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Best WESTERN Shenzhen Felicity Hotel

No.1085 Heping Road, Luohu District, Shenzhen 518010, China
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Best WESTERN Shenzhen Felicity Hotel
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Ranked #67 of 2,144 Hotels in Shenzhen
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570 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

best western felicity a great place for ppl coming in from hkg as the border is just a stones throw away , opposite to the railway station and a walk away from louhu commercial centre .the airport shuttle is next door ( a major convenience ) and is cheap mode to and from airport . the hotel is clean the... More 

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Gurgaon, India
Top Contributor
105 reviews 105 reviews
34 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

For sure its not a 5 star property . But location wise more than convenient........ Shopping market is walking distance so is metro . Service part of hotel is ok ...... Receptionist can't speak English . Breakfast very average . Hotel rooms are clean and view from room also good

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2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Supposedly it is 5 star hotel but the services especially at the Reception Desk is no better than a 3 star hotel. Worst of all, the receptionist's attitude is very unfriendly and unhelpful especially when you speak Chinese. As an overseas Chinese, they think you are from Mainland China and thus maintain a indifferent attitude. The sofa set in the... More 

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Sutherland Shire, Australia
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night in Superior Suite room. Suite was spacious and clean and had a bedroom with ensuite bathroom, lounge room and an additional toilet and washbasin. Furniture was a little outdated but well maintained. We found the bed and pillows way to firm for our liking but this was our only complaint. All staff we encountered were... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights, checking out now. The hotel is nice and rooms are big, however the hotel is a bit old but there are some renovations going on. The location is excellent, walking distance from MRT station if you are coming from Hong Kong using train. 15 minutes walk to the area with good night clubs. 7 minute... More 

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Contributor
15 reviews 15 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

It's a very nice and clean hotel with spacious room. They have free wifi in the lobby area. Good service from the staff at the counter. Spacious area in the lobby and its near to the MTR to go back to Hongkong. Very convenient.

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1 review
3 of 5 stars Reviewed 3 weeks ago

Good value, comvinient, good service. The hotel is an average business hotel. Some areas of the hotel might be in need for a renovation and needs to be more fresch. Also the air freschnes as such needs to be better. The aircon system, the old carpets and so on. The staff are good and very helpfull and all in all... More 

Review collected in partnership with Best Western

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New Delhi, India
Top Contributor
102 reviews 102 reviews
51 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic hotel fir the price Is well conne cted to the shopping area to a market which serves everything if you know how to bargain. Best when you are taking connections further to guangzhou by train or bus Rooms are large and spacious Bell boys very efficient

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Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 20, 2015

Directly opposite the boarder crossing between hong kong and shenzhen its in walking distance from the immigration counter. A good place to stay if passing through or on a weekend trip to Shenzhen. The hotel proclaims to have non smoking rooms but this just means that no one is currently smoking in the room, not that it will be free... More 

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Ahmedabad
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 9, 2015

Hotel is located quite near to railway station and luhou shopping center. this hotel has all amenties and staff is well trained and speaking English which is really help for Indians. near by there are many restaurants. rooms are well sized with all facilities.

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