Pan Pacific Xiamen (China) - Hotel Reviews

Also Known As:: Pan Pacific Xiamen Hotel; Pan Pacific Xiamen Hotel Xiamen; Xiamen Pan Pacific; Sofitel Xiamen; Xiamen Sofitel

Address: No.19 Hubin North Road, Xiamen 361012, China

Phone Number:

Region: China > Fujian > Xiamen

Amenities:

Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #12 of 883 hotels in Xiamen

Price Range: $$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Discover 387 contemporary rooms and suites within the 29-storey hotel in the heart of the Xiamen’s financial district, the hotel is only 20 minutes away from Gaoqi International Airport and within walking distance to the business district. Sightseeing attractions including the picturesque Yundang Lake, Gulang Yu Island and the historic Nanputuo Temple are all within close proximity. ... more less

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Janesjourney

Yixing, China

Contributor

17 reviews

9 hotel reviews

Reviews in 9 cities

2 helpful votes

“great service from start to finish”

Reviewed May 7, 2013

a really lovely hotel with all the big hotel conveniences and small boutique charm. great service from concierge, reception and bar staff. beautiful setting. the hotel offers a good breakfast buffet with fresh coffee and a cappuccino or latte if you wish. there is western selections and pastries as well as sushi and miso not to mention all the usual... More

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Dear Guest We thank you for taking the time to provide such a positive feedback on your recent stay at our property. It is great pleasure to hear your positive feedback of our hotel services particularly our Concierge, Reception and Oasis Bar. We also thank you for your compliment of our all day dining restaurant "Caesar’s on 3". These acknowledgments... More

Borossa

Adelaide, Australia

1 review

“Hell of a Good Hotel.”

Reviewed April 26, 2013

Just came back from a business trip from Xiamen, China. We stayed at Pan Pacific for 4 nights and I must admit the service levels were well above my expectations. From the bellboys to the Restaurant waiters they all try their best to service with a big smile... I loved this 'Can Do' attitude. The rooms are very modern kind... More

Dear Guest, We thank you for taking the time to provide such a positive feedback on your recent stay with us. We also thank you for your compliment of our newest restaurant "Marble Steakhouse". These acknowledgments will definitely encourage us to try even harder to offer all our guests the very best possible experience at all times. Once again, thank... More

Jeroen B

Amsterdam, The Netherlands

Senior Reviewer

8 reviews

4 hotel reviews

Reviews in 7 cities

3 helpful votes

“Pleasently surprised”

Reviewed April 24, 2013

Stayed several times in Xiamen over the last year of which 3 times in the Pan Pacific. Being a rookie to this brand I had no idea what to expect, but this hotel has the full package... Great service, nice rooms, good breakfast and the location is perfect.... Walking distance to many restaurants and bars... No complaints!

Dear Guest We thank you for taking the time to provide such a positive feedback on your recent stay at our property. We all are delighted to know that all aspects of your stay with us met your expectations. These acknowledgements will definitely encourage us to try even harder to offer all our guests the very best possible experience at... More

Marview

hong kong

19 reviews

18 hotel reviews

Reviews in 17 cities

7 helpful votes

“Convenient Hotel”

Reviewed April 20, 2013

I stayed in this hotel as it was convenient for the work I had to do, but realised it wasn't much more convenient than other hotels in the area. It was basically business orientated as far as I could make out. The room was clean and tidy. A lot of glass partitioning instead of wardrobes (walk in). The bathroom was... More

Dear Guest, We thank you for taking the time to provide a feedback on your recent stay at our property. We are disappointed to hear about the waitress hygiene and service sense in the breakfast venue. Your comment has been forwarded to our Director of Restaurants, Bars and Restaurant Manager to conduct further training for our associates. Once again, thank... More

Bill O

Covina, California

10 reviews

7 hotel reviews

Reviews in 3 cities

“Definitly coming back to this hotel!”

Reviewed April 18, 2013

Stayed for 3 nights here and I must say, it was a pleasant stay. It exceeded my expectations. I am definitely coming back here on my next trip to Xiamen. I even forgot some of my cloth at the hotel and they were really quick to get a hold of me with my belongings! I could not ask for anything... More

See 6 more reviews by Bill O for Xiamen

Dear Guest, We thank you for taking the time to provide such a positive feedback on your recent stay at our property. We all are delighted to know that most aspects of your stay with us met your expectations. We have indeed very talented team who are very proud of what they do and it will be our pleasure to... More

Bishwadeep B

Ningbo, China

4 helpful votes

“Neat”

Reviewed March 16, 2013

Although 5 starred it possibly doesn't rate as much. Having said that it is a great hotel in this tourist city. The service is excellent and the staff speak good English - a rare thing outside of Beijing and shanghai. One of the nice things about the location is a great walk up the hill behind through forest and with... More

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Dear Guest We thank you for taking the time to provide such a positive feedback on your recent stay with us. It is always an honor to receive feedback related to the quality of service. The team at Pan Pacific Xiamen joins me in thanking you for acknowledging our efforts. Once again, thank you for taking time to share your... More

BLORKE

Tel Aviv, Israel

2 reviews

Reviews in 2 cities

“We loved this Hotel..”

Reviewed March 7, 2013

We arrived via from Hong Kong to be in this coastal city of Xiamen for Stone Fair. To be honest I was not expecting anything special after our brilliant experience in Four Season, but I was wrong!!! I am not saying it is better than Four Season not even near, but their service delivery as good as it gets. Our... More

Was this review helpful? Yes 1

Dear Guest We thank you for taking the time to provide such a positive feedback on your recent stay with us. It is great pleasure to hear your positive feedback of our hotel services particularly our Concierge Department. We also thank you for your compliment of our newest restaurant "Marble Steakhouse". These acknowledgments will definitely encourage us to try even... More

Five minutes A

Reviewer

3 reviews

“Excellent hotel”

Reviewed February 23, 2013 via mobile

I've been to Pan Pacific several times, probably around 60 nights in total. The quality of the service and cleanliness is absolutely consistent. The personnel would do whatever you need and in a nick of time. I wonder how much time is spent for their training. The buffet restaurant is good, though the taste is too plain, perhaps this is... More

Dear Guest We thank you for taking the time to provide such a positive feedback on your recent stay with us. It is great pleasure to hear your positive feedback of our John, Caesar’s on 3 Assistant Manager. We have indeed very talented team who are very proud of what they do and it will be our pleasure to share... More

Conrad668

York, United Kingdom

6 reviews

Reviews in 5 cities

12 helpful votes

“Great hotel, once again”

Reviewed February 1, 2013

I stayed at the PP in Xiamen in Januray 2013. This is my fourth visit to this hotel and I believe that the excellent service is getting better each time. I arranged a car from the airport and was met by a uniformed concierge who spoke great English, and taken to the hotel where staff knew that I had stayed... More

Dear Guest We thank you for taking the time to provide such a positive feedback on your recent stay with us. It is great pleasure to hear your positive feedback of our Concierge associate. We have indeed very talented team who are very proud of what they do and it will be our pleasure to share your very positive experience... More

ForeverBenfica

Lisbon, Portugal

6 hotel reviews

5 helpful votes

“Best Hotel Experince in China..”

Reviewed January 22, 2013

This was our second time here in Xiamen to receive our orders. It is incredible that they do everything right. Housekeepers are just terrific. I once told her that I need extra towels and it was delivered everyday during our stay. The service in the Club Lounge is just out of this world. They know who you are what you... More

ForeverBenfica has 1 more review of Pan Pacific Xiamen

“Superb Service”

Reviewed September 17, 2012

Dear Guest We thank you for taking the time to provide such a positive feedback on your second stay with us. It is great pleasure to hear your positive feedback of our Pacific Club. We have indeed very talented team who are very proud of what they do and it will be our pleasure to share your very positive experience... More

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Pan Pacific Xiamen Hotel

Pan Pacific Xiamen

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