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All 2,135 Shenzhen hotels

Baolilai International Hotel

5.0 of 5 Hotel   |   Fuyong Avenue, Fuyong Town, Bao'an District, Shenzhen 518103, China
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Baolilai International Hotel
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Ranked #22 of 2,135 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Tony H Swords, Ireland
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314 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Swords, Ireland
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed for 10 nights on a business trip for the last week and a half and I have to say that I was very impressed with the hotel and the staff. I found the staff very friendly and always willing to try to help and even though some may not have had good English, they did ask a colleague... More

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Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Baolilai International Hotel for 5 nights during a recent business trip to Shenzhen and I would definitely stay there again. The rooms are comfortable, well appointed and there is high-speed wifi (fast enough to easily use Skype video calls). The rooms were clean and well serviced. The laundry service was cheap and efficient. There is a... More

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bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear LihpRetals ,thank you for your comment and we are glad you enjoyed your stay with us. We will certainly further look into every detail to enhance our personalized customer service.Look forward to your soon return. More

1 review
3 of 5 stars Reviewed 1 week ago

I stay at the hotel a few days ago. Near the airport, and many industries. It is an elegant hotel with good service, the pool and spa facilities are very good. What would improve the customer care. The staff is serious and of course very low level of English. But have a lovely Spanish assistant manager, Elena, who made ​​sure... More

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bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear “Frederic v” , It's a pity that we were not able to fully meet your expectation, We are training our staffs skills and English language , thank you for your comment. Wish you all best and look forward to your return in a near future. More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

elegant and comfortable hotel. located near the airport and many factories. The spa facilities, gym and pool are unique. Lovely Spanish assistan manager, Elena Carrasco, was worried the entire time that everything was correct and is the only one who speaks fluent English. I recommend the hotel to improve the level of English of other workers and wifi.

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bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,thank you for staying with us. We will certainly further look into every detail to further enhance our service and language skills of staffs.Look forward to your return in the future. More

Wylie, Texas
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Okay it's not the highest of speeds, but it seems to be linked to Hong Kong servers, thus things that are normally blocked in China, isn't on this hotel's internet. The hotel is rooms are nice, able to accomplish a lot of work. Breakfast is good. not far from the Shenzhen airport and ferry terminal it's easy to get to... More

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bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,Thank you for your comment and we are glad you enjoyed your stay with us. Look forward to your soon return. More

Rochester
Contributor
19 reviews 19 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arriving from USA fully jet-lagged after 18hours of travel, the Baolilai provides a relaxing, reliable hotel. Always clean, quiet, comfortable. Not much English spoken here, but enough to get along. The breakfast buffet is a little on the expensive side, but if you ask you can order off the menu just what you want.

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bllhotel, Public Relations Manager at Baolilai International Hotel, responded to this review

Dear "Bob S " ,thank you for your detailed description of your experience staying in our hotel. We are very glad to understand points that we need to improve, and will reflect to our management team soon. Many thanks again and we look forward to your return in the future. More

Bangalore, India
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 13, 2014

The Hotel is pretty good. Comfortable. Rooms are clean and so are the toilets. Extremely good standard for hygiene maintained. Spa and Gym is also good. Lighting in the room is nice. AC control is good. Overall hotel is good. Problem can be for vegetarians. Not too many options for International food. Mostly Chinese. Indian food is not available. Even... More

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bllhotel, Public Relations Manager at Baolilai International Hotel, responded to this review

Dear guest ,thank you for your detailed description of your experience staying in our hotel. We are very glad to understand points that we need to improve, and will reflect to our management team soon. Many thanks again and we look forward to your return in the future. More

Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 30, 2014

I have stayed in the Baolilai on many occasions because this is the only real option for me in terms of its location to the places I need to visit. Although the hotel is very clean and decorated nicely I find the place to be soulless. The staff are polite but very rarely friendly or willing to engage in a... More

Was this review helpful? Yes 4
bllhotel, Guest Relations Manager at Baolilai International Hotel, responded to this review

Dear Michael ,thank you for letting us know problems that appeared during your stay. Kindly allow us to apologize for the unpleasant experience. We've reflected it to our operations team and notified our management as well. You can be assured actions will be taken immediately to ensure you a perfect stay during your next visit. Look forward to your soon... More

Upper Carniola Region, Slovenia
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 28, 2014

I stayed in Baolilai hotel for one night. Room was clean and acceptable, hotel stuff friendly. I did not have a good sleep because german neighbors have been loud during the football match Brazil : Germany, specially after they scored 7 goals :) I was disappointed with the selection of food for breakfast, due to low variety of continental dishes.... More

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bllhotel, Public Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,Kindly allow us to apologize for the uncomfortable experience, meanwhile we will investigate into details and improve our service according to hotel standard. In terms of food, actually Shenzhen Baolilai International Hotel is home to four restaurants and bars with flavors from around the world.It would be our pleasure to introduce more about our restaurants or the other... More

Noida, India
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 26, 2014

Well normally from name you expect this to be completely international hotel but it is not. Rooms excellent, environment excellent, A very well managed hotel but food and breakfast is not international. You dont get much variety and western food. Its mostly a good chinese food with many options. But if you are looking for international food, very few options.... More

Was this review helpful? Yes
bllhotel, Public Relations Manager at Baolilai International Hotel, responded to this review

Dear Guest ,thank you for your comment. It's a pity that we were not able to fully meet your expectation, however it's always our endeavour to ensure great experience to all our guests. We will certainly further look into every detail to further enhance our service and food quality. Wish you all best and look forward to your return in... More

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Additional Information about Baolilai International Hotel

Address: Fuyong Avenue, Fuyong Town, Bao'an District, Shenzhen 518103, China
Location: China > Guangdong > Shenzhen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Baolilai International Hotel 5*
Number of rooms: 502
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Also Known As:
Baolilai International Hotel(Fuyong) Hotel Shenzhen

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