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The Westin Shenzhen Nanshan

#13 of 2,163 Hotels in Shenzhen
Certificate of Excellence
No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
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1 room 1 guest
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The Westin Shenzhen Nanshan
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344 Reviews from our TripAdvisor Community

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Traveler rating
    173
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (344)
  • Mar-May only
    (96)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (64)
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There are newer reviews for The Westin Shenzhen Nanshan
See the most recent reviews
New York City, New York
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 12, 2012

Pros: - Location. Right across from Window of the World. I had a room facing the amusement park and you can see the park and nightly fireworks. It is also close to Splendid China as well. It was less than a 5 minute taxi ride there. The hotel is also connected to a large shopping center with various high end... More 

Was this review helpful? Yes
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear TrueToForm, thanks for spending your time to share your comments from your travel to us. We feel so proud that you have such wonderful stay in our hotel, as well as we shared your feedback to our colleagues from related department who exceeded your expectation during your stay, we will keep our service and looking forward to see you... More 

Dhahran, Saudi Arabia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 4, 2012

Excellent Hotel with excellent view and excellent hotel staff. Hotel Staff are very friendly and Helpful. I stayed there for 4 weeks...I like the area where it was situated above the Holiday Plaza (where there is a great Supermarket) and beside the Metro Station and in front of the Amazing Window of The World Park. Also, they have a great... More 

Was this review helpful? Yes 1
Management response:

Dear TalalBasaif, thank you for taking the time to share your experience with us, we are glad to hear that you have a wonderful stay with us, we have shard your good experience to our team, especially the colleagues in Grange Gill, we will keep our service and looking forward to see you soon. More 

Santa Clara, California
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed July 1, 2012

Best thing about this hotel was the bed which was extremely comfortable and it was very quiet in the room. Great for catching up with some sleep after a long flight across the Pacific and a busy day after work. Includes the usual luxury amenities such as bathrobe and slippers. Pros: * Centrally located (this hotel is also adjacent to... More 

Was this review helpful? Yes
Management response:

Dear TN32, Thanks for choosing The Westin Shenzhen Nanshan on your leisure trip, and spent your valuable time to share the great experience with us. We are glad that you had a wonderful stay in our hotel and our heavenly products also gave you a great impression, especially the signature product - Heavenly Bed. We had shared your comments with... More 

Hong Kong, China
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 23, 2012 via mobile

My hubby and I stayed in Westin Nanshan for Easter weekend, we took advantage of the Easter package which included one night room plus a choice between dinner or lunch buffet. The hotel is located opposite to the 2 theme parks and on top of a luxury shopping mall. Since it is out of the busiest shopping and business district,... More 

Was this review helpful? Yes 1
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Musesilvergirl, Thanks for choosing The Westin Shenzhen Nanshan to celebrate your Easter day, and spend your time to share your experience with us. We are glad to hear that you like our room, and recommend our hotel to your friends for their trip. We have already shared your comments to our Food & Beverage department, we will continue to... More 

London
Level Contributor
47 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 17, 2012

The first time I went, they gave me the Presidential Suite as a free upgrade! That was spectacular (bigger than my home) but I was only there one night so I didn't dare unpack or explore it too much! Subsequently I've been back a couple of times, and its a very nice hotel, with beautifully appointed modern rooms and huge... More 

Was this review helpful? Yes 1
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Hypnotist: Thank you for visiting at The Westin Shenzhen Nanshan and taking the time to share your stay experience. We already shared your review with our colleagues in Food & Beverage and Front Office departments together who were inspired that we exceeded your expectations. We will keep our service as usual and looking forward to see you again. More 

Seattle, Washington
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 16, 2012

I stayed at the Wesin Shenzhen on a leisure trip. Most of my stays at a Westin are for business and it was lovely to take advantage of all the things I usually miss - my room had a great view of a mini-Eifel tower, the heavenly bed can't be beat, happy hour and dessert cocktails on the top floor... More 

Was this review helpful? Yes
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Calsee: Thanks for choosing The Westin Shenzhen Nanshan on your leisure trip, and spent your time to share the great experience with us. We are glad that you like our room especially our Westin brand product – Heavenly Bed, we will keep our service as usual and looking forward to see you again. More 

Singapore
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 6, 2012

I was on a leisure trip and primarily wanted to go to Dong Men and Lowu via the subway. The hotel isn't near to these locations, 12-14 subway stops if I remembered correctly! Fortunately, there is no need to change subway lines and the subway entrance is connected to the hotel via a mall next to the hotel. I did... More 

Was this review helpful? Yes 3
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear savonarie, thank you for taking the time to share your experience with us,we are glad to heard that you have a wonderful stay with us, we will keep our our service and looking forward to see you soon. More 

San Francisco, California
Level Contributor
232 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 393 helpful votes
4 of 5 stars Reviewed April 30, 2012

Stayed at this property for the first time for 5 days for a conference. This hotel is only couple years old and is located near Happy Valley, Windows of the World, and next to the Holiday Plaza mall. In fact the hotel is connected to the mall on L2 but this access closes at 10pm at night. The room is... More 

Was this review helpful? Yes 1
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear toga1k,Thank you for choosing The Westin Shenzhen Nanshan, we much appreciate your valuable comments, we are glad to heard that you have a wonderful stay experience with us. We will keep us our service level and looking forward to meet you again in our hotel. More 

Wellington
Level Contributor
189 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed March 31, 2012

I stayed at the Westin Shenzhen Nanshan for a conference which is my first Westin stay. Wow - if this is the standard around the world, then I'm a big fan. First interaction with the concierge was excellent, check in speedy despite there being a group of us and it just kept getting better. The food here is wonderful -... More 

Was this review helpful? Yes 1
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear WellingtonKiwiJo , I take this chance on behalf of our management team to thank you for your comments to us. We are glad to heard that our Westin Service brings such a good remarkable memeories to you. We will keep up our service as usual and looking forward to see you soon here. More 

Austin
Level Contributor
119 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed March 10, 2012

This week I spent another couple of nights in the Westin Nanshan in Shenzhen. I have been staying here every 3-4 months for the last couple of years and have been impressed with the consistent quality of the hotel -- its staff, rooms, etc. The hotel has a good location and while staying in it you will have easy access... More 

Was this review helpful? Yes 1
westinshenzhen, Guest Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear NickInChina1,thank you for taking the time to share your experience with our friends here and the team and I are both humbled and delighted to read your review. We are glad that your stay with us was renewing and we were able to assist in making your travels to Shenzhen memorable. We do really hope to welcome you again... More 

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