We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Shenzhen Longgang City Centre

4.5 of 5 No.9009 Longxiang Avenue, Longgang District, Shenzhen 518172, China
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Crowne Plaza Shenzhen Longgang City Centre
Professional photos View all
Browse nearby
Crowne Plaza Shenzhen Longgang City Centre
Write a Review

126 reviews from our community

Traveler rating
    78
    35
    7
    3
    3
See reviews for
9
13
2
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (22)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (30)
All months
Penang
Top Contributor
79 reviews 79 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I stayed here in the middle of Jan. First impression was that it's rather dated but I can't really complain since I'm here only for business and my previous hotel in Longgang doesn't quite work out. But I have real bone to pick on the incident as follows: During my week stay, the hotel was hosting some sort of conference.... More 

Was this review helpful? Yes
Rochester Hills, Michigan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have been staying at IHG properties more often lately, and so when I needed something in that area, I was delighted to find this Crowne Plaza. I'm not sure if I booked a Club Level room (I don't think I did), or if they instead upgraded me (they never said; just gave me the key). Regardless, I had breakfast... More 

Was this review helpful? Yes
Xiamen, China
Top Contributor
91 reviews 91 reviews
84 hotel reviews
146 helpful votes 146 helpful votes
1 of 5 stars Reviewed 1 week ago

I'll get to my main complaint first then mention the hotel itself. When I checked out I said I wanted to pay in RMB as my IHG Chase card does not charge foreign transaction fees and uses near wholesale rate. The woman said no problem and when I signed the receipt I saw the price in RMB. The next day... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre and your comments are really appreciated. We are so sorry about your unpleasant experience when you stayed in our hotel. We attach great importance to the matter, and will follow-up to fight to give you a satisfactory reply. Our mission is to make sure all guests in... More 

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have spend one night at this hotel in January 2015.We chose this hotel because it is the sponsor of Shenzhen open and we hoped to see the tennis players there before the matches.It exceeded all our expectations. From the bell boys who proved to be very helpful to the breakfast buffet egg station chef, everybody was amazing.Their friendliness and... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Raleigh, North Carolina
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chose the Crown Plaza because the bus from the Hong Kong airport stops there. The hotel is large with a spacious lobby occasionally used for weddings. My room was most comfortable with down pillows and a western style bed. Freaks fruit is device red daily. The $28.00 breakfast is included in the daily room rate. The breakfast is well... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Singapore
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Far from shopping area but 3 mins walk to my office which was excellent. Room came with a king sized bed, pillow menu, bathtub and bose sound system. Great was to unwind after a long day of work, breakfast was a huge variety of food as well. No complains here. Friendly hotel crew, swift check-in and check-out. 2 thumbs up.

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Biggera Waters, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 6, 2014

While a long way from downtown Shenzhen, Longgang is a rapidly growing and surprisingly modern city. Travelling in Shenzhen, stayed at the Crowne Plaza to be close to friends. The hotel is modern with all the creature comforts and a very pleasant style. Staff are warm and welcoming, always trying their best although English can sometimes be a challenge (as... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Newport Beach, California
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 13, 2014

I have been staying in Crown Plaza since its inception. I noticed that their staff’s quality has been degrading slowly in the recent trips. When they first started staying here, almost all their front desk and bell attendants speak fluent English. Not anymore. One night I came down to lobby to use ATM around 9 pm. There are a couple... More 

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre and your comments are really appreciated. We are so sorry about your unpleasant experience when you stayed in our hotel. We will follow up to improve our service to satisfy every guest could feel at home. Sincerely look forward to seeing you in our hotel soon. Best... More 

Shanghai, China
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 10, 2014

To make it short: my stay was excellent as always. I was there on a business trip and arrived very late at night. The check-in was quick and efficient thanks to the friendly and helpful staff at the reception. Room and breakfast were perfect. I'll stay there again!

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. Your comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Hsinchu, T'ai-wan, Taiwan
Top Contributor
60 reviews 60 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 21, 2014

Just finished a 3 week stay at the Crowne Plaza, and it was superb. Longgang city doesn't have a lot to offer, but the hotel offers comfortable rooms, 4 good restaurants, a decent gym, and a fantastic swimming pool. All this made it a great place to return to after a day at work.

Was this review helpful? Yes
Jenny L, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Shenzhen Longgang City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Shenzhen Longgang City Centre

Address: No.9009 Longxiang Avenue, Longgang District, Shenzhen 518172, China
Phone Number:
Location: China > Guangdong > Shenzhen > Longgang District
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Shenzhen Longgang City Centre 4.5*
Number of rooms: 374
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Hotels.com, Agoda, Ctrip TA, Despegar.com, HotelTravel.com, Odigeo, TripOnline SA and Tingo so you can book your Crowne Plaza Shenzhen Longgang City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#12 Business Hotel in Shenzhen
#12 Romantic Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#37 Best Value Hotel in Shenzhen

109 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (59)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (13)
Viewed
Bathroom (6)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (10)
Viewed
Dining (7)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay