We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ascott Maillen Shenzhen

#11 of 2,182 Hotels in Shenzhen
Certificate of Excellence
Hotel website
No.3 Yanshan Road, Shenzhen 518067, China
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Book on
or compare prices from over 200 sites including:
Professional photos
Ascott Maillen Shenzhen
View Map
Add Photo Write a Review

89 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
  • 49
  • 34
  • 5
  • 1
  • 0
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Kuala Lumpur, Malaysia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed September 19, 2015 via mobile

we took the apartment unit rather than the hotel room. It's quite well Equipped with washing machine, microwave, cooker, refrigerator and kitchen utensils. Morning buffet breakfast spread is quite limited. Customer service is quite poor as they are quite rude and not accommodating. No toiletries refill so make sure to get / buy/ bring your own. The place is out... More 

Thank chandrika b
Hong Kong Region, China
2 reviews
4 of 5 stars Reviewed September 11, 2015

Is very good for the price we paid, we had a promotional offer from our travel agency. Rooms are big and clean. the only issue, like other places in China, is the lack of English, for the rest can enjoy the stay

Thank Lionel W
Singapore, Singapore
1 review
5 of 5 stars Reviewed May 26, 2015 via mobile

I work in shekou shengzheng, and have been choosing the same hotel for the last 3 trips lasting more than a month each. Along with the regular qualities like prompt friendly service, regular maintenance, the place is located near amenities like supermarket, restaurants. What brings it above the rest is that it is on top of a low hill, and... More 

Thank LeeTzeHian
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 18, 2015

This is my favourite hotel in Shenzhen. They have both rooms as well as self contained apartments with living area and kitchen. The property is close to Sea World area with good nightlife and international dining options. Very clean, Good free WiFi and good staff

Thank Ravi82
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 4, 2015

Hello All, this is a very good hotel that i used for business trip. I will return for shure in the same place. Room very clean and quiet, pool and gym at disposal for the guests (as well very clean and quiet. Breakfast delightfull with all you need. The smile and the serviability of the people working here should be... More 

Thank Gabriel M
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 30, 2015

Visited sz on 25th april 2015 and stayed at ascott maillen. Wanted to say that their service is tip top from the day we arrived till departure. Staffs are courteous and helpful. Nice room and most importantly they are clean and well kept. Will definitely stay again. Ty

Thank Tychoo72
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 9, 2014

Stayed there twice, both time we had a pleasant stay. Nice room and excellent breakfast. Had one bad experience with front staff. Called from our room and ask them to get a taxi ready 2 hrs later. When we came down on time, they first started to deal with it and told us to wait 5 min. After waiting 15... More 

Thank klausinchina
Coimbatore, India
1 review
5 of 5 stars Reviewed November 26, 2014 via mobile

Excellent service and very clean rooms, best hotel I have ever stayed in China, easy accessible and very friendly staffs.breakfast was amazing. String recommend this hotel to anyone . the view is amazing too.but but long wait while check out due to too much crowd otherwise it's excellent hotel . Would always stay in this hotel during my trip to... More 

Thank vijay s
Zurich, Switzerland
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 13, 2014

I stayed in a studio room for 4 nights on a business trip to Shenzhen. The room was impeccably clean and spacious with a huge balcony with views down to the sea. The bathroom was total luxury. Everything you would expect from a 5 star hotel provided - robe, slippers, umbrella, l'Occitane toiletries etc. Staff were very friendly and helpful... More 

Thank EuroBen
Linz, Austria
Level Contributor
151 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed October 19, 2014

The hotel is in a rather large complex of apartments and regular hotel rooms. The lobby is as friendly as the rest of the facility. Big pool, very comfortable nice room. The breakfast is ok, with an ok selection. What is however very good is the WIFI especially for china it is very quick and working is possible at an... More 

1 Thank alauri
Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (28)
Dining (6)
Pool/beach area (1)
Hotel & grounds (7)
Room/suite (6)
Bathroom (2)
View from room (1)
Other (5)

Management photos: Courtesy of the property manager

All management photos (20)
Hotel & grounds (5)
Dining (2)
Room/suite (6)
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Shenzhen hotels
Hilton Shenzhen Shekou Nanhai
#7 of 2,182 in Shenzhen
4.5 of 5 stars 315 reviews
Hui Hotel Shenzhen
#4 of 2,182 in Shenzhen
5.0 of 5 stars 93 reviews
The Langham, Shenzhen
The Langham, Shenzhen
#2 of 2,182 in Shenzhen
4.5 of 5 stars 166 reviews
Show Prices
Show Prices
Show Prices
Luohu Port
Crowne Plaza Hotel & Suites Landmark Shenzhen
Civic Center
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
#1 of 2,182 in Shenzhen
4.5 of 5 stars 517 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question


Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay