We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Shenzhen

#1 of 2,143 Hotels in Shenzhen
Certificate of Excellence
Hotel website
Hotel packages
No.116 Fuhua Third Road, Futian District, Shenzhen 518048, China
Special Offer
$50 Credit + Breakfast
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Ritz-Carlton, Shenzhen
Professional photos View all
Browse nearby
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
Write a Review

451 reviews from our community

Traveler rating
    292
    135
    20
    3
    1
See reviews for
13
24
13
162
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (451)
  • Mar-May only
    (137)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (123)
  • Dec-Feb only
    (95)
All months
Taipei, Taiwan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My room has spectacular views which I won't forget, and the views in executive lounge is ever better, downward facing the 2 shopping malls near by and the Four Seasons hotel. The service of the hotel is excellent, from the staff in the 4F Chinese restaurant to the executive lounge, they were all willing to help. The unlimited food/beverage supply... More 

Was this review helpful? Yes
Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed 1 week ago

It was my first time to China and the Ritz-Carlton felt like a home away from home. It truly exceeded my every expectation. The people were gracious and hospitable - to the point I felt that I had made great friends by the end of my two week stay. The food was delicious and service impeccable at the Flavorz Restaurant... More 

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I used to live in Shenzhen and used to go to the Ritz Carlton every day because I was a member of their health club. I went back a couple of weeks ago for a short visit with my wife and daughter. From the very get go the staff were attentive and helpful. Just as I remembered. Top notch service... More 

Was this review helpful? Yes
Oceanside, Oregon
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms and interior of the hotel are beautifully decorated with modern amenities. The thing that stood out for me most on this stay was the incredible service and staff. The views aren't great from the rooms but there isn't much in the area to see anyway. The hotel bars were well stocked and enjoyable. The health club was excellent.

Was this review helpful? Yes
Bentonville, Arkansas
Top Contributor
62 reviews 62 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Of course expect nothing less from the Ritz Carlton but I must say this was the most pleasant hotel stay I have ever experienced. The staff call me by name whenever I left or came back to hotel. Suite accommodations we outstanding. This is definitely the place to stay when in Shenzhen. Greatly located as well. Next to Convention and... More 

Was this review helpful? Yes
Top Contributor
131 reviews 131 reviews
39 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A nice hotel at a upmarket area. Near to exhibition center and train station. They have a cafe at lobby and cigar bar. Beautiful bathroom with the bath tub overlooking the view of the city. Electronic curtains, spacious room and tastefully furnish. 5star rating

Was this review helpful? Yes
Spijkenisse, The Netherlands
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Also during the Dutch trade-mission we stayed in this excellent hotel. The flexibility of the hotel staff is outstanding. Service level is very high, it's recommended to have your stay in this hotel while visiting Shenzhen!

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked few single nights while on business , a new hotel with all latest design and technology features . The rooms ( I saw 3 types) where all beautiful in a fusion "East meet west style" , great executive lounge ( not welcoming Marriott top tears only ritz - which is strange ) grand lobby beautiful swimming pool on... More 

Was this review helpful? Yes 1
Sheffield
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is opposite the Exhibition & Conference Centre and has a Metro station (lines 2 & 4) on the doorstep. Nice rooms, good breakfast, super friendly staff who speak very good English and a very helpful concierge. Metro to Shenzen North railway station is simple, cheap (4 RMB) and takes about 15 mins. Line 2 is also good for... More 

Was this review helpful? Yes
Flower Mound, Texas
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great luxury property and the staff truly go the extra mile to make your stay the most enjoyable experience ever. The hotel is really new and fresh and the staff promote a professional feeling but also seem like good friends as you interact with them. I felt the entire team provided me with the best treatment as... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

158 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (119)
Viewed
Hotel & grounds (10)
Viewed
Dining (5)
Viewed
View from room (4)
Viewed
Room/suite (17)
Viewed
Bathroom (7)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (31)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question