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All 2,136 Shenzhen hotels

The Ritz-Carlton, Shenzhen

5.0 of 5 Hotel   |   No.116 Fuhua Third Road, Futian District, Shenzhen 518048, China (Civic Center)
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The Ritz-Carlton, Shenzhen
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Ranked #2 of 2,136 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
photodadmp Asheboro, North Carolina, United States
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432 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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Asheboro, North Carolina, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent Hotel and staff! If you stay for even a short time you will find they come to know you personally and also by name. I recommend you get to know them also. If you have a request don't hesitate to ask because if they don't have it, you will be amazed how fast it will happen!!

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a great hotel to stay in while in Shenzhen. I only gave it 4 stars, because compared to the Ritz in Hong Kong, it is a slight notch down. It is still a very clean hotel with large rooms and great staff and amenities. I travel to Shenzhen a few times a year for business, and usually stay... More 

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Wuhan Hubei China
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I stayed at the Ritz and as ALWAYS the service was superb. Michal and her staff on the EXECUTIVE FLOOR made us feel at home. They had to move us to a different room due to repair noise but made it simple and easy. The room was an executive suite and very well maintained. The food was... More 

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Shanghai, China
14 reviews 14 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel many times for both business and weekend getaways. The subway station is right below the hotel so it's very convenient whether you are coming from the airport or going to cross the border to Hong Kong which is only 2 subway stops away. The convention center is just across the street. Malls with plenty of... More 

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Shenzhen, China
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The location is great, in Futian CBD and just on the opposite of the convention center and close to the metro station as well; The deluxe room is spacious and furnished in a modern style, very comfortable; Buffet is good, so is the Chinese restaurant (but this one is a bit overpriced); the lobby is kinda small but exquisite. Overall,... More 

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Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel and is close to the local sites. Most of all the breakfast is excellent and keeps you going for the rest of the day. I definitely recommend this hotel. The hotel appears to be managed by Americans who are extremely helpful and seem to keep the staff in order.

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Miami, Florida
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean Room? VERY tasty Good service? fast, but they are also a bit sales driven Good atmosphere? beautiful Worth the price? For special occasions, yes. Otherwise over priced. Would I go back? Sure I was sent to Shenzhen on business, and they put me up at the Ritz Carlton for 2 weeks. My stay was amazing! I stayed on the... More 

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1 review
5 of 5 stars Reviewed December 17, 2014

My wife and I have been staying in Ritz-Carlton Shenzhen since April this year and it was the best decision that we have choose this hotel. Management are the friendliest we have meet thus far, Club Lounge Staff gives you their excellent service and support to make your business and relaxation weekend pass at ease.

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Hong Kong Region, China
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 10, 2014

I stayed at the hotel on Nov 20th. I am in the executive suites. The room is reasonably big with living room and bed room separated by a TV cupboard. The bath room is huge with shower and tub. Overall is clean but the color of the furniture make it looks old. The receptions and the club floor staff are... More 

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Jane Z, Manager at The Ritz-Carlton, Shenzhen, responded to this review

Dear Veny97, Season's greetings from The Ritz-Carlton, Shenzhen! Thank you for taking the time to write a lovely review about the hotel. I was thrilled to learn that you enjoyed your stay with us and your comments on our room facilities and service in all areas that you have experienced. Also I'm glad hear that you enjoyed your dining experience... More 

Hong Kong
2 reviews
5 of 5 stars Reviewed December 8, 2014

From the point of check-in, the entire experience was perfect. The staff at the front desk spoke excellent English, and was extremely pleasant and professional. We agreed to pay extra to be upgraded to the Ritz Club and we were promptly served with hot Chinese tea as the front desk staff processed our check in. We were then escorted to... More 

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Jane Z, Manager at The Ritz-Carlton, Shenzhen, responded to this review

Dear Jean N, Season’s greetings from The Ritz-Carlton, Shenzhen, your home in the City of Gardens! Thank you for sharing your wonderful review of our property with the Trip Advisory community. I am thrilled you enjoyed the services and room. It is really our Ritz-Carlton pleasure to have you stay with us and thank you for your compliments on our... More 

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Additional Information about The Ritz-Carlton, Shenzhen

Address: No.116 Fuhua Third Road, Futian District, Shenzhen 518048, China
Phone Number:
Location: China > Guangdong > Shenzhen > Civic Center
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Shenzhen 5*
Number of rooms: 280
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Also Known As:
The Ritz-Carlton, Shenzhen Hotel Shenzhen
Hotel Style:
#1 Business Hotel in Shenzhen
#2 Luxury Hotel in Shenzhen
#2 Romantic Hotel in Shenzhen
#2 Spa Hotel in Shenzhen
#6 Family Hotel in Shenzhen
#111 Best Value Hotel in Shenzhen

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