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All 1,951 Shenzhen hotels

Somerset Garden City Shenzhen

4.0 of 5 Apartment Hotel   |   Block 20, Garden CIty Phase III,No.1068 Nanhai Avenue, Nanshan District, Shenzhen 518067, China (Shekou)
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Somerset Garden City Shenzhen
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89%
Ranked #21 of 1,951 hotels in Shenzhen
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Michelle B Florida
  • Reviews (84)
  • Photos (37)
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  • Room tips (17)
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84 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Florida
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rates vary on who you are and who you work for. You are expected to pay in advance without an invoice and then they ask for a deposit. There are no non-smoking rooms as someone has already smoked in every room. I actually shook cigarette ash out of the bedroom curtain. You only get one coupon for breakfast. The... More

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Oslo, Norway
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2014

I can recommend Somerset Garden City Appartments in Shekou, Shenzhen. I have stayed here severel times, both in 1,2 and 3 bedrooms appartment and never been disapointmend. Here is always cleen, big rooms, kitchen, washing machine and a big bathroom. Ok its not a 5 star but absolut value for the Money. Breakfast is also ok if you not expecting... More

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Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

Stayed here while on an expat assignment from the USA to China and thought the place was great. Very good accommodations and conveniently located to many western accommodations (if you want that) but also not a far bike ride to some fun Chinese things to do. You are way out of the main city center so be prepared for longer... More

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Shanghai, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 16, 2014

Quite nice choice with big rooms, kitchen, washing machine and a nice bathroom. Reception desk very supportive and with good English. Breakfast & coffee good, so you can easily stay a couple of days. Around 30-40 minutes from the airport. Gym & pool on roof top!

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SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Thank you for your valued suggestions of our properties and receiving such feedback from guests like yourself inspire us to continually improve our service delivery. We look forward to welcoming you again in the near future! More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 23, 2014

My mate and I checked in at 2.30pm and were told that our 3 bed room unit was not ready. We waited and the cleaners were finally done at 3pm. No apologies other than " your room not ready" . The rooms were ok in size and in our unit, there is 2 ensuites and one common bathroom. One very... More

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Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 17, 2014

Stayed here on a business trip to Shenzhen. Good large clean rooms, I don't think they have any room service, the menu is basically a collection of Menus from the nearby takeout joints. The staff are very helpful, although communicating is a bit of a hassle with their broken english. Nevertheless decent place to stay in.

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SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Receiving such feedback from guests like yourself inspire us to continually improve our service delivery. I have noticed that the communication problems with our guest service staff left you with a negative first impression. Please rest assured we will... More

Beijing, China
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 1, 2014

These are serviced apartments rather than a traditional hotel so this place may be a little shock at first to those not used to it. The communal areas are not what you would expect from a hotel and quite austere, but hey, you don't stay in a hotel to stand in the corridor. The room was an excellent size with... More

Was this review helpful? Yes 1
SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Thank you for your valued suggestions of our properties and receiving such feedback from guests like yourself inspire us to continually improve our service delivery. we regret that the musty smell room and cleanliness of rug had left you... More

Long Beach, California
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 27, 2014

In our 4 day stay in Shenzhen, Somerset Garden City made it comfortable and enjoyable. I would recommend staying here. Staff were friendly and accommodating with our needs to get around Shenzhen. The rooms were very tidy with a homely feel.

Was this review helpful? Yes
SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Thank you for your valued suggestions of our properties and receiving such feedback from guests like yourself inspire us to continually improve our service delivery. We look forward to welcoming you again in the near future! More

Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 27, 2014

To explore a different side of Shenzhen on my solo trip, I chose this spacious place that typically hosts business travellers and long stay guests. Nevertheless, quite liked the place for its standardized service, home-style 2 bedroom apartments and classic non-imposing interiors. Nice location, which aided walking around in a good locality on a cloudy day in Shenzhen, lazily observing... More

Was this review helpful? Yes
SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Thank you for your valued suggestions of our properties and receiving such feedback from guests like yourself inspire us to continually improve our service delivery. We look forward to welcoming you again in the near future! More

Sentosa Island, Singapore
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 29, 2013

We stayed at the Somerset Garden City from 21 to 28 December 2013 with my family and relatives, including 2 young children. We booked into the 2-room Premier, which includes a fully-equipped kitchen, living area, dining area, washer/dryer, and 2 toilets. In addition to standard premium hotel , The kitchen is fully equipped with toaster, kettle, knives, cups, pots and... More

Was this review helpful? Yes 1
SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Thank you for your valued suggestions of our properties and receiving such feedback from guests like yourself inspire us to continually improve our service delivery. We look forward to welcoming you again in the near future! More

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Additional Information about Somerset Garden City Shenzhen

Address: Block 20, Garden CIty Phase III,No.1068 Nanhai Avenue, Nanshan District, Shenzhen 518067, China
Phone Number:
Location: China > Guangdong > Shenzhen > Shekou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Garden City Shenzhen 4*
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Also Known As:
Somerset Garden City Shenzhen Hotel Shenzhen

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Shenzhen #21 Luxury Hotel in Shenzhen #23 Business Hotel in Shenzhen #83 Best Value Hotel in Shenzhen
Hotel Class
Official Description (provided by the hotel)
Poised at the high-end residential area of Shekou along the picturesque coastline of Shenzhen, Somerset Garden City beckons with its unique brand of city living. Conveniently located, it is a short walk to the nearby Garden City Shopping Centre and in close proximity to famous food & beverage entertainment Center Sea World. Just five minutes’ drive to the bustling Shekou business district and ferry port, the serviced residence is ideal for both business and leisure. Somerset Garden City offers 147 stylish studios to three-bedroom apartments overlooking spectacular sea or city views, and the nearby mountains. Enjoy the beautiful environment from the vantage point of your spacious balcony, or unwind in homespun comfort. Our warm and fully-furnished apartments feature separate living and dining areas, an ensuite bathroom, a fully-equipped kitchen and high speed wireless internet access. Indulge in your living environment with the outdoor swimming pool on the rooftop garden. Or start the day with an invigorating workout in our well-equipped gymnasium. To discover the city and its business landscape, join in our residents’ activities designed to help you settle quickly into the city. Experience Somerset’s signature Heartware service—always caring and striving to exceed your expectations. We value your individuality and tailor the residence to cater to your needs for a balanced and enriching lifestyle. ... more   less 
Number of rooms
147

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