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All 1,961 Shenzhen hotels

Best WESTERN Shenzhen Felicity Hotel

4.0 of 5 Hotel   |   No.1085 Heping Road, Luohu District, Shenzhen 518010, China (Luohu Port)
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74%
Ranked #116 of 1,961 hotels in Shenzhen
A recent review
4 of 5 stars reviewed 5 days ago
Mick059 Singapore
  • Overview
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509 people have reviewed this hotel

Traveler rating
    70
    286
    105
    31
    17
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38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Vancouver, Canada
1 review
2 of 5 stars Reviewed 5 days ago NEW

Ihe price for the room was ok, about $65 US per night. I got a room on 23rd floor facing the river. Thats all about that was good here. They charge $15 for a mediocre breakfast buffet. I went for a massage on the 8th floor, price was 80rmb for 60 minutes, she was done after 40 mins, and asked... More

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Singapore
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for 2 nights by booking last minute & was surprised it was just located opposite the High speed train station with less than 5 mins walking. Room was spacious & clean. The front office & the main entrance staff were very helpful that they will run out to the main road to hail a taxi for us even... More

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Mumbai
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well located, just five minutes from the shopping mall and china immigration. However, over rated and mis sold. I booked a family room, which booking.com said is 80 sqm. However, on checking in yesterday, they gave us two base category interconnected rooms which are really small. I presume these are what they advertise as 28 sq m rooms each. On... More

Was this review helpful? Yes 1
Petaling District, Malaysia
Contributor
13 reviews 13 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i was given 3 times of room by receptionist. However, those 3 rooms were neither occupied nor locked. It was very irritated experience. Eventually, i was upgraded by the hotel from ordinary to CEO hotel room.

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Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is located just 10 minutes walk from Luohu metro station. It is very convenient coming from Hong Kong. The only downside is that you will have to cross an overhead bridge to get to the hotel and if you have a heavy luggage it will be troublesome. The exterior and lobby of the hotel looks grand. We had... More

Was this review helpful? Yes 1
Nusa Dua, Indonesia
Contributor
16 reviews 16 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was nice and clean. The restaurant was doing well, the staffs were fast and well trained. The only concern is the staffs weren't speak English. Some of them didn't understand what were foreigners saying.

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Derby, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 9, 2014

the hotel rooms could do with cleaning better as my room was dirty , the staff were not helpful , only great for the money , short walk to the hong kong border which is good , couldn't sleep very noisy , breakfast was not that good , wouldn't stay again

Was this review helpful? Yes 1
Shenzhen, China
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 3, 2014

This was an OK hotel if it were a 3 star hotel. The room was a little dirty. The furniture was falling apart. No outlets near the bed (that I could find at least). TV was pretty small. Breakfast was decent. Overall a really shabby hotel.

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Dongguan, China
Top Contributor
80 reviews 80 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 1, 2014

This place is a great deal. It has all kinds of amenities, the staff are very accommodating, it's just a 5 minute walk from Lo Wu, and it's very quiet. It's true that the rooms could use a bit of a face lift, but the price is right. I will certainly stay here again! They are also very willing to... More

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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 29, 2014

This is the first time I stay in this hotel and the service I received is very poor. While I am queuing at front desk for check in, there is a trainee and a senior front office assistance there who are doing the check in process. There are guest who did not queue up and directly went up to them,... More

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Additional Information about Best WESTERN Shenzhen Felicity Hotel

Address: No.1085 Heping Road, Luohu District, Shenzhen 518010, China
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best WESTERN Shenzhen Felicity Hotel 4*
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Also Known As:
Best Western Shenzhen
Shenzhen Best Western

107 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#44 Best Value Hotel in Shenzhen #63 Luxury Hotel in Shenzhen
Hotel Class
Number of rooms
532

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