We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2,134 Shenzhen hotels

Futian Shangri-La Shenzhen

5.0 of 5 Hotel   |   No.4088 Yitian Road, Futian District, Shenzhen 518048, China (Huanggang Port)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Club & Suite Special
Futian Shangri-La Shenzhen
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Futian Shangri-La Shenzhen to your Saves list
94%
Ranked #3 of 2,134 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
BeachHunter_8 Powys - UK
Write a Review

549 reviews from our community

Traveler rating
    282
    235
    22
    3
    7
See reviews for
12
16
13
154
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (549)
  • Mar-May only
    (145)
  • Jun-Aug only
    (151)
  • Sep-Nov only
    (156)
  • Dec-Feb only
    (97)
All months
Powys - UK
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When I arrived I thought wow this place has gone downhill a bit, when I felt a bit unwelcome, ok maybe imagined this checked in and it was efficient but not really friendly, ok no problem. Got to my room on 35th floor and it was very nice as usual clean a bit of a musty smell but overall 5... More

Was this review helpful? Yes
New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Amanda, Tiffany, Troy, Ben and Janice are wonderful. They work incredibly hard and always with a smile. This is a great group of people who make everyone feel like family. When the hotel ran out of Sambuca, Amanda got very creative. I was there for seven days of business and this terrific staff made the time fly by. When I... More

Was this review helpful? Yes
San Francisco, California
1 review
3 of 5 stars Reviewed 3 days ago NEW

like the room size and cleanness, but the hotel needs some work on their staff's service. I was standing in the taxi line for more than 10 minutes and waiting for cab, none of the staff came to provide help. In the end, I had to walk back to inside of the hotel for help. The receptionist at the breakfast... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Seoul, South Korea
1 review
4 of 5 stars Reviewed 3 days ago NEW

Most of the bisiness man usually drink a lot at night. And the next day in the morning , usually don't have much time to have a breakfast. So, we need to eat something quickly. And the most important thing is not to be burden to stomach. For the people, I suggest plain pap... it is so excellent !! I... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
53 reviews 53 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am back at this hotel for a third time in 3 or 4 years and it is still really great. The rooms are big and comfortable. The service is wonderful. It is the calm during a very busy week of business and great place to come to at the end of the day. I will continue to return here... More

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear In2exploring, Thank you for your support over the past four years. It is lovely to read that you appreciate both the service and our rooms. We certainly hope that you will continue to consider Futian Shangri-La, as preferred oasis of calm for many years to come. We all look forward to your next stay with us. Yours sincerely, Jonathan... More

Santa Cruz De Tenerife, Spain
1 review
5 of 5 stars Reviewed 1 week ago

it is a good hotel, well located, with smart and professional team attending you. i always have had good experiences staying in Shangri-la hotels, this one is within the norm. last year someone selected a different hotel in Shenzhen, it has nothing to do with this one.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Jose Ignacio U, Thank you for choosing to stay at Futian Shangri-La, Shenzhen. Your continuous support and recognition of Shangri-La is very much appreciated. We were all delighted that you found our location convenient and indeed that the team were attentive to your needs. We look forward to welcoming you back before too long. Yours sincerely, Jonathan Reynolds Resident... More

Shenzhen, China
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed overnight at the beautiful Futian Shangri-La Hotel. From when we entered the room, the soft music on the TV started playing, and we were so impressed by gorgeous room! It was quite big and had a great view of the surrounding city. There were several buildings under construction outside our window, and we never heard any noise at... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear OverseasAmericans08, Thank you for staying at Futian Shangri-La, Shenzhen. We were really delighted that you found our rooms to be comfortable and enjoyed your time with us. You're quite correct, all of our rooms regardless of the location are calm and peaceful, as we have triple-glazed windows throughout. So pleased also that you had the chance to sample our... More

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location - less than 5 minutes walk to public transportation. Carrefour is also less than 5 minutes away. Many eateries also within 5 minutes walk. Hotel appears new, room facilities are modern and in great condition.

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear DubaiHongKong, Thank you so much for staying at Futian Shangri-La, Shenzhen. Your recognition of our facilities and location is highly appreciated. We very much look forward to welcoming you back soon. Yours sincerely, Jonathan Reynolds Resident Manager More

Bangor, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had a very disappointing start and finish to my recent visit. Breakfast first morning at the Horizon Club can only be described as a disaster. !0 mins to get a cup of coffee, 10 mins to order toast, 5 mins for the butter to come, 15 mins for poached eggs to come (when they did they were rock hard). To... More

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Mr NIPT1966, Once again I would like to apologise for the frustrations you encountered during your recent stay with us. I was very sorry to read of the poor breakfast experience in our Horizon Lounge. The Horizon floor is generally such a lovely venue to start the day and therefore I regret that we let you down on this... More

Pittsburgh, Pennsylvania
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The Futian Shangri-La Shenzhen is an excellent 5 star luxury hotel to stay at in Shenzhen! Would recommend to anyone traveling for work or pleasure. The service is top notch, the food is excellent, and the interior design is stunning.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Brian B, Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. Your compliments to our staff service, food and facilities are highly appreciated and I will certainly share all these with our team. I look forward to welcoming you back soon. Yours sincerely, Reynolds Jonathan Resident Manager More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Futian Shangri-La Shenzhen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Futian Shangri-La Shenzhen

Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Location: China > Guangdong > Shenzhen > Huanggang Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
Number of rooms: 528
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Orbitz, Hotels.com, Shangri-La Hotels and Resorts, Expedia, Venere, Ctrip DaoDao, Odigeo, Jetsetter and Tingo so you can book your Futian Shangri-La Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen

119 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (81)
Viewed
Dining (3)
Viewed
Bathroom (7)
Viewed
Room/suite (12)
Viewed
View from room (5)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (4)
Viewed
Other (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (15)
Viewed
Dining (8)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (5)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay