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Sofitel Dongguan Golf Resort

5.0 of 5 No.8 Yingbin Road, Dongcheng District, Dongguan 523129, China
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Certificate of Excellence 2014
Sofitel Dongguan Golf Resort
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Sofitel Dongguan Golf Resort
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115 reviews from our community

Traveler rating
    41
    58
    11
    3
    2
See reviews for
8
5
7
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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  • French first
  • German first
  • Italian first
  • Japanese first
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    (29)
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    (37)
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    (33)
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    (16)
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Teresina, PI
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2014

A great experience at a wonderful hotel! Transfer to canton fair and quiet room for a good rest! Room service is perfect and restaurant is amazing! Dongguan is a city close to Guangzhou and pretty fair prices.... The hotel has the best breakfast I ever had! The private taxis in the hotel has good prices!

Was this review helpful? Yes
Sofitel_Dongguan, General Manager at Sofitel Dongguan Golf Resort, responded to this review

Hi Leonardo, Thank you for the excellent remark. It's always nice to read about how guests enjoy the resort and what we have to offer. Thanks for reminding that if taxi becomes difficult to get at time, the hotel could also provide hotel vehicle for hire at a very reasonable rate to to town. Thanks again. Look forward to serving... More 

Melbourne
Contributor
19 reviews 19 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 4, 2014

Very nice place. Could be more interested in the guest. Let the client know all about your facilities available to them. Showing them to the room doesn't cut it anymore. Ordered room service after arriving at hotel late in the evening. Dinner arrive very quickly, and was very very good. I found the lobby very warm and stuffy but it... More 

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Golf Resort, responded to this review

Hi Upandaway2, Thank you for your candor and sharing your comments with us here. I apologize for the hiccups in the service, but glad to know that you enjoyed the room service very much. I've shared your review with my team. The issues have been brought up in our daily briefing operation briefing. We look forward to serving you better... More 

Hong Kong
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 4, 2014

The location as mentioned by many others is great, very close to downtown Dongguan and easily accessible to many manufacturing towns nearby. Henglizhen where I work is 25 minutes drive. The rooms although pretty large are somewhat dated and the walk to some rooms is more than 5 minutes, including a few detours getting lost with the signage! Take care... More 

Was this review helpful? Yes 1
Sofitel_Dongguan, General Manager at Sofitel Dongguan Golf Resort, responded to this review

Hi MJH, Apparently, we have failed to impress you in many counts. Please accept my sincere apology for the imperfection. I've taken your comments to my managers to zero in problems areas you mentioned. The latest new member of my executive team is the Executive Chef, a Frenchman, who joined us last month. Hopefully, you would be able to sample... More 

Dongguan, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 27, 2014

hotel is really nice, peaceful, with beautiful surroundings, even though you´re still in big town, you´re in green with amazing view, but after years already somewhat deteriorates, the service is terrible, slow non- or poorly speaking English, the breakfast compare to other hotels with poor choice, no poolside towels, no people...so if you looking for quite, peaceful place, this hotel... More 

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Golf Resort, responded to this review

Hi Petra M, I beg your pardon for my tardiness and the shortfall in our services despite the beautiful surroundings you mentioned. As the new general manager, we have been working feverishly to provide every guest a memorable experience. Apparently, we failed to impress in your case. My apology for the disappointment. I've since hired some new members of my... More 

Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 20, 2014

My first trip to dongguan. Sofitel golf resort was suppose to be a highly rated hotel but sad to say the image of the hotel does not live up to the expectation. The breakfast buffet was horrible with not much offering. The rooms were big but full of bed bugs and mosquitos. The weight machine and safe box is faulty... More 

Was this review helpful? Yes 1
Sofitel_Dongguan, General Manager at Sofitel Dongguan Golf Resort, responded to this review

Please accept my sincere apologies for those defects you experienced during your last stay. Giving unclean room to our guests is certainly not our usual standard of service. Rest assured that we’ve been using an external pest control company for years and 3 times a week spraying schedule to cover all areas by stages. In view of the concern, we’ve... More 

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 2, 2014

Stayed here in April and was instantly relaxed. Beautiful grounds, a nice swimming pool and a fabulous golf course help you forget the hustle and bustle of a big city in China. A lovely, spacious room that included everything I would expect from a hotel of this calibre. Breakfast was the only disappointment.... however perhaps my expectations were unrealistic given... More 

Was this review helpful? Yes
Sofitel_Dongguan, General Manager at Sofitel Dongguan Golf Resort, responded to this review

Thank you for your full score on TripAdvisor! I’m pleased to learn that you have enjoyed a Magnifique stay with us. My apology that the breakfast fell short to your expectation while other parts of the resort have saved the day! As the new general manager of both resorts, I do see some improvements can be done. In time, I... More 

Pecetto Torinese, Italy
Top Contributor
109 reviews 109 reviews
71 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 17, 2014

I spent only one night in this hotel; overall experience has been very positive. I got an upgrade to a Club room, very spacious and comfortable with private garden :) The swimming pool is nice, restaurants are not so bad, even if far away from perfection, but what is really astonishing is the place ... you are in Dongguan, but... More 

Was this review helpful? Yes 1
Sofitel_Dongguan, General Manager at Sofitel Dongguan Golf Resort, responded to this review

Thank you for sharing your comments on this platform with regards to your recent stay in our resort. I am glad to learn that you are fond of the room and the surrounding of the resort. As the new general manager to this resort, I’ll look into areas of shortfalls with my team and continuously improve to “perfection.” Your comments... More 

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Additional Information about Sofitel Dongguan Golf Resort

Address: No.8 Yingbin Road, Dongcheng District, Dongguan 523129, China
Location: China > Guangdong > Dongguan
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Dongguan Golf Resort 5*
Number of rooms: 133
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Also Known As:
Dongguan Sofitel
Hotel Style:
#3 Top resorts Hotel in Dongguan
#14 Best Value Hotel in Dongguan
#16 Business Hotel in Dongguan
#16 Luxury Hotel in Dongguan

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