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All 2,134 Shenzhen hotels

Best WESTERN Shenzhen Felicity Hotel

4.0 of 5 Hotel   |   No.1085 Heping Road, Luohu District, Shenzhen 518010, China (Luohu Port)
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Ranked #113 of 2,134 Hotels in Shenzhen
A recent review
3 of 5 stars reviewed 1 week ago
Al2Stratus Melbourne, Australia
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530 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Teresina, PI
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

It was the worst experience I had in Shenzhen since 2008! As the beginner, people from front desk were not as friendly as usual, problem to understand and get the reservation! To much waiting and no good at all! The location is good, because is right in front Louhu station, line 1 of the Metro! Restaurant is ok!

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel would rate about three stars today. Rooms and furnishing are old and in immediate need of restoration (carpet is filthy). Buffet breakfast is $16AUD and drinks from the lounge the same per piece. Location close to transport but NO bars or eateries nearby (need to train or walk 15mins). Luohu itself is filthy and many touts and homeless... More

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Singapore, Singapore
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

For us the only good thing is hotel near the immigration to Hong kong, the rest of the stay has been below expectation. Firstly when we check in, the front office staff was rude just busy talking on the phone, he check me in and charge a deposit of 1000 RMB via my card. Few minutes later I decided to... More

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Shenzhen, China
Contributor
18 reviews 18 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am a diamond member at the Best Western. I came to the hotel yesterday to book a room and they offered me a price double the internet rate. After a half an hour of argument they finally allowed me to pay the rate on the internet. I booked a suite and the minute I went in, I left. It... More

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Lake Forest, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Generally beyond expectations. A little confusion during the check in process and the mixed drinks are weak, suggest you stick to beer. Buffet breakfast was generally good with exceptional coffee. The Chinese restaurant waslacking but not is price.

Review collected in partnership with Best Western

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Shymkent, Kazakhstan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for 3 days in this hotel. Firstly about pluses: 1) hotel located near Luohu train station, 2) you can book a room with riverside view to Hong-Kong, 3) metro station also located into the train station, so it's very convenient to get everywhere. 4) rooms are clean Minuses: 1) price is a bit overpriced. 2) it's a kind... More

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Hong Kong, China
Top Contributor
156 reviews 156 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 18, 2014

The hotel is very old. Probably one of the first 5 star hotel in Shenzhen. I attended a Rotary function about 23 years ago. Nevertheless the lobby is still attractive and rooms are relatively well maintained. Great location next to lohu border with Hong Kong. Hood value for money

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Beijing
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 3, 2014

I'm looking out my window from the 11th floor of the Best Western Felicity as I write this, at a lush wooded area, and Hong Kong's green hills just on the other side of the river. Shenzhen's skyline stretches along the river. My room itself is a little worn around the edges, and certainly contains no edgy designer bells or... More

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Pilsen, Czech Republic
1 review
4 of 5 stars Reviewed September 2, 2014

Good location hotel next to HK border and big market.Rooms are spacious and clean,swimming pool,staff is helpful...For a fee you can get your stuff in the vault for a few days and travel to HK or other cities in China.

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Jaipur, India
Top Contributor
55 reviews 55 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 2, 2014

hotel is situated just inside china border, from the room one can see river out side and hong kong on the other side.walking distance for sz main train station Luo hu, from here you can take trains for all the parts of china and hong kong.bus station and shopping mall also near by. hotel facilities and breakfast are just ok... More

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Additional Information about Best WESTERN Shenzhen Felicity Hotel

Address: No.1085 Heping Road, Luohu District, Shenzhen 518010, China
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best WESTERN Shenzhen Felicity Hotel 4*
Number of rooms: 532
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Also Known As:
Best Western Shenzhen
Shenzhen Best Western

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