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Best WESTERN Shenzhen Felicity Hotel

No.1085 Heping Road, Luohu District, Shenzhen 518010, China
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1 room 1 guest
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Best WESTERN Shenzhen Felicity Hotel
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590 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (590)
  • Mar-May only
    (146)
  • Jun-Aug only
    (153)
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  • Dec-Feb only
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Edinburgh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This place is BUDGET! Rooms haven't been touched since at least the 80's decor is terrible and the staff speak little to no English at all. Deposits charged without explanation, which meant funds being held on credit card. No wifi in the rooms and only able to connect in the foyer and even then intermittently. The only word to describe... More 

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San Dona Di Piave, Italy
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the best choice that I could find so far in Shenzhen. Rooms are clean as per Best Western standards, they look a bit old but still very cozy and comfortable. From what I could understand this hotel used to be the first choice accommodation for national and international dignitaries visiting Shenzhen in the 90s. I personally had a... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

QUite near city centre and walking street for shopping is just nearby. If you are going to HK then railway station is just stone throw away. For industrial area its far. Small rooms and bathroom but doable if just for a night. Cuisine is typically Chinese. Staff knows English very well. OR they do have bus service too for HK... More 

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Townsville, Australia
Level Contributor
91 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a good position opposite Shenzhen main Railway station, it has good basic facilities, a soft bed with a good selection of pillows and has all the services you will need if you want to spend your time in the hotel. The hotel is also close to the major shopping centres, metro lines and you can quite... More 

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East London
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We traveled to China on business and I had booked and paid in advance through the UK booking agency "AGODA" for three people from the 24th July through till the 30 th. Unfortunately we where delayed in Hong Kong for a day on business. When we did arrive a day later, the hotel had no booking for us, as they... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 27, 2015

I would recommend this hotel if you are going to Shenzhen for shopping at louhu shopping centre , otherwise the rooms are quite small and the beds are definitely not king size as they say, the staff was ok, when I asked them how to go to hong Kong they told us about a shuttle which costs 1200$ for two... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
1 review
4 of 5 stars Reviewed July 22, 2015

If you are looking for a nice hotel with reasonable price near Luohu, the famous shopping center in Shenzhen, I recommend to stay at Best Western Shenzhen Felicity Hotel. Most of the staff can be speak English and they are very friendly. The service is very good and the room is clean. The other thing, the hotel location is also... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 14, 2015

If you are looking for a Decent Hotel that is close to the border of China / HK. This hotel is worth to consider. Walking distance (about 500 meter) to the border to Hong Kong. Although hotel claim as 5 Star hotel and I'll say it is in between 3-4 star. The reception is huge and classy. Staff are well... More 

Was this review helpful? Yes 1
anaheim, CA
2 reviews
4 of 5 stars Reviewed July 7, 2015

Good hotel, restaurant good buffet, but very bad room service. They need a manager in the room service dept. The service and food bad. That was the only thing that was not good. Very easy to exchange dollar for China money no hassle. Good location.

Review collected in partnership with Best Western

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Brisbane, Queensland, Australia
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 25, 2015

Picked this Hotel because of location to the Luo Hu Shopping Centre. Several steps when you exit right out of the Hotel. If steps are a problem exit left and cross into the railway station where it is mostly level. Rooms basic as other guests have said, breakfast ok. We had an adjoining family room but there was a low... More 

Was this review helpful? Yes 1
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