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The Ritz-Carlton, Shenzhen

#1 of 2,144 Hotels in Shenzhen
Certificate of Excellence
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No.116 Fuhua Third Road, Futian District, Shenzhen 518048, China
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The Ritz-Carlton, Shenzhen
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The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
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460 reviews from our community

Traveler rating
    299
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey
Top Contributor
68 reviews 68 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have been at this hotel many times and always enjoyed it. The Chinese restaurant is really good and breakfast buffet on the 2nd floor offers a rich selection of Chinese and international food. The service anywhere in the hotel is as in any Ritz outstanding. The gym is really big and well maintained. The spa with steamroom abd sauna... More 

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Glendale, California
Top Contributor
254 reviews 254 reviews
115 hotel reviews
258 helpful votes 258 helpful votes
5 of 5 stars Reviewed yesterday NEW

Being number one of over 2,000 hotels is a feat, and having just stayed a week I totally understand the top rating. Everything about this hotel is perfect. The rooms, facilities and especially the staff. I've been to China over 50 times and always stay in 5 star hotels, but now I have a new favorite. I think every hotel... More 

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New York City, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Luxury hotel brand with all types of facilities you needs. We are seeking an alternative luxury hotel for business travel in Shenzhen. The price is much reasonable than the super high price in Hong Kong. This hotel located at convenience location to convention center. Hotel room is nice design with great bathroom and bedroom arrangement. The gym and swimming pool... More 

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Hong Kong Region, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Arrived past midnight after work on Friday, room was ready. Check-in took longer than desirable and check-in staff only spoke to/made eye contact with my male partner but not to me at all. Bathtub was wide but not long enough for anyone past 1.6 metres. Water from rain shower would not heat up but hot water was available for the... More 

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Manila, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I went to Shenzhen to meet up with my sister and her husband for a few days of relaxation . It was our fourth stay at the ritz Carlton and it just kept getting better! The rooms are the usual Ritz Carlton sized rooms- spacious and warm . What stands out about this hotel is their excellent... More 

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Dallas, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here 3 times over the last year. The staff of the hotel is the nicest and most helpful of any hotel that I have ever stayed at. If you don't speak much Chinese, this is the place to stay. I would give the food 4 stars and the room 4.5 stars but the staff is 10 stars!... More 

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Las Vegas, Nevada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After pulling up, we were quickly escorted to our beautiful room with a view on the 15th floor, by Club Manager Corrine. Even though the room was located next door to the elevators, the room was very quiet. The view overlooking the Convention and Exhibition Center, as well as the Yijing Center City and Citizen Square of the roof gardens... More 

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Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

In all the lounge needs to have an update and i get the feeling they will soon. Needed for sure as the lounge is pretty full and seems to get too small for the great business they are doing but this is not the reason I write. My sincere compliments to the manager and the team of the club floor.... More 

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Taipei, Taiwan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My room has spectacular views which I won't forget, and the views in executive lounge is ever better, downward facing the 2 shopping malls near by and the Four Seasons hotel. The service of the hotel is excellent, from the staff in the 4F Chinese restaurant to the executive lounge, they were all willing to help. The unlimited food/beverage supply... More 

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Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed April 19, 2015

It was my first time to China and the Ritz-Carlton felt like a home away from home. It truly exceeded my every expectation. The people were gracious and hospitable - to the point I felt that I had made great friends by the end of my two week stay. The food was delicious and service impeccable at the Flavorz Restaurant... More 

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