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All 2,134 Shenzhen hotels

The Westin Shenzhen Nanshan

5.0 of 5 Hotel   |   No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China (Shenzhen High-tec Industrial Park)
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The Westin Shenzhen Nanshan
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Ranked #13 of 2,134 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Dreamz2Go Orlando, Florida
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267 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The room was fabulous. The location convenient to shopping and walking. It is not super close to the business district but a great mall attached and a subway station right behind the hotel. The lobby is a bit dim but the overall vibe is very nice. The buffet was REALLY good!

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Dreamz2Go Warmest greetings from The Westin Shenzhen Nanshan! Thank you for your recent stay with us and providing us with your most valuable feedback which assists us greatly in monitoring our services and facilities. We highly appreciate for your compliment comments and it is truly inspired and motivated all of us. We will continue to provide our guests with... More

NEW YORK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I usually have high expectations of The Westin Hotels and this one met them all. The hotel was decorated beautifully, the rooms clean, bed comfortable and staff helpful! As others said there is a tub placed almost in the middle of the room and to have privacy in the bathroom, you have to close paneled doors...I thought it was fun... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear KIDGRIECO Greetings from the Westin Shenzhen Nanshan! Thank you for your recent stay with us and providing us with your most valuable feedback which assists us greatly in monitoring our services and facilities. We are glad to hear that you mentioned that our hotel met your high expectation among of The Westin hotels. At Westin, we work hard to... More

Shanghai, China
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 3 nights at the hotel with magnificient view from the room at Window of the World. Good points to share: 1) My son was so delighted watching fireworks from the hotel room for the nights we spend there. 2) Good and quality breakfast. 3) Hotel is right above the MRT and it is so convenient to travel, though certain... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Kher Fool L, Greetings from the Westin Shenzhen Nanshan! Thank you very much for your recent stay with us and providing us with your valuable and detailed feedback on Trip Advisor. We highly appreciate your constructive comments, your feedback truly inspires us to continue to provide our guests with a most memorable Westin experience.We do strive to maximize guest... More

Leawood, Kansas
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for one night. The room was clean and serviceable. The room had an odd design with a tub in the middle of the room and open toilet. However, you could pull pocket doors around you for privacy. The room was fine for a night but not sure I would want to spend a week in it.

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear John R Warm greetings from The Westin Shenzhen Nanshan! It was a pleasure to have you as our guest! We highly appreciate your constructive comments, your feedback will be used as we continually fine tune our products and services to provide our guests with a memorable Westin experience. Once again, thank you very much for taking time to share... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

I booked this hotel for a runaway trip over weekend. Turns out this is one of the best hotel I ever stay. I arrived around 1230 and we could check in already. They also allow us to late check out on the next day. We check out at 2pm. Swimming pool is nice and big enough for swimming. Gym room... More

Was this review helpful? Yes 1
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Erictsewc Thank you very much for your recent review on Trip Advisor. We are extremely pleased to read that your recent stay with us at The Westin Shenzhen, Nanshan was one of the best hotels that you have experienced. I am also happy to hear that we could accommodate all of your requests including an early check in and... More

Shanghai, China
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 12, 2014

Arrived super late and only stayed one night but got a well deserved upgrade to the executive floor. The room was super nice with all you can ask including an almost in the middle of the room bath tub. Very stylish. Bed was truly heavenly. Breakfast in the club lounge was a bit limited. A larger selection with an egg... More

Was this review helpful? Yes 1
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear clemenzaist Warmest greetings from The Westin Shenzhen Nanshan! Thank you very much for your recent stay with us and providing us with your valuable feedback. We are happy to hear that you enjoyed the Westin Executive Club Lounge experience. I’ve shared your comments with our Culinary team as we continue to look into ways to take our food and... More

Guangzhou, Guangdong, China
1 review
5 of 5 stars Reviewed September 11, 2014

I like this hotel, and will return to here soon. I like everyone here, especially Front Office and Club Lounge. The room for this time is very comfortable, clean and quiet. Thanks a lot to Ana(OFM) and Jesscia Wang in Club Lounge.

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hello Zhiwei L Greetings from The Westin Shenzhen Nanshan! Thank you very much for your recent visit, we truly appreciate you taking the time to share your recent experience on Tripadvisor. We highly appreciate your kind comments which truly inspire and motivate all of us. I have passed on your comments to Ana and Jessica. We will continue to provide... More

Singapore
Top Contributor
85 reviews 85 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed September 4, 2014 via mobile

My 2nd time of staying there. It seems this hotel is getting tired. I would say the hardware qualified the 5-star standard however the software was miles behind of the standard. The housekeeping was not great and no turn down service if you do not ask.AndI could still saw the sweat the previous guest left on the treadmill. Not mentioning... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Chen D Warmest greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay with us and your constructive feedback. I would like to express my sincere apologies for not being able to meet your expectations on this occasion. We have addressed your comments with our entire Housekeeping and Westin Workout teams to rectify the issues... More

Scarsdale, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 4, 2014

Great location - indoor passageway to subway and shopping mall. Good sleep - many pillows in various sizes, giving good support. Excellent Club Lounge on 2nd floor - very warm service and good food. In house restaurants are quite expensive, and the one at the lounge is busy with outside guests.

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi S L Warmest greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent visit, we truly appreciate you taking the time to share your recent experience on Tripadvisor. We are happy to hear that you enjoyed the Westin Executive Club Lounge Experience and the variety of pillows that we offer our guests. Just wondering if you... More

1 review
5 of 5 stars Reviewed September 4, 2014

Their service is out of my expectation, there have a lot surprise for my wedding proposal, free room set up with the rose flower decoration, my girl friend love it. the morning buffet is prefect a lot of different kind of food. Excellent, close to the FuTain station and there a big shopping mall, very convenience. A big recommend for... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Ricky W Thank you very much for staying with us and leaving us with your warmhearted review on TripAdvisor. Firstly, congratulations about your successful proposal in our 25th floor Grange Grill Restaurant. The team and I at the Westin are very happy for you and your fiancée. I was glad to read that you enjoyed your stay in our... More

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Additional Information about The Westin Shenzhen Nanshan

Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Number of rooms: 350
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen

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