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All 974 Dongguan hotels

Sheraton Dongguan Hotel

4.5 of 5 Hotel   |   S256 Provincial Highway, Guantai Section, Houjie Town, Dongguan 523962, China
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Sheraton Dongguan Hotel
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Ranked #9 of 974 Hotels in Dongguan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Peter V Taipei, Taiwan
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648 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taipei, Taiwan
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there during a business trip. Nice hotel with good location. Most staff speak reasonable English which is not always the case in Hotels in China especially in smaller cities. + Location + Friendly staff + Great breakfast buffet with a big choice of Asian as well as Western food. + Comfortable beds. Many hotels in China have very hard... More 

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HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We are delighted to receive your very constructive comments and will share your very positive feedback with the team.... More 

Holliston, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel frequently, and am treated as if this is my home. the people are great and friendly but mostly they make you feel as comfortable as can be in a hotel. On this past stay, I celebrated my birthday, which they sent me a cake and well wished form all the staff. Just great.

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Dear Bruce, Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback from regular guests like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the... More 

Amelia, Ohio
Top Contributor
54 reviews 54 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 29, 2014 via mobile

Nice spot. High class treatment. Good food, soft beds, and the best of all: GMAIL!!! Yep, no censorship here. When access is a must, stay here. There's a steakhouse around the corner that has the whole hibachi set up. Make sure you try the meat on a sword. Great stuff.

Was this review helpful? Yes 1
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the team. These will... More 

Portland, Oregon
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 26, 2014

Big rooms, great food options, convenient shopping. It's all around you. Staff is accommodating and friendly, especially if you have an issue to resolve. The beds are comfortable and bathrooms have all you need. Media such as wifi and TV are excellent. In the morning, the breakfast buffet is very good and can be negotiated up front into the cost... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the team. These will... More 

Worcester, Massachusetts
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

I was very pleased with my stay at this Sheraton. Facilities were excellent as was the staff, very friendly, helpful and interested in seeing that everything was going well with my stay. My planned trip ended up being extended for work reasons and the hotel was able to accomodate me with no issues. My room was nice and I appreciate... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your very positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and expectations of all of our guests. We look forward to welcoming you back... More 

1 review
3 of 5 stars Reviewed August 28, 2014 via mobile

This is my first time that I would say that I am so disappointed with your service as the leading hotel.I stayed at Sheraton Dongguan hotel for 2 nights. I just cant believe that your hotel staffs couldnt understand English. I went to the bar with my friend to order cocktails and taste was very suck. Cant believe that just... More 

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking the time to post your stay experience at our hotel. We appreciate your valuable feedback with the Renzo bar experience during your recent stay. I will be sure to share your feedback with the team. Please accept our sincere apologies for all the inconvenience caused. Thank you once again for your constructive comments. These will certainly... More 

Huddersfield
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 26, 2014

This is a nice hotel for business travellers which offers a great lobby for evening dining and drinks with a band that plays frequently too. Food is good and service is also good. Will return in September

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your very positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs of all of our guests. We look forward to welcoming you back in the... More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed May 7, 2014

This hotel has gone way down and really shouldn't be a part of Sheraton let alone any starwood property. Hotel management is awful. Rooms are outdated and dirty. Food is terrible and over priced. $35 for a hamburger--this is the Sheraton in Dongguan not the Four Seasons in NY. Don't use anything other than American Express to pay for the... More 

Was this review helpful? Yes 10
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking the time to provide us the feedback of your recent stay. It is through continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We have noticed that you indicated a less than expected stay experience. We are very concerned that there are... More 

Florianopolis, SC
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2014

The city is not so beautifull but if you go Dongguan on work this is the best place to stay. The western restaurants are really good and the service from the staff try to provide you the vest support if you have any kind of problem.

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the team. These will... More 

San Pedro Garza Garcia, Mexico
Top Contributor
54 reviews 54 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 10, 2014

I spent there 2 nights and it really was better than expected. In a city not so touristic as Dongguan, you at least want a good place to stay, this is the best option. The shower door lets the water spill.

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the team. These will... More 

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Additional Information about Sheraton Dongguan Hotel

Address: S256 Provincial Highway, Guantai Section, Houjie Town, Dongguan 523962, China
Location: China > Guangdong > Dongguan
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Dongguan Hotel 4.5*
Number of rooms: 500
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Also Known As:
Sheraton Dongguan
Dongguan Sheraton
Hotel Style:
#7 Spa Hotel in Dongguan
#9 Luxury Hotel in Dongguan
#9 Business Hotel in Dongguan
#41 Best Value Hotel in Dongguan

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