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Baolilai International Hotel

#26 of 2,143 Hotels in Shenzhen
Certificate of Excellence
Fuyong Avenue, Fuyong Town, Bao'an District, Shenzhen 518103, China
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Baolilai International Hotel
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Ranked #26 of 2,143 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
TKinSuzhou
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327 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • German first
  • Italian first
  • Japanese first
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Contributor
14 reviews 14 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

easily one of the better Chinese hotel and good English speaking staff. If the checking in speed is slightly faster it will really be The Best. Rooms are great and very comfortable and food in the Chinese restaurant is the best.

Was this review helpful? Yes 1
bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,thank you for your comment and we are glad you enjoyed your stay with us. Look forward to your soon return. More 

Birmingham, United Kingdom
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 2, 2015

Traveled here on business to stay for 10 days but moved out after 3 Fantastic looking hotel and rooms. Great swimming pool and gym with excellent sports facilities, multiple restaurant including great Japanese restaurant Downside is the location in the middle of an industrial area so nothing outside the hotel, not close to the city centre. Even the lobby lounge... More 

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bllhotel, Public Relations Manager at Baolilai International Hotel, responded to this review

Thank you for letting us know problems that appeared during your stay. Kindly allow us to apologize for the unpleasant experience. As I know most of the hotel in China has the minimum purchase question ,I think your suggestion is significant , we've reflected it to our operations team and notified our management as well. I think they will discuss... More 

Shanghai, China
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 6, 2015

Very slow check-in even at 1am when you are the only customer. Last time, i was supposed to stay only one night and as i arrived after midnight he told me that i already checked out !! Revolving restaurant at the top is nice but go there at night as the area is quite poor and during the day the... More 

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bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,thank you for letting us know problems that appeared during your stay. Kindly allow us to apologize for the unpleasant experience. Regarding the check in /check out ,I think you're right ,our staff need more training.Please trust we will make efforts to be better.I'm so glad to hear that you enjoyed the buffet on the top floor,even though... More 

Hong Kong, China
Top Contributor
240 reviews 240 reviews
67 hotel reviews
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed December 20, 2014

We really enjoyed our stay. It is close to Shenzhen airport with free shuttle bus to ensure you get your flight. The staff are lovely, kind and attentive from the bell boy who met us from our taxi to a smooth and very fast check in to housekeeping who delivered goodnight chocolates and a bowl of fruit. We really want... More 

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bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,thank you for your comment and recommendation.we are glad you enjoyed your stay with us. Look forward to your soon return. More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 18, 2014

One of the best experiences in a China Hotel I have had. Efficient and easy checking in and out. The room was spacious and clean, facilities more than adequate. The shuttle to the airport convenient and on time! I would definitely recommend this hotel.

Was this review helpful? Yes 1
bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Thank you for your comment and we are glad you enjoyed your stay with us. Look forward to your soon return. More 

Bangkok, Thailand
Top Contributor
198 reviews 198 reviews
191 hotel reviews
258 helpful votes 258 helpful votes
5 of 5 stars Reviewed November 14, 2014

The hotel is located 20 minutes from the airport, but 40 kilometres from downtown Shenzhen and more suitable for business travellers than tourists. The House has 500 rooms, four restaurants and a night club. The location near to the central bus station is not the most pleasant one. The lobby offers no sitting area, except in the bar area which... More 

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bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Riesst ,thank you for your detailed description of your experience staying in our hotel. We are very glad to understand points that we need to improve, and will reflect to our management team soon. Many thanks again and we look forward to your return in the future. More 

London, United Kingdom
Contributor
20 reviews 20 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 6, 2014

Stayed one night on business. A good hotel bŷ Shenzhen standards with a quick, smooth check in procedure. The room in Block A (in reality a wing of the hotel) on 13th floor was excellent: clean and spacious with all the facilities that one would expect. Quiet and smoke free with a very well presented bathroom and good shower. King... More 

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bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,thank you for your comment and we are glad you enjoyed your stay with us. Look forward to your soon return. More 

Melbourne, Australia
Top Contributor
57 reviews 57 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 5, 2014

This was my 3rd stay here. The rooms are spacious and very well fitted out. Every possible traveller's needs are already catered for in the room. Shaving kit, tooth brushes, sewing kit etc. There is free internet (wired and wifi) but is a bit slow but adequate for viber. The staff are all very friendly and really try hard. The... More 

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bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest, thank you for choosing to stay with us and we are glad you enjoyed your stay with us. we will investigate into details and improve our service according to hotel standard. In terms of internet speed,we are improving the flow allocation.And we are not enough non-smoking room ,so maybe sometimes you will stay in the smoking one ,but... More 

Shanghai, China
Top Contributor
73 reviews 73 reviews
49 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed November 3, 2014

I was staying in this hotel - gym was terrible - partially broken treadmills and very dirty carpets - breakfast room crowded and very tight - guests roaming around for finding a seat - quite some colleagues recommended the hotel but I really could not figure out why

Was this review helpful? Yes 1
bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear "FamTrescher" ,kindly allow us to apologize for the uncomfortable experience, meanwhile we will investigate into details and improve our service according to hotel standard. It would be our pleasure to introduce more feature to you if your schedule is allowed upon your next visit. More 

Swords, Ireland
1 review
5 of 5 stars Reviewed October 24, 2014

I stayed for 10 nights on a business trip for the last week and a half and I have to say that I was very impressed with the hotel and the staff. I found the staff very friendly and always willing to try to help and even though some may not have had good English, they did ask a colleague... More 

Was this review helpful? Yes
bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,thank you for your comment and we are glad you enjoyed your stay with us. Look forward to your soon return. More 

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