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All 971 Dongguan hotels

Sofitel Dongguan Royal Lagoon

5.0 of 5 Hotel   |   No.8 Yingbin Road, Dongcheng District, Dongguan 523129, China
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Sofitel Dongguan Royal Lagoon
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Ranked #5 of 971 Hotels in Dongguan
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
ShawnLEE1975 Singapore, Singapore
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328 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle, Australia
2 reviews
2 of 5 stars Reviewed 1 week ago

Hardest five star hotel bed I've ever slept in, was terrible :( "king" was two beds pushed together with nothing over the uncomfortable join in the middle! Made worse by house keeping stealing my power bank :( After 3 room changes looking for a better bed, even asking if I could pay an upgrade fee to get a softer bed,... More

Review collected in partnership with Accorhotels.com

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Yowiegirl, After replying quite a few delightful guest experiences, I feel sad that we failed to impress you during your stay in many counts. Please accept my sincere apology for the disappointment. I understand each individual is unique. Perception is reality! I've shared your comments with my team. I hope you would share with us your booking information and... More

Montebelluna
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In the Donguang area is the top experience I had. A brand new Hotel, great design, good services...all surrounded by green gardens, lake, wood. Room is finished with top quality materials and accessories. All for a good price. I didn't experienced the Spa but I heard that other guests were delighted. Positive opinion.

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Giuseppe, Much appreciated for the great review here. I felt the same when I first arrived this lovely resort. The thing is this resort has celebrated 12 successful years. Sofitel Dongguan Royal Lagoon has been the jewel of Dongguan for many years. The upgrades and refurbishment will continue to ensure your experience with us is a memorable one. Thank... More

Senior Contributor
31 reviews 31 reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 19, 2014

I just spent a week here with "yourofficeinchina" assisting me and what a great place! You must taxi in and out to go anywhere but who cares when a taxi is £2? Staff are great, rooms big and airy, nice firm beds, great pools indoor and out, good bar, good breakfasts, good everything. Basically, western service levels. The spa/massage is... More

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi SSMith700, Thank you for the great review here. The resort is indeed a beautiful. I'm glad that you've enjoyed everything else too. Besides taxi, the resort provides hourly free shuttle service to the bar street and city center just nearby. Best Regards, Henry Tay More

Singapore
1 review
5 of 5 stars Reviewed October 13, 2014

This hotel is well placed and away from chaotic city life. The hotel staff are nice and friendly at all times. The only draw back is it is very tough to book taxi and one has to prepare to wait for some time to get one.

Review collected in partnership with Accorhotels.com

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi HWC1961, Sofitel Dongguan Royal Lagoon is indeed a haven of resort just 10mins from the Dongguan city center. I'm sorry to hear that taxi isn't as readily available as most city hotels. We do have shuttle service to the other nearby Sofitel Golf Resort, downtown, and bar street by the hours. Hope you would find it useful. I would... More

Belfast, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 13, 2014 via mobile

Stayed just the one night I'm afraid, but that was enough to judge the quality of the place. Friendly and attentive staff everywhere. Breakfast was excellent, the restaurant we ate in was good but a bit pricey for what was on offer. Bar and live entertainment was great.

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Boilwash, Thank you for the manifique review. I'm glad that our team has left with you a great first impression in your short stay. Please come again, I'd highly recommend the lakeview room or suite facing the beautiful outdoor pool and lake. Most of the guests who have experienced would give two thumbs up. Value for money. Thank you... More

Oswestry, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 12, 2014

A lovely birthday treat, room, view, swimming pool, food were all really great. However the live .Music in the Brazilian BBQ restaurant was so loud that we couldn't hear each other speak, and I even had to leave the restaurant at one point as it was so loud

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Gaynor390, Happy belated birthday! I am glad that you enjoyed your birthday resort experience except the music bit. I believe it happened during China National Day Holiday. We had a one-time guest band for Brazilian Restaurant during the holiday. Perhaps, they had carried a bit on their performance and to loud at some point. Please accept my apology for... More

hawaii
Contributor
19 reviews 19 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 26, 2014

Though it was hard for my driver to find, this hotel was worth the challenge. It's in a very green and high-end area of Dongguan. Checking in was quick and the staff was helpful. The AC in my room was somewhat weak. Overall, no complaints.

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Albert, Thanks for the nice review there. Our resort is indeed a magnifique resort near the city with just 10mins by car to city center. Shuttle service is available every hour. If you drive, it's even more convenient. Sorry about the AC that didn't seem to function perfectly in your room. I'm glad you enjoyed your stay overall. Thanks... More

2 reviews
5 of 5 stars Reviewed September 21, 2014

Our decision of grabbing a quick weekend getaway to Sofitel Donnguan was seen with skepticism by our folks here. However, we trusted the reviews (rather, the hotel's response to the reviews) to finalise this destination. We chose the train to Changping from HK as a mode of transport to the hotel. Thankfully, the hotel helped us with the Chinese name.... More

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Ankit, Thank you for your kind review and magnifique recommendation. I'm most delighted to read your enjoyment throughout your stay at our resort. Yes, direct train from HK, train will stop at Changping Station. From there about RMB120+ taxi ride single trip to resort. (About 45mins) If those would take speed train at Shenzhen Station, I'd recommend to stop... More

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Additional Information about Sofitel Dongguan Royal Lagoon

Address: No.8 Yingbin Road, Dongcheng District, Dongguan 523129, China
Location: China > Guangdong > Dongguan
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Dongguan Royal Lagoon 5*
Number of rooms: 268
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TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Booking.com, Agoda, Despegar.com, Ctrip TA, ACCOR, Odigeo, TripOnline SA, Orbitz and Tingo so you can book your Sofitel Dongguan Royal Lagoon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Dongguan Royal Lagoon Hotel Dongguan
Accor Dongguan Royal Lagoon
Dongguan Sofitel

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