We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Futian Shangri-La Shenzhen

5.0 of 5 No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Hotel website
Hotel deals
Special Rate
Holiday Escape
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Futian Shangri-La Shenzhen
Professional photos View all
Browse nearby
Futian Shangri-La Shenzhen
Write a Review

572 reviews from our community

Traveler rating
    295
    244
    22
    4
    7
See reviews for
14
18
15
170
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (572)
  • Mar-May only
    (145)
  • Jun-Aug only
    (151)
  • Sep-Nov only
    (165)
  • Dec-Feb only
    (111)
All months
The Hague, The Netherlands
Top Contributor
80 reviews 80 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For years my favourite hotel in Shenzhen, also because it's great Chinese restaurants. Do not forget to enjoy superb Cantonese food in the Seventh Son restaurant, which is not to be found op TripAdvisor as a restaurant but does merit a visit also for Westerners that appreciate good food.

Was this review helpful? Yes
São Paulo, São Paulo, Brazil
Top Contributor
50 reviews 50 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First time in Shenzhen and company recommended this hotel. It's an awesome hotel with very good prices. The room is huge and has everything you need to work or rest. If you forgot to pack something, you will probably find it at your room without extra cost, or the hotel can provide you. My room had a Nespresso machine with... More 

Was this review helpful? Yes
Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

We were only in Shenzhen for a couple of days but really enjoyed what time we spent at the hotel. The room was so comfy, the food was good and the pool is huge! We would happily stay here again if we ever go back but one thing I would say, the buffet food was very, very asian, not that... More 

Was this review helpful? Yes
Atlanta
Top Contributor
62 reviews 62 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Impressive lobby for entertaining guests, excellent service, Club Level well worth investment with exceptional breaskfast service and evening cocktails with good meeting room. Lcoated within walking of great western and Chinese restaurants in a very safe environment. Only downside is room furnishings are getting a little dated.

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear BJAJDA, Thank you so much for choosing to stay at Futian Shangri-La, Shenzhen. Your recognition of our Lobby, Horizon Club and restaurants is sincerely appreciated. Maintaining a really comfortable and appealing environment is paramount, so please rest assured that we will continue to invest to ensure that both our rooms and public areas may be appreciated and enjoyed by... More 

Chong Qing, China
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have more than a year didn’t visit China-Shenzhen This trip was my leisure trip to China southern city and happened that I had 1 night to stay in Shenzhen before back to Singapore. For accommodation, I had choose Shangri-la Hotel (Futian). My room reservation was requested few hours ahead before I reached Shenzhen. The speedy checked-in process, and served... More 

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Andy, Thank you so much for taking the time to share your recent experience at Futian Shangri-La, Shenzhen with us. I was delighted to read how much you appreciated the service in our Horizon Club Lounge. I will be pleased to share your generous comments with the team, especially Tiffany and Maggie, who I know will be equally thrilled.... More 

Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Room spacious, very clean bathroom. Towels sparkling white and not faded. Service at Café Zen was excellent. Stepped in almost at 11:00pm and noted the place was empty, checked with staff if closed and was escorted to our table. Later found out coffee closed at 1100pm.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Maadd K, Thank you for your kind compliments regarding our room and especially the Cafe Zen team who welcomed you for a late dinner. I look forward to sharing these comments with my colleagues and indeed to welcoming you back to Futian Shangri-La soon. Yours sincerely, Jonathan Reynolds Resident Manager More 

Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff, rooms and facilities are first class. Nothing is ever a problem. We use this hotel for our customers and it has never let us down. Make sure you ask for a non smoking room as it is China and some rooms do have a smoking smell. Though they are quick and pleasant if you need to change rooms... More 

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear LennoxLad Thank you for taking the time to share your comments on TripAdvisor. We are all delighted to read that you enjoy staying at Futian, Shangri-La and appreciate the service provided by the team. We do take special care when preparing a room after a guest has smoked whilst in residence. We have in fact just recently invested in... More 

Shenzhen
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Although we live in the city of the hotel, we come to the Shangri-La once a year for a mini stay-cation. Futian Shangri-li has the best sauna, steam, indoor swimming pool in Shenzhen, great breakfasts, good wifi and TV, and is close to Shenzhen activities if you want to venture out of the hotel. We usually do not leave for... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Zana9, Thank you so much for choosing Futian Shangri-La, Shenzhen for your recent stay-cation. We are really delighted that you enjoyed your stay and especially the service provided by the team. We all very much look forward to your next visit and thank you sincerely for your continued tremendous support. Yours sincerely, Jonathan Reynolds Resident Manager More 

Senior Contributor
47 reviews 47 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 9, 2014

Stayed overnight to explore Shenzhen, and used the next day's the club floor's meeting amnesties (all exclusive). Staff was attentive and working as expected in an upmarket 5star hotel. Shangri-La hasn't disappointed me yet, hope so for the future they won't.

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Burkiu, Thank you for choosing to stay with us at Futian Shangri-La, Shenzhen. Your continuous support and recognition of our service and meeting facilities is very much appreciated. We all look forward to welcoming you back in the very near future. Yours sincerely, Jonathan Reynolds Resident Manager More 

Guildford, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 18, 2014

I have just returned from a very enjoyable week in this hotel and can’t really add any more to what has been said already in other good reviews – it is a very good hotel indeed and I would go as far as saying it is excellent. During my stay I tried the restaurants and would certainly recommend them, which... More 

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear David W, Thank you very much for your kind review shared with other travellers on TripAdvisor. We were delighted to read that you had an enjoyable stay with us and appreciate your compliments regarding our restaurants, guests rooms and general service. We very much look forward to welcoming you back in the near future. Yours sincerely, Jonathan Reynolds Resident... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Futian Shangri-La Shenzhen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Futian Shangri-La Shenzhen

Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Location: China > Guangdong > Shenzhen > Huanggang Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
Number of rooms: 528
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Orbitz, Despegar.com, Ctrip TA, Priceline, Odigeo, Tingo and Jetsetter so you can book your Futian Shangri-La Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen
Hotel Style:
#3 Romantic Hotel in Shenzhen
#4 Business Hotel in Shenzhen
#4 Luxury Hotel in Shenzhen
#4 Spa Hotel in Shenzhen
#97 Best Value Hotel in Shenzhen

139 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (97)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (1)
Viewed
Dining (16)
Viewed
View from room (6)
Viewed
Room/suite (14)
Viewed
Bathroom (8)
Viewed
Business center/function rooms (2)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (7)
Viewed
View from room (1)
Viewed
Room/suite (14)
Viewed
Dining (7)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (5)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay