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All 2,132 Shenzhen hotels

Baolilai International Hotel

5.0 of 5 Hotel   |   Fuyong Avenue, Fuyong Town, Bao'an District, Shenzhen 518103, China
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Baolilai International Hotel
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Ranked #24 of 2,132 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 13, 2014
Sandeepmohangupta Bangalore, India
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308 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Bangalore, India
Contributor
18 reviews 18 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 13, 2014

The Hotel is pretty good. Comfortable. Rooms are clean and so are the toilets. Extremely good standard for hygiene maintained. Spa and Gym is also good. Lighting in the room is nice. AC control is good. Overall hotel is good. Problem can be for vegetarians. Not too many options for International food. Mostly Chinese. Indian food is not available. Even... More

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bllhotel, Public Relations Manager at Baolilai International Hotel, responded to this review

Dear guest ,thank you for your detailed description of your experience staying in our hotel. We are very glad to understand points that we need to improve, and will reflect to our management team soon. Many thanks again and we look forward to your return in the future. More

Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 30, 2014

I have stayed in the Baolilai on many occasions because this is the only real option for me in terms of its location to the places I need to visit. Although the hotel is very clean and decorated nicely I find the place to be soulless. The staff are polite but very rarely friendly or willing to engage in a... More

Was this review helpful? Yes 3
bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Michael ,thank you for letting us know problems that appeared during your stay. Kindly allow us to apologize for the unpleasant experience. We've reflected it to our operations team and notified our management as well. You can be assured actions will be taken immediately to ensure you a perfect stay during your next visit. Look forward to your soon... More

Upper Carniola Region, Slovenia
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 28, 2014

I stayed in Baolilai hotel for one night. Room was clean and acceptable, hotel stuff friendly. I did not have a good sleep because german neighbors have been loud during the football match Brazil : Germany, specially after they scored 7 goals :) I was disappointed with the selection of food for breakfast, due to low variety of continental dishes.... More

Was this review helpful? Yes
bllhotel, Public Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,Kindly allow us to apologize for the uncomfortable experience, meanwhile we will investigate into details and improve our service according to hotel standard. In terms of food, actually Shenzhen Baolilai International Hotel is home to four restaurants and bars with flavors from around the world.It would be our pleasure to introduce more about our restaurants or the other... More

Noida, India
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 26, 2014

Well normally from name you expect this to be completely international hotel but it is not. Rooms excellent, environment excellent, A very well managed hotel but food and breakfast is not international. You dont get much variety and western food. Its mostly a good chinese food with many options. But if you are looking for international food, very few options.... More

Was this review helpful? Yes
bllhotel, Public Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,thank you for your comment. It's a pity that we were not able to fully meet your expectation, however it's always our endeavour to ensure great experience to all our guests. We will certainly further look into every detail to further enhance our service and food quality. Wish you all best and look forward to your return in... More

Stockholm, Sweden
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 10, 2014

This is a nice hotel, however the impression that I got from it was pretty dull. It's a good looking hotel, the rooms are nice and clean, probably one of the better hotels in the area. Breakfast buffet had a very limited range of "western/continental" food, its mostly asian, which is understandable of course, but too bad if you don't... More

Was this review helpful? Yes
bllhotel, Public Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,Kindly allow us to apologize for the unpleasant experience. and thank you for letting us know problems that appeared during your stay. We've reflected it to our operations team and notified our management as well. You can be assured actions will be taken immediately to ensure you a perfect stay during your next visit. Look forward to your... More

Canada
Top Contributor
107 reviews 107 reviews
60 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed June 29, 2014

Twenty minutes away from Shenzhen airport. Nice property with decent size and comfortable rooms. Good A/C and bathroom amenities, Why I gave it an average rating was the service and food. No one smiles in this hotel, from the front desk to the restaurant staff. Attitude is like they are doing you a favor by serving you. Not friendly at... More

Was this review helpful? Yes
bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest , kindly allow us to apologize for the uncomfortable experience, meanwhile we will investigate into details and improve our service according to hotel standard. In terms of food, actually Shenzhen Baolilai International Hotel is home to four restaurants and bars with flavors from around the world.And there are varieties of mattress .It would be our pleasure to introduce... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2014

I am flying to Hongkong today and made a reservation to stay at this hotel for about 10 days. Reservation process went without an issue. I hope the check in process will be smooth also. My room listed on the reservation is not on their website. I hope I reserved the right suite. This will be my first tine staying... More

Was this review helpful? Yes
bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,thank you for your comment. It's a pity that we were not able to fully meet your expectation, however it's always our endeavour to ensure great experience to all our guests. We will certainly further look into every detail to further enhance our service. Wish you all best and look forward to your return in a near future. More

Rome, Italy
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 28, 2014

Stayed here for a business trip from Hong Kong. Our room at the hotel was really comfortable. Everything worked. Check in and out was really fast. Free shuttle to airport is bad but taxi ride is OK. Would definitely use again although personnel does not speak a word of English!!!

Was this review helpful? Yes 1
bllhotel, Public Relations Manager at Baolilai International Hotel, responded to this review

Thank you for your detailed description of your experience staying in our hotel. We are very glad to understand points that we need to improve, and will reflect to our management team soon. Many thanks again and we look forward to your return in the future. More

Hong Kong, China
Top Contributor
81 reviews 81 reviews
56 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed April 20, 2014

Stayed here in transit from Hong Kong airport and shenzhen airport Tip for readers as I have lived in Hong Kong for years, sometimes the airfares into all parts of China are much cheaper from Shenzhen than from HK and can make the extra couple transit well worthwhile. Our room at the hotel was really large. Everything worked, bed comfortable.... More

Was this review helpful? Yes 1
bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest,thank you for your detailed description of your experience staying in Baolilai International hotel. We are very glad to understand the shuttle bus time that we need to improve, and will reflect to our management team soon. Many thanks again and we look forward to your return in the future. More

Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 18, 2014

Beautiful hotel nice room and staff but be aware everything has a cost everything! We went to the lobby bar they gave us nuts and a box of tissues 30 bucks later without even asking a gift is not a gift here. All other facilities are not free either so don't expect that. 5 star hotel 0 star value.

Was this review helpful? Yes
bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear "Hmmmap",Kindly allow us to apologize for the uncomfortable experience, meanwhile we will investigate into details and improve our service according to hotel standard.It would be our pleasure to introduce more about our free facilities or the other to you if your schedule is allowed upon your next visit. More

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Additional Information about Baolilai International Hotel

Address: Fuyong Avenue, Fuyong Town, Bao'an District, Shenzhen 518103, China
Location: China > Guangdong > Shenzhen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Baolilai International Hotel 5*
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Also Known As:
Baolilai International Hotel(Fuyong) Hotel Shenzhen

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