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All 2,133 Shenzhen hotels

The Westin Shenzhen Nanshan

5.0 of 5 Hotel   |   No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China (Shenzhen High-tec Industrial Park)
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The Westin Shenzhen Nanshan
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Ranked #14 of 2,133 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Alek I
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277 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the second time i stayed in this hotel. Very good experience during check in and welcomed by an outstanding staff 'Ms He'. Though I've stayed in SPG hotel around China for countless of time, this is the first time that the staff bother to ask my chinese surname so that they can address me easily. The next day... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Alek I Greetings from The Westin Shenzhen Nanshan! Thank you very much for your recent stay and leaving us with such a warm hearted review on TripAdvisor. It is always a delight to learn when our associates have played such a role in delivering memorable guest experiences at The Westin Shenzhen Nanshan. Your amazing comments inspire us to continually... More

Hinsdale, Illinois
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I am a regular at this location. It's a medium sized hotel with great service and location. The hotel is attached to a very nice, upscale mall with good restaurants. Rooms are spacious and with all the amenities needed for business travelers. I didn't give a 5 since I don't care for the way the bathroom is layed out and... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear masiss, Warm greetings from The Westin Shenzhen Nanshan. Thank you very much for choosing The Westin Shenzhen Nanshan. We highly appreciate your valuable comments on Trip Advisor. We are very happy to know that you enjoyed our room and the business amenities, and also the Grange Grill. Regarding the air conditioning, I have delivered your comment to the relevant... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very good location - close to shopping and attractions. Rooms and facilities are clean and well decorated. Most of all, Ana (Front Office Manager) and the entire team at this Westin are very professional, courteous and pleasant. Excellent service.

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Rc6x Warm greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay, and leaving us with a positive review on Trip Advisor. We are extremely pleased to hear that you received warm and caring service from our associates.Our young and dedicated associates are renowned for their warmth and personalized service, we will continually work towards... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 4 weeks ago

Stay this hotel many times, location convenient and come with excellent view.Big shopping mail connected next to hotel. Nice Swimming pool and Gym. Stay executive floor you can enjoy the lounge at 2nd floor with free drinks even beer or wine ;P

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Wewewest Warm greetings from The Westin Shenzhen Nanshan. It was a pleasure to have you as our guest! We highly appreciate your constructive comments, your feedback will be used as we continually fine tune our products and services to provide our guests with a memorable Westin experience. Once again, thank you very much for taking time to share... More

Sunfish Lake, Minnesota
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a second stay at the Westin in Shenzhen in October. The reason for this short note is to be helpful to people looking for a hotel. This hotel is remarkable. The Deluxe suites have fantastic views on three sides of the building. The hotel is connected to a major shopping mall including a supermarket so it is possible... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Gregg V Warm greetings from The Westin Shenzhen Nanshan. First of all, thank you very much for your recent stay with us, and taking the time to provide us with your feedback. We appreciate of all the feedback that we are given. Feedback like yours assists us greatly in monitoring our services and facilities. It was most pleasing to... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

I found this hotel to exceed all expectations in all areas, the hotel itself was very tastefully decorated and rooms were immaculate and tastefully decorated - with an added bonus of a foot and leg massager in the room / a nice touch after a long day. The staff were professional and at the same time very cordial with a... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Jeff H Warm greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay, and leaving us with a positive review on Trip Advisor. It is a great pleasure to receive such a positive and detailed feedback which motivates us to continually strive to deliver the most memorable experiences to our guests. Please be assured... More

Orlando, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 15, 2014

The room was fabulous. The location convenient to shopping and walking. It is not super close to the business district but a great mall attached and a subway station right behind the hotel. The lobby is a bit dim but the overall vibe is very nice. The buffet was REALLY good!

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Dreamz2Go Warmest greetings from The Westin Shenzhen Nanshan! Thank you for your recent stay with us and providing us with your most valuable feedback which assists us greatly in monitoring our services and facilities. We highly appreciate for your compliment comments and it is truly inspired and motivated all of us. We will continue to provide our guests with... More

NEW YORK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 7, 2014

I usually have high expectations of The Westin Hotels and this one met them all. The hotel was decorated beautifully, the rooms clean, bed comfortable and staff helpful! As others said there is a tub placed almost in the middle of the room and to have privacy in the bathroom, you have to close paneled doors...I thought it was fun... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear KIDGRIECO Greetings from the Westin Shenzhen Nanshan! Thank you for your recent stay with us and providing us with your most valuable feedback which assists us greatly in monitoring our services and facilities. We are glad to hear that you mentioned that our hotel met your high expectation among of The Westin hotels. At Westin, we work hard to... More

Shanghai, China
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2014

Spent 3 nights at the hotel with magnificient view from the room at Window of the World. Good points to share: 1) My son was so delighted watching fireworks from the hotel room for the nights we spend there. 2) Good and quality breakfast. 3) Hotel is right above the MRT and it is so convenient to travel, though certain... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Kher Fool L, Greetings from the Westin Shenzhen Nanshan! Thank you very much for your recent stay with us and providing us with your valuable and detailed feedback on Trip Advisor. We highly appreciate your constructive comments, your feedback truly inspires us to continue to provide our guests with a most memorable Westin experience.We do strive to maximize guest... More

Leawood, Kansas
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 23, 2014

Stayed here for one night. The room was clean and serviceable. The room had an odd design with a tub in the middle of the room and open toilet. However, you could pull pocket doors around you for privacy. The room was fine for a night but not sure I would want to spend a week in it.

Was this review helpful? Yes
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear John R Warm greetings from The Westin Shenzhen Nanshan! It was a pleasure to have you as our guest! We highly appreciate your constructive comments, your feedback will be used as we continually fine tune our products and services to provide our guests with a memorable Westin experience. Once again, thank you very much for taking time to share... More

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Additional Information about The Westin Shenzhen Nanshan

Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Number of rooms: 350
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen

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