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Sheraton Dongguan Hotel

S256 Provincial Highway, Guantai Section, Houjie Town, Dongguan 523962, China
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1 room 1 guest
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Sheraton Dongguan Hotel
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666 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (666)
  • Mar-May only
    (202)
  • Jun-Aug only
    (177)
  • Sep-Nov only
    (153)
  • Dec-Feb only
    (134)
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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

one night stay to attend a business meeting nearby. hotel is ok, but nothing special. the neighbourhood is horrible, dirty, everything falling apart. for one night it is ok, anything else would be depressing. hotel is clean, dinner in chinese restaurant was ok, but the atmosphere is not inviting.

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. The hotel is in it's 12 years of operations and the only international brand in Houjie. We prided ourselves in serving all the international guests comprising 70% from all over the world. As a business hotel, we have many many guests staying 2-4 weeks. We... More 

Santa Cruz, California
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed July 11, 2015

Been staying here for years and have never had problems with facilities or service. I particularly like the restaurant Luigi's it is consistently good and the wait staff works hard to create a friendly and helpful dining room. That said the hotel is showing its age and the rooms could use a face lift.

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from regular guests such as yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests’ expectations. We are glad to know you had always memorable experience staying with us... More 

Fitzroy, Australia
Level Contributor
9 reviews
2 of 5 stars Reviewed July 9, 2015

This tired hotel is unfortunately still the best in Houjie. Badly needs and update and the rates aren't that fantastic, even for regular visitors like myself. Hopefully the new Hilton will give them a run for their money opening towards the end of 2015

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from regular guests such as yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests’ expectations. We take note of your comments about the hotel’s condition. Into our 12th... More 

St. Albans, United Kingdom
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 24, 2015

This is a good business hotel, its modern, clean, very comfortable and if you do not want to venture out in the evening has a range of restaurants. Rooms are of a good size (US size rather than European), beds very comfortable with a good shower and separate bath. I have never had any issues with noise and always get... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very constructive feedback with the team. These will... More 

chennai, India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 15, 2015

Sheraton Dongguan first of all need to have staff who can speak English properly as many of the times we communicate to them and they don't even understand. Indian food needs to be included as a part of their room service menu and also to be served at the restaurants. In this region of Dongguan there is only one Indian... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be sharing your not so pleasant stay experience with the team. These will... More 

Plymouth, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 20, 2015

I stayed at the Sheration while spending time for work in China for a couple weeks. The entrance is beautiful and the rooms are nice. Everyone working at the hotel is very accomdiating. Any time I called requesting anything such as towels or more water bottles, they were brought up immediately. My only complaint is in the restaurants. If you... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your constructive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and expectations of all of our guests. We take note of your comments about the... More 

Melbourne
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 12, 2015

Average Sheraton. Rooms are getting a little old and need a renovation to get up to modern Sheraton standard. Beds were decent and the club lounge was nice. The thing that saved it was the Italian restaurant. The chef and staff were fantastic!

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your constructive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and expectations of all of our guests. We take note of your comments about the... More 

San Francisco, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 11, 2015

I stay at this Sheraton in Dongguan China twice a year while attending trade fairs and It's a great value for the Quality of the establisement! Rooms are spacious and have full showers and Baths. Showers are very large approx 4' x 3'. Exquistie dining facilities whether you want Western, Italian, Japanese or Chinese. Most pricing includes the Buffett Breakfast,... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your very positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and expectations of all of our guests. We look forward to welcoming you back... More 

San Diego, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 21, 2015

This hotel has everything you need, it is very convenient and very close to the international Exhibition center. The Hotel itself has 4 very good restaurants with great food, Italian, Japanese, Cantonese, and International. The room (King) was very spacious, carpets are very clean and they strive to have a non smoking hotel. There are smoking rooms but on the... More 

Was this review helpful? Yes
Jane L, Public Relations Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for your comments! We are delighted you have chosen to stay with us and you are satisfied with our service. As an international upscale hotel in Dongguan, we are proud to offer guests a comfortable stay, with a high level of service, and we are in the center of Houjie Downtown, it’s very convenient for our guests to... More 

Pennsylvania
2 reviews
4 of 5 stars Reviewed April 14, 2015

Stay here 2-3 times per year for business. Nice friendly staff. Convenient to Dongguan area. Many restaurants in hotel and nearby. Check out Irene's around the corner. Great local place for good beer and tasty food. Ask for the chicken wings, awesome.

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your very positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and expectations of all of our guests. We look forward to welcoming you back... More 

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