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All 1,961 Shenzhen hotels

The Westin Shenzhen Nanshan

5.0 of 5 Hotel   |   No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China (Shenzhen High-tec Industrial Park)
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90%
Ranked #13 of 1,961 hotels in Shenzhen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
nme14 Dortmund
  • Overview
  • Reviews (251)
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251 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dortmund
Contributor
20 reviews 20 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good business hotel, very nice rooms, great view. Staff is very friendly and helpful. Hotel has a great restaurant on the top floor. Rooms are a good size, modern and very clean. Stand-alone bathtub and open bathroom with sliding doors for privacy are beautiful. Conveniently connected to one of the bigger malls. Definitively would recommend the hotel.

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Dortmund Warmest greetings from The Westin Shenzhen Nanshan! Thank you for your resent stay with us here at The Westin Shenzhen and leaving us with your most valuable feedback. We are aim to go the extra step for your comfortable stay and we will continually strive to exceed our guests’ expectation at all times. On behalf of our associates,... More

Shanghai, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed there for an overnight stay , Ana and Carolin helped a lot during check in. The hotel service and location are great, access to the subway and mall. Away from the congested area. The WEC also nice. All associates under Jessica done well. However, the suite room is relative small compared to Sheraton Futian or Westin Guangzhou. The men... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hello Brian1188 I want to take a moment to thank you for selecting The Westin Shenzhen Nanshan, and for giving us the privilege of being of service during your recent visit to Shenzhen. We are glad to hear that you enjoyed your stay in our club room with various privileges for club guests and provide you with most warm and... More

Lisbon, Portugal
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Slick contemporary design and well appointed room. The rooftop swimming pool is great. Weekend brunch is superb, with very attentive service. The staff is extremely pleasant and helpful. A flawless stay.

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Fripouille67700 Warm greetings from The Westin Shenzhen Nanshan! Thank you for sharing your valuable feedback on TripAdvisor. My team and I are very pleased to see that you had time to enjoy our wonderful Westin facilities and services. All of our team members will continually strive to provide the most exceptional service to all of our valuable guests.... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I will be staying here for 7 nights starting Sunday night. It will be my first time staying in Westin instead of International(where I have stayed in numerous trips and need something new) . I am hoping the experience will be pleasant although there are mixed reviews. Rooms do look smaller compared to Intercontinental which kind of worry me. I... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Hyun K Warm greetings from The Westin Shenzhen Nanshan! I want to take a moment to thank you for selecting the Westin Shenzhen, Nanshan and for giving us this opportunity of being of service for your upcoming stay. We are committed to offering the highest standard of service to our guests at all times. I certainly look forward... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful stay at Westin with equally amazing service! Rooms , amenities , breakfast at the club lounge and wonderful club lounge staff made my stay in westin shenzhen really memorable!Jessica from the club lounge was really amazing,she was always friendly,helpful and professional. Westin shenzhen offers a perfect ambiance for the business as well as leisure travelers.

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there tripz l Warmest greetings from The Westin Shenzhen Nanshan! Thank you so much for your amazing review on TripAdvisor. We are so excited to hear such great comments. I am so glad to hear that you had a memorable stay with us. Furthermore, we are extremely pleased to learn that you were especially impressed with Jessica our Westin... More

Hong Kong, China
Contributor
15 reviews 15 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is very nice hotel in good location. It just next to the SZ Metro and connected with the shopping mall. The staff was very helpful and the check in/check out process was smooth. My room at 10/F floor with city review. The room is spacious, clean and with comfortable bed. Design is nice, especially is the bath room design.

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there kllkelvin, Thank you for choosing The Westin Shenzhen Nanshan and leaving us with your wonderful feedback. We are extremely happy to hear that you satisfied with friendly service from our associates. I am most happy to hear that you found our hotel to be very comfortable, and with great facilities. The Westin Shenzhen Nanshan will continually strive to... More

Macau, China
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Westin hotel for 2 nights. Very nice hotel and also in a very good location. Our room was spacious and had a very good view, facing the windows of the world. They also have a very nice outdoor swimming pool with a pool bar. The staff were all nice and helpful, especially Camilla He from front... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Mariana C Sunny greetings from The Westin Shenzhen Nanshan! Thank you for sharing with us your valuable feedback on TripAdvisor. We are extremely happy to learn that you received such warm service and you enjoyed the scenic views from our hotel. The Westin Shenzhen Nanshan Hotel will continually strive to provide the most outstanding experiences to all of... More

Menlo Park, California
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I am so confused by the reviews here. This is the worst Westin I've ever stayed at. First, the room was tiny. Worst, it has one of those "open" designs where the bathroom is part of the bedroom, separated only by a bathtub, flanked by movable track doors. The problem is if you don't want to stare at the toilet,... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Frank d, Firstly I would like to thank you for choosing to stay with us at The Westin Shenzhen Nanshan. We would like to sincerely apologize for the inconvenience and disappointment which you experienced during your recent stay, in regards to the size of the room and bathroom design. All of our guest’s satisfaction and comfort is very important... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

the design and decor is nice and comfy. room is spacious and according to the hotel, all rooms have build in bath tub. staff are pretty responsive and smart. in terms of location, it's connected to a luxury mall and subway so it's quite convenience. i would say the room for improvement is providing free wifi in hotel room. it's... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Kong F Thank you for staying with us during your visit to Shenzhen! I'm very glad to see you had a wonderful stay in The Westin Shenzhen Nanshan. We are most happy to hear that you found our hotel to be very comfortable, and with great facilities. Thank you also for your comments regarding providing free wifi, we... More

Kunming, China
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was visiting Shenzhen to attend a 2 day training course that would have provided me with free accommodation. When I saw the training location was just 3 stops away on the Metro I opted instead to stay at the Westin. I would suggest that any English speaking travellers have the hotel's name in Chinese before arrival since the local... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there AllanPage Sunny greetings from The Westin Shenzhen Nanshan! Thank you so much for your wonderful feedback and sharing the details on Tripadvisor. It is always a delight to learn when our associates have played such a role in delivering memorable customer experiences at The Westin Shenzhen Nanshan. We are extremely pleased to learn that you have enjoyed the... More

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Additional Information about The Westin Shenzhen Nanshan

Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in Shenzhen #10 Business Hotel in Shenzhen #13 Luxury Hotel in Shenzhen #101 Best Value Hotel in Shenzhen
Hotel Class
Official Description (provided by the hotel)
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 
Number of rooms
350

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