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All 2,131 Shenzhen hotels

Futian Shangri-La Shenzhen

5.0 of 5 Hotel   |   No.4088 Yitian Road, Futian District, Shenzhen 518048, China (Huanggang Port)
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94%
Ranked #2 of 2,131 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
tyrfi Warsaw, Poland
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531 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • Japanese first
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English first
Warsaw, Poland
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I spent just four days in ShenZhen, and my host decide to chose this place. Thank You :D Hotel is nearby to McDonald's, very near to garden and not far from old part of the City. Services and accommodation was fine, apartments was amazing big. Really nice breakfast and luxury shower room. There was also a little problem with air... More

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear tyrfi, I was sorry to hear that you initially experienced an air-conditioning defect and wanted to thank you once again for your understanding whilst the matter was resolved. Fortunately such issues are rare and please rest assured that our engineering team has since addressed the fault you highlighted. Please accept our apologies for the poor start to your visit,... More

Ho Chi Minh City, Vietnam
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent staff, especially in the Horizon Club, these guys and gals really make your stay a pleasure, real fun to communicate with. Thanks to the 2 special ladies and the 1 young man, you know who you are.

Review collected in partnership with shangri-la.com

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Peter M, Thank you for your continued support of Shangri-La Futian. I was delighted to read how much you appreciate the service in our Horizon Club Lounge. I quite agree, ultimately its the team that make the difference and I we be pleased to share your generous comments with them. We very much look forward to welcoming you back... More

Guildford, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Returning several times per year to this hotel I am always so relieved when I arrive and settle in to the elegant comfort, secure in the knowledge that the staff will anticipate my every need with a smile and a warm welcome. Its like coming home each time and everything is done to make my stay as easy and enjoyable... More

Review collected in partnership with shangri-la.com

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear SusanL212, Thank you for your tremendous support of Futian Shangri-La. It was lovely to read your recent posting and we certainly trust that you will continue to consider Shangri-La your home from home when visiting Shenzhen. I look forward to saying hello in person when you are next with us. Yours sincerely, Jonathan Reynolds Resident Manager More

1 review
5 of 5 stars Reviewed 1 week ago

Arrived early from another hotel, front desk staff was exceeding my expectation to give an early check in - extremely helpful to prepare an important meeting later that day. Also it is walking distance to exhibition center and KERRY center.

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear hk703, Thank you so much for staying at Futian Shangri-La, Shenzhen and for taking the time to acknowledge our Front Desk team. I was delighted to read that they ensured a warm welcome and assisted with your meeting preparations. We all look forward to welcoming you back in the very near future. Yours sincerely, Jonathan Reynolds Resident Manager More

Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As usual the staff at the Futian Shangri-La did a great job. From the warm reception I received at check-in to the light-hearted banter at the check-out process, my experience was superb. I want to find the same bed for my home!

Review collected in partnership with shangri-la.com

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Jonathan R, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Jaltizer, Thank you for choosing to stay at Futian Shangri-La, Shenzhen. Your continuous support is very much appreciated. I look forward to sharing your generous comments with rest of the team. We look forward to welcoming you back soon. Yours sincerely, Jonathan Reynolds Resident Manager More

Macau, China
Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We decided to spend the weekend in Shenzhen and choose the Futian Shangri-La by chance. It turned out to be an excellent choice: the subway it's on it's main door (Luohu station, line 1), which facilitates the mobility; we went everywhere just by taking the subway (seems the best way to move in the city). The hotel itself it's good,... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear AnaMacau, Thank you for sharing your stay experience at Futian Shangri-La, Shenzhen. We are pleased to learn, that you enjoyed your stay very much and appreciate your recognition of our colleagues, breakfast, and location. Taking the subway is indeed a convenient way to discover the city, its' attractions and places of interest. As we are located so close to... More

Senior Contributor
30 reviews 30 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 28, 2014

We were w a MBA foreign business excursion in Asia and had business visits in Shenzhen. This hotel was the most beautiful one we stayed in during our trip. The lobby was so beautiful and the rooms were the pretty blend of beauty and comfort. The breakfast buffet was incredible - offering all types of ethnic foods, including an amazing... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear CrystalGwilliam, Thank you for sharing your stay experience with us and we are glad to learn that you had the most enjoyable stay experience on your recent business trip to Shenzhen. I am delighted to be able to share your compliments with the rest of the team and we sincerely look forward to welcoming you back in the near... More

Sanbornville, New Hampshire
Top Contributor
160 reviews 160 reviews
57 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed July 28, 2014

It doesn't get any better than this! Futian Shangri-La is conveniently located in the central business district: lots of shopping, restaurants, bars, metro. Hotel is just beautiful: fresh flowers, tastefully decorated, lots of open space. But the BEST part is the staff: always helpful, friendly, efficient and welcoming. I walk in and am greeted by hugs and genuine words of... More

Review collected in partnership with shangri-la.com

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Kmcoyle, Thank you for your stay at your "home away from home". Your compliments towards our colleagues are highly appreciated and we are all pleased to know, that you enjoyed our hospitality and facilities. We look forward to welcoming you back very soon. Yours sincerely, Julian Wipper Resident Manager More

Lisbon, Portugal
Top Contributor
82 reviews 82 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 26, 2014

My last stay was in August last year for a few days and it was just great. This time wasn't different, the suite was impeccable, the service, the hotel limo service, and the restaurants were perfect. But the shining star of this hotel still comes from the outstanding Horizon staff. Amanda and her colleagues make you feel at home. They... More

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SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear 47carlosm, Thank you for your stay at Futian Shangri-La, Shenzhen and the time you have taken to share your experience. We are delighted to learn that our colleagues made you feel at home, especially our Horizon Club Manager Amanda and her team. We are all very much looking forward to welcoming you back in the nearest future. Your sincerely,... More

Chelmsford, Massachusetts
1 review
5 of 5 stars Reviewed July 19, 2014

This is a 5 star hotel change, They treat you like a King or Queen. All the facilities are top notch. The food in the Zen room is great. They have a breakfast buffet that has everything. The dinner is also great from their menu or buffet. Stay here, you will not be disappointed.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLFT-Comms, Resident Manager at Futian Shangri-La Shenzhen, responded to this review

Dear Cliffodrd W, Thank you so much for your recent stay at Futian Shangri-La, Shenzhen. We appreciate your recommendations on our services, facilities and dining offers in our Cafe Zen and are glad to learn, that we were able to delight you during your time with us. We are very much looking forward to welcoming you back soon. Your sincerely,... More

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Additional Information about Futian Shangri-La Shenzhen

Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Location: China > Guangdong > Shenzhen > Huanggang Port
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
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Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen

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