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The Westin Shenzhen Nanshan

#13 of 2,163 Hotels in Shenzhen
Certificate of Excellence
No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
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1 room 1 guest
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The Westin Shenzhen Nanshan
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344 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (344)
  • Mar-May only
    (96)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (64)
All months
Hong Kong, China
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly and helpful staff, esp the front desk Nice dim sum in Chinese restaurant, creative and delicious Convenient, just above the holiday plaza, and the metro Relax with outdoor swimming pool, with frangipani floating, and long enough Good for weekend getaway

Was this review helpful? Yes
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear hongmang, Greetings from the Westin Shenzhen Nanshan! Thank you for choosing The Westin Shenzhen Nanshan, and taking the time to share your experience with us in the Trip Advisor community. We are very happy to hear that you had enjoyed your stay noting the convenient location. We are more than glad to hear that you enjoyed our Dim Sum... More 

Taipei, Taiwan
1 review
3 of 5 stars Reviewed 2 weeks ago

I have been to many Westin hotels worldwide, I would say Westin Shenzhen Yitian is not reaching average his time, though it was. Good - Location is good - if you are looking for local funs such as amusement park. Bad - a few ppl cut into the check-in line and he front desk local staffs were not handling that... More 

Was this review helpful? Yes
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Reiser W, Warm greetings from The Westin Shenzhen Nanshan! Thank you very much for your recent visit with us, and we sincerely appreciate you taking the time to share your experience on Tripadvisor. I would like to thank you for your trust for Westin brand and our hotel. We highly appreciate your constructive feedback. On behalf of the team,... More 

Shanghai, China
1 review
5 of 5 stars Reviewed 3 weeks ago

Apart from the comfortable and clean room, the convenient location and great food, I like the great service staff the best. They always maintain an excellent service level. I'm a SPG platinum member and frequent traveller. This is my favourite Westin hotel in China.

Was this review helpful? Yes
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Ken S, Warmest greetings from The Westin Shenzhen Nanshan! Thank you very much for your recent stay with us and share with us your valuable comments on Trip Advisor. I am extremely delighted to hear that you had a pleasant stay at our hotel. Thank you very much for your praise about our associates, room, food and location. We... More 

Shanghai, Shanghai, China
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Got upgraded on my first stay, room was clean and spacious, but the cell connection was not stable, I had to walk around in the room to find a good spot to talk on the phone. Its location is good, as well as the breakfast.

Was this review helpful? Yes
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear ZhiyiQ, Greetings from the Westin Shenzhen Nanshan! Thank you for choosing to stay at The Westin Shenzhen Nanshan, and taking the time to share your experience with us in Trip Advisor community. We are happy to hear that you have enjoyed your stay noting our guest rooms and location. We are more than glad to hear that you enjoyed... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Most of all, localtion is best one in Shenzhen. Way to Hongkong, airport or business partner, it has best location. Breakfast is almost best one among the hotels I visited. Staffs are very kind and helpful. Price, is relatively higher at everytime, but if there is kind of promotion, it's better.

Was this review helpful? Yes
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear hoonk20, Greetings from the Westin Shenzhen Nanshan! Thank you for staying with us at The Westin Shenzhen Nanshan, and taking the time to share your experience on Trip Advisor. Your heartwarming review will continuously motivate us to work harder towards delivering personalized Westin journeys to all of our guests. I do appreciate your compliments regarding our location and staff.... More 

La Ciotat, France
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I always stay at Westin Nanshan, my customers proposed me several other places, But Westin Nanshan is the best for me, I feel like at home. And the sleep is so good. People are very kind and always available to respond to your request in a very short time Denis

Was this review helpful? Yes
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear froehd2015, Greetings from the Westin Shenzhen Nanshan! Thank you very much for staying with us at The Westin Shenzhen Nanshan. We highly appreciate that you took the time to share your experience on Trip Advisor. Your heartwarming review is a great motivation for us to work harder towards delivering a renewal Westin experience to all of our guests. Thank... More 

Sydney
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 29, 2015

Nice soft comfy beds are hard to come by in China, but this hotel has the lushest beds you will sleep in. Food is immaculate and their "super food" theme is great! Huge fresh buffet. Club lounge with great business facilities, not to mention the best WIFI in China! Quality and class! The hotel is also connected to a massive... More 

Was this review helpful? Yes
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Shanbilly, , Greetings from the Westin Shenzhen Nanshan! Thank you for choosing The Westin Shenzhen Nanshan, and taking the time to share your experience with us in Trip Advisor community. We are very happy to hear that you had enjoyed your stay noting the convenient location. We are more than glad to hear that you enjoyed our SuperFoodsRx, the... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 26, 2015

Good reliable Westin environment. The baths are cool if not a little impractical, and the beds are fantastic. Great to have a view over the Window of the World next door. Great help from concierge and check in. Only complaint is that the water in the room was nowhere near warm enough - especially when using the bath.

Was this review helpful? Yes
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Richard N, Greetings from the Westin Shenzhen Nanshan! Thank you very much for choosing The Westin Shenzhen Nanshan and taking the time to share your experience on Trip Advisor. Your heartwarming review is a great motivation for us to work harder towards excellence. We are more than glad to hear that our associates have been able to deliver a... More 

Bangor, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 19, 2015

I usually stay here for a couple of nights. I have stayed here a few times, always on business. The room is pretty ok-slightly cramped but clean and quiet. The breakfast is not too bad. The roof bar is pretty decent offering good views of Shenzhen. The staff spoke English and quite helpful. Room service is fine too. All in... More 

Was this review helpful? Yes
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear f1carzy, Greetings from the Westin Shenzhen Nanshan! Thank you for staying with us at The Westin Shenzhen Nanshan, and taking the time to share your experience with us on Trip Advisor. Your detailed review will continuously motivate us to work harder towards providing memorable Westin journeys to all of our guests. We are delighted to hear that you enjoyed... More 

Shanghai, China
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2015

good location, friendly staff, nice and clean room, westin shenzhen has always been my number one choice for Shenzhen trip. this time i used the poor and it was a great experience, pool is sizeable and clean, not crowed at all as this is more a business hotel. very impressive service by the staff of the lounge, i felt a... More 

Was this review helpful? Yes
westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Joanna G, Greetings from the Westin Shenzhen Nanshan! Thank you very much for staying with us at The Westin Shenzhen Nanshan. We highly appreciate that you took the time to share your experience on Trip Advisor. Your heartwarming review is a great motivation for us to work harder towards delivering a renewal Westin experience to all of our guests.... More 

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