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All 2,134 Shenzhen hotels

Futian Shangri-La Shenzhen

5.0 of 5 Hotel   |   No.4088 Yitian Road, Futian District, Shenzhen 518048, China (Huanggang Port)
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Ranked #3 of 2,134 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
In2exploring Chicago, Illinois
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545 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Top Contributor
51 reviews 51 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am back at this hotel for a third time in 3 or 4 years and it is still really great. The rooms are big and comfortable. The service is wonderful. It is the calm during a very busy week of business and great place to come to at the end of the day. I will continue to return here... More

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Santa Cruz De Tenerife, Spain
1 review
5 of 5 stars Reviewed 4 days ago NEW

it is a good hotel, well located, with smart and professional team attending you. i always have had good experiences staying in Shangri-la hotels, this one is within the norm. last year someone selected a different hotel in Shenzhen, it has nothing to do with this one.

Review collected in partnership with shangri-la.com

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Jose Ignacio U, Thank you for choosing to stay at Futian Shangri-La, Shenzhen. Your continuous support and recognition of Shangri-La is very much appreciated. We were all delighted that you found our location convenient and indeed that the team were attentive to your needs. We look forward to welcoming you back before too long. Yours sincerely, Jonathan Reynolds Resident... More

Shenzhen, China
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed overnight at the beautiful Futian Shangri-La Hotel. From when we entered the room, the soft music on the TV started playing, and we were so impressed by gorgeous room! It was quite big and had a great view of the surrounding city. There were several buildings under construction outside our window, and we never heard any noise at... More

Review collected in partnership with shangri-la.com

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear OverseasAmericans08, Thank you for staying at Futian Shangri-La, Shenzhen. We were really delighted that you found our rooms to be comfortable and enjoyed your time with us. You're quite correct, all of our rooms regardless of the location are calm and peaceful, as we have triple-glazed windows throughout. So pleased also that you had the chance to sample our... More

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location - less than 5 minutes walk to public transportation. Carrefour is also less than 5 minutes away. Many eateries also within 5 minutes walk. Hotel appears new, room facilities are modern and in great condition.

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear DubaiHongKong, Thank you so much for staying at Futian Shangri-La, Shenzhen. Your recognition of our facilities and location is highly appreciated. We very much look forward to welcoming you back soon. Yours sincerely, Jonathan Reynolds Resident Manager More

Bangor, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had a very disappointing start and finish to my recent visit. Breakfast first morning at the Horizon Club can only be described as a disaster. !0 mins to get a cup of coffee, 10 mins to order toast, 5 mins for the butter to come, 15 mins for poached eggs to come (when they did they were rock hard). To... More

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Mr NIPT1966, Once again I would like to apologise for the frustrations you encountered during your recent stay with us. I was very sorry to read of the poor breakfast experience in our Horizon Lounge. The Horizon floor is generally such a lovely venue to start the day and therefore I regret that we let you down on this... More

Pittsburgh, Pennsylvania
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Futian Shangri-La Shenzhen is an excellent 5 star luxury hotel to stay at in Shenzhen! Would recommend to anyone traveling for work or pleasure. The service is top notch, the food is excellent, and the interior design is stunning.

Review collected in partnership with shangri-la.com

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Brian B, Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. Your compliments to our staff service, food and facilities are highly appreciated and I will certainly share all these with our team. I look forward to welcoming you back soon. Yours sincerely, Reynolds Jonathan Resident Manager More

Senior Contributor
26 reviews 26 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you are in town, this is the place to be. End of Story. Not sure where to start.... The decor and the atmosphere are amazing. The staff are superb. The location is ideal with many restaurants, pubs and a shopping mall all within walking distance. Area seemed safe to walk at night too. Breakfast is ridiculously fabulous. From Western... More

Was this review helpful? Yes 1
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear TheTechieGuy, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and for taking time to share such detailed comments about your experience. We were all thrilled that you enjoyed your time with us and look forward to the opportunity of welcoming you back many more times in the future. Yours sincerely, Jonathan Reynolds Resident Manager More

Auckland, New Zealand
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a fabulous hotel in Shenzhen. We stayed in a Club level room which had plenty of space and a fantastic bathroom. The Horizon club lounge access came with the room and although you have to pay a bit more for this it is good value for money. The Horizon Club is spacious with a good amount of room... More

Was this review helpful? Yes 1
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear luvnzholidays, Thank you for staying at Futian Shangri-La, Shenzhen and indeed for your kind feedback about our Horizon Club Lounge. I look forward to sharing your generous comments with the rest of the team. We look forward to welcoming you back soon. Yours sincerely, Jonathan Reynolds Resident Manager More

Warsaw, Poland
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2014

I spent just four days in ShenZhen, and my host decide to chose this place. Thank You :D Hotel is nearby to McDonald's, very near to garden and not far from old part of the City. Services and accommodation was fine, apartments was amazing big. Really nice breakfast and luxury shower room. There was also a little problem with air... More

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear tyrfi, I was sorry to hear that you initially experienced an air-conditioning defect and wanted to thank you once again for your understanding whilst the matter was resolved. Fortunately such issues are rare and please rest assured that our engineering team has since addressed the fault you highlighted. Please accept our apologies for the poor start to your visit,... More

Ho Chi Minh City, Vietnam
1 review
5 of 5 stars Reviewed September 10, 2014

Excellent staff, especially in the Horizon Club, these guys and gals really make your stay a pleasure, real fun to communicate with. Thanks to the 2 special ladies and the 1 young man, you know who you are.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Peter M, Thank you for your continued support of Shangri-La Futian. I was delighted to read how much you appreciate the service in our Horizon Club Lounge. I quite agree, ultimately its the team that make the difference and I we be pleased to share your generous comments with them. We very much look forward to welcoming you back... More

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Additional Information about Futian Shangri-La Shenzhen

Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Location: China > Guangdong > Shenzhen > Huanggang Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
Number of rooms: 528
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Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen

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