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All 1,809 Shenzhen hotels

Futian Shangri-La Shenzhen

5.0 of 5 Hotel   |   No.4088 Yitian Road, Futian District, Shenzhen 518048, China (Huanggang Port)
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Futian Shangri-La Shenzhen

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Ranked #2 of 1,809 hotels in Shenzhen
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
WKKL Kuala Lumpur, Malaysia
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511 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
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English first
Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

It is well located at Futian area near the Expo area and large Mulch-national companies Good location with easy access to transportation. Nice rooms and great lounge Lounge have good selection of BF and Evening snacks. Staff are very friendly and helpful.

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear WKKL, Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. Your compliments to our staff, location and facilities are highly appreciated and all these will motivate us to continuously provide the best experience to guests. Sincerely look forward to welcoming you back soon. Kind Regards Julian Wipper Resident Manager More

Powys - UK
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my 3rd or 4th stay here and it was as good as ever if not better. I was in horizon room on 33rd floor, the room was spotlessly clean super comfortable and very quiet and peaceful, a real relaxing stay. The horizon lounge was also clean comfortable and very professional staff. You will also find it is easy... More

Was this review helpful? Yes 1
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear BeachHunter_8, Thank you so much for taking your time to share your stay experience. We are glad to learn that you have enjoyed yet another stay with us and very much appreciate your compliments towards our colleagues. We hope, to be able to welcome you back soonest. Kind Regards Julian Wipper Resident Manager More

San Francisco, CA
Top Contributor
73 reviews 73 reviews
64 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Good wifi and quiet rooms. Gorgeous hotel. The restaurant across the road from the reception hall us excellent. Meeting team does well too. My first trip to Shenzen make sure you get visa in advance if you are American.

Was this review helpful? Yes 1
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear kiwi400, Thank you very much for your recent stay with us at Futian Shangri-La, Shenzhen. We appreciate your compliments towards our Shang Garden Restaurant and our Banqueting & Events Team. We are all very much looking forward to welcoming you back in the nearest future. Kind Regards Julian Wipper Resident Manager More

Ashland, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is always my preferred the style and elegance are superior. There is not a lot around the hotel mainly because is a buisness area with a lot of office but the hotel resturant and buffet is awesome

Review collected in partnership with shangri-la.com

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Pierluca C, Thank you so much for you kind note in regards to your stay experience. We are glad to learn that you had an enjoyable time with us and look forward to welcoming you back very soon. Kind Regards Julian Wipper Resident Manager More

Mumbai (Bombay), India
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What an amazing hotel...huge lobby, ballrooms, spacious rooms & fabulous food. THe breakfast spread is just amazing. The hospitality at its best. The meeting experience was taken to the top most level. The perfect MICE destination hotel.

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Julian W, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Harsh87, Thank you very much for your encouraging review on our services and facilities. We highly appreciate your recognition which I already shared with our teams. I am most pleased to learn, that you particularly enjoyed out meeting facilities and the care by our colleagues looking after those. We all look forward to welcoming you back soonest. Best Regards... More

UK
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I have recently returned from this hotel and found the service fantastic... After an accident at work I was either in a wheel chair or using crutches for the majority of my stay... The staff could not do enough for me, they were extremely attentive and often asked how my foot was progressing...5* service

Was this review helpful? Yes 1
Julian W, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Christmassy123, Thank you for sharing your stay experience with us and we hope that you have since then fully recovered. We are glad to know that you "found the service fantastic" and all your compliments will motivate us to continuously provide the best service to all our guests. We sincerely look forward to welcoming you back soon. Best Regards... More

Hamburg, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Shangri-La Futian, not the cheapest, but offering a excellent value for the price, with excellent and caring staff making you feel welcome and at home. The hotel is well located, and easy to access by car and public transportation and connects well to Hong Kong and Shenzhen airport for international arrivals and departures.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Julian W, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Foessleitner O, Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. We are glad to learn of your satisfaction with our services and location. The "feel at home" experience is what we are thriving for and I am delighted to share your compliments with the team. We are all very much looking forward to welcoming you back... More

Calgary, Canada
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 8, 2014

I travel a lot. I am jaded and more often disappointed than thrilled by hotels. This hotel surpassed all my expectations. The restaurant is superb, the rooms very comfortable, the staff beyond reproach. Thank you to Philip Jiang, the service manager at the front desk for the interest.

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Julian W, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear taffyyyc, Thank you very much for your kind note in regards to your experience. I have shared your compliments with Philip Jiang and our entire team and we are all very much looking forward to welcoming you back to Futian Shangri-La, Shenzhen to be at your service once again. Yours sincerely, Julian Wipper Resident Manager More

Shanghai, China
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 8, 2014

Overall good Shangila stay. I have stayed at few Shangrila during these few years and I hate the shampoo and conditioner at all Shangrila. It made the after wash hair feel so dry, worse than those normal shampoo and conditioner sold at Watsons. My friend said so too. I expect the price we paid to be given decent stuff.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Julian W, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear 717 Jessica, Thank you very much for your stay at Futian Shangri-La, Shenzhen. We have taken note on your comments in regards to some of our room amenities and appreciate your time taken to let us know about your recommendation for improvement. We are very much looking forward to welcoming you back, hopefully in the not too far future.... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed March 2, 2014

Futian Shangri-La - Excellent staff & great property. Highly recommend! Excellent location with walking distance to shopping (several Malls) , restaurants (Italian & local) and steps away from Starbucks.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Julian W, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Ricardo W, We are glad to know that you recommend our hotel and commented about our "excellent staff & great property". Thank you for your compliments which I will be delighted to share with all colleagues. We are very much looking forward to welcoming you back soon. Yours sincerely, Julian Wipper Resident Manager More

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Additional Information about Futian Shangri-La Shenzhen

Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri-La Shenzhen Hotel
Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Location: China > Guangdong > Shenzhen > Huanggang Port
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Shenzhen
#2 Luxury Hotel in Shenzhen
#128 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
Official Description (provided by the hotel):
Located in the heart of Futian business district, Futian Shangri-La, Shenzhen, the second Shenzhen hotel for the Shangri-La group, is within easy reach of the Shenzhen Convention and Exhibition Centre, shopping malls and office towers, and is just minutes away from the Huang Gang and Futian Port border crossings into Hong Kong, 15 minutes' drive from the Louhu Railway Station and 30 minutes away from Shenzhen Bao'an International Airport and the Shekou Ferry Terminal. Blending traditional and contemporary designs, this 548 (rooms and suites) Shenzhen luxury hotel brings a new standard of hospitality to the city with its first-rate facilities and renowned Shangri-La service.Being one of the finest Shenzhen hotels, the guest rooms are among the largest in the city with an average floor area of 45 square metres. In addition, 53 spacious serviced apartments are available to cater to the needs of guests and families staying for longer periods.Discover a fine selection of cuisines from around the world at the hotel's superb restaurants and bars, and relax body and soul and in the state-of-the-art health club and luxurious spa facilities.With a commanding view of the city skyline or Shenzhen Civic Centre Park and Lotus Hill Park, Shangri-La Residences, Futian, Shenzhen offers 53 serviced apartments including one-, two- and three-bedroom units, as well as one, three-bedroom unit with study room. ... more   less 
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