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Pullman Dongguan Forum

#5 of 982 Hotels in Dongguan
Certificate of Excellence
No.32 Dongcheng Middle Road, Dongcheng District, Dongguan 523129, China
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1 room 1 guest
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Pullman Dongguan Forum
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325 Reviews from our TripAdvisor Community

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Traveler rating
    136
    153
    30
    5
    1
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13
22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (325)
  • Mar-May only
    (84)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (53)
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High Point, North Carolina
1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Pull man Forum many times and overall, always good. The only negative comment would be that some equipment in the exercise room is not working and quite old. Buffet menu could be varied a bit.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Thank you for choosing Pullman Dongguan Forum and much appreciate your comments regarding your stay here. Your great suggestion and comments towards our facilities are being forwarded to concerned department who is to follow up the fitness centre facilities checking and maintanance regularly. Thank you again for your continuous support and please let us know if have any suggestion next... More 

Hitchin, United Kingdom
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Expectations are certainly high when you arrive at this hotel. The hotel reception is impressive, rooms are spacious and well appointed with all the little extras you would come to expect. However in other areas, this hotel falls very short of its five star rating. My check in was painfully slow, and dinner and lunch in Carmen's bar and the... More 

Was this review helpful? Yes
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Madam, Thank you for choosing Pullman Dongguan Forum and much appreciate your comments regarding your stay here. We are terribly sorry of the occasional incident you've encountered in our hotel F&B outlets and please rest assured that the management team will follow up your matter seriously, concerned staff and managers were being critized. Such kind of case will not... More 

Tempe Arizona - USA
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 26, 2015

This Hotel is very comfortable. My favorite is the beautiful park next to the property with hiking trails and lakes. The hotel has an indoor lap pool and work out gym. A fun Bar down stairs, and is close to an expat area with lots of great places to eat. I woul recommend " One for the Road" English Pub.... More 

Was this review helpful? Yes
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Thank you for choosing Pullman Dongguan Forum and much appreciate your comments regarding your stay here. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Chicago, Illinois
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 23, 2015

Stayed here recently on a business trip. The whole experience was what you want when you arrive after a long trip. Easy check-in, wonderful service, friendly staff, great room and furnishings and very clean. The hotel restaurant was excellent as well. I only enjoyed breakfast at the restaurant but there was a wide array of both local and international food... More 

Was this review helpful? Yes
pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Sir, Thank you for choosing Pullman Dongguan Forum and much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 29, 2015

This hotel continues to deliver with good rooms. Good check in and out proceedures and good overall ambience. However!!!! As usual it under delivers on food. 2 examples. Beef noodle soup. Beef was gristle only could not be eaten. Best to avoid Breakfast today asked for omlette with everything except onions and mushrooms Checked chef understood. Reply ok ok no... More 

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pullmandg, Public Relations Manager at Pullman Dongguan Forum, responded to this review

Dear Sir, Thank you for choosing Pullman Dongguan Forum and much appreciated your comments. We sincerely apologize your poor experience in our restaurant, please rest assured that we are taking appropriate measures to improve our food quality. About our staff poor English, certain English courses are being conducting. Once again we do apologized and hope that you will give us... More 

Malvern, Pennsylvania
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 16, 2015

The Pullman group has very nice properties, and the Pullman Dongguan is well appointed with spacious rooms with balconies overlooking a lovely landscaped pool, great shower and bath, decent TV choices. But there are characteristics that can put you off... 1. It's dark. Really, most of the common spaces seem very heavy and somber. 2. The buffet dinner restaurant is... More 

Was this review helpful? Yes
pullmandg, Manager at Pullman Dongguan Forum, responded to this review

Dear Madam, Thank you for choosing Pullman Dongguan Forum and much appreciated you comments and suggestions. About the illumination issue, it is the decor design by hotel designer, and we will asked our Enginner to check if all lightings are well working. About the buffet lunch and dinner, it is more Chinese style, while we suggest you may try our... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed June 15, 2015

Overall was good except check-in. Upon check-in, usually I provide reservation number, password & membership card. This was 2nd times I check-in asked me to provide number of day I stay & what type of room & rate. Ended I have to turned on laptop to search for it. Imagined I was travelled 4 hours flight plus 1.5 hour journey... More 

Review collected in partnership with Pullmanhotels.com

Was this review helpful? Yes
pullmandg, Manager at Pullman Dongguan Forum, responded to this review

Dear Sir, Thank you for choosing Pullman Dongguan Forum. We are terribly sorry for the problem you encountered at our Front Desk, and we undertood there is no excuse to explain for it, but we are sure that it will not happen in the future, coz we are updating the system, some figures are lost. Apoligized for our not-meet- your-expectation... More 

Dallas, Texas
1 review
3 of 5 stars Reviewed June 13, 2015

based on the reviews, I was expecting a luxury hotel. Not the case. I went to the gym/pool. the locker room was filthy! I went looking for a towel and found the attendant spleeping in a secondary room in the lockerroom. The sauna was tiny. maybe 3 people could fit in there and the glass was so dirty you couldn't... More 

Was this review helpful? Yes
pullmandg, Manager at Pullman Dongguan Forum, responded to this review

Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The training to staffs will be... More 

Atlanta, Georgia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 12, 2015

Great hotel for any occasion. The rooms are very spacious with comfortable beds. Bathrooms are excellent with huge showers and great water pressure. Decent amount of food on the hotel grounds that can get you by for a few nights. Not a whole lot of quality nightlife though. Very good value!

Was this review helpful? Yes
pullmandg, Manager at Pullman Dongguan Forum, responded to this review

We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

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