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All 974 Dongguan hotels

Sofitel Dongguan Royal Lagoon

4.5 of 5 Hotel   |   No.8 Yingbin Road, Dongcheng District, Dongguan 523129, China
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Sofitel Dongguan Royal Lagoon
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Ranked #5 of 974 Hotels in Dongguan
Certificate of Excellence 2014
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342 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located next to a golf course, in a resort style environment. The room is huge with chinese style decoration and very spacious bathroom with bathtub. Lighitng in the bedroom is too dark for my liking, probably on average with most 5 stars hotel though. Their bedding is absolutely wonderful. Everything from the bed, pillow, comforter were just... More 

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Dongguan, China
Top Contributor
213 reviews 213 reviews
82 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Dongguan is a very large sprawling city so hotel selection can be difficult if you are not sure of the location. The Sofitel Royal Lagoon is located near Qifeng with its lake and walking tracks in the centre of Dongguan. Easily accessible to the centre of Dongguan with its Bar Street and restaurants just 5 mins by taxi it is... More 

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Newbury, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel as I was here for a weekend and thought it had nice surroundings. It did and, on the whole, it was very nice place to stay. The room was good, facilities good and service was good. Only 4 stars as I felt that for the price (in China) certain things didn't quite reach my expectation.... More 

Review collected in partnership with Accorhotels.com

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi RWhite275, Thank you for sharing your comments here. Your comment on the cold food has been shared with our kitchen team. My apology for that. I must say that the outlets are more quite before the coming Chinese New Year holidays. And, I agree that the surrounding of the resort is beautiful. Ducks are added in the pond behind... More 

Brisbane, Australia
Top Contributor
52 reviews 52 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was in a great location. Around the lagoon and away from it all and the pollution of the city. The Japanese restaurant was great, we had tepenyaki and it was delicious. Well worth it. The rooms and service were all good. Just a bit of a language barrier sometimes, but we were in China. The pool would have... More 

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Kase87, Thank you for your comments and praises. Our outdoor swimming pool is indeed a major attraction in the summer with many kid's activities in the pool and off the pool. Great family fun. Come again when it's warmer and have fun with family too. Thank you. Best Regards, Henry Tay More 

London
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent 4 days at this hotel while at the canton fair on a buisness trip the staff were very good the rooms were lovely the bed was the biggest bed I've ever seen in a hotel I mean it was gigantic breakfast was ok not great the general decor of hotel was top class what is expected of a... More 

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Mike, Thank you for your compliment and positive recommendation to our hotel. Royal Lagoon is a good resort for business traveler as it's close to town, and great for family fun on weekend for the resort environment. Certainly, we're "5-Star." Activities available for winter and summer to keep children entertained. Thank you. Best Regards, Henry Tay More 

Hong Kong, China
2 reviews
5 of 5 stars Reviewed January 11, 2015

If you want a good retreat from your daily busy life, it is definitely a good choice to stay here. Good accomodation with adequate facilities that sufficiently enlightens your stay without going out to the down town for more. Besides, courteous staff also make you feel at home.

Review collected in partnership with Accorhotels.com

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Happy B, Thank you for your affirmative recommendation to our resort. Do tell your friends about this hidden gem in Dongguan. Indeed, our resort is a great getaway from Hong Kong and nearby cities of Dongguan. Glad that you enjoy! Best Regards, Henry Tay More 

Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 7, 2015

First thing is to say the staff of the Hotel are fantastic, great service. The hotel is ok its just worn and tired and could do with a facelift. I used the hotel whilst visiting the canton fair, I would return if I was on my own but not with the family.

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Seoman32, Thank you for your recognition on our quality of service. The hotel is also under going some soft refurbishment. It's a 12 years old property but it has it charm as the Oasis of Dongguan. The resort is good for business trip and also great with family with children. We're relaunching our family fun activities starting Feb 19,... More 

Hong Kong, China
Contributor
15 reviews 15 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 7, 2015

Their service standard was not up to the Sofitel standards. Reception staff and Coffee Shop Staff not proactive, and no greeting at all when I approached the service counter every time. They seem not familiar with the system, I booked two rooms thru Accor’s official website but the reception staff could not found the booking when I check-in. She had... More 

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Parkpanda, Thank you for sharing your comment here. It's always through sincere guest feedback we could continue to improve on our products and services. Apparently, we've failed to impress you during your recent stay. Please accept my sincere apology for the shortfall in our services that you experienced. Your comments have been shared with my teams. No excuses for... More 

Glasgow
1 review
3 of 5 stars Reviewed December 13, 2014

Lovely, quiet location next to Huying Park and the lake (great for walking and jogging). The day before I was due to visit a factory (quite far away), I booked a taxi with the concierge for 7am the next morning, but they had no record of it when I appeared ready to go in the morning. Took another 25 minutes... More 

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Glasgow, Clear to me that we failed to impress you on your last stay. Please accept my sincere apology for the shortfall in our services. Candor comments like yours will certainly help us to improve on our products and services. I've shared your comments immediately with my management team. Extra attention is instilled in the early hour of breakfast.... More 

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Additional Information about Sofitel Dongguan Royal Lagoon

Address: No.8 Yingbin Road, Dongcheng District, Dongguan 523129, China
Location: China > Guangdong > Dongguan
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sofitel Dongguan Royal Lagoon 4.5*
Number of rooms: 268
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Also Known As:
Sofitel Dongguan Royal Lagoon Hotel Dongguan
Accor Dongguan Royal Lagoon
Dongguan Sofitel
Hotel Style:
#5 Spa Hotel in Dongguan
#5 Luxury Hotel in Dongguan
#6 Business Hotel in Dongguan
#35 Best Value Hotel in Dongguan

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