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Kempinski Hotel Huizhou

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No.2 Jiangbei Yunshan West Road, Huicheng District, Huizhou 516000, China
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Best prices for: 1 room 1 guest
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Kempinski Hotel Huizhou
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Kempinski Hotel Huizhou
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38 reviews from our community

Traveler rating
    18
    13
    3
    2
    2
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2
3
1
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Kortrijk, Belgium
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was OK, check out took very long. Staff very friendly, but in the restaurant sometimes lacking knowledge of English, Room was large, nice, clean, well equipped (nespresso). very good bed, plenty of choice for pillows. View from the very dirty window was bad: construction works and ugly apartments. Breakfast plenty of choice, buffet in the evening same. Large... More 

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Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at Kempinski for a business trip. The hotel itself was very nice but there were a few things which let the overall experience down. In the positive side: 1. Check in was fast and staff understood and spoke English well. 2. The executive lounge was great. Good selection of snacks and drinks which was free. 3. The... More 

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Guangzhou, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2014

The room is really spacious with well equipped facilities. The design is really fantastic reflecting luxury and modern contemporary. When I enter the room I really feel exciting and enjoyed the stylish design. The bathroom with round bathtub and shower case is really good and feel very much relaxed when soaked in the bathtub. The bathroom amenities are superb and... More 

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Wylie, Texas
Top Contributor
51 reviews 51 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 3, 2014

I was only staying one night, the room was beautiful and well equipped. Had two thermostats for controlling the AC one for the bathroom area, and one of the bedroom area. Bathroom worked great and cool the area, while the bedroom when it worked was cooling but it kept cycling although I had the setting for 18C it never reached... More 

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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 24, 2014

i checked in in this hotel on 23/9 for 2 nights 1. thanks for the upgrade. 2. excellent breakfast buffet spread , actually the best . 3. easy communication - lot of staff speak english in this hotel, which is actually not true with most of the hotels in china. 4. comfortable and exc rooms. 5. housekeeping definitely needs a... More 

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Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 4, 2014

Why is this not Number one in Huizhou. We were there on a travel zoo deal. Very friendly check in (and check out). Attentive lobby staff, also in the restaurant. Although the chefs do take, “Beef should have a little pink” a bit too far. If it has blood when they cut it, it is raw. So they will fry... More 

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Siem Reap, Takev, Cambodia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 9, 2014

After 1 hour and half from Guangzhou, we arrive in this spectacular hotel which we have been greeting by the professional and attentive General Manager Christian. Nice and enthusiasm, you will feel 1 million dollars in this hotel. The room spacious, the food tasty. To stay in an other hotel in this city will be a mistake. Highly recommended...

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Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 9, 2014

First of all i'm writing this review in comparison to first tier 5 Star brand in Asia, not US and Europe. There are so many different definitions in term of service and hardware between this 2 part of the world. If you were to compare with US and Europe hotelier, i could say everything is good and better. Since we... More 

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Hong Kong, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 25, 2014

I just visited this hotel last week, the room is good and clean, the staff at the 6/F swimming pool, gym room are nice and friendly. But we have dinner and breakfast buffet at the 1/F restaurant called "Seasons", the behavior of the waitress and cook are really bad, no smile, impolite, seems don't want to serve us, it really... More 

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Tampere, Finland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2013

This was my second stay in this hotel. For some reason I got lucky and I got upgraded to executive floor level. In my mind the room was exactly the same as the basic one I had in March but now I had the execute lounge service which was very nice. This is all in all a good hotel, the... More 

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Jane Y, Public Relations Manager at Kempinski Hotel Huizhou, responded to this review

Dear guest, Many thanks for your comments. Kempinski Hotel Huizhou is committed to bring exceptional experience to every guest. Look forward to your next stay in a near future. More 

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