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Sapphire Hotel

No.37 Minzhu West Road, Chengguan District, Lanzhou 730000, China
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1 room 1 guest
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Sapphire Hotel
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80 Reviews from our TripAdvisor Community

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Traveler rating
    22
    50
    5
    1
    2
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Families
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2
Solo
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (80)
  • Mar-May only
    (19)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (13)
All months
Australia
Level Contributor
87 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed May 25, 2013

Our room was clean and reasonably large with good facilities. The breakfast had a good range of Chinese dishes but had a limited western selection. Perhaps a bit more attention to maintenance is needed as the water flow to the hand basin was very weak, until I took the spout filter apart ant cleared the 30 or so mineral encrusted... More 

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Magog, Canada
Level Contributor
624 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 374 helpful votes
4 of 5 stars Reviewed May 21, 2013

Probably the most important hotel in town. Looks impressive from the outside. We just had a night there as we had to catch an early train the next morning. While the place is nice and looks modern, there is no wifi in the room. We negotiated to have them lend us a router for the night. Breakfast is Chinese and... More 

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New York City
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 22, 2012

I had the opportunity to stay at the Sapphire Hotel for 2 weeks in June, 2012; the experience was excellent; yes, it is true, the English is minimal, however, everything else was great. The restaurant is open all day, with a large variety of food; there is plenty of Western food for breakfast, toast, cereal, etc. The staff was most... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 17, 2011

positives are the reception area and big rooms negatives are so many, no english at all, health club is closed, very hard bed, no english channels on tv, extremely slow wired internet connection, very tough employees. also don't get fooled by the rooms names, I stayed in an executive room which is classified as 55 m2 room but we found... More 

Was this review helpful? Yes 3
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