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All 1,809 Shenzhen hotels

The Westin Shenzhen Nanshan

5.0 of 5 Hotel   |   No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China (Shenzhen High-tec Industrial Park)
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Ranked #16 of 1,809 hotels in Shenzhen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
inotown Orlando, Florida
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230 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • English first
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English first
Orlando, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed today NEW

Stayed 2 nights on business. Excellent room quality and comfort. Modern decor. Ate at Five Sen5es restaurant my first night. Incredible local cuisine and wait service. Although they were not fluent in english I was able to communicate sufficiently. Had breakfast at seasonal tastes restaurant off the lobby. Very clean and great selection of western and local foods. Utilized top... More

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HONG KONG
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our family of four stayed two nights last week. It is a great experience overall. The location is convenient if you need to take the metro since the hotel is right next to it. You can get underground through the connecting shopping center. Windows of the World is right across the street and the rest of the OCT attractions are... More

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westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear elmostoney, warmest greeting from The Westin Shenzhen Nanshan. Thank you for staying with us and taking time to review us with positive comments. At The Westin Shenzhen Nanshan, we know that when you feel your best you can truly be your best and that means paying careful attention to the most important elements of your stay. At the same... More

Melbourne, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 15, 2014

I came for work and the facilities and staff were fantastic. The hotel is lovely, clean, spacious rooms, fabulous bathrooms and great restaurant. This backs onto the theme park and giant shopping mall so very well located. Great Hotel, very highly recommended.

Was this review helpful? Yes 2
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear KAT2410, warmest greeting from westin shenzhen nanshan.Thank you for staying with us and taking time to review us with positive comments. We look forward to welcome you back in the near future. More

Maribor, Slovenia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2014

We stayed at the Westin for a few nights. There were many choices for hotels, but the Westin was the right one! We had a warm and friendly check in and stayed in a beautiful room overlooking the windows of the world. The rooms were clean, refreshing, beautiful and modern. The best club lounge ever. During our stay, we dined... More

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westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Simona V, thanks for visiting The Westin Shenzhen Nanshan. we are so proud that you share such great experience with us, and also enjoy your journey at our hotels. We will keep our service and look forward to seeing you soon. More

Top Contributor
56 reviews 56 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 6, 2014

This is a really nice hotel. It is very convenient to access by train. The station is Window of the world, and take exit A will lead you to hotel entrance. There are also lots of taxi passing by during day time. It is close to Window of the world, Happy valley and CFV. The hotel is attached with a... More

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westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Jiajiabinks, Thank you for your loyalty, it was great have you staying with us. It is encouraging to be able to share your positive comments to our service team and regarding to the buffet breakfast issue which you mentioned, we have already been forwarded to related departments for future improvements.Thank you again for your detail recommendations and sharing your... More

Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 5, 2014

We took a weekend package which provide late check out on Sundays. The goal was to spent weekend in the parks nearby. Overall the stay was really enjoyable. Particularly - the staff attitude was great during all period of our stay. One of the best I saw within past few years. All are friendly and sincere looking forward to assist... More

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westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Konstantin_4, Thank you for sharing your recent experience at The Westin Shenzhen Nanshan. We value feedback from our guests and were so excited to read that you had such an enjoyable stay with us. we were extremely happy to read that you like our service. regarding the Wifi issues, we have shared to the related team for improvement, your... More

Top Contributor
129 reviews 129 reviews
73 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 5, 2014

Located in the Window of the World. There are several large malls, a good selection of restaurants and activities, and a metro station. The hotel is very nice, and the food as well. Staff is friendly and helpful. - All in all, a good choice.

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westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear WorldTraveller550, Thanks for your great review! We are delighted to read about your experience during your recent stay. Thank you for your positive comments of our facilities,services and food, we have shared them with our team. We look forward to welcoming you back in the near future.Thanks More

hong kong
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 30, 2013

Great location at the heart of tourist attractions; Windows on the World, Chinese Folk Village, and Happy Valley. Poor service quality and very poor food at F&B for a 5-star hotel, Concierge not service friendly, front desk has limited knowledge. Breakfast and dinner buffet more in line with a 3 to four star hotel but you are paying a 5... More

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westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Ken c, Thanks for visiting The Westin Shenzhen Nanshan and taking your time to share the valuable comments to us. regarding to the Concierge and restaurant experience which you mentioned, we have share with related departments for improving in future, once again, Thanks for your comments. More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 25, 2013

Usual westin comfort. Nice bed and deco. However, room size is small with little space to go around. Bathroom design is cool with sliding door to make the room and bathroom integrated. But with children, they can easily open your sliding door whilst you are showering. No privacy if kids staying in the same room. Language is an issue. when... More

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westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Qwertyqwerty88, Thank you so much for taking the time to share your stay at The Westin Shenzhen Nanshan. We appreciate your compliments on our facilities. regarding to the staff service issue which you mentioned, we have shared that with our related department for improving on everyday operation, we look forward to welcoming you back on your next visit to... More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed December 22, 2013

Definitely one of the best places i have stayed at. Before going there, i had some apprehensions regarding the wi-fi etc but all those fears were dispelled once i reached there and experienced the service. The place and people ooze warmth and the feel is very premium with staff speaking decent English. The breakfast spread was lavish and had something... More

Was this review helpful? Yes
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Anurag C , Thank you for sharing your stay experience at The Westin Shenzhen Nanshan. We appreciate your compliments on our facilities and service, all these will motivate us to provide best service to guests consistently. We look forward to welcoming you back soon More

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Additional Information about The Westin Shenzhen Nanshan

Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen
The Westin Shenzhen Nanshan Hotel
Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Shenzhen
#16 Luxury Hotel in Shenzhen
#122 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Official Description (provided by the hotel):
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 
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