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All 972 Dongguan hotels

Sofitel Dongguan Royal Lagoon

5.0 of 5 Hotel   |   No.8 Yingbin Road, Dongcheng District, Dongguan 523129, China
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Sofitel Dongguan Royal Lagoon
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Ranked #5 of 972 Hotels in Dongguan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Kase87 Brisbane, Australia
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339 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Chinese (Simplified) first
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Brisbane, Australia
Top Contributor
52 reviews 52 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was in a great location. Around the lagoon and away from it all and the pollution of the city. The Japanese restaurant was great, we had tepenyaki and it was delicious. Well worth it. The rooms and service were all good. Just a bit of a language barrier sometimes, but we were in China. The pool would have... More 

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London
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I spent 4 days at this hotel while at the canton fair on a buisness trip the staff were very good the rooms were lovely the bed was the biggest bed I've ever seen in a hotel I mean it was gigantic breakfast was ok not great the general decor of hotel was top class what is expected of a... More 

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Hong Kong, China
2 reviews
5 of 5 stars Reviewed 2 weeks ago

If you want a good retreat from your daily busy life, it is definitely a good choice to stay here. Good accomodation with adequate facilities that sufficiently enlightens your stay without going out to the down town for more. Besides, courteous staff also make you feel at home.

Review collected in partnership with Accorhotels.com

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Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

First thing is to say the staff of the Hotel are fantastic, great service. The hotel is ok its just worn and tired and could do with a facelift. I used the hotel whilst visiting the canton fair, I would return if I was on my own but not with the family.

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Hong Kong, China
Contributor
15 reviews 15 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Their service standard was not up to the Sofitel standards. Reception staff and Coffee Shop Staff not proactive, and no greeting at all when I approached the service counter every time. They seem not familiar with the system, I booked two rooms thru Accor’s official website but the reception staff could not found the booking when I check-in. She had... More 

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Glasgow
1 review
3 of 5 stars Reviewed December 13, 2014

Lovely, quiet location next to Huying Park and the lake (great for walking and jogging). The day before I was due to visit a factory (quite far away), I booked a taxi with the concierge for 7am the next morning, but they had no record of it when I appeared ready to go in the morning. Took another 25 minutes... More 

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Glasgow, Clear to me that we failed to impress you on your last stay. Please accept my sincere apology for the shortfall in our services. Candor comments like yours will certainly help us to improve on our products and services. I've shared your comments immediately with my management team. Extra attention is instilled in the early hour of breakfast.... More 

Newcastle, Australia
2 reviews
2 of 5 stars Reviewed November 14, 2014

Hardest five star hotel bed I've ever slept in, was terrible :( "king" was two beds pushed together with nothing over the uncomfortable join in the middle! Made worse by house keeping stealing my power bank :( After 3 room changes looking for a better bed, even asking if I could pay an upgrade fee to get a softer bed,... More 

Review collected in partnership with Accorhotels.com

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Yowiegirl, After replying quite a few delightful guest experiences, I feel sad that we failed to impress you during your stay in many counts. Please accept my sincere apology for the disappointment. I understand each individual is unique. Perception is reality! I've shared your comments with my team. I hope you would share with us your booking information and... More 

Montebelluna
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 31, 2014

In the Donguang area is the top experience I had. A brand new Hotel, great design, good services...all surrounded by green gardens, lake, wood. Room is finished with top quality materials and accessories. All for a good price. I didn't experienced the Spa but I heard that other guests were delighted. Positive opinion.

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Sofitel_Dongguan, General Manager at Sofitel Dongguan Royal Lagoon, responded to this review

Hi Giuseppe, Much appreciated for the great review here. I felt the same when I first arrived this lovely resort. The thing is this resort has celebrated 12 successful years. Sofitel Dongguan Royal Lagoon has been the jewel of Dongguan for many years. The upgrades and refurbishment will continue to ensure your experience with us is a memorable one. Thank... More 

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Additional Information about Sofitel Dongguan Royal Lagoon

Address: No.8 Yingbin Road, Dongcheng District, Dongguan 523129, China
Location: China > Guangdong > Dongguan
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Dongguan Royal Lagoon 5*
Number of rooms: 268
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Despegar.com, Travelocity, Ctrip TA, Agoda, ACCOR, Odigeo and Tingo so you can book your Sofitel Dongguan Royal Lagoon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Dongguan Royal Lagoon Hotel Dongguan
Accor Dongguan Royal Lagoon
Dongguan Sofitel
Hotel Style:
#5 Luxury Hotel in Dongguan
#5 Spa Hotel in Dongguan
#8 Business Hotel in Dongguan
#29 Best Value Hotel in Dongguan

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