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All 926 Dongguan hotels

Sheraton Dongguan Hotel

4.5 of 5 Hotel   |   S256 Provincial Highway, Guantai Section, Houjie Town, Dongguan 523962, China
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Sheraton Dongguan Hotel
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91%
Ranked #9 of 926 hotels in Dongguan
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 weeks ago
AdamL80 Huddersfield
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641 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Huddersfield
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is a nice hotel for business travellers which offers a great lobby for evening dining and drinks with a band that plays frequently too. Food is good and service is also good. Will return in September

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your very positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs of all of our guests. We look forward to welcoming you back in the... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed May 7, 2014

This hotel has gone way down and really shouldn't be a part of Sheraton let alone any starwood property. Hotel management is awful. Rooms are outdated and dirty. Food is terrible and over priced. $35 for a hamburger--this is the Sheraton in Dongguan not the Four Seasons in NY. Don't use anything other than American Express to pay for the... More

Was this review helpful? Yes 9
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking the time to provide us the feedback of your recent stay. It is through continuous feedback, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We have noticed that you indicated a less than expected stay experience. We are very concerned that there are... More

Florianopolis, SC
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2014

The city is not so beautifull but if you go Dongguan on work this is the best place to stay. The western restaurants are really good and the service from the staff try to provide you the vest support if you have any kind of problem.

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the team. These will... More

San Pedro Garza Garcia, Mexico
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 10, 2014

I spent there 2 nights and it really was better than expected. In a city not so touristic as Dongguan, you at least want a good place to stay, this is the best option. The shower door lets the water spill.

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the team. These will... More

Jakarta
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 21, 2014

Stayed here again for business trip. What i like it here is the surrounding people inside the hotel,many foreign business clientele thus not noisy like the regal palace. I stay in club room like last time and the level of cleanliness still good. Service still good like last time Breakfast quality is improved from 5 months ago However,I saw little... More

Was this review helpful? Yes 1
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your returned stay experience at our hotel. It is through continuous feedback, from repeated guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive feedback with the team.... More

GD
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2014

Actually it's years ago(maybe it has been redecorated..) nice place .....good location for HouJie Business.. though bathroom not big... what impressed me is the food,breakfast quite delicious,and the dinner in a private room with private cook is quite excellent..

Was this review helpful? Yes 1
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your very positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs of all of our guests. We will certainly convey your appreciation to our cuisine... More

Helsinki, Finland
Top Contributor
56 reviews 56 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 31, 2013

How do you rate a hotel that offers everything in terms of quality and customer service, and you still have the strange feeling of unhappiness. The draft in the lobby was a real killer and the music band playing in the Lobby Lounge had little sense of volume control. I survived, and if it had been summer, I could and... More

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking the time to post your stay experience at our hotel. I will be sure to share your feedback with the team. We will take note of your mixed stay experience with regards to the lobby draft and the band noise which you have observed during your stay. Thank you once again for your constructive comments. These... More

Lisburn, United Kingdom
Top Contributor
55 reviews 55 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 30, 2013

Having stayed at mission hills, good view etc etc this hotel is perfect for people doing business in this area. Great Italian food, good rooms and staff speak good English. Will be back for definite in feb , for a change not dreading going down to dinner !!!!

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your very positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs of all of our guests. We will certainly convey your appreciation to our cuisine... More

Moscow, Russia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 6, 2013

I have stayed at this hotel for 2 nights for business. The hotel is not new, the interior of the room looks bit gloomy, room is big but rather empty and badly lit that makes you feel comfortless. At the front desk they offer you to exchange currency offering very poor rate and what’s more they charge you additional 3%... More

Was this review helpful? Yes 3
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. We take note of your comments about room’s condition. You may know that our hotel has had enjoyed very encouraging occupancy since we opened in 2003. Into our 10th year of operation, continued efforts have been put into the upgrading of the hardware as well... More

Boston, Massachusetts
Top Contributor
84 reviews 84 reviews
67 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed October 2, 2013

I have stayed at the Sheraton Houjie for the last 5 years averaging only 30 nights per year. The hotel has always been a great place of respite, however I have noticed the physical property is showing its age. Many of the long time employees have moved on, not sure why? I am sure I will return in the next... More

Was this review helpful? Yes
HM007, Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your 2nd stay experience review of our hotel. We take note of your comments about the hotel's condition. You may know that our hotel has had enjoyed very encouraging occupancy since we opened in 2003. Into our 10th year of operation this year, continued efforts have been put into the upgrading... More

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Additional Information about Sheraton Dongguan Hotel

Address: S256 Provincial Highway, Guantai Section, Houjie Town, Dongguan 523962, China
Location: China > Guangdong > Dongguan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Dongguan Hotel 4.5*
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Also Known As:
Sheraton Dongguan
Dongguan Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Dongguan #9 Luxury Hotel in Dongguan #11 Business Hotel in Dongguan #43 Best Value Hotel in Dongguan
Hotel Class
Official Description (provided by the hotel)
Sheraton Dongguan Hotel is an international five star hotel with 500 rooms, it places at the center of Houjie Town, it is very convinent for guests to go shopping, and easy to get acess to all directions. Settle in, stretch out and relax from the moment you arrive to the hotel. Enjoy a great night’s snooze on our plush Sheraton Sweet Sleeper™ Bed with its welcoming duvet. Rejuvenate with a hot shower in the Rainforest Shower (in all executive room and suites). Connect with the world with in-room high speed internet access. Our 500 thoughtfully designed guestrooms include 32 suites give you more of what you want, right where you need it, like oversized rooms, spacious bathrooms, large comfortable work desks and all the amenities you required during your business as well as leisure. Executive floor rooms and the Sheraton Club offer an added level of prestige.1,648 square meters of banquet and meeting facilities in the city, including magnificent grand ballroom and 6 meeting rooms with high speed internet access. Accommodating from 10 to 1,200 guests, whether you are planning your company dinner, seminar, conference, cocktail party or private wedding functions, we are here to make sure everything is just right.The Best Italian fine-dine restaurant in Dongguan replenish at Luigi, with innovative Italian cuisine which surpasses all expectations of a hotel restaurant. Botanica Brasserie offers a variety of a la carte menus as well as creative and sumptuous buffet selections. Feast your eyes on spectacular garden views designed by renowned landscaper Belt Collins. And you can enjoy views of our beautiful gardens alfresco style or listening to the hotel music of classical string bands at the Renzo bar, the ideal place to enjoy afternoon tea or creative cocktails for your casual business meeting.Our Sheraton Fitness programmed by Core Performance®, outdoor swimming pool and foot massage are ideal recreation venues to revitalize your body and soul after an exhausting day of work. 3 off-site golf courses are a bonus for incentive activities and building up connection.We are welcoming you with Guangdong hospitality at the Sheraton Dongguan Hotel. ... more   less 
Number of rooms
500

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