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All 2,110 Shenzhen hotels

The Westin Shenzhen Nanshan

5.0 of 5 Hotel   |   No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China (Shenzhen High-tec Industrial Park)
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Ranked #13 of 2,110 hotels in Shenzhen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Eric T Boston, Massachusetts
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256 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Boston, Massachusetts
Top Contributor
81 reviews 81 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a good location in Nanshan, connected to the Window of the World metro stop via a mall. I liked the bed, the choice of many types of pillows, the extensive breakfast choices, and the very polite and efficient staff. The towels were also excellent. It's also nice that they provide an ironing board (not a given... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Eric T Warm greetings from The Westin Shenzhen Nanshan! Thank you for your recent stay and taking the time to provide us with your valuable feedback on Tripadvisor. We highly appreciate your constructiuve comments as this feedback truly inspires us to continue to provide our guests with a most memorable Westin experience. I am happy to hear that you... More

UK
Top Contributor
78 reviews 78 reviews
44 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Very smart hotel, not at all like most Chinese versions of Western hotels which tend to take a lot of short cuts, this is a genuinely nice hotel with good staff, good surroundings and outstanding bed which is very unusual in Shenzhen. Too floor restaurant very nice although exceptionally expensive even for the West let alone China, but excellent food... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear TimBrookbank Warmest greetings from The Westin Shenzhen Nanshan. I’m glad to read that you have enjoyed your stay with us and thank you very much for sharing your experience with other travelers too. It was a pleasure to have you as our guest! However I am concerned that you mentioned you were disappointed with your room. I apologize for... More

Toronto
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of the reasons Westin is my number one choice in the world is consistency. Every detail is calculated and appreciated. So when I walked into my room and the temperature was 25C, I felt like I was back outside where it was 33C all day. It took the room well over an hour to cool down. Not pleasant to... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear cdaword13 Warmest greetings from The Westin Shenzhen Nanshan! Thank you for your recent stay with us here at The Westin Shenzhen! We are glad to hear that you mentioned that “every detail is calculated and appreciated”. At Westin, we work hard to providing personal experiences to all of our guests. However I was disappointed to learn that our air... More

Dortmund
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good business hotel, very nice rooms, great view. Staff is very friendly and helpful. Hotel has a great restaurant on the top floor. Rooms are a good size, modern and very clean. Stand-alone bathtub and open bathroom with sliding doors for privacy are beautiful. Conveniently connected to one of the bigger malls. Definitively would recommend the hotel.

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Dortmund Warmest greetings from The Westin Shenzhen Nanshan! Thank you for your resent stay with us here at The Westin Shenzhen and leaving us with your most valuable feedback. We are aim to go the extra step for your comfortable stay and we will continually strive to exceed our guests’ expectation at all times. On behalf of our associates,... More

Shanghai, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

Stayed there for an overnight stay , Ana and Carolin helped a lot during check in. The hotel service and location are great, access to the subway and mall. Away from the congested area. The WEC also nice. All associates under Jessica done well. However, the suite room is relative small compared to Sheraton Futian or Westin Guangzhou. The men... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Hendra K Warmest greetings from The Westin Shenzhen Nanshan! Thank you so much for choosing The Westin Shenzhen Nanshan, and leaving us with your valuable feedback which is greatly appreciated. We are most happy to learn that you had a wonderful stay, and your positive comments have been shared with all of our team members, especially Ana, Carolin,... More

Lisbon, Portugal
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 11, 2014

Slick contemporary design and well appointed room. The rooftop swimming pool is great. Weekend brunch is superb, with very attentive service. The staff is extremely pleasant and helpful. A flawless stay.

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Fripouille67700 Warm greetings from The Westin Shenzhen Nanshan! Thank you for sharing your valuable feedback on TripAdvisor. My team and I are very pleased to see that you had time to enjoy our wonderful Westin facilities and services. All of our team members will continually strive to provide the most exceptional service to all of our valuable guests.... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

I will be staying here for 7 nights starting Sunday night. It will be my first time staying in Westin instead of International(where I have stayed in numerous trips and need something new) . I am hoping the experience will be pleasant although there are mixed reviews. Rooms do look smaller compared to Intercontinental which kind of worry me. I... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Hyun K Warm greetings from The Westin Shenzhen Nanshan! I want to take a moment to thank you for selecting the Westin Shenzhen, Nanshan and for giving us this opportunity of being of service for your upcoming stay. We are committed to offering the highest standard of service to our guests at all times. I certainly look forward... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed July 5, 2014

Wonderful stay at Westin with equally amazing service! Rooms , amenities , breakfast at the club lounge and wonderful club lounge staff made my stay in westin shenzhen really memorable!Jessica from the club lounge was really amazing,she was always friendly,helpful and professional. Westin shenzhen offers a perfect ambiance for the business as well as leisure travelers.

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there tripz l Warmest greetings from The Westin Shenzhen Nanshan! Thank you so much for your amazing review on TripAdvisor. We are so excited to hear such great comments. I am so glad to hear that you had a memorable stay with us. Furthermore, we are extremely pleased to learn that you were especially impressed with Jessica our Westin... More

Hong Kong, China
Contributor
15 reviews 15 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 4, 2014

It is very nice hotel in good location. It just next to the SZ Metro and connected with the shopping mall. The staff was very helpful and the check in/check out process was smooth. My room at 10/F floor with city review. The room is spacious, clean and with comfortable bed. Design is nice, especially is the bath room design.

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there kllkelvin, Thank you for choosing The Westin Shenzhen Nanshan and leaving us with your wonderful feedback. We are extremely happy to hear that you satisfied with friendly service from our associates. I am most happy to hear that you found our hotel to be very comfortable, and with great facilities. The Westin Shenzhen Nanshan will continually strive to... More

Macau, China
1 review
5 of 5 stars Reviewed July 1, 2014

We stayed at the Westin hotel for 2 nights. Very nice hotel and also in a very good location. Our room was spacious and had a very good view, facing the windows of the world. They also have a very nice outdoor swimming pool with a pool bar. The staff were all nice and helpful, especially Camilla He from front... More

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westinshenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Hi there Mariana C Sunny greetings from The Westin Shenzhen Nanshan! Thank you for sharing with us your valuable feedback on TripAdvisor. We are extremely happy to learn that you received such warm service and you enjoyed the scenic views from our hotel. The Westin Shenzhen Nanshan Hotel will continually strive to provide the most outstanding experiences to all of... More

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Additional Information about The Westin Shenzhen Nanshan

Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in Shenzhen #11 Business Hotel in Shenzhen #13 Luxury Hotel in Shenzhen #103 Best Value Hotel in Shenzhen
Hotel Class
Official Description (provided by the hotel)
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 
Number of rooms
350

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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