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All 1,092 Xiamen hotels

Pan Pacific Xiamen

5.0 of 5 Hotel   |   No.19 Hubin North Road, Xiamen 361012, China
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Ranked #5 of 1,092 hotels in Xiamen
A recent review
4 of 5 stars reviewed 1 week ago
bko61163 New Orleans, LA
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435 people have reviewed this hotel

Traveler rating
    209
    185
    34
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
New Orleans, LA
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice restaurants, great service and super clean updated rooms are available in this hotel. I've stayed here 4 times and each stay is very comfortable. Check out the steak restaurant if you can . I highly recommend the hotel as a great place to stay in Xiamen.

Was this review helpful? Yes
danny h, Front Office Manager at Pan Pacific Xiamen, responded to this review

Dear Guest We thank you for taking the time to provide such a positive feedback on your recent visit to us. It is great pleasure to hear your positive feedback particularly our “Marble Steakhouse”. These acknowledgments will definitely encourage us to try even harder to offer all our guests the very best possible experience at all times. We look forward... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotels in Xiamen. Spacy rooms, verry clean and calm. The english speaking staff make everything easy. The breakfast and dinning services are verry good( western food). The rooms are imaculate and spacious. Clean pool area and a verry good gym with new equipment. The only minus is the prices fir the spa. The hotel is renovating... More

Was this review helpful? Yes
danny h, Front Office Manager at Pan Pacific Xiamen, responded to this review

Dear Guest We thank you for taking the time to provide such a positive feedback on your recent visit to us. It is great pleasure to hear your positive feedback particularly our “Marble Steakhouse”. These acknowledgments will definitely encourage us to try even harder to offer all our guests the very best possible experience at all times. We look forward... More

Xiamen
1 review
4 of 5 stars Reviewed 2 weeks ago

Well you really cannot fault the safe in the hotel and they are dealing with a rather hard situation having lost most of the room in the lobby due to renovations etc. The small of point (Ketone type - very bad for your health) is strong and sometimes nauseous. The other thing I did not personally appreciate is the fact... More

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JGRM, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Guest We thank you for taking the time to share with us your experience on your recent visit. We are committed to provide our guests excellent facilities by our refurbishment program and we sincerely apologize for any inconvenience. This refurbishment program will be completed within 6 weeks. Once again, thank you and we look forward to welcome you back... More

Shanghai
Top Contributor
103 reviews 103 reviews
35 hotel reviews
350 helpful votes 350 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great 10 day stay in the hotel. Room equipped well (we upgraded from a standard room to a junior suite for the additional space) -- the bathroom was fabulous with a large bathtub and separate shower and terrific amenities. The bed was a little hard, but not as bad as some other hotels in China. All in all, a terrific... More

Was this review helpful? Yes 2
JGRM, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Guest We thank you for taking the time to provide such a positive feedback on your recent visit to us. It is great pleasure to hear your positive feedback especially the room which you have stayed. These acknowledgments will definitely encourage us to try even harder to offer all our guests the very best possible experience at all times.... More

Bangalore, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location, fairly new hotel so very chic and neatly done up. Spacious rooms. (Toilets are better than in Marco Polo .... Which is located very close to Pan Pacific). International breakfast spread. Good attitude of the staff. All good but no free wifi.

Was this review helpful? Yes
JGRM, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Guest We thank you for taking the time to provide such a positive feedback on your recent visit to us. It is great pleasure to hear your positive feedback particularly our Guest Room and breakfast venue “Caesar’s on 3”. These acknowledgments will definitely encourage us to try even harder to offer all our guests the very best possible experience... More

Senior Contributor
29 reviews 29 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed a few times and this hotel never fails to satisfy. The welcome and service are excellent. Rooms are spacious and modern. The lounge on 28th floor is great for breakfast, afternoon tea and evening drinks and canapés. The spa is very good. The lobby was undergoing refurbishment during my visit but the work area was very well screened... More

Was this review helpful? Yes
JGRM, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Guest We thank you for taking the time to provide such a positive feedback regarding on your recent visit to us. It is great pleasure to hear your positive feedback particularly Pacific Club and our Spa “St Gregory”. These acknowledgments will definitely encourage us to try even harder to offer all our guests the very best possible experience at... More

Xiamen, China
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I want to rate the Chinese restaurant in the hotel, but I cannot find it so I do it in this way. this is by far my favorite restaurant in xiamen. My standard menu always includes: - beijing duck - crispy pork belly - sweet and sour pork - tiepan beef - and some fish the price is right, and... More

Was this review helpful? Yes
JGRM, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Guest We thank you for taking the time to provide such a positive feedback regarding our Chinese Restaurant “Hai Tien Lo”. It is great pleasure to hear your positive feedback. These acknowledgments will definitely encourage us to try even harder to offer all our guests the very best possible experience at all times. We look forward to welcoming your... More

Antalya, Turkey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 20, 2014

I really enjoy staying at this hotel for business trip. The hotel is comfortable and located at good location. The staff is helfull and friendly. Club Lounge floor is vey good and enjoyable. The rooms are well designed and clean. Pan Pacfic is one of the best choice at Xiamen

Was this review helpful? Yes 2
JGRM, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Guest We thank you for taking the time to provide such a positive feedback on your recent visit to us. It is great pleasure to hear your positive feedback of our hotel services particularly Pacific Club. These acknowledgments will definitely encourage us to try even harder to offer all our guests the very best possible experience at all times.... More

Adelaide
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

Our stay was an amazing stay in a great hotel. We booked it through their web page and the package was included Club Room and breakfast as well as cocktails etc.. We also booked airport pick up as this was our first visit to China. The driver and a bellboy picked us up and upon arrival we were whisked up... More

Was this review helpful? Yes 1
JGRM, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Guest We thank you for taking the time to provide such a positive feedback on your recent visit to us. Your comment regarding breakfast, this issue has been brought up to our Director of Restaurants, Bars and Events and Executive Chef for their immediate attention and follow-up. It is great pleasure to hear your positive feedback of our hotel... More

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 28, 2014

Stayed 12 nights on the 20th floor, facing the forest. Pros: - conveniently located within walking distance to alot of restaurants (chinese, italian, korea, japanese, american, thai, including the famous coffee street), mini-marts, fast foods, etc - room is very clean, well maintained, spacious and comfortable - courteous & friendly staffs who will greet you while walking past, efficient service... More

Was this review helpful? Yes
JGRM, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear Guest We thank you for taking the time to provide such a positive feedback on your recent visit to us. We apologize for the newspaper that has not been delivered constantly. We have since communicated the issue with our Chief Concierge for his reviewing and training plan of the associates. Your comment of laundry pricing has been forwarded to... More

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Additional Information about Pan Pacific Xiamen

Address: No.19 Hubin North Road, Xiamen 361012, China
Phone Number:
Location: China > Fujian > Xiamen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pan Pacific Xiamen 5*
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Also Known As:
Pan Pacific Xiamen Hotel Xiamen
Xiamen Pan Pacific
Sofitel Xiamen
Xiamen Sofitel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Xiamen #2 Spa Hotel in Xiamen #3 Romantic Hotel in Xiamen #4 Luxury Hotel in Xiamen #40 Best Value Hotel in Xiamen
Hotel Class
Official Description (provided by the hotel)
Discover 387 contemporary rooms and suites within the 29-storey hotel in the heart of the Xiamen’s financial district, the hotel is only 20 minutes away from Gaoqi International Airport and within walking distance to the business district. Sightseeing attractions including the picturesque Yundang Lake, Gulang Yu Island and the historic Nanputuo Temple are all within close proximity. ... more   less 
Number of rooms
385

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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