We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Pavilion Hotel

#26 of 2,144 Hotels in Shenzhen
Certificate of Excellence
4.5 of 5
Hotel website
No.4002 Huaqiang North Road, Futian District, Shenzhen 518028, China
The Pavilion Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #26 of 2,144 Hotels in Shenzhen
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
vincent k
Write a Review

392 reviews from our community

Traveler rating
    126
    212
    48
    6
    0
See reviews for
1
4
7
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (392)
  • Mar-May only
    (89)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (74)
All months
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Spent 5 days and the service was excellent. I loved it. The staff was coutious and always ready to help. The hotel had international standards. The rooms were clean, the food was fantastic. This is the hotel to always visit especially after long tiring flight and annoying immigration staff

Was this review helpful? Yes
Vancouver, British Columbia, Canada
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently visited Shenzhen and stayed at this hotel, on the recommendation of my customer. The hotel is big, but somewhat outdated. I found the halls to reel of smoke, even on a non-smoking floor. This, combined with the dead flies on the window sill, left a "meh" impression on me. The restaurant was ok, as they made a good clubhouse... More 

Was this review helpful? Yes
Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel rooms are ok and clean, food and beverage quality and service in the hotel is not acceptable for a 5 star hotel, slow wifi, I rated four points only because I get very good price compare other hotels in Shenzhen

Was this review helpful? Yes
New York City, New York
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 20, 2014

Check in was easy, the room was clean and large, actually too large for the tv size, but the biggest problem was the wifi connection which worked sometimes. When I called for help the only thing they did was asked if I knew my password which the hotel automatically assigns and is your birth date. The duty manager Nic was... More 

Was this review helpful? Yes 1
Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you for your comment. We apologize for the unhappy experience at our hotel.Your opinions have already conveyed to the relevant departments,and there are highly important for our improvement. We are looking forward to serving you again. More 

Singapore, null, Singapore
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 18, 2014

Great room and location. Worth the price. Just next to metro exit and the IT street of Huaqiangbei. Could be the best hotel in Futian district. Only not so good point I can consider is the bathtub. It is a bit shallow and low. Better change it to a bigger one.

Was this review helpful? Yes 1
Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you for your stay. Your opinions have already conveyed to the relevant departments.The Pavilion Hotel Shenzhen is committed to deliver exceptional service to our guests. We look forward to your next stay in the future. More 

Hong Kong Region, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

This time I stay suites, spacious great room, looking out of the window there is the urban landscape. The room has a large LED TV, there are more TV channels to choose from, especially my favorite variety show. In addition, the bathroom has a waterproof TV, you can watch the side while bathing. LANVIN toiletries in the bathroom are also... More 

Was this review helpful? Yes 1
Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you very much for your comments. Welcome to our hotel again. More 

Worcester, Massachusetts, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2014

It's very kind of the reception staff in the hotel. they've learnt of our requests so clearly and exactly cause we used to live here and had records here. Besides, they are willing to upgrade our room. Having buffet in hotel,it's also a good choice for the high-quality food. But I wonder why there is only one free breakfast in... More 

Was this review helpful? Yes
Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you for your comment. The Pavilion Hotel Shenzhen is committed to deliver exceptional service to our guests. We look forward to your next stay in the future. More 

Singapore, null, Singapore
1 review
5 of 5 stars Reviewed December 5, 2014

This is my first time to stay at this hotel. Entered the lobby, I have seen a lot of beautiful Christmas decorations.Passing through the lobby of the restaurant, the hotel staff with Christmas Hat and boots, their face revealing a smile, full of Christmas atmosphere there. I was pleasantly surprised that the intermediate position in the lobby there is one... More 

Was this review helpful? Yes
Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you very much for your comments. Welcome to our hotel again. More 

Shantou, China
1 review
5 of 5 stars Reviewed November 30, 2014

When I arrived at hotel,my original booking of superior room had been sold out. Fortunately,my room was upgraded with city view. So nice!The pillow is big, soft and fragrant. The breakfast in hotel is abundant and of authentic taste, especially the Peking Noodle. Although the subway is under construction near the hotel so it's not so convinient by taxi but... More 

Was this review helpful? Yes
Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you very much for choosing our hotel. Our hotel is famous for its excellent facilities and service excellence.We look forward to your next stay in the future. More 

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 5, 2014

The price was reasonable for a five stars hotel. I stayed there for ten nights and I liked how they treat their guests :) Breakfast was awesome. There is no "Halal" food but still you can pick from lots of other options :) What I liked the most is the gym. It was well equipped and not very crowd. Rooms... More 

Was this review helpful? Yes 3
Pavilion S, Public Relations Manager at The Pavilion Hotel, responded to this review

Thank you for your comment. The Pavilion Hotel Shenzhen is committed to deliver exceptional service to our guests. We are looking forward to your next stay in our hotel. More 

Questions? Get answers from hotel staff and past guests. Ask a question

118 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (67)
Viewed
Bathroom (11)
Viewed
Room/suite (24)
Viewed
Dining (3)
Viewed
Hotel & grounds (9)
Viewed
View from room (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Other (44)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities