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Sheraton Dongguan Hotel

S256 Provincial Highway, Guantai Section, Houjie Town, Dongguan 523962, China
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Sheraton Dongguan Hotel
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Ranked #10 of 977 Hotels in Dongguan
A recent review
4 of 5 stars reviewed 4 days ago
Jessica S Plymouth, Michigan
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658 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plymouth, Michigan
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Sheration while spending time for work in China for a couple weeks. The entrance is beautiful and the rooms are nice. Everyone working at the hotel is very accomdiating. Any time I called requesting anything such as towels or more water bottles, they were brought up immediately. My only complaint is in the restaurants. If you... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your constructive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and expectations of all of our guests. We take note of your comments about the... More 

Melbourne
Contributor
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Average Sheraton. Rooms are getting a little old and need a renovation to get up to modern Sheraton standard. Beds were decent and the club lounge was nice. The thing that saved it was the Italian restaurant. The chef and staff were fantastic!

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your constructive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and expectations of all of our guests. We take note of your comments about the... More 

San Francisco, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at this Sheraton in Dongguan China twice a year while attending trade fairs and It's a great value for the Quality of the establisement! Rooms are spacious and have full showers and Baths. Showers are very large approx 4' x 3'. Exquistie dining facilities whether you want Western, Italian, Japanese or Chinese. Most pricing includes the Buffett Breakfast,... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your very positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and expectations of all of our guests. We look forward to welcoming you back... More 

San Diego, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has everything you need, it is very convenient and very close to the international Exhibition center. The Hotel itself has 4 very good restaurants with great food, Italian, Japanese, Cantonese, and International. The room (King) was very spacious, carpets are very clean and they strive to have a non smoking hotel. There are smoking rooms but on the... More 

Was this review helpful? Yes
Jane L, Public Relations Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for your comments! We are delighted you have chosen to stay with us and you are satisfied with our service. As an international upscale hotel in Dongguan, we are proud to offer guests a comfortable stay, with a high level of service, and we are in the center of Houjie Downtown, it’s very convenient for our guests to... More 

Pennsylvania
1 review
4 of 5 stars Reviewed April 14, 2015

Stay here 2-3 times per year for business. Nice friendly staff. Convenient to Dongguan area. Many restaurants in hotel and nearby. Check out Irene's around the corner. Great local place for good beer and tasty food. Ask for the chicken wings, awesome.

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your very positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and expectations of all of our guests. We look forward to welcoming you back... More 

Jakarta
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 24, 2015

This is my third stay at this hotel,only one night from 16-17 march. Booked their club room as usual. Check In at around 8 at night and took longer as guy at reception said the room we booked was not club floor and finally given lower grade room I believe as this was not the same room type as my... More 

Was this review helpful? Yes 2
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your 3rd stay experience of our hotel. It is through continuous feedback, from repeat guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be sharing your not so pleasant stay experience with the team.... More 

Taipei, Taiwan
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 14, 2015

Stayed there during a business trip. Nice hotel with good location. Most staff speak reasonable English which is not always the case in Hotels in China especially in smaller cities. + Location + Friendly staff + Great breakfast buffet with a big choice of Asian as well as Western food. + Comfortable beds. Many hotels in China have very hard... More 

Was this review helpful? Yes 1
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We are delighted to receive your very constructive comments and will share your very positive feedback with the team.... More 

Holliston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

I stay at this hotel frequently, and am treated as if this is my home. the people are great and friendly but mostly they make you feel as comfortable as can be in a hotel. On this past stay, I celebrated my birthday, which they sent me a cake and well wished form all the staff. Just great.

Was this review helpful? Yes 1
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Dear Bruce, Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback from regular guests like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the... More 

Amelia, Ohio
Top Contributor
57 reviews 57 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 29, 2014 via mobile

Nice spot. High class treatment. Good food, soft beds, and the best of all: GMAIL!!! Yep, no censorship here. When access is a must, stay here. There's a steakhouse around the corner that has the whole hibachi set up. Make sure you try the meat on a sword. Great stuff.

Was this review helpful? Yes 1
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the team. These will... More 

Portland, Oregon
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 26, 2014

Big rooms, great food options, convenient shopping. It's all around you. Staff is accommodating and friendly, especially if you have an issue to resolve. The beds are comfortable and bathrooms have all you need. Media such as wifi and TV are excellent. In the morning, the breakfast buffet is very good and can be negotiated up front into the cost... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the team. These will... More 

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