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The Ritz-Carlton, Shenzhen

#1 of 2,144 Hotels in Shenzhen
Certificate of Excellence
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No.116 Fuhua Third Road, Futian District, Shenzhen 518048, China
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The Ritz-Carlton, Shenzhen
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The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
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463 reviews from our community

Traveler rating
    302
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Just finished up a 7 night stay at one of the best hotels I have experienced in Asia. Everything is done extremely well and the staff is warm, friendly, and engaging. The food was also what you would expect from a 5 star property. If you went away from any meal service hungry it would be unusual as they have... More 

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I probably had the best hotel stay of my life at the Ritz-Carlton in Shenzhen. And that says a lot considering that I have spent hundreds of nights in hotels over the last few years. From being greeted in the lobby, to the sincere care from the staff about my stay, to the restaurants, to the overall atmosphere, I found... More 

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Paris, France
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I happened to be once more in Shenzhen and decided to re-visit Ritz-Carlton Hotel. I believe this is what we all should do to revisit those places that we liked in our first visit and see the changes,...To my surprise, this hotel and its caring staff is standing the taste of time. My favourite manager and his associates are now... More 

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New Jersey
Top Contributor
69 reviews 69 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have been at this hotel many times and always enjoyed it. The Chinese restaurant is really good and breakfast buffet on the 2nd floor offers a rich selection of Chinese and international food. The service anywhere in the hotel is as in any Ritz outstanding. The gym is really big and well maintained. The spa with steamroom abd sauna... More 

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Glendale, California
Top Contributor
254 reviews 254 reviews
115 hotel reviews
263 helpful votes 263 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Being number one of over 2,000 hotels is a feat, and having just stayed a week I totally understand the top rating. Everything about this hotel is perfect. The rooms, facilities and especially the staff. I've been to China over 50 times and always stay in 5 star hotels, but now I have a new favorite. I think every hotel... More 

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New York City, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Luxury hotel brand with all types of facilities you needs. We are seeking an alternative luxury hotel for business travel in Shenzhen. The price is much reasonable than the super high price in Hong Kong. This hotel located at convenience location to convention center. Hotel room is nice design with great bathroom and bedroom arrangement. The gym and swimming pool... More 

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Hong Kong Region, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Arrived past midnight after work on Friday, room was ready. Check-in took longer than desirable and check-in staff only spoke to/made eye contact with my male partner but not to me at all. Bathtub was wide but not long enough for anyone past 1.6 metres. Water from rain shower would not heat up but hot water was available for the... More 

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Manila, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I went to Shenzhen to meet up with my sister and her husband for a few days of relaxation . It was our fourth stay at the ritz Carlton and it just kept getting better! The rooms are the usual Ritz Carlton sized rooms- spacious and warm . What stands out about this hotel is their excellent... More 

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Dallas, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here 3 times over the last year. The staff of the hotel is the nicest and most helpful of any hotel that I have ever stayed at. If you don't speak much Chinese, this is the place to stay. I would give the food 4 stars and the room 4.5 stars but the staff is 10 stars!... More 

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Las Vegas, Nevada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

After pulling up, we were quickly escorted to our beautiful room with a view on the 15th floor, by Club Manager Corrine. Even though the room was located next door to the elevators, the room was very quiet. The view overlooking the Convention and Exhibition Center, as well as the Yijing Center City and Citizen Square of the roof gardens... More 

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