We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,961 Shenzhen hotels

Futian Shangri-La Shenzhen

5.0 of 5 Hotel   |   No.4088 Yitian Road, Futian District, Shenzhen 518048, China (Huanggang Port)
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Futian Shangri-La Shenzhen to your Saves list
Futian Shangri-La Shenzhen
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
94%
Ranked #4 of 1,961 hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Cliffodrd W Chelmsford, Massachusetts
  • Overview
  • Reviews (520)
  • Photos (113)
  • Amenities
  • Q&A
  • Room tips (25)
  • Location
  • More
Write a Review

520 people have reviewed this hotel

Traveler rating
    260
    230
    20
    3
    7
See reviews for
11
12
12
133
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Chelmsford, Massachusetts
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is a 5 star hotel change, They treat you like a King or Queen. All the facilities are top notch. The food in the Zen room is great. They have a breakfast buffet that has everything. The dinner is also great from their menu or buffet. Stay here, you will not be disappointed.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Our company organized our annual corporate retreat at the Futian Shangri-la for 3 days. The support and service we received from the banquet and sales team were outstanding and it made for a very memorable retreat. All the staff from the General Manager down made it a point to ensure that we were well taken care off and all the... More

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 2 nights at this establishment on 24th and 25th June. The location is nice, Near underground shopping area and Coco park for some pub crawling. Rooms are huge nice and clean...typically of Shangri-La's status. Breakfast was good blend of east and west. Staff were pretty okay with English but preferred Mandarin, luckily i'm billigual. Free shoe shine service was... More

Was this review helpful? Yes
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear AsiaTravellerAsia, Thank you very much for taking your time to share your stay experience with us. We appreciate your compliments on our breakfast, colleagues and location. We are very much looking forwards to welcoming you back soon. Yours sincerely, Julian Wipper Resident Manager More

auckland
Top Contributor
51 reviews 51 reviews
43 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just finished a 3 night stay. Location is fantastic. Close to exhibition centre, Coco park shopping and restaurant area. Very safe area. I booked their most basic room - which ended up being huge almost like a suite. Room facilities all very nice though perhaps not the highest tech but very good quality. Breakfast was really excellent though... More

Was this review helpful? Yes
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear specialk23, Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. We are glad to learn that you enjoyed your time with us and I have shared your compliments with Ashley and the entire team. We are very much looking forward to welcoming you back in the near future. Yours Sincerely, Julian Wipper Resident Manager More

Penang
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Business trip at Shenzhen and stay at the Futian Shangri-La, overall experience is actually good but nothing much to wow about, breakfast is definately Shangri-La standard and the location is ok, room is great. Will be back if back to Shenzhen, jsut nothing to wow about.

Was this review helpful? Yes
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Ideatraveller, Thank you for your stay at Futian Shangri-La, Shenzhen. We appreciate your recognition of our breakfast and guest rooms and very much look forward to be at your service again. Yours sincerely, Julian Wipper Resident Manager More

Reading
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 20, 2014

Breakfast facilities unable to cope with numbers of guests staying at the hotel (so unlikely you will get breakfast at all unless you're prepared to queue for ever), lobby bar full of drunken guests staggering around smoking. Nobody will let you play the piano in the lobby bar!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Chris R, Thank you very much for your stay at Futian Shangri-La, Shenzhen. We have been very concerned to learn of your dissatisfaction and on behalf of the entire team, please accept our sincerest apologies. I have immediately looked into the areas concerned and rectifications were done. Please feel free to contact me anytime directly at julian.wipper@shangri-la.com should I... More

Seattle, Washington
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 13, 2014

The Futian Shangri-La was a really pleasant surprise. The building and facilities are beautiful, the breakfast is great, the rooms are spacious and updates and the gym is complete with a lot of weights, machines and cardio stations for a great work out. My only complaint is the bars for an after work drink leave something to be desired... no... More

Was this review helpful? Yes
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear SeattleChris001, Thank you for taking the time to write a review on your recent stay with us. We are pleased to learn that you had an enjoyable time and appreciate you highlighting your room, our well equipped gym as well as the sumptuous breakfast. We all look forward to welcoming you back in the nearest future. Best Regards, Julian... More

Shanghai, China
1 review
5 of 5 stars Reviewed May 9, 2014

This is a wonderful and luxurious hotel facility! I would be delighted to stay there again! The highlights are the staff, the accommodation and the cleanliness. I wished I could have spent another night there!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear BradleyErasmus, Thank you so much for your stay at Futian Shangri-La, Shenzhen. We are happy to learn, that you had the most wonderful time with us and enjoyed to be looked after by our colleagues. I will be delighted to share your compliments with the team. We are all very much looking forward to welcoming you back in the... More

Kuala Lumpur, Malaysia
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 13, 2014

It is well located at Futian area near the Expo area and large Mulch-national companies Good location with easy access to transportation. Nice rooms and great lounge Lounge have good selection of BF and Evening snacks. Staff are very friendly and helpful.

Was this review helpful? Yes
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear WKKL, Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. Your compliments to our staff, location and facilities are highly appreciated and all these will motivate us to continuously provide the best experience to guests. Sincerely look forward to welcoming you back soon. Kind Regards Julian Wipper Resident Manager More

Powys - UK
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 5, 2014

This was my 3rd or 4th stay here and it was as good as ever if not better. I was in horizon room on 33rd floor, the room was spotlessly clean super comfortable and very quiet and peaceful, a real relaxing stay. The horizon lounge was also clean comfortable and very professional staff. You will also find it is easy... More

Was this review helpful? Yes 1
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear BeachHunter_8, Thank you so much for taking your time to share your stay experience. We are glad to learn that you have enjoyed yet another stay with us and very much appreciate your compliments towards our colleagues. We hope, to be able to welcome you back soonest. Kind Regards Julian Wipper Resident Manager More

Owners: What's your side of the story?
If you own or manage Futian Shangri-La Shenzhen, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Futian Shangri-La Shenzhen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Futian Shangri-La Shenzhen

Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Location: China > Guangdong > Shenzhen > Huanggang Port
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Orbitz, Tingo, Travelocity, BookingOdigeoWL, Despegar.com, Expedia, Ctrip DaoDao, Otel and Jetsetter so you can book your Futian Shangri-La Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen

113 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Dining (3)
Viewed
Bathroom (7)
Viewed
Room/suite (12)
Viewed
View from room (5)
Viewed
Hotel & grounds (4)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (15)
Viewed
Dining (8)
Viewed
Pool/beach area (2)
Viewed
Other (10)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Shenzhen #4 Luxury Hotel in Shenzhen #4 Spa Hotel in Shenzhen #6 Romantic Hotel in Shenzhen #103 Best Value Hotel in Shenzhen
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Futian business district, Futian Shangri-La, Shenzhen, the second Shenzhen hotel for the Shangri-La group, is within easy reach of the Shenzhen Convention and Exhibition Centre, shopping malls and office towers, and is just minutes away from the Huang Gang and Futian Port border crossings into Hong Kong, 15 minutes' drive from the Louhu Railway Station and 30 minutes away from Shenzhen Bao'an International Airport and the Shekou Ferry Terminal. Blending traditional and contemporary designs, this 548 (rooms and suites) Shenzhen luxury hotel brings a new standard of hospitality to the city with its first-rate facilities and renowned Shangri-La service.Being one of the finest Shenzhen hotels, the guest rooms are among the largest in the city with an average floor area of 45 square metres. In addition, 53 spacious serviced apartments are available to cater to the needs of guests and families staying for longer periods.Discover a fine selection of cuisines from around the world at the hotel's superb restaurants and bars, and relax body and soul and in the state-of-the-art health club and luxurious spa facilities.With a commanding view of the city skyline or Shenzhen Civic Centre Park and Lotus Hill Park, Shangri-La Residences, Futian, Shenzhen offers 53 serviced apartments including one-, two- and three-bedroom units, as well as one, three-bedroom unit with study room. ... more   less 
Number of rooms
528

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer