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Somerset Garden City Shenzhen

4.0 of 5 Block 20, Garden CIty Phase III,No.1068 Nanhai Avenue, Nanshan District, Shenzhen 518067, China
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Certificate of Excellence 2014
Somerset Garden City Shenzhen
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Somerset Garden City Shenzhen
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85 reviews from our community

Traveler rating
    34
    41
    7
    2
    1
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12
3
2
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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    (23)
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Beijing, China
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Once a small fishing village, today a genuine Chinese metropolis Shenzhen The hotel rates are as Chinese bamboo, flexible. It is all how do you book, when, and how good are your negotiations skills The hotel itself is clean, equipped with the necessary items one need to sleep The area is somewhat residential, but good All and all value for... More 

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Ashdod, Israel
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 21, 2014

This is more an apartment rather than a hotel. On the positive side - the studio I stayed in was spacious, clean, comfortable and fully equipped with everything one might need for a 2 weeks stay. Including washing machine and kitchenware. The breakfast is rather decent. It is close to Shekou Ferry terminal (less than 10 min either by bus... More 

Was this review helpful? Yes 1
Florida
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 24, 2014

The rates vary on who you are and who you work for. You are expected to pay in advance without an invoice and then they ask for a deposit. There are no non-smoking rooms as someone has already smoked in every room. I actually shook cigarette ash out of the bedroom curtain. You only get one coupon for breakfast. The... More 

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SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Receiving such feedback from guests like yourself inspire us to continually improve our service delivery. I have noticed that the smoky room had left you with a negative first impression. Please rest assured we will ensure that your preference... More 

Oslo, Norway
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 30, 2014

I can recommend Somerset Garden City Appartments in Shekou, Shenzhen. I have stayed here severel times, both in 1,2 and 3 bedrooms appartment and never been disapointmend. Here is always cleen, big rooms, kitchen, washing machine and a big bathroom. Ok its not a 5 star but absolut value for the Money. Breakfast is also ok if you not expecting... More 

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SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Thank you for your valued suggestions of our properties and receiving such feedback from guests like yourself inspire us to continually improve our service delivery. We look forward to welcoming you again in the near future! More 

Philadelphia, Pennsylvania
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

Stayed here while on an expat assignment from the USA to China and thought the place was great. Very good accommodations and conveniently located to many western accommodations (if you want that) but also not a far bike ride to some fun Chinese things to do. You are way out of the main city center so be prepared for longer... More 

Was this review helpful? Yes 1
SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Thank you for your valued suggestions of our properties and receiving such feedback from guests like yourself inspire us to continually improve our service delivery. We look forward to welcoming you again in the near future! More 

Shanghai, China
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 16, 2014

Quite nice choice with big rooms, kitchen, washing machine and a nice bathroom. Reception desk very supportive and with good English. Breakfast & coffee good, so you can easily stay a couple of days. Around 30-40 minutes from the airport. Gym & pool on roof top!

Was this review helpful? Yes
SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Thank you for your valued suggestions of our properties and receiving such feedback from guests like yourself inspire us to continually improve our service delivery. We look forward to welcoming you again in the near future! More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 23, 2014

My mate and I checked in at 2.30pm and were told that our 3 bed room unit was not ready. We waited and the cleaners were finally done at 3pm. No apologies other than " your room not ready" . The rooms were ok in size and in our unit, there is 2 ensuites and one common bathroom. One very... More 

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Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 17, 2014

Stayed here on a business trip to Shenzhen. Good large clean rooms, I don't think they have any room service, the menu is basically a collection of Menus from the nearby takeout joints. The staff are very helpful, although communicating is a bit of a hassle with their broken english. Nevertheless decent place to stay in.

Was this review helpful? Yes
SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Receiving such feedback from guests like yourself inspire us to continually improve our service delivery. I have noticed that the communication problems with our guest service staff left you with a negative first impression. Please rest assured we will... More 

Beijing, China
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 1, 2014

These are serviced apartments rather than a traditional hotel so this place may be a little shock at first to those not used to it. The communal areas are not what you would expect from a hotel and quite austere, but hey, you don't stay in a hotel to stand in the corridor. The room was an excellent size with... More 

Was this review helpful? Yes 1
SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Thank you for your valued suggestions of our properties and receiving such feedback from guests like yourself inspire us to continually improve our service delivery. we regret that the musty smell room and cleanliness of rug had left you... More 

Long Beach, California
Top Contributor
50 reviews 50 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 27, 2014

In our 4 day stay in Shenzhen, Somerset Garden City made it comfortable and enjoyable. I would recommend staying here. Staff were friendly and accommodating with our needs to get around Shenzhen. The rooms were very tidy with a homely feel.

Was this review helpful? Yes
SomersetGardenCitySZ, Manager at Somerset Garden City Shenzhen, responded to this review

Dear guest, We are delighted to learn that we have met your expectations in service and quality standards during your stay. Thank you for your valued suggestions of our properties and receiving such feedback from guests like yourself inspire us to continually improve our service delivery. We look forward to welcoming you again in the near future! More 

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Additional Information about Somerset Garden City Shenzhen

Address: Block 20, Garden CIty Phase III,No.1068 Nanhai Avenue, Nanshan District, Shenzhen 518067, China
Location: China > Guangdong > Shenzhen > Shekou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Garden City Shenzhen 4*
Number of rooms: 147
Reservation Options:
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Also Known As:
Somerset Garden City Shenzhen Hotel Shenzhen
Hotel Style:
#26 Luxury Hotel in Shenzhen
#31 Business Hotel in Shenzhen
#108 Best Value Hotel in Shenzhen

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