We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JW Marriott Hotel Shenzhen

#10 of 2,160 Hotels in Shenzhen
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
No.6005 Shennan Boulevard, Futian District, Shenzhen 518040, China
Special Offer
FREE Wi-Fi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
JW Marriott Hotel Shenzhen
Professional photos View all
Browse nearby
JW Marriott Hotel Shenzhen
Add Photo Write a Review

536 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    298
    201
    24
    11
    2
See reviews for
24
19
27
212
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
  • All months
    (536)
  • Mar-May only
    (138)
  • Jun-Aug only
    (154)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (116)
All months
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Like all the JW properties in China the staff is efficient and service driven. The rooms are not large, however the bathrooms are huge. Smaller concierge lounge than other properties in China. The food is great. Rooms are quiet and the hotel is close to the airport which is architecturally gorgeous.

Was this review helpful? Yes
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I have visited the JW Marriott in shenzhen 20 vusits and different ones around the world many more times. I have truly enjoyed myself and been treated very well included the one in Shenzhen. But this trip seemed a lot different starting with the lack of the Great JW marriott smell upon arrival. No greeting or offer of the usual... More 

Was this review helpful? Yes
Shenzhen, China
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

It is a good experience for me that I stayed at my city's hotel. According to the rush bussiness, even could not find the time back home. Therefore, I have stayed at this hotel. All facilities in here are good and service professional. Good experience for me.

Was this review helpful? Yes
Grayslake, Illinois
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located in Futian and just one stop away on subway from Coco Park, this hotel is located in a great location in Shenzhen. While there are not a lot of attractions right outside the hotel, it is equi-distance from many things on all sides. From golfing next door, to Windows of the World down the street. It is also pretty... More 

Was this review helpful? Yes
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 27, 2015

As far as I remember, this was my first and only stay in Marriot Shenzen. Very Good Experiance. Large rooms with all the Necessary Amenities. Good interiors and i really liked their lobby for its nice design. Good Location with many other Hotels in the surroundings and very well connected.

Was this review helpful? Yes
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed June 25, 2015

I'm currently staying at the JW here in Shenzhen. The wifi signal is non existent. You cannot FaceTime, whatapp audio, or even watch a video on your computer or cell phone. I'm very disappointed as this is a business hotel and should be held to a higher standard.

Was this review helpful? Yes
Beijing, China
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 24, 2015

Large rooms with all you need in it, convenient lounge, good service, professional staff... No surprise with this JW Marriott, whether good or bad, as it perfectly fulfil all requirements for a hotel of this category. One good point about the lobby for its nice design and friendly bars and shops.

Was this review helpful? Yes
New York City, New York
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 23, 2015

I find alternative hotel for more economic but still with high standard and luxury brand hotel for my one night business trip while at high season in Shenzhen area. I have membership of JW Marriott, so I choose this one in stead of The Ritz-Carlton. It is great for business trip with less interrupt by family travelers and tourists. The... More 

Was this review helpful? Yes
Danville, California
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 21, 2015

This is my second stay at the hotel. For a JW - I expected more, nonetheless it is my place to stay in Shenzhen. Location - not a lot going on around here so that makes things a bit challenging. Check In - Staff had a real hard time communicating in English. I understand I am in China but this... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 16, 2015

I stayed in this hotel during my 2 days business trip to Shenzhen. The location is not very convenience for food or shopping, however, if I want a good rest then this is the place. The room is big well appointed and bright. Its even allow me to project my computer screen to the large TV to work. Superb! and... More 

Was this review helpful? Yes 1
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Thank you very much for taking the time to review JW Marriott Hotel Shenzhen. I deeply apologize for your poor experience during your stay with us. I will communicate the issues with releated department, try our best to sort out the problem about sanitation, moreover, to enhance the work efficiency in all kitchen. I appreciate you bringing this to our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

204 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (145)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (10)
Viewed
View from room (4)
Viewed
Bathroom (10)
Viewed
Business center/function rooms (1)
Viewed
Other (100)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Hotel & grounds (15)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (13)
Viewed
Pool/beach area (3)
Viewed
Dining (16)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Shenzhen hotels
Huanggang Port
Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen
#5 of 2,160 in Shenzhen
4.5 of 5 stars 623 reviews
Civic Center
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
#1 of 2,160 in Shenzhen
4.5 of 5 stars 483 reviews
Zhuzilin
The Langham, Shenzhen
The Langham, Shenzhen
#2 of 2,160 in Shenzhen
4.5 of 5 stars 140 reviews
Show Prices
Show Prices
Show Prices
Luohu Port
Crowne Plaza Hotel & Suites Landmark Shenzhen
Luohu Port
Grand Hyatt Shenzhen
Grand Hyatt Shenzhen
#3 of 2,160 in Shenzhen
4.5 of 5 stars 457 reviews
Luohu Port
Shangri-la Hotel Shenzhen
Shangri-la Hotel Shenzhen
#31 of 2,160 in Shenzhen
4.0 of 5 stars 1,851 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay