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All 1,961 Shenzhen hotels

Ascott Maillen Shenzhen

4.0 of 5 Apartment Hotel   |   No.3 Yanshan Road, Shenzhen 518067, China (Shekou)
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Ascott Maillen Shenzhen
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92%
Ranked #14 of 1,961 hotels in Shenzhen
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 29, 2014
OneKristen Singapore, Singapore
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  • Reviews (67)
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67 people have reviewed this hotel

Traveler rating
    36
    26
    4
    1
    0
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2
8
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38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Singapore, Singapore
2 reviews
4 of 5 stars Reviewed May 29, 2014

When I reached the hotel lobby, I like the luxury and zen touch to the overall ambiance. The lobby looks spacious and inviting. I also like the lotus-design seats at the lobby, although they look more comfortable the looks. During my check in, the hotel staff gave me a free upgrade, which came as a pleasant surprise. When I reached... More

Was this review helpful? Yes
Hong Kong, China
1 review
5 of 5 stars Reviewed May 15, 2014

My wife and I went to the hotel to celebrate our anniversary. It was not the first time we stayed at the hotel/ serviced apartment of this group. The overall experience is great. The rooms are spacious and well equipped. At the same price, we enjoyed larger space compared with the other hotels. The environment is unexpectedly good. The most... More

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Oslo, Norway
1 review
4 of 5 stars Reviewed April 24, 2014

I enjoyed a 2 week stay here in October-November 2013. I was upgraded to a 2 bedroom apartment since their 1 bedroom apartments was sold out. I really enjoyed the apartment and the accommodations. My only negative remarks would have to be that a lot of work was being done on the property which was a bit noisy and I... More

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Greece, Athens
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 3, 2014

I stayed at the hotel for one night. Upon arrival and check-in I went to the room that was a total mess! No sheets on the beds, towels thrown everywhere etc. I called the reception, told them the room was a mess and after 5 mins they brought me the key to another room that was prepared and ready !... More

Was this review helpful? Yes
Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for your valuable feedback. We regret that this incident left you with a negative impression. I wish to extend to you my sincere apologies for the inconvenience caused. We acknowledge the discomfort you have experienced in the apartments due to the cleaning standard and I had personally addressed this error with the Housekeeping Department. I hope that you... More

Singapore, null, Singapore
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 24, 2014

Book for 3 days for this hotel and they upgrade me to 1 bed room apartment. The Apartment is more than I expected, its clean with a calming color pallet. Its a nice and quiet surrounding, but also walking distance to sea world where there's a lot of shops and eateries and 5 minutes to Shekou ferry terminal. The Staff... More

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Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

We are glad that you had an enjoyable stay. I have shared your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. More

Hong Kong, China
1 review
5 of 5 stars Reviewed January 23, 2014

The hotel is located not too far from the metro station 'Haishangshijie'. Actually there are several similar hotels around that place, where I find that Ascott is nearly the newest-opened hotel among them. The most amazing thing is the bathtub in the room and the balcony with the view of mount and sea(which wasn't mentioned when I made the booking).... More

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Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for choosing Ascott Maillen Shenzhen as your accommodation during your holiday in Shenzhen. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. More

Sydney, Australia
Contributor
17 reviews 17 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 14, 2014

Staat the penthouse apartment for 2 nights in early Jan 2014. I have got to say I was a quite disappointed with the apartment. First of all, if you travel to Shenzhen by train from Hong Kong, it’s an hour taxi ride from the train station, if you go by ferry – only 5 minute away from Ascott. Staff were... More

Was this review helpful? Yes 2
Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

We read with much concern about the unpleasant experience you encountered during your previous stay with us. Please allow us to explain that the interiors of our apartments seen in the photographs on our websites were presented in best light during professional photography whilst using existing furnishings. They are intended only as general illustrations. All specifications, floor plans and details... More

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 26, 2013

Hotel is situated on the hill just about 500 meters from Sea World in Shekou. It is close but still far from noise and hustle of the city. Rooms are excellent, shower could have been bit better, but it is workable. Bed is comfortable. Room temperature is independent of the temperature controller provided, maybe the temperature controller works only in... More

Was this review helpful? Yes 1
Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. More

Bangkok, Thailand
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2013

Apartment hotel in Shekou district (30 km from downtown Luohu). 0.5 km from Sea World, MTR and main bus stops. 2 km from Shekou ferry terminal (to HK, HK airport, Macau etc.). Located at the foot of a small hill. Quiet and tranquil but a bit far from Shekou centre. Suitable for traveler who knows his way around Shekou and... More

Was this review helpful? Yes 3
Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. More

Shenzhen, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 4, 2013

This is the preferred location for us to put our business guests in Shekou. We have had many visitors stay there and they are all happy with the facility and service. It is within walking distance of the Sea World area which is good for jet lagged guests who need to take a walk late and very close to the... More

Was this review helpful? Yes 2
Louis T, General Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. More

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Additional Information about Ascott Maillen Shenzhen

Address: No.3 Yanshan Road, Shenzhen 518067, China
Phone Number:
Location: China > Guangdong > Shenzhen > Shekou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ascott Maillen Shenzhen 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#8 Romantic Hotel in Shenzhen #14 Luxury Hotel in Shenzhen #14 Business Hotel in Shenzhen #93 Best Value Hotel in Shenzhen
Hotel Class
Official Description (provided by the hotel)
Ascott Maillen Shenzhen is a collection of ten blocks of luxury serviced residences and well-appointed boutique hotel rooms. Designed for international executives and their families, each private apartment is spacious with sophisticated and refined decor. The residence is located in the heart of Shekou's commercial district and offers access to the Maillen Club facilities and restaurants. Also easily accessible are the vast entertainment and commercial venues in the surrounding area like Sea World, New Times Square and Finance Centre. Take the subway from Sea World subway station to downtown Shenzhen or throughout the city and then hop over to Hong Kong using either the Shekou Ferry, or the Hong Kong-Shenzhen Western Corridor, a bridge which links Shenzhen to Hong Kong.Once home, relax in the sauna and take a dip in the indoor heated swimming pool. A welcome alternative to a hotel, the residence provides the opportunity to explore and discover the intricacies of Shenzhen and Hong Kong while indulging in a complete lifestyle experience at Ascott Maillen Shenzhen. ... more   less 
Number of rooms
199

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