 1st October , the staff at the front desk was very helpful and did help us with a quick check in ,we were at the A wing and the room was very comfortable,I had read reviews about bad odour but did not come across any of it.The swimming pool is an... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

patna
Contributor
16 reviews 16 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 7, 2014

This hotel is aloof from the main hub of shenzen,so it is mainly meant for business travelers and for those who travel for relaxation. The is quite big and nicely built The rooms were also well designed and spacious the staff was also very courteous and willing to helpful especially the man standing at the main entrance but here were... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 11, 2014

I recommended to my boss to stay here during our last week trip in Shenzhen, after reading the positive reviews. Though it is expensive in Longgang area especially during mid autumn period, but it is worth paying to stay and my boss is happy with the business trip stay. Good to stay here because: 1) comfortable working desk & chair... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Perth, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

Have travelled to Longgang many times and was pleased to hear that Crowne Plaza has opened a hotel there. The rooms are excellent, as are the restaurant and other facilities. I will be back on my next visit

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre and your comments are really appreciated. We will follow up to improve our service and continue to provide more relative training for our staff to satisfy every guest could feel at home. Sincerely look forward to seeing you in our hotel soon. Best Regards. More 

Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 31, 2014

Great Place to stay for business.. Good service and great location! There are oustanding places to eat around the hotel and one of my favourite Indian restaurant happens to be in Shenzhen city which is 5 mins away from the hotel. I was offered an upgrade on my stay this time and the rooms are luxurios and huge. The reception... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre and your comments are really appreciated. We will follow up to improve our service and continue to provide more relative training for our staff to satisfy every guest could feel at home. Sincerely look forward to seeing you in our hotel soon. Best Regards. More 

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Additional Information about Crowne Plaza Shenzhen Longgang City Centre

Address: No.9009 Longxiang Avenue, Longgang District, Shenzhen 518172, China
Phone Number:
Location: China > Guangdong > Shenzhen > Longgang District
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Shenzhen Longgang City Centre 4.5*
Number of rooms: 374
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Hotel Style:
#8 Luxury Hotel in Shenzhen
#9 Business Hotel in Shenzhen
#12 Romantic Hotel in Shenzhen
#40 Best Value Hotel in Shenzhen

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