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Futian Shangri-La Shenzhen

5.0 of 5 No.4088 Yitian Road, Futian District, Shenzhen 518048, China
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Futian Shangri-La Shenzhen
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Futian Shangri-La Shenzhen
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580 reviews from our community

Traveler rating
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    248
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • Chinese (Simplified) first
  • English first
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Doncaster, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars NEW

I stayed here for 2 weeks in Jan on a business trip, it was my first time to China on business and this hotel really did make my stay all the better. The rooms: They are fantastic and large, I had a room on the 25th floor on the straight side and not a corner room. The bed was amazing... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Am a regular visitor to Futian Shangri-La with work. Really impressed. Good rooms, very helpful and friendly staff. Highly recommend. The food in restaurant is good. My only wish is for them to change the menu from time to time as I have now tried everything.

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Anthony W, Thank you for choosing to stay at Futian Shangri-La, Shenzhen. Your continued support is very much appreciated. We are really pleased to read that you enjoyed stay with us and appreciated your recognition of staff and restaurant. Your suggestion about changing the menu from time to time is well received. You may be interested to know that... More 

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Shangri-la, no doubt! The grandeur of the opulent looking lobby, the iconic warm Chinese deco, the reminiscent but pleasant Shangri-la scent, the spacious and very comfortable suite... What need to be improved are always details and the environment in modern China’s good hotels. We were told airily, only when we were almost done with the check-in, that the hotel had... More 

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Aywen, Thank you for choosing to stay at Futian Shangri-La, Shenzhen. I was delighted that you appreciated the room facilities and our gym. As you pointed out, we are conveniently located in the Futian CBD, just few minutes walking distance to several shopping arcades, parks and the Exhibition Centre. As the adjacent MTR station connecting Guangzhou and Hong Kong... More 

Xi'an, China
Contributor
18 reviews 18 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for pleasure over Valentine's Day with my wife. Got a good deal on the executive floor. Have stayed in this hotel once before but this was the first time on the exec floor and with access to the lounge. Definitely upgrade if you can, well worth the money for the evening cocktail and breakfast. The food during the... More 

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Cameron66, Thank you so much for taking the time to share your recent experience at Futian Shangri-La, Shenzhen. We were delighted to read that you enjoyed both the food and our service at the Horizon Club Lounge. I will be pleased to share your comments with Ben and the rest of team on the thirty seventh floor. We all... More 

Tijuana, Mexico
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed in this hotel several times, however I have always been left with the impression that they could do a lot better. I get the impression that the hotel is old, maybe its the decorations... There is always an issue when I arrive even though I have reservations, somehow I always get smoking rooms when I arrive for the... More 

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear AngelicaDelHierro, I would like to apologise for the frustrations you highlighted following your recent visit. You're quite correct, selecting just the right room for each guest is vital and therefore we are so sorry we let you down in this regard. I wanted you to know that I have since discussed your comments with our Front Office Manager to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel, I spent there 10 days and have to say it was relaxing stay. Room was big with AMAZING bathroom! Enjoying ur bath you can watch tv, very cool :) The only thing which was not perfect was breakfast... For people from Europe who dont really like chineese food breakfast can be a little bit poor. Selection of... More 

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Maria Z, Thank you for choosing to stay at Futian Shangri-La, Shenzhen. We are glad that you had a relaxing stay and enjoyed the amazing bathroom. Regarding your observations about breakfast, please rest assured that your comments are absolutely noted and have been discussed with related departments. I am not sure whether you noticed, however we have a separate... More 

The Hague, The Netherlands
Top Contributor
84 reviews 84 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 weeks ago

For years my favourite hotel in Shenzhen, also because it's great Chinese restaurants. Do not forget to enjoy superb Cantonese food in the Seventh Son restaurant, which is not to be found op TripAdvisor as a restaurant but does merit a visit also for Westerners that appreciate good food.

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear TheHappyCamper2013, Thank you for choosing to stay at Futian Shangri-La, Shenzhen. Your continued support and recommendation of our Seventh Son restaurant is very much appreciated. We all look forward to welcoming you back soon. Yours sincerely, Jonathan Reynolds Resident Manager More 

São Paulo, São Paulo, Brazil
Top Contributor
51 reviews 51 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 25, 2015

First time in Shenzhen and company recommended this hotel. It's an awesome hotel with very good prices. The room is huge and has everything you need to work or rest. If you forgot to pack something, you will probably find it at your room without extra cost, or the hotel can provide you. My room had a Nespresso machine with... More 

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Artur H, Thank you for taking the time to share your experience of Futian Shangri-La, Shenzhen. You're very kind comments regarding our service, room amenities and breakfast are sincerely appreciated. As you correctly pointed out, we are conveniently located in the Futian CBD, just few minutes walking distance to several shopping arcades, parks and the Exhibition Centre. Thank you... More 

Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 24, 2015

We were only in Shenzhen for a couple of days but really enjoyed what time we spent at the hotel. The room was so comfy, the food was good and the pool is huge! We would happily stay here again if we ever go back but one thing I would say, the buffet food was very, very asian, not that... More 

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Waleese, Thank you so much for taking the time to share your recent experience at Futian Shangri-La, Shenzhen. We are really pleased to read that you enjoyed stay with us and appreciate your comments regarding our guest rooms, food and swimming pool. Your suggestions about the western food selection are well received. You maybe interested to know that the... More 

Atlanta
Top Contributor
65 reviews 65 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 17, 2015

Impressive lobby for entertaining guests, excellent service, Club Level well worth investment with exceptional breaskfast service and evening cocktails with good meeting room. Lcoated within walking of great western and Chinese restaurants in a very safe environment. Only downside is room furnishings are getting a little dated.

Was this review helpful? Yes
Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear BJAJDA, Thank you so much for choosing to stay at Futian Shangri-La, Shenzhen. Your recognition of our Lobby, Horizon Club and restaurants is sincerely appreciated. Maintaining a really comfortable and appealing environment is paramount, so please rest assured that we will continue to invest to ensure that both our rooms and public areas may be appreciated and enjoyed by... More 

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Additional Information about Futian Shangri-La Shenzhen

Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Location: China > Guangdong > Shenzhen > Huanggang Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
Number of rooms: 528
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Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen
Hotel Style:
#4 Business Hotel in Shenzhen
#4 Spa Hotel in Shenzhen
#4 Luxury Hotel in Shenzhen
#6 Romantic Hotel in Shenzhen
#91 Best Value Hotel in Shenzhen

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