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Ascott Maillen Shenzhen

#14 of 2,184 Hotels in Shenzhen
Certificate of Excellence
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No.3 Yanshan Road, Shenzhen 518067, China
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1 room 1 adult
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Ascott Maillen Shenzhen
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92 Reviews from our TripAdvisor Community

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Singapore
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From personal experience, taxis at the airport seems to be clueless of the hotel location. I only managed to get a cab after passing 4 others which gave me the "blank" look even though I showed them the hotel name and address in Chinese! The property should have a signage of the front desk area because there is none after... More 

Helpful?
Thank will_9441
China
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 27, 2015

Staff were pleasant and helpful from check in to check out. The room (1802) was large, clean and well presented. Balcony had view to Sea World. Location is great for Sea World and the ferry terminal. Free underground parking was helpful. Free Wifi with good connection.

Helpful?
Thank Scottzbj
Kuala Lumpur, Malaysia
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed September 19, 2015 via mobile

we took the apartment unit rather than the hotel room. It's quite well Equipped with washing machine, microwave, cooker, refrigerator and kitchen utensils. Morning buffet breakfast spread is quite limited. Customer service is quite poor as they are quite rude and not accommodating. No toiletries refill so make sure to get / buy/ bring your own. The place is out... More 

Helpful?
Thank chandrika b
Hong Kong Region, China
2 reviews
4 of 5 stars Reviewed September 10, 2015

Is very good for the price we paid, we had a promotional offer from our travel agency. Rooms are big and clean. the only issue, like other places in China, is the lack of English, for the rest can enjoy the stay

Helpful?
Thank Lionel W
Singapore, Singapore
1 review
5 of 5 stars Reviewed May 26, 2015 via mobile

I work in shekou shengzheng, and have been choosing the same hotel for the last 3 trips lasting more than a month each. Along with the regular qualities like prompt friendly service, regular maintenance, the place is located near amenities like supermarket, restaurants. What brings it above the rest is that it is on top of a low hill, and... More 

Helpful?
Thank LeeTzeHian
Mumbai
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 18, 2015

This is my favourite hotel in Shenzhen. They have both rooms as well as self contained apartments with living area and kitchen. The property is close to Sea World area with good nightlife and international dining options. Very clean, Good free WiFi and good staff

Helpful?
Thank Ravi82
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 4, 2015

Hello All, this is a very good hotel that i used for business trip. I will return for shure in the same place. Room very clean and quiet, pool and gym at disposal for the guests (as well very clean and quiet. Breakfast delightfull with all you need. The smile and the serviability of the people working here should be... More 

Helpful?
Thank Gabriel M
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 30, 2015 via mobile

Visited sz on 25th april 2015 and stayed at ascott maillen. Wanted to say that their service is tip top from the day we arrived till departure. Staffs are courteous and helpful. Nice room and most importantly they are clean and well kept. Will definitely stay again. Ty

Helpful?
Thank Tychoo72
Guangzhou
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 9, 2014

Stayed there twice, both time we had a pleasant stay. Nice room and excellent breakfast. Had one bad experience with front staff. Called from our room and ask them to get a taxi ready 2 hrs later. When we came down on time, they first started to deal with it and told us to wait 5 min. After waiting 15... More 

Helpful?
Thank klausinchina
Coimbatore, India
1 review
5 of 5 stars Reviewed November 26, 2014 via mobile

Excellent service and very clean rooms, best hotel I have ever stayed in China, easy accessible and very friendly staffs.breakfast was amazing. String recommend this hotel to anyone . the view is amazing too.but but long wait while check out due to too much crowd otherwise it's excellent hotel . Would always stay in this hotel during my trip to... More 

Helpful?
Thank vijay s
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