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JW Marriott Hotel Shenzhen

#11 of 2,158 Hotels in Shenzhen
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No.6005 Shennan Boulevard, Futian District, Shenzhen 518040, China
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JW Marriott Hotel Shenzhen
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533 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
  • All months
    (533)
  • Mar-May only
    (138)
  • Jun-Aug only
    (151)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (116)
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Grayslake, Illinois
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Located in Futian and just one stop away on subway from Coco Park, this hotel is located in a great location in Shenzhen. While there are not a lot of attractions right outside the hotel, it is equi-distance from many things on all sides. From golfing next door, to Windows of the World down the street. It is also pretty... More 

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Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

As far as I remember, this was my first and only stay in Marriot Shenzen. Very Good Experiance. Large rooms with all the Necessary Amenities. Good interiors and i really liked their lobby for its nice design. Good Location with many other Hotels in the surroundings and very well connected.

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Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 1 week ago

I'm currently staying at the JW here in Shenzhen. The wifi signal is non existent. You cannot FaceTime, whatapp audio, or even watch a video on your computer or cell phone. I'm very disappointed as this is a business hotel and should be held to a higher standard.

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Beijing, China
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Large rooms with all you need in it, convenient lounge, good service, professional staff... No surprise with this JW Marriott, whether good or bad, as it perfectly fulfil all requirements for a hotel of this category. One good point about the lobby for its nice design and friendly bars and shops.

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New York City, New York
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I find alternative hotel for more economic but still with high standard and luxury brand hotel for my one night business trip while at high season in Shenzhen area. I have membership of JW Marriott, so I choose this one in stead of The Ritz-Carlton. It is great for business trip with less interrupt by family travelers and tourists. The... More 

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Danville, California
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my second stay at the hotel. For a JW - I expected more, nonetheless it is my place to stay in Shenzhen. Location - not a lot going on around here so that makes things a bit challenging. Check In - Staff had a real hard time communicating in English. I understand I am in China but this... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel during my 2 days business trip to Shenzhen. The location is not very convenience for food or shopping, however, if I want a good rest then this is the place. The room is big well appointed and bright. Its even allow me to project my computer screen to the large TV to work. Superb! and... More 

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JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Thank you very much for taking the time to review JW Marriott Hotel Shenzhen. I deeply apologize for your poor experience during your stay with us. I will communicate the issues with releated department, try our best to sort out the problem about sanitation, moreover, to enhance the work efficiency in all kitchen. I appreciate you bringing this to our... More 

San Francisco, California
Level Contributor
73 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Probably the best Marriot experience I've had: pleasantly surprised by the quality of this hotel. Check in was warm and efficient. The room is very well appointed, in both size and amenities. The bathroom is particularly large and the oversized shower & bath inviting. The bedding is comfortable and fresh. Free wifi throughout the hotel makes life easy. The breakfast... More 

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Kuala Lumpur, Malaysia
Level Contributor
74 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Its a nice hotel located in the Business District of Shenzhen. Overall friendly and helpful staff. Just that I was expecting more since its JW Marriot. Rooms are old and in need of a revamp. Breakfast Spread is not great.. compare to other JW Lounge also have limited food compared to other JW Even the Liquor is of Low quality,... More 

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JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear WKKL, Thank you very much for taking the time to review JW Marriott Hotel Shenzhen. I deeply apologize for your poor experience during your stay with us. I will communicate the issues with releated department, try our best to sort out the problem about WIFI, moreover, to enhance the food quality in all outlets. I appreciate you bringing this... More 

Melbourne, Australia
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 20, 2015

Was here last night on a business trip. Comfortable stay, large room, efficient check in and very helpful staff. The Chinese restaurant had special Shichuan food event and it was authentic food. Would be back.

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