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All 1,808 Shenzhen hotels

The Pavilion Hotel

4.5 of 5 Hotel   |   No.4002 Huaqiang North Road, Futian District, Shenzhen 518028, China (Huaqiang North)
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Ranked #44 of 1,808 hotels in Shenzhen
A recent review
4 of 5 stars Reviewed February 24, 2014
Ahegazi Cairo, Egypt
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cairo, Egypt
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 24, 2014

On a business trip I stayed a couple of nights at this hotel, the overall experience is very god, except the breakfast items which are pretty limited for international guests, oriented to Chinese people like every place in Shenzhen. The rooms have to be renovated, they feel a little bit dull, yet it's spacious and clean. Staff are helpful and... More

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Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you for your comment. The Pavilion Hotel is committed to deliver exceptional service to every guest. Your suggestions are highly important for our improvement.We look forward to your next stay in the future. More

St. Catharines, Canada
2 reviews
3 of 5 stars Reviewed February 8, 2014

offered a lovely place to stay. Staff are courteous and attentive,rooms are beautiful and the view is on the front side was very good. The Fusion Bar restaurant is wonderful, delicious food and great location. This hotel is in walking distance from the downtown electronics market and restaurants. Staff may charge you for something not taken or used, so be... More

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Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you very much for your comments. Welcome to our hotel again. More

Philadelphia, Pennsylvania
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 27, 2013

My enormous room at the Pavilion was like going back in time to an older, pre-capitalist idea of luxury. The worn but sturdy furnishings lacked style and the bathroom was of the late '70s Gold Coast era. The room was clean and the linens were new, however, and I was told that upper floors were undergoing renovation. Like everything else... More

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Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you very much for your comments. We apologize for the unhappy experience at our hotel. As you mentioned about the renovation, the construction will be completed in December. New rooms will be designed in comfortable and advanced way. We will keep improving the other rooms for guests. If you have any questions about noise problems, please contact us immediately,... More

Shanghai, China
2 reviews
2 of 5 stars Reviewed October 4, 2013 via mobile

Stayed in this hotel twice in 2013. First time I just realiced the poor quality of the so called western food, secod time I stayed longer, and moved rooms 3 times in 2 nights, on the first room I found a coackroach in the bathroom, they moved me into a second room, which was smoking room and the air was... More

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Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

we apologize for the unhappy experience at our hotel. As you mentioned about the cockroaches hidden in the bathroom, we have already strengthened the cleaning work and warned the concerned staff. And all Room Services Department staff have been briefed. Secondly, without a detailed understanding of your needs was our fault. We should directly change a garden-view room for you... More

Riyadh, Saudi Arabia
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 30, 2013

I have stayed on this hotel for 12 nights in June 2012 for business. The location was excellent, excellent, excellent, few steps to underground station (Huaxin), opposite to very important street in Shenzhen with lots of electronics, cloth markets and shops in addition to the restaurants & cafes. The room is big with modern design, the bed is also big,... More

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Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you very much for choosing our hotel. Our hotel is famous for its excellent facilities and service excellence. Your suggestions are highly important for our improvement. We are looking forward to serving you again. More

Beijing, China
Top Contributor
66 reviews 66 reviews
55 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 19, 2013

Good, well situated hotel. Nice big rooms with excellent beds. Wifi fine. Good breakfast. Efficient, fast check in and out. Very helpful staff. Only downside was persistent noise from main road. Try and get room facing on the other side.

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Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you very much for your comments. Our hotel is famous for its excellent facilities and service excellence, If you have any questions about noise, please contact us immediately, we could replace the room for you to avoid noise problems. We are looking forward to serving you again. More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 3, 2013 via mobile

I was in this Hotel for 12 nights. Room service was very good. There are chinese restaurant inside. For dinner I had big problem understanding the food. Breakfast is acceptable. There was big noise from the street because of new subway line was under construction. You can also exchange your money at Hotel with good rate. LAN Cable is available... More

Was this review helpful? Yes
Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you very much for choosing our hotel. Our hotel is famous for its excellent facilities and service excellence, If you have any questions about dinner, please contact us immediately, we solve for you as soon as possible. We could replace the room for you to avoid noise problems. Your suggestions are highly important for our improvement. We are looking... More

Beijing, China
Top Contributor
79 reviews 79 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed July 18, 2013

Stayed here for 4 nights on a business trip. Nothing really to complain about but some room for improvement, particularly the breakfast (variety and quality) and the facilities. The hotel is undergoing renovation so hopefully the situation will improve. Service was very good but for the same rates there are better hotels in Shenzhen.

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Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you for choosing Pavilion Hotel. We will finish the renovation as soon as possible. Welcome to our hotel again after improvement. More

Taipei, Taiwan
Top Contributor
91 reviews 91 reviews
72 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 4, 2012

Pros: Location: subway entrance right in front of hotel, malls and restaurants in the neighborhood. Free WiFi in lobby. Great breakfast. Good gym, big indoor pool. Cons: No WiFi in my room, only ethernet. This hotel is aged but very well maintained,clean and comfy and good service!

Was this review helpful? Yes 1
Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you very much for your comments. We’re doing something to improve the in-room WIFI problem now. Welcome to our hotel again. More

Sulaymaniyah, Iraq
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 16, 2012

I stayed in the hotel on Jan 2010 not on Nov 2011 it was my only choice to write my review :) I know it is 2 years back but i wanted to share my experince... the room was big and clean..staff more than great the service too... What made me happier and appreciated was that they discovered - may... More

Was this review helpful? Yes 1
Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you very much for your comments. It’s our pleasure to serve for you. Welcome to China and our hotel again. More

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Additional Information about The Pavilion Hotel

Also Known As:
Pavilion Hotel Shenzhen
Address: No.4002 Huaqiang North Road, Futian District, Shenzhen 518028, China
Phone Number:
Location: China > Guangdong > Shenzhen > Huaqiang North
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Luxury Hotel in Shenzhen
#102 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Pavilion Hotel 4.5*
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