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Crowne Plaza Shenzhen Longgang City Centre

#16 of 2,160 Hotels in Shenzhen
Certificate of Excellence
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No.9009 Longxiang Avenue, Longgang District, Shenzhen 518172, China
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Crowne Plaza Shenzhen Longgang City Centre
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154 Reviews from our TripAdvisor Community

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Traveler rating
    90
    47
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (154)
  • Mar-May only
    (32)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (37)
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Warsaw, Poland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Washing a pair of socks cost $4 . Having 60 min very unprofessional foot massage is $35 after 30% D/C for staying guest. All faciltiiies are quite expensive. I'd like to suggest not to use any other except room. Crazy expensive...European standard level of price

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. Regarding to the pricing issue you mentioned, we are now offering more in-house guests discounts, like F&B benefits. If you need more detailed information, you could ask our staff for assistance. Sincerely look forward to seeing you in our hotel soon. Best Regards. More 

Shanghai, China
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel offers excellent service and facilities.Remarkable is the morning breakfast, excellent in quality and with a great variety. The room are very good and confortable. The prices definitely reasonable.This hotel is located in LongGang, a fast developing suburb but quite far from Shenzhen city center. There is a subway station about 1 km away. For this reason I think... More 

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear guests, thanks for choosing Crowne Plaza Shenzhen Longgang City Centre and leaving your comments, which will absolutely motivate us to keep moving on.Thanks and wish to see you again. Crowne Plaza Shenzhen Longgang City Centre More 

United Kingdom
Level Contributor
52 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I wasn't expecting much from a Chinese hotel. But the staff were excellent and really friendly. English was spoken widely enough. Excellent location. Rooms were huge. Excellent value for money. Breakfast was fine. Hotel a little old, but still good.

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel with my friends, it was for our best friends wedding. They held the wedding at the lobby in this hotel. Even though the staffs can't speak English but they're trying to help us around. It was helpful. The did is great, the buffet in the morning cost around RMB 80 but we are deliciously! It... More 

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Guntersville, Alabama
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 17, 2015

Great location for our work. Rooms are big, clean and modern. The staff is polite and well trained. Breakfast is excellent. For the evening there is a karaoke bar within walking distance. A great stay for the price.

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Manila
Level Contributor
47 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 13, 2015

To buy transfer ticket for the transport from the hotel to HK airport, you need to go to their business centre which located on the 2nd Floor but remember the Lobby is sandwich between 3rd and 2nd Not near a shopping area, in case you come with your wife, there is a Walmart behind the hotel a block away, the... More 

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards. More 

Parker, Colorado
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 25, 2015

Has everything you expect in a good hotel. Gym opened at 6:00 AM. Good machines that all functioned. Breakfast had a great variety and quality both Chinese and western, waffles pancakes eggs excellent bacon, two kinds of sausage, lots of breads and cheeses but no salmon. Room was completely clean. Great king sized bed. Be sure to close the shower... More 

Was this review helpful? Yes 2
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Neede
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 28, 2015

After some previous disappointing hotel during this stay in China, I was very relieved to check in to this hotel. I stayed in a Club Room on the 17th floor (room 1702) and it was spacious, well equipped, had a wonderful bathroom and a really nice kingsize bed. The pillow menu had a good selection and the television offers a... More 

Was this review helpful? Yes
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to... More 

Rogers, Arkansas
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 1, 2015

This was our second night on this trip and we were only spending one night before moving on. Room , clean , comfortable. The only drawback is when the nightclub closed early in the AM, the crowds were very noisy outside on the streets and even though I was on a high floor , the noise went right through the... More 

Was this review helpful? Yes 1
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre and your comments are really appreciated. We are so sorry about your unpleasant experience when you stayed in our hotel because of the noisy outside. We will go on to strengthen the communication with the clubs and follow up to improve our service to satisfy every guest... More 

Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 15, 2015

I spent just one night in this hotel. It is far from Shenzhen city center and from the airport. I can't sleep well due to the noise from the road. In the morning I had a problem with the breakfast rate due to a wrong translation in english that the hotel sent to me. It looks strange that in this... More 

Was this review helpful? Yes 1
amanda j, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this review

Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. We are so sorry about your unpleasant experience when you stayed in our hotel because of the noisy and the trouble caused by hotel language service. We will follow up to improve our service and continue to provide more relative training for... More 

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