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All 2,110 Shenzhen hotels

Futian Shangri-La Shenzhen

5.0 of 5 Hotel   |   No.4088 Yitian Road, Futian District, Shenzhen 518048, China (Huanggang Port)
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Ranked #2 of 2,110 hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
jaltizer
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526 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As usual the staff at the Futian Shangri-La did a great job. From the warm reception I received at check-in to the light-hearted banter at the check-out process, my experience was superb. I want to find the same bed for my home!

Review collected in partnership with shangri-la.com

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Jaltizer, Thank you for choosing to stay at Futian Shangri-La, Shenzhen. Your continuous support is very much appreciated. I look forward to sharing your generous comments with rest of the team. We look forward to welcoming you back soon. Yours sincerely, Jonathan Reynolds Resident Manager More

Macau, China
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided to spend the weekend in Shenzhen and choose the Futian Shangri-La by chance. It turned out to be an excellent choice: the subway it's on it's main door (Luohu station, line 1), which facilitates the mobility; we went everywhere just by taking the subway (seems the best way to move in the city). The hotel itself it's good,... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear AnaMacau, Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. We are pleased to learn, that you enjoyed your stay very much and appreciate your recognition of our colleagues, breakfast, and location. Taking the subway is indeed a convenient way to discover the city, its' attractions and places of interest. As we are located so close to... More

Senior Contributor
30 reviews 30 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were w a MBA foreign business excursion in Asia and had business visits in Shenzhen. This hotel was the most beautiful one we stayed in during our trip. The lobby was so beautiful and the rooms were the pretty blend of beauty and comfort. The breakfast buffet was incredible - offering all types of ethnic foods, including an amazing... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear CrystalGwilliam, Thank you for sharing your stay experience with us and we are glad to learn that you had the most enjoyable stay experience on your recent business trip to Shenzhen. I am delighted to be able to share your compliments with the rest of the team and we sincerely look forward to welcoming you back in the near... More

Sanbornville, New Hampshire
Top Contributor
160 reviews 160 reviews
57 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It doesn't get any better than this! Futian Shangri-La is conveniently located in the central business district: lots of shopping, restaurants, bars, metro. Hotel is just beautiful: fresh flowers, tastefully decorated, lots of open space. But the BEST part is the staff: always helpful, friendly, efficient and welcoming. I walk in and am greeted by hugs and genuine words of... More

Review collected in partnership with shangri-la.com

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Kmcoyle, Thank you for your stay at your "home away from home". Your compliments towards our colleagues are highly appreciated and we are all pleased to know, that you enjoyed our hospitality and facilities. We look forward to welcoming you back very soon. Yours sincerely, Julian Wipper Resident Manager More

Lisbon, Portugal
Top Contributor
81 reviews 81 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 26, 2014

My last stay was in August last year for a few days and it was just great. This time wasn't different, the suite was impeccable, the service, the hotel limo service, and the restaurants were perfect. But the shining star of this hotel still comes from the outstanding Horizon staff. Amanda and her colleagues make you feel at home. They... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear 47carlosm, Thank you for your stay at Futian Shangri-La, Shenzhen and the time you have taken to share your experience. We are delighted to learn that our colleagues made you feel at home, especially our Horizon Club Manager Amanda and her team. We are all very much looking forward to welcoming you back in the nearest future. Your sincerely,... More

Chelmsford, Massachusetts
1 review
5 of 5 stars Reviewed July 19, 2014

This is a 5 star hotel change, They treat you like a King or Queen. All the facilities are top notch. The food in the Zen room is great. They have a breakfast buffet that has everything. The dinner is also great from their menu or buffet. Stay here, you will not be disappointed.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Cliffodrd W, Thank you so much for your recent stay at Futian Shangri-La, Shenzhen. We appreciate your recommendations on our services, facilities and dining offers in our Cafe Zen and are glad to learn, that we were able to delight you during your time with us. We are very much looking forward to welcoming you back soon. Your sincerely,... More

1 review
5 of 5 stars Reviewed July 18, 2014

Our company organized our annual corporate retreat at the Futian Shangri-la for 3 days. The support and service we received from the banquet and sales team were outstanding and it made for a very memorable retreat. All the staff from the General Manager down made it a point to ensure that we were well taken care off and all the... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Kenneth Y, Thank you so much for holding your annual corporate retreat at Futian Shangri-La, Shenzhen. Your compliments towards our colleagues and the arrangements that accompanied your event and stay are highly appreciated and I was delighted to share your experience with the team. We are very much looking forward to be at your service again in the near... More

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 14, 2014

Spent 2 nights at this establishment on 24th and 25th June. The location is nice, Near underground shopping area and Coco park for some pub crawling. Rooms are huge nice and clean...typically of Shangri-La's status. Breakfast was good blend of east and west. Staff were pretty okay with English but preferred Mandarin, luckily i'm billigual. Free shoe shine service was... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear AsiaTravellerAsia, Thank you very much for taking your time to share your stay experience with us. We appreciate your compliments on our breakfast, colleagues and location. We are very much looking forwards to welcoming you back soon. Yours sincerely, Julian Wipper Resident Manager More

auckland
Top Contributor
50 reviews 50 reviews
43 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 12, 2014

I have just finished a 3 night stay. Location is fantastic. Close to exhibition centre, Coco park shopping and restaurant area. Very safe area. I booked their most basic room - which ended up being huge almost like a suite. Room facilities all very nice though perhaps not the highest tech but very good quality. Breakfast was really excellent though... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear specialk23, Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. We are glad to learn that you enjoyed your time with us and I have shared your compliments with Ashley and the entire team. We are very much looking forward to welcoming you back in the near future. Yours Sincerely, Julian Wipper Resident Manager More

Penang
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 10, 2014

Business trip at Shenzhen and stay at the Futian Shangri-La, overall experience is actually good but nothing much to wow about, breakfast is definately Shangri-La standard and the location is ok, room is great. Will be back if back to Shenzhen, jsut nothing to wow about.

Was this review helpful? Yes
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Ideatraveller, Thank you for your stay at Futian Shangri-La, Shenzhen. We appreciate your recognition of our breakfast and guest rooms and very much look forward to be at your service again. Yours sincerely, Julian Wipper Resident Manager More

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Additional Information about Futian Shangri-La Shenzhen

Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Location: China > Guangdong > Shenzhen > Huanggang Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
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Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Shenzhen #2 Spa Hotel in Shenzhen #2 Luxury Hotel in Shenzhen #3 Romantic Hotel in Shenzhen #96 Best Value Hotel in Shenzhen
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Futian business district, Futian Shangri-La, Shenzhen, the second Shenzhen hotel for the Shangri-La group, is within easy reach of the Shenzhen Convention and Exhibition Centre, shopping malls and office towers, and is just minutes away from the Huang Gang and Futian Port border crossings into Hong Kong, 15 minutes' drive from the Louhu Railway Station and 30 minutes away from Shenzhen Bao'an International Airport and the Shekou Ferry Terminal. Blending traditional and contemporary designs, this 548 (rooms and suites) Shenzhen luxury hotel brings a new standard of hospitality to the city with its first-rate facilities and renowned Shangri-La service.Being one of the finest Shenzhen hotels, the guest rooms are among the largest in the city with an average floor area of 45 square metres. In addition, 53 spacious serviced apartments are available to cater to the needs of guests and families staying for longer periods.Discover a fine selection of cuisines from around the world at the hotel's superb restaurants and bars, and relax body and soul and in the state-of-the-art health club and luxurious spa facilities.With a commanding view of the city skyline or Shenzhen Civic Centre Park and Lotus Hill Park, Shangri-La Residences, Futian, Shenzhen offers 53 serviced apartments including one-, two- and three-bedroom units, as well as one, three-bedroom unit with study room. ... more   less 
Number of rooms
528

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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