We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2,132 Shenzhen hotels

Futian Shangri-La Shenzhen

5.0 of 5 Hotel   |   No.4088 Yitian Road, Futian District, Shenzhen 518048, China (Huanggang Port)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Club & Suite Special
Save Saved
You added Futian Shangri-La Shenzhen to your Saves list
Futian Shangri-La Shenzhen
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
94%
Ranked #2 of 2,132 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
TheTechieGuy
Write a Review

534 reviews from our community

Traveler rating
    273
    231
    20
    3
    7
See reviews for
11
14
13
143
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you are in town, this is the place to be. End of Story. Not sure where to start.... The decor and the atmosphere are amazing. The staff are superb. The location is ideal with many restaurants, pubs and a shopping mall all within walking distance. Area seemed safe to walk at night too. Breakfast is ridiculously fabulous. From Western... More

Was this review helpful? Yes 1
Auckland, New Zealand
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a fabulous hotel in Shenzhen. We stayed in a Club level room which had plenty of space and a fantastic bathroom. The Horizon club lounge access came with the room and although you have to pay a bit more for this it is good value for money. The Horizon Club is spacious with a good amount of room... More

Was this review helpful? Yes 1
Warsaw, Poland
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I spent just four days in ShenZhen, and my host decide to chose this place. Thank You :D Hotel is nearby to McDonald's, very near to garden and not far from old part of the City. Services and accommodation was fine, apartments was amazing big. Really nice breakfast and luxury shower room. There was also a little problem with air... More

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear tyrfi, I was sorry to hear that you initially experienced an air-conditioning defect and wanted to thank you once again for your understanding whilst the matter was resolved. Fortunately such issues are rare and please rest assured that our engineering team has since addressed the fault you highlighted. Please accept our apologies for the poor start to your visit,... More

Ho Chi Minh City, Vietnam
1 review
5 of 5 stars Reviewed 1 week ago

Excellent staff, especially in the Horizon Club, these guys and gals really make your stay a pleasure, real fun to communicate with. Thanks to the 2 special ladies and the 1 young man, you know who you are.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Peter M, Thank you for your continued support of Shangri-La Futian. I was delighted to read how much you appreciate the service in our Horizon Club Lounge. I quite agree, ultimately its the team that make the difference and I we be pleased to share your generous comments with them. We very much look forward to welcoming you back... More

Hong Kong, China
Contributor
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel sits on a good location with only 5 minutes walk to the MTR station under a shopping mall with many restaurant choices. Was hosting a business meeting in the hotel, everyone who works there seems to carry a distinctive commitment in making sure things are made easy for the guests. The servers in the cafe were efficient and... More

Was this review helpful? Yes
Guildford, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Returning several times per year to this hotel I am always so relieved when I arrive and settle in to the elegant comfort, secure in the knowledge that the staff will anticipate my every need with a smile and a warm welcome. Its like coming home each time and everything is done to make my stay as easy and enjoyable... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear SusanL212, Thank you for your tremendous support of Futian Shangri-La. It was lovely to read your recent posting and we certainly trust that you will continue to consider Shangri-La your home from home when visiting Shenzhen. I look forward to saying hello in person when you are next with us. Yours sincerely, Jonathan Reynolds Resident Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago

Arrived early from another hotel, front desk staff was exceeding my expectation to give an early check in - extremely helpful to prepare an important meeting later that day. Also it is walking distance to exhibition center and KERRY center.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear hk703, Thank you so much for staying at Futian Shangri-La, Shenzhen and for taking the time to acknowledge our Front Desk team. I was delighted to read that they ensured a warm welcome and assisted with your meeting preparations. We all look forward to welcoming you back in the very near future. Yours sincerely, Jonathan Reynolds Resident Manager More

Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As usual the staff at the Futian Shangri-La did a great job. From the warm reception I received at check-in to the light-hearted banter at the check-out process, my experience was superb. I want to find the same bed for my home!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Jaltizer, Thank you for choosing to stay at Futian Shangri-La, Shenzhen. Your continuous support is very much appreciated. I look forward to sharing your generous comments with rest of the team. We look forward to welcoming you back soon. Yours sincerely, Jonathan Reynolds Resident Manager More

Macau, China
Contributor
11 reviews 11 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 12, 2014

We decided to spend the weekend in Shenzhen and choose the Futian Shangri-La by chance. It turned out to be an excellent choice: the subway it's on it's main door (Luohu station, line 1), which facilitates the mobility; we went everywhere just by taking the subway (seems the best way to move in the city). The hotel itself it's good,... More

Was this review helpful? Yes
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear AnaMacau, Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. We are pleased to learn, that you enjoyed your stay very much and appreciate your recognition of our colleagues, breakfast, and location. Taking the subway is indeed a convenient way to discover the city, its' attractions and places of interest. As we are located so close to... More

Senior Contributor
30 reviews 30 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 28, 2014

We were w a MBA foreign business excursion in Asia and had business visits in Shenzhen. This hotel was the most beautiful one we stayed in during our trip. The lobby was so beautiful and the rooms were the pretty blend of beauty and comfort. The breakfast buffet was incredible - offering all types of ethnic foods, including an amazing... More

Was this review helpful? Yes
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear CrystalGwilliam, Thank you for sharing your stay experience with us and we are glad to learn that you had the most enjoyable stay experience on your recent business trip to Shenzhen. I am delighted to be able to share your compliments with the rest of the team and we sincerely look forward to welcoming you back in the near... More

Owners: What's your side of the story?
If you own or manage Futian Shangri-La Shenzhen, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Futian Shangri-La Shenzhen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Futian Shangri-La Shenzhen

Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Location: China > Guangdong > Shenzhen > Huanggang Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Expedia, Orbitz, Tingo, Travelocity, Ctrip DaoDao, Agoda, Hotels.com, Odigeo, Otel, Venere and Jetsetter so you can book your Futian Shangri-La Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen

119 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (81)
Viewed
Dining (3)
Viewed
Bathroom (7)
Viewed
Room/suite (12)
Viewed
View from room (5)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (4)
Viewed
Other (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (15)
Viewed
Dining (8)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (5)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Shenzhen with
any amenities