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All 1,808 Shenzhen hotels

Best WESTERN Shenzhen Felicity Hotel

4.0 of 5 Hotel   |   No.1085 Heping Road, Luohu District, Shenzhen 518010, China (Luohu Port)
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76%
Ranked #85 of 1,808 hotels in Shenzhen
Certificate of Excellence 2013
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484 people have reviewed this hotel

Traveler rating
    67
    281
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    24
    15
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

The hotel has great structure, but my room non-smoking had plenty of cigarette smell. Maybe someone smoking in the next room. Good hotels separate wards for smokers and non-smokers and not just rooms. The hotel has great structure, but my room had plenty of non-smoking cigarette smell. Maybe someone smoking in the next room. Good hotels separate wards for smokers... More

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Derbyshire
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent a week here March/April 2014 with 2 collegues we had 3 executive rooms which were very nice. Not many if the staff speak English so this could be a problem - difficullt trying to make yourself understood. Restaurant serves western food as well as Chinese. Brilliant location for crossing to Hong Kong or for Shenzhen shopping (check out the... More

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Shanghai, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been here twice....Room size is exceptional if you are used to american standard hotels. Location is also good considered it is within walking distance to Lo Wu/ Luohu custom border. If you want to take taxi, remember to bring a hotel address in Chinese or tell the taxi driver: Fulin Dajiuguan when you want to go back to... More

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Hong Kong, China
Top Contributor
73 reviews 73 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are going to Shenzhen for shopping and visiting museums (using the metro), this is an ideal place to stay because the location is great, and the price is reasonable! My room was clean (tho the carpet has seen better days--but they provide slippers). They have nice fluffy robes! I had a non-smoking, executive King room with river view.... More

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Mumbai (Bombay), India
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The best thing about this hotel is location. We could roam around for an entire day till late night just coz of its location, Super market, monorail, restaurants & a running city all around. The hotel facilities are also amazing.. nothing less for a 4 star biz hotel. Spacious rooms, Nice bathrooms with adequate toiletries, Soft & comfortable bed with... More

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Perth, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 28, 2014

Stayed at the Best Western in February. The rooms are now getting tired and the carpets worn with some stains. The breakfast was better than average but I think I will stay somewhere else next time. Location to the boarder is one of its main attractions. Some Taxi drivers seem to find it a little difficult to get too, then... More

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UK
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 25, 2014

Old style, a bit worn out and sad, the bed was comfortable but that was it's only saving grace. I couldn't wait to get out of there as it was depressing. It was clean but worn out and second rate, I had expected more from a Great Western Hotel.

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Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 29, 2014

Normally a guest of the Shangri-La Hotel, I wasn't sure what to expect during my stay at the Best Western Shenzhen Felicity Hotel. However, as I sit here in my room, on the day I'm due to check out, here's my feedback: The location is great. Exit the train station and take one of the two pedestrian crossings to the... More

Was this review helpful? Yes 3
Surabaya, Indonesia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 8, 2014

I stayed here for 2 nights. The location is in downtown, so you won't find any difficulties to find mineral waters or toiletries whenever you needed 'em. And it's near with Louhu Mall, just 10-15 min walks. They also had great selections for breakfast! Definitely will come back again!

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Singapore, Singapore
Top Contributor
107 reviews 107 reviews
50 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed January 8, 2014

We thought that with a name like Best Western, service would be good but it faired worse than the Yusan hotel we stayed in Guangzhou. Service: Check in was OK but although booking.com confirmed that there would be an extra bed in the room after checking with the hotel, they did not know. After informing them they assigned us to... More

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Additional Information about Best WESTERN Shenzhen Felicity Hotel

Also Known As:
Best Western Shenzhen
Shenzhen Best Western
Address: No.1085 Heping Road, Luohu District, Shenzhen 518010, China
Location: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#52 Luxury Hotel in Shenzhen
#53 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best WESTERN Shenzhen Felicity Hotel 4*
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