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The Ritz-Carlton, Shenzhen

#1 of 2,162 Hotels in Shenzhen
Certificate of Excellence
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No.116 Fuhua Third Road, Futian District, Shenzhen 518048, China
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1 room 1 guest
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The Ritz-Carlton, Shenzhen
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495 Reviews from our TripAdvisor Community

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    329
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
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Tokyo Prefecture, Japan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After the wide expansion of The Ritz Carlton group, the golden era of it seems to be gone yet the No.1 property in Shenzhen in tripadvisor is purely doing excellent job. We chose The Ritz Carlton for our special occasion with my partner. Christine from Guest Relations was communicating me for the set up of the bouquet of flowers, and... More 

Was this review helpful? Yes
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Our stay at the club floor of Ritz Carlton SZ was extraordinary. For 2 consecutive years, we spent a weekend in August at a deluxe club floor room with our daughter, now 4.5 years old. The staff members remembered her and welcomed her back with a warm message on a small chalkboard and a special treat in our room. During... More 

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Ballwin, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I want to recognize the Club Staff for providing such a great experience: Amy, Annie, Laura, Libra Jack, Jasmine, Maria, Michal and Sun. Michal is the Club Manager and Sun the Assistant Manager. These are the ladies and gentlemen of the Club that make for such a great experience. Club access at the Ritz Carlton in Shenzhen makes a vacation... More 

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Royston, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this hotel was fantastic, except for the price of a glass of wine. I stayed here for one night as part of a multi-night trip to Beijing, Shanghai and Shenzhen and this was my favorite hotel of the trip. The room was well presented, the bathroom was great and the bed was excellent. I did see a Facebook... More 

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Barcelona, Spain
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I haven't been experiencing such a good in a long time like at the Ritz Carlton. Every detail and the staff make the money spent worth it. Breakfast is wonderfull and full of options. Rooms are spacious and well dessigned. Bathtub wonderful!

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Atlanta, Georgia
Level Contributor
66 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently completed a stay for business and had a simply outstanding experience. Upon arrival it was a busy time and the queue for check-in was a bit long. It was resolved very quickly by Ms. May He. Ms. He went on to provide outstanding service for my entire stay, kudos to her! The room was excellent - large, perfectly appointed,... More 

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Atlanta, Georgia
Level Contributor
141 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In a area of the world full of hotels with upscale physical plants and furnishings it is the staff that make this property exceptional and unique in its class. From our check in to check out we were remembered, pampered and spoiled. My children had such a good time at this hotel last year, they begged to come again this... More 

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Sunnyvale, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed for 8 nights during June 2015 and 8 nights in August 2015 for business trips in Shenzhen. The hotel location is beautiful, near Coco Park shopping mall with lots of restaurants. The subway stop is right outside the back door. They upgraded me to a deluxe room. The room was huge, superb bathroom and shower. They made sure... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

During a 3 night stay the staff really went out of their way to be welcoming and helpful beyond expectation. The hotel is really well located in an area we felt more than comfortable walking around, even at night. The room was very large, very well maintained, very comfortable beds and furniture plus great views. The METRO is directly under... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am satisfied with the services in this hotel. Staff and leaders are very friendly and supportive. The food is also good with variety. I like the room where I stay for 10 days. It's clean, well furnished, good internet connection, daily free fruits. I like the audio system in the room where I could sync my iPhone for listening... More 

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