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All 2,136 Shenzhen hotels

Grand Hyatt Shenzhen

5.0 of 5 Hotel   |   No.1881 Bao'an South Road, Luohu District, Shenzhen 518001, China (Luohu Port)
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Grand Hyatt Shenzhen
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Ranked #5 of 2,136 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Scot G New York City, New York
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413 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Going to Shenzhen is always a pleasure for me as an English speaker, as I enjoy negotiating for trinkets at Luohu Commercial City, or hitting the local spa for a pedicure, foot and body massage. This time I didn't want the hassle of going there and being in a rush to come back to Hong Kong so I decided to... More 

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Vancouver, Canada
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Finally, a true luxury hotel in Shenzhen that is up to western standards. The room, public space and overall service were flawless, though there were some minor details that could be improved on. Had arranged for airport transportation to and from the hotel. While the drivers were all very pleasant, they drove well above the speed limit at 120+ km/hour,... More 

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Grand Hyatt S, Hotel Manager at Grand Hyatt Shenzhen, responded to this review

Dear DDatYVR, Thank you for your generous comment regarding Grand Hyatt Shenzhen as a “true luxury hotel” in your most thorough review. We have also taken your constructive transportation feedback into consideration and will liaise with the limo service and work with our doorman to make your next stay even better. Once again, thank you for your comments and we... More 

Singapore
Top Contributor
51 reviews 51 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Luxurious rooms, high ceilings. Grand bathroom. Comfortable and large bed. Great breakfast. Basically, I couldnt fault anything about this hotel except the weird concept of checking in at the top floor.

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Grand Hyatt S, Hotel Manager at Grand Hyatt Shenzhen, responded to this review

Dear musicbox_85: Thank you for taking the time to comment on your recent stay with us. We are excited that you had a great stay and worthy of “Best Hotel” you have thus far stayed at. We are delighted to hear your compliments regarding our facilities but are sorry you didn’t quite enjoy our Sky Lobby. It isn’t the most... More 

China
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 18, 2014 via mobile

With fabulous luxury and brand new hardware, recent China new hotel can not be said not same good as other western country hotels, However even Regis, ritz or park hyatt in China are not easy to be found to reach the standard of decent hotel, including decent room and facilities,most important decent staff by which the service is provided in... More 

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Grand Hyatt S, Hotel Manager at Grand Hyatt Shenzhen, responded to this review

Dear Mr. Liantao, Thank you for your kind comments. We are very pleased that you recognize the difference that Hyatt can bring from the facilities to our authentic service. We shall relay your kind comments to Cooper and Jamie. We look forward to welcoming you back to Grand Hyatt Shenzhen in the near future. Thank you and best regards, Per... More 

Melbourne, Australia
Top Contributor
88 reviews 88 reviews
29 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed December 16, 2014

My recent stay at the Grand Hyatt Shenzhen was amazing. The hotel is new, clean, and the service terrific. The rooms are innovative with a great use of space. The bathrooms in particular are spectacular in the middle of the room, with a great rain shower head. The breakfast options are vast, and some of the best you will experience... More 

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Grand Hyatt S, Hotel Manager at Grand Hyatt Shenzhen, responded to this review

Dear Tripper 16, Thank you for taking the time to comment on your recent stay with us. We are delighted that you appreciate the innovative use of space in our rooms. As you have mentioned, we also believe the placement of our bathrooms provides for a spectacular and spacious room. I am delighted that you enjoyed breakfast at the Show... More 

London, United Kingdom
Contributor
19 reviews 19 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 7, 2014

Pros: Nice hotel furnished to ultra luxury standards. Room is large, comfortable with rain shower bath. I liked the layout of the room and bathroom. Food service delivered to the room is good with many local and international choices. There are many good restaurants within the hotel complex. Great shopping options since the hotel is located inside the luxury shopping... More 

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Grand Hyatt S, Hotel Manager at Grand Hyatt Shenzhen, responded to this review

Dear LS183, Thank you for your kind comments regarding our spacious rooms and diverse dining options. We are delighted to receive such nice comments pertaining to our products and service. We would also like to thank you for your constructive feedback pertaining to a smell you experienced during your stay. Please rest assured that we will investigate this thoroughly. We... More 

Spa, Belgium
Senior Contributor
47 reviews 47 reviews
41 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 25, 2014

Like most of the hotels in this chain, there isn't much to criticise about the Grand Hyatt Shenzhen. It is a very good hotel and it is located very well indeed, depending on what your wishes are. The rooms are massive and clean, service is good and breakfast is full of choice (maybe even too much).

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Grand Hyatt S, Hotel Manager at Grand Hyatt Shenzhen, responded to this review

Dear WeeMan22, Thank you for taking the time to comment on your recent stay with us. We are delighted to learn that you enjoyed our authentic hospitality as well as our plentiful high quality food and beverage options. Your compliments and recommendations are very much appreciated, and we look forward to welcoming you back again soon. In the meantime, if... More 

New York City, New York
Contributor
16 reviews 16 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 6, 2014

The rooms are really spacious and the bathroom is fabulous. There is a glass room maybe 12' X 12' in the center of the bathroom that houses the shower and tub. It was so nice, I found excuses to take extra showers. The club floor was very nice with a great breakfast. The concierge in the club lounge was a... More 

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Grand Hyatt S, Hotel Manager at Grand Hyatt Shenzhen, responded to this review

Dear Noreen R Greetings from Grand Hyatt Shenzhen. Thank you for taking the time to comment on your recent stay at Grand Hyatt Shenzhen. We are pleased to know that you enjoyed the convenience of our location and the comfort of our guestrooms. It is great to know that you found the bathroom to be fabulous as it is definitely... More 

Washington Dc, District Of Columbia
2 reviews
5 of 5 stars Reviewed October 22, 2014

I must say this is like being home, I have stayed here many times, became friends with many It is like being home,amazing, the rooms are luxurious, the view is great, the accomadations and service are above 5 star, never seen anything like it. Business Center, Penthouse, it's all wonderful and the best experience. It's better than being across the... More 

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Grand Hyatt S, Hotel Manager at Grand Hyatt Shenzhen, responded to this review

Dear StephenMac Turk, Thank you for taking the time to share your positive stay experience at Grand Hyatt Shenzhen. It makes us immensely proud to read that you enjoy our facilities and service, and mostly that you feel right at home when you stay with us. We, your Grand Hyatt family, look forward to welcoming you back again the next... More 

St. Andrews, United Kingdom
Top Contributor
83 reviews 83 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 16, 2014

This hotel is c45mins from the wonderful new airport in this bustling south China metropolis. Reception on the 33rd floor and a good choice of bars and restaurants with panoramic views across the cityscape. The bedrooms are well finished, clean and very modern. The bath was a feature price in my room, in its own glass enclosed cubicle as you... More 

Was this review helpful? Yes
Grand Hyatt S, Hotel Manager at Grand Hyatt Shenzhen, responded to this review

Dear Eddie B Thank you for taking the time to comment on your recent stay with us. We are delighted to learn that your stay was pleasant and especially appreciate your recommendation to fellow travellers. We hope to welcome you back on your next visit to Shenzhen. Thank you and best regards, Per Kredner Hotel Manager More 

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Additional Information about Grand Hyatt Shenzhen

Address: No.1881 Bao'an South Road, Luohu District, Shenzhen 518001, China
Phone Number:
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Shenzhen 5*
Number of rooms: 471
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Also Known As:
Grand Hyatt Shenzhen Hotel Shenzhen
Hotel Style:
#2 Family Hotel in Shenzhen
#5 Business Hotel in Shenzhen
#5 Spa Hotel in Shenzhen
#5 Luxury Hotel in Shenzhen
#5 Romantic Hotel in Shenzhen
#104 Best Value Hotel in Shenzhen

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