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Crowne Plaza Shenzhen Longgang City Centre

#13 of 2,144 Hotels in Shenzhen
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No.9009 Longxiang Avenue, Longgang District, Shenzhen 518172, China
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Crowne Plaza Shenzhen Longgang City Centre
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Crowne Plaza Shenzhen Longgang City Centre
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142 reviews from our community

Traveler rating
    86
    41
    9
    3
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Parker, Colorado
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Has everything you expect in a good hotel. Gym opened at 6:00 AM. Good machines that all functioned. Breakfast had a great variety and quality both Chinese and western, waffles pancakes eggs excellent bacon, two kinds of sausage, lots of breads and cheeses but no salmon. Room was completely clean. Great king sized bed. Be sure to close the shower... More 

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Neede
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After some previous disappointing hotel during this stay in China, I was very relieved to check in to this hotel. I stayed in a Club Room on the 17th floor (room 1702) and it was spacious, well equipped, had a wonderful bathroom and a really nice kingsize bed. The pillow menu had a good selection and the television offers a... More 

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amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Rogers, Arkansas
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 1, 2015

This was our second night on this trip and we were only spending one night before moving on. Room , clean , comfortable. The only drawback is when the nightclub closed early in the AM, the crowds were very noisy outside on the streets and even though I was on a high floor , the noise went right through the... More 

Was this review helpful? Yes 1
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre and your comments are really appreciated. We are so sorry about your unpleasant experience when you stayed in our hotel because of the noisy outside. We will go on to strengthen the communication with the clubs and follow up to improve our service to satisfy every guest... More 

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 15, 2015

I spent just one night in this hotel. It is far from Shenzhen city center and from the airport. I can't sleep well due to the noise from the road. In the morning I had a problem with the breakfast rate due to a wrong translation in english that the hotel sent to me. It looks strange that in this... More 

Was this review helpful? Yes 1
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. We are so sorry about your unpleasant experience when you stayed in our hotel because of the noisy and the trouble caused by hotel language service. We will follow up to improve our service and continue to provide more relative training for... More 

Chennai, Tamil Nadu, India
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 12, 2015

This was my 3rd visit to the hotel in a short span of 6months every time I received the same hospitality, special privilege as a Club Member, very attractive price and extended check out time benefit. I would suggest this Hotel to all my friends for both Business & family visit. Ganesh.

Was this review helpful? Yes 1
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 8, 2015

Perhaps this review is a little coloured by the fact that we got an 'upgrade' to a deluxe suite. The room was fantastic. Hotel checkin was rapid, even though there appeared to be a conference on. The restaurant was very well stocked, plenty of choice, prompt service and good quality. The deluxe suites were great, certainly a level above most... More 

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Haslingden, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 1, 2015

Excellent hotel. From check in to check out a very good experience. Modern hotel with excellent rooms, staff very polite and very helpful. Room very comfortable with an excellent bathroom, and good wifi connection. Will be using again.

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Contributor
12 reviews 12 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 29, 2015

While the hotel looks older from the outside, inside is comfortable with good facilitates. Very Spacious rooms, Friendly staff who are very helpful and a good breakfast selection. I recommend getting breakfast included as it would be hard to find on the street. Hotel has an ok gym for a business trip and there is a fully equipped gym 5... More 

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Curitiba, PR
Top Contributor
50 reviews 50 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 26, 2015

The hotel is OK, OK no more than OK, but confortable. Matresses and pilows are comfortable. The room has everyting you need for your stay. Close to shops, Walmart, banks. Though not in city center you have everything you need wihtin walking distance. The sourrandings are very nice, boulevards, sidewalks very well cared and clean.

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Penang
Top Contributor
80 reviews 80 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 25, 2015 via mobile

I stayed here in the middle of Jan. First impression was that it's rather dated but I can't really complain since I'm here only for business and my previous hotel in Longgang doesn't quite work out. But I have real bone to pick on the incident as follows: During my week stay, the hotel was hosting some sort of conference.... More 

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. We are so sorry about your unpleasant experience when you stayed in our hotel because of the breakfast service. We will follow up to make reasonable arrangement of the guests dining time to improve our service and continue to provide more relative... More 

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