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Sheraton Dongguan Hotel

#10 of 977 Hotels in Dongguan
Certificate of Excellence
S256 Provincial Highway, Guantai Section, Houjie Town, Dongguan 523962, China
Hotel amenities
Sheraton Dongguan Hotel
Best prices for: 1 room 1 guest
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Ranked #10 of 977 Hotels in Dongguan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
vigghtor San Diego, California
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655 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has everything you need, it is very convenient and very close to the international Exhibition center. The Hotel itself has 4 very good restaurants with great food, Italian, Japanese, Cantonese, and International. The room (King) was very spacious, carpets are very clean and they strive to have a non smoking hotel. There are smoking rooms but on the... More 

Was this review helpful? Yes
Jane L, Public Relations Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for your comments! We are delighted you have chosen to stay with us and you are satisfied with our service. As an international upscale hotel in Dongguan, we are proud to offer guests a comfortable stay, with a high level of service, and we are in the center of Houjie Downtown, it’s very convenient for our guests to... More 

Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

Stay here 2-3 times per year for business. Nice friendly staff. Convenient to Dongguan area. Many restaurants in hotel and nearby. Check out Irene's around the corner. Great local place for good beer and tasty food. Ask for the chicken wings, awesome.

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your very positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and expectations of all of our guests. We look forward to welcoming you back... More 

Jakarta
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 24, 2015

This is my third stay at this hotel,only one night from 16-17 march. Booked their club room as usual. Check In at around 8 at night and took longer as guy at reception said the room we booked was not club floor and finally given lower grade room I believe as this was not the same room type as my... More 

Was this review helpful? Yes 2
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your 3rd stay experience of our hotel. It is through continuous feedback, from repeat guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be sharing your not so pleasant stay experience with the team.... More 

Taipei, Taiwan
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 14, 2015

Stayed there during a business trip. Nice hotel with good location. Most staff speak reasonable English which is not always the case in Hotels in China especially in smaller cities. + Location + Friendly staff + Great breakfast buffet with a big choice of Asian as well as Western food. + Comfortable beds. Many hotels in China have very hard... More 

Was this review helpful? Yes 1
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We are delighted to receive your very constructive comments and will share your very positive feedback with the team.... More 

Holliston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

I stay at this hotel frequently, and am treated as if this is my home. the people are great and friendly but mostly they make you feel as comfortable as can be in a hotel. On this past stay, I celebrated my birthday, which they sent me a cake and well wished form all the staff. Just great.

Was this review helpful? Yes 1
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Dear Bruce, Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback from regular guests like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the... More 

Amelia, Ohio
Top Contributor
57 reviews 57 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 29, 2014 via mobile

Nice spot. High class treatment. Good food, soft beds, and the best of all: GMAIL!!! Yep, no censorship here. When access is a must, stay here. There's a steakhouse around the corner that has the whole hibachi set up. Make sure you try the meat on a sword. Great stuff.

Was this review helpful? Yes 1
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the team. These will... More 

Portland, Oregon
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 26, 2014

Big rooms, great food options, convenient shopping. It's all around you. Staff is accommodating and friendly, especially if you have an issue to resolve. The beds are comfortable and bathrooms have all you need. Media such as wifi and TV are excellent. In the morning, the breakfast buffet is very good and can be negotiated up front into the cost... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the team. These will... More 

Worcester, Massachusetts
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2014

I was very pleased with my stay at this Sheraton. Facilities were excellent as was the staff, very friendly, helpful and interested in seeing that everything was going well with my stay. My planned trip ended up being extended for work reasons and the hotel was able to accomodate me with no issues. My room was nice and I appreciate... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your very positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and expectations of all of our guests. We look forward to welcoming you back... More 

1 review
3 of 5 stars Reviewed August 28, 2014

This is my first time that I would say that I am so disappointed with your service as the leading hotel.I stayed at Sheraton Dongguan hotel for 2 nights. I just cant believe that your hotel staffs couldnt understand English. I went to the bar with my friend to order cocktails and taste was very suck. Cant believe that just... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking the time to post your stay experience at our hotel. We appreciate your valuable feedback with the Renzo bar experience during your recent stay. I will be sure to share your feedback with the team. Please accept our sincere apologies for all the inconvenience caused. Thank you once again for your constructive comments. These will certainly... More 

Huddersfield
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 26, 2014

This is a nice hotel for business travellers which offers a great lobby for evening dining and drinks with a band that plays frequently too. Food is good and service is also good. Will return in September

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your very positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs of all of our guests. We look forward to welcoming you back in the... More 

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