We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2,132 Shenzhen hotels

Ascott Maillen Shenzhen

4.0 of 5 Apartment Hotel   |   No.3 Yanshan Road, Shenzhen 518067, China (Shekou)
Hotel amenities
Save Saved
You added Ascott Maillen Shenzhen to your Saves list
Ascott Maillen Shenzhen
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #12 of 2,132 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
Write a Review

70 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Only one disappointment, I booked this hotel for myself and my son for 6 days through Hotels.com. When I booked it, it said free breakfast (Its never really free but inclusive in the price is always useful compared to not knowing what breakfast will cost) On arrival I was told the the free breakfast was for one person only. I... More

Was this review helpful? Yes
Taizhou, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

I have stayed at this hotel for almost 2 weeks, in an executive studio. The room was very spacious, and had everything that was needed for the Business Traveller or holidaymaker. The Hotel / Apartment complex is very clean and modern, and reasonably priced compared to some other hotels in Shekou. It is only 5 minutes walk from sea world,... More

Was this review helpful? Yes 2
Bangkok, Thailand
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 30, 2014

I stayed in a studio room, it was so nice, I loved the design and the bathroom! It has a modern feel, just as the whole place. Located uphill a 15 minutes walk from the metro station, I can't say location is so great but reasonable. In the same area with the metro there is a bar street, I went... More

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
4 of 5 stars Reviewed May 29, 2014

When I reached the hotel lobby, I like the luxury and zen touch to the overall ambiance. The lobby looks spacious and inviting. I also like the lotus-design seats at the lobby, although they look more comfortable the looks. During my check in, the hotel staff gave me a free upgrade, which came as a pleasant surprise. When I reached... More

Was this review helpful? Yes
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

My wife and I went to the hotel to celebrate our anniversary. It was not the first time we stayed at the hotel/ serviced apartment of this group. The overall experience is great. The rooms are spacious and well equipped. At the same price, we enjoyed larger space compared with the other hotels. The environment is unexpectedly good. The most... More

Was this review helpful? Yes 1
Oslo, Norway
1 review
4 of 5 stars Reviewed April 24, 2014

I enjoyed a 2 week stay here in October-November 2013. I was upgraded to a 2 bedroom apartment since their 1 bedroom apartments was sold out. I really enjoyed the apartment and the accommodations. My only negative remarks would have to be that a lot of work was being done on the property which was a bit noisy and I... More

Was this review helpful? Yes
Greece, Athens
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 3, 2014

I stayed at the hotel for one night. Upon arrival and check-in I went to the room that was a total mess! No sheets on the beds, towels thrown everywhere etc. I called the reception, told them the room was a mess and after 5 mins they brought me the key to another room that was prepared and ready !... More

Was this review helpful? Yes
Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for your valuable feedback. We regret that this incident left you with a negative impression. I wish to extend to you my sincere apologies for the inconvenience caused. We acknowledge the discomfort you have experienced in the apartments due to the cleaning standard and I had personally addressed this error with the Housekeeping Department. I hope that you... More

Singapore, null, Singapore
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 24, 2014

Book for 3 days for this hotel and they upgrade me to 1 bed room apartment. The Apartment is more than I expected, its clean with a calming color pallet. Its a nice and quiet surrounding, but also walking distance to sea world where there's a lot of shops and eateries and 5 minutes to Shekou ferry terminal. The Staff... More

Was this review helpful? Yes
Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

We are glad that you had an enjoyable stay. I have shared your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. More

Hong Kong, China
1 review
5 of 5 stars Reviewed January 23, 2014

The hotel is located not too far from the metro station 'Haishangshijie'. Actually there are several similar hotels around that place, where I find that Ascott is nearly the newest-opened hotel among them. The most amazing thing is the bathtub in the room and the balcony with the view of mount and sea(which wasn't mentioned when I made the booking).... More

Was this review helpful? Yes
Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for choosing Ascott Maillen Shenzhen as your accommodation during your holiday in Shenzhen. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. More

Sydney, Australia
17 reviews 17 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 14, 2014

Staat the penthouse apartment for 2 nights in early Jan 2014. I have got to say I was a quite disappointed with the apartment. First of all, if you travel to Shenzhen by train from Hong Kong, it’s an hour taxi ride from the train station, if you go by ferry – only 5 minute away from Ascott. Staff were... More

Was this review helpful? Yes 2
Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

We read with much concern about the unpleasant experience you encountered during your previous stay with us. Please allow us to explain that the interiors of our apartments seen in the photographs on our websites were presented in best light during professional photography whilst using existing furnishings. They are intended only as general illustrations. All specifications, floor plans and details... More

Owners: What's your side of the story?
If you own or manage Ascott Maillen Shenzhen, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Ascott Maillen Shenzhen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ascott Maillen Shenzhen

Address: No.3 Yanshan Road, Shenzhen 518067, China
Location: China > Guangdong > Shenzhen > Shekou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ascott Maillen Shenzhen 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Agoda, Tingo, Otel, HotelsClick, Ctrip DaoDao, Odigeo and Venere so you can book your Ascott Maillen Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

43 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (24)
Room/suite (6)
Dining (4)
Bathroom (2)
Hotel & grounds (6)
View from room (1)
Other (5)

Management photos: Courtesy of the property manager

All management photos (20)
Hotel & grounds (5)
Dining (2)
Room/suite (6)
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Shenzhen with
any amenities