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Kingkey Palace Hotel Shenzhen

No.90 Yanmei Road, Yantian District, Shenzhen 518083, China
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1 room 1 guest
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Kingkey Palace Hotel Shenzhen
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110 Reviews from our TripAdvisor Community

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Traveler rating
    45
    53
    7
    3
    2
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7
5
1
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (110)
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    (42)
  • Jun-Aug only
    (19)
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    (24)
  • Dec-Feb only
    (25)
All months
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 27, 2015

Was here for business 3 years ago and decided to come back for a getaway with my wife this weekend. That was a mistake, should have booked the Sheraton instead. The only English speaking staff is behind the main desk, the rooms smell, a maintenance guy entered our room un-announced waterfall shower not working, carpet and bedding dirty, noise at... More 

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Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 12, 2015

Before I visit the hotel, I've read the reviews here and not much expectation for the night. However due to more budget for the trip so I just go for this hotel instead of the nearby Sheraton Hotel. Once I check in at the hotel, the staff were so friendly and check-in time was fast and even I got an... More 

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Hong Kong, China
Level Contributor
55 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
4 of 5 stars Reviewed April 8, 2015

Stayed here for a night during the Easter holiday. The hotel is basically a luxury premises located at the seaside of the far eastern part of Shenzhen. The hotel consists of two buildings, Block A and Block B, both of them are single-aspect facing the sea with the same deluxe decorations. The room is clean and spacious. There are separated... More 

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Shanghai, China
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 2, 2014

We booked 2 nights Deluxe Sea view twin Room during the National Holiday but had to forego the 2nd nights charge when we decided to abandon the hotel after the 1st night stay. Why? 1) Smell. My wife is in paricularly sensitive to the environement polution especially on smell. The first impression when entering the lift was a detergent smell... More 

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Guangzhou
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 31, 2014

This hotel is close to the Sheraton Dameisha. The breakfast offers a really good choice of Western and Chinese. The swimming pool (Indoor and outdoor) is also very good. Nevertheless, management should insist on people using head caps and taking a shower prior to swimming. Nice view on mountains from the outdoor swimming pool. Staff at the reception probablt could... More 

Was this review helpful? Yes 1
Shenzhen, China
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed August 8, 2014

If you go expecting 3 stars, you'll be more than satisfied - except for the price. If you got expecting 4 stars, you'll feel at home - except for the food. If you go expecting 5 stars, you'll feel something's missing. Before we spent the night, we read more than a year's worth of reviews here and I was not... More 

Was this review helpful? Yes 1
Tampa
Level Contributor
96 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed July 6, 2014

Not really a beach view because it is across the street from the beach and pretty far away. You can see the water from the balconies though... The room was very nice and very clean. Very modern and well designed. I don't know how anyone could complain about the rooms. The hallways outside of the rooms were not air conditioned... More 

Was this review helpful? Yes 1
Hong Kong, China
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 15, 2014

Kingkey hotel has nice design and layout, rooms are well equipped and nicely decorated. Restaurants and other facilities as well. This would be a brilliant hotel IF following would be improved: a) Gym outdated equipment (no tv on treadmills, all obviously fitted out cheaply, more to be able to say they have the facilities than trying to do their best)... More 

Was this review helpful? Yes 3
Singapore, Singapore
Level Contributor
150 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
5 of 5 stars Reviewed February 16, 2014

When I entered my room, I was wow'ed by the size and the amenities. It has its quirks like the shower floods into the toilet stall, and the lights are hard to turn on/off because of the switch setup, but for the price (< $100 during off-season, weekday), it really can't be beat. They also had one staff that spoke... More 

Was this review helpful? Yes 2
Beijing, China
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 27, 2013

Hotel is a little bit more than 1 hour taxi ride from Shenzhen airport however it is located in a quite convenient location with outlets and restaurants close by. Also very close to beach. Room is large with great view. Free WiFi is fast and available everywhere in hotel. Breakfast is included having lots of selections.

Was this review helpful? Yes 1
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