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All 1,961 Shenzhen hotels

Futian Shangri-La Shenzhen

5.0 of 5 Hotel   |   No.4088 Yitian Road, Futian District, Shenzhen 518048, China (Huanggang Port)
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94%
Ranked #2 of 1,961 hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
CrystalGwilliam
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523 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were w a MBA foreign business excursion in Asia and had business visits in Shenzhen. This hotel was the most beautiful one we stayed in during our trip. The lobby was so beautiful and the rooms were the pretty blend of beauty and comfort. The breakfast buffet was incredible - offering all types of ethnic foods, including an amazing... More

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Sanbornville, New Hampshire
Top Contributor
152 reviews 152 reviews
54 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It doesn't get any better than this! Futian Shangri-La is conveniently located in the central business district: lots of shopping, restaurants, bars, metro. Hotel is just beautiful: fresh flowers, tastefully decorated, lots of open space. But the BEST part is the staff: always helpful, friendly, efficient and welcoming. I walk in and am greeted by hugs and genuine words of... More

Review collected in partnership with shangri-la.com

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Lisbon, Portugal
Top Contributor
76 reviews 76 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My last stay was in August last year for a few days and it was just great. This time wasn't different, the suite was impeccable, the service, the hotel limo service, and the restaurants were perfect. But the shining star of this hotel still comes from the outstanding Horizon staff. Amanda and her colleagues make you feel at home. They... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear 47carlosm, Thank you for your stay at Futian Shangri-La, Shenzhen and the time you have taken to share your experience. We are delighted to learn that our colleagues made you feel at home, especially our Horizon Club Manager Amanda and her team. We are all very much looking forward to welcoming you back in the nearest future. Your sincerely,... More

Chelmsford, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

This is a 5 star hotel change, They treat you like a King or Queen. All the facilities are top notch. The food in the Zen room is great. They have a breakfast buffet that has everything. The dinner is also great from their menu or buffet. Stay here, you will not be disappointed.

Review collected in partnership with shangri-la.com

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Cliffodrd W, Thank you so much for your recent stay at Futian Shangri-La, Shenzhen. We appreciate your recommendations on our services, facilities and dining offers in our Cafe Zen and are glad to learn, that we were able to delight you during your time with us. We are very much looking forward to welcoming you back soon. Your sincerely,... More

1 review
5 of 5 stars Reviewed 1 week ago

Our company organized our annual corporate retreat at the Futian Shangri-la for 3 days. The support and service we received from the banquet and sales team were outstanding and it made for a very memorable retreat. All the staff from the General Manager down made it a point to ensure that we were well taken care off and all the... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Kenneth Y, Thank you so much for holding your annual corporate retreat at Futian Shangri-La, Shenzhen. Your compliments towards our colleagues and the arrangements that accompanied your event and stay are highly appreciated and I was delighted to share your experience with the team. We are very much looking forward to be at your service again in the near... More

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 2 nights at this establishment on 24th and 25th June. The location is nice, Near underground shopping area and Coco park for some pub crawling. Rooms are huge nice and clean...typically of Shangri-La's status. Breakfast was good blend of east and west. Staff were pretty okay with English but preferred Mandarin, luckily i'm billigual. Free shoe shine service was... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear AsiaTravellerAsia, Thank you very much for taking your time to share your stay experience with us. We appreciate your compliments on our breakfast, colleagues and location. We are very much looking forwards to welcoming you back soon. Yours sincerely, Julian Wipper Resident Manager More

auckland
Top Contributor
51 reviews 51 reviews
43 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just finished a 3 night stay. Location is fantastic. Close to exhibition centre, Coco park shopping and restaurant area. Very safe area. I booked their most basic room - which ended up being huge almost like a suite. Room facilities all very nice though perhaps not the highest tech but very good quality. Breakfast was really excellent though... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear specialk23, Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. We are glad to learn that you enjoyed your time with us and I have shared your compliments with Ashley and the entire team. We are very much looking forward to welcoming you back in the near future. Yours Sincerely, Julian Wipper Resident Manager More

Penang
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Business trip at Shenzhen and stay at the Futian Shangri-La, overall experience is actually good but nothing much to wow about, breakfast is definately Shangri-La standard and the location is ok, room is great. Will be back if back to Shenzhen, jsut nothing to wow about.

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Ideatraveller, Thank you for your stay at Futian Shangri-La, Shenzhen. We appreciate your recognition of our breakfast and guest rooms and very much look forward to be at your service again. Yours sincerely, Julian Wipper Resident Manager More

Reading
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 20, 2014

Breakfast facilities unable to cope with numbers of guests staying at the hotel (so unlikely you will get breakfast at all unless you're prepared to queue for ever), lobby bar full of drunken guests staggering around smoking. Nobody will let you play the piano in the lobby bar!

Review collected in partnership with shangri-la.com

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Chris R, Thank you very much for your stay at Futian Shangri-La, Shenzhen. We have been very concerned to learn of your dissatisfaction and on behalf of the entire team, please accept our sincerest apologies. I have immediately looked into the areas concerned and rectifications were done. Please feel free to contact me anytime directly at julian.wipper@shangri-la.com should I... More

Seattle, Washington
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 13, 2014

The Futian Shangri-La was a really pleasant surprise. The building and facilities are beautiful, the breakfast is great, the rooms are spacious and updates and the gym is complete with a lot of weights, machines and cardio stations for a great work out. My only complaint is the bars for an after work drink leave something to be desired... no... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear SeattleChris001, Thank you for taking the time to write a review on your recent stay with us. We are pleased to learn that you had an enjoyable time and appreciate you highlighting your room, our well equipped gym as well as the sumptuous breakfast. We all look forward to welcoming you back in the nearest future. Best Regards, Julian... More

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Additional Information about Futian Shangri-La Shenzhen

Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Location: China > Guangdong > Shenzhen > Huanggang Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
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Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Shenzhen #2 Spa Hotel in Shenzhen #2 Luxury Hotel in Shenzhen #6 Romantic Hotel in Shenzhen #104 Best Value Hotel in Shenzhen
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Futian business district, Futian Shangri-La, Shenzhen, the second Shenzhen hotel for the Shangri-La group, is within easy reach of the Shenzhen Convention and Exhibition Centre, shopping malls and office towers, and is just minutes away from the Huang Gang and Futian Port border crossings into Hong Kong, 15 minutes' drive from the Louhu Railway Station and 30 minutes away from Shenzhen Bao'an International Airport and the Shekou Ferry Terminal. Blending traditional and contemporary designs, this 548 (rooms and suites) Shenzhen luxury hotel brings a new standard of hospitality to the city with its first-rate facilities and renowned Shangri-La service.Being one of the finest Shenzhen hotels, the guest rooms are among the largest in the city with an average floor area of 45 square metres. In addition, 53 spacious serviced apartments are available to cater to the needs of guests and families staying for longer periods.Discover a fine selection of cuisines from around the world at the hotel's superb restaurants and bars, and relax body and soul and in the state-of-the-art health club and luxurious spa facilities.With a commanding view of the city skyline or Shenzhen Civic Centre Park and Lotus Hill Park, Shangri-La Residences, Futian, Shenzhen offers 53 serviced apartments including one-, two- and three-bedroom units, as well as one, three-bedroom unit with study room. ... more   less 
Number of rooms
528

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