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Ascott Maillen Shenzhen

4.0 of 5 No.3 Yanshan Road, Shenzhen 518067, China
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Certificate of Excellence 2014
Ascott Maillen Shenzhen
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Ascott Maillen Shenzhen
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73 reviews from our community

Traveler rating
    40
    28
    4
    1
    0
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2
8
1
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Linz, Austria
Top Contributor
142 reviews 142 reviews
35 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is in a rather large complex of apartments and regular hotel rooms. The lobby is as friendly as the rest of the facility. Big pool, very comfortable nice room. The breakfast is ok, with an ok selection. What is however very good is the WIFI especially for china it is very quick and working is possible at an... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

This is my fisrt time staying at Ascott and the room was very spacious. It is very convenient to the Seaworld which have plenty of restaurants and bars. Also very close to Shekou Ferry Terminal and it will be good for travel guests who want to Hongkongand Macao. The staff was friendly, professional, and very helpful. Exceeded my expectations and... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 22, 2014

Only one disappointment, I booked this hotel for myself and my son for 6 days through Hotels.com. When I booked it, it said free breakfast (Its never really free but inclusive in the price is always useful compared to not knowing what breakfast will cost) On arrival I was told the the free breakfast was for one person only. I... More

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Taizhou, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

I have stayed at this hotel for almost 2 weeks, in an executive studio. The room was very spacious, and had everything that was needed for the Business Traveller or holidaymaker. The Hotel / Apartment complex is very clean and modern, and reasonably priced compared to some other hotels in Shekou. It is only 5 minutes walk from sea world,... More

Was this review helpful? Yes 2
Bangkok, Thailand
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 30, 2014

I stayed in a studio room, it was so nice, I loved the design and the bathroom! It has a modern feel, just as the whole place. Located uphill a 15 minutes walk from the metro station, I can't say location is so great but reasonable. In the same area with the metro there is a bar street, I went... More

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
4 of 5 stars Reviewed May 29, 2014

When I reached the hotel lobby, I like the luxury and zen touch to the overall ambiance. The lobby looks spacious and inviting. I also like the lotus-design seats at the lobby, although they look more comfortable the looks. During my check in, the hotel staff gave me a free upgrade, which came as a pleasant surprise. When I reached... More

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Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

My wife and I went to the hotel to celebrate our anniversary. It was not the first time we stayed at the hotel/ serviced apartment of this group. The overall experience is great. The rooms are spacious and well equipped. At the same price, we enjoyed larger space compared with the other hotels. The environment is unexpectedly good. The most... More

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Oslo, Norway
1 review
4 of 5 stars Reviewed April 24, 2014

I enjoyed a 2 week stay here in October-November 2013. I was upgraded to a 2 bedroom apartment since their 1 bedroom apartments was sold out. I really enjoyed the apartment and the accommodations. My only negative remarks would have to be that a lot of work was being done on the property which was a bit noisy and I... More

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Greece, Athens
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 3, 2014

I stayed at the hotel for one night. Upon arrival and check-in I went to the room that was a total mess! No sheets on the beds, towels thrown everywhere etc. I called the reception, told them the room was a mess and after 5 mins they brought me the key to another room that was prepared and ready !... More

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Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for your valuable feedback. We regret that this incident left you with a negative impression. I wish to extend to you my sincere apologies for the inconvenience caused. We acknowledge the discomfort you have experienced in the apartments due to the cleaning standard and I had personally addressed this error with the Housekeeping Department. I hope that you... More

Singapore, null, Singapore
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 24, 2014

Book for 3 days for this hotel and they upgrade me to 1 bed room apartment. The Apartment is more than I expected, its clean with a calming color pallet. Its a nice and quiet surrounding, but also walking distance to sea world where there's a lot of shops and eateries and 5 minutes to Shekou ferry terminal. The Staff... More

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Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

We are glad that you had an enjoyable stay. I have shared your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. More

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Additional Information about Ascott Maillen Shenzhen

Address: No.3 Yanshan Road, Shenzhen 518067, China
Phone Number:
Location: China > Guangdong > Shenzhen > Shekou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ascott Maillen Shenzhen 4*
Number of rooms: 199
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