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All 1,003 Xiamen hotels

Pullman Xiamen Powerlong

4.5 of 5 Hotel   |   Ni.133 Hubin Middle Road, Siming District, Xiamen 361012, China
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85%
Ranked #22 of 1,003 hotels in Xiamen
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
oznick Hong Kong
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90 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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English first
Hong Kong
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

Ok Hotel, location a bit strange in the middle of the Lake, not convenient to anything........ Executive Room was a little bland and didnt resemble anything better than normal floor. Room was assigned very close to Club Lounge and was noisy with staff talking and people coming in and out; staff's English was very poor, they couldn't even understand when... More

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Shanghai, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Cheerful front desk service staff and comfort of in room facility made it a quality stay for my business trip. Flexibility for late check out allow me to maximize my business trip. good for business and leisure indeed.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Quality A, Guest Experience Manager at Pullman Xiamen Powerlong, responded to this review

Dear Guest: We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. we appreciate that you satisfy with the service of Front Desk. We will pass your kindly word to our team. We look forward to welcoming you back in the very near future and... More

Hong Kong
Top Contributor
136 reviews 136 reviews
70 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 17, 2014

I understand that the property is 14 years old, has been a Pullman for three years. The 'lakeside' location should be a bonus, but the lake in reality seems to be an inlet of the sea - without much tidal action, ... so it gets a little smelly at times. There are walkways around the lake that one can take... More

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Quality A, Guest Experience Manager at Pullman Xiamen Powerlong, responded to this review

Dear guest: Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. We are pleased to read that you love the walkways around the lake. We strive to provide a superior service experience for every customer, therefore your feedback such as pool temperature and lacking in sparkle are very important to us. We... More

Shanghai, China
2 reviews
5 of 5 stars Reviewed March 17, 2014

This hotel is well located in Xiamen. Staff is professional, the rooms are comfortable, quiet, fast internet connection. The breakfast is good with both Chinese and Western food, I will stay again next time I am coming to Xiamen

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Quality A, Guest Experience Manager at Pullman Xiamen Powerlong, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. We look forward to welcoming you back in the very near future and in the meantime,... More

Seattle, Washington
1 review
4 of 5 stars Reviewed March 8, 2014

Stayed 4 nights in this hotel. Excellent service, hotel staff were very helpful and friendly. Room was clean, bed was comfortable, wifi speed was good and food in Chi restaurant was tasty. Convenient location, walking distance to the lake and local stores.

Was this review helpful? Yes
Quality A, Guest Experience Manager at Pullman Xiamen Powerlong, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. We look forward to welcoming you back in the very near future and in the meantime,... More

Malaysia
1 review
3 of 5 stars Reviewed March 5, 2014 via mobile

Checked in on the 2nd of March 2014, and will only check out on Saturday (8th of March 2014) First night, I arrived xiamen and checked in late, couldnt be bothered with the 'not so cold' air con. Second night, complained to them saying that the room is hot. They sent a junior technician to fiddle the control, and said... More

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Quality A, Guest Experience Manager at Pullman Xiamen Powerlong, responded to this review

Dear JumboWambo (Mr Julian HA), Thank you for taking the time to bring to our attention the problem you have encountered during your visit at the Pullman Xiamen Powerlong. We would like to express once again our most sincere apologies. At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to... More

Xiamen
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed February 5, 2014

Very good service, I stay in this hotel every time I visit Xiamen. Staff proved to be very responsive: once I had problems with bathroom equipment and they changed the room with upgrade for me. 1. Very Good location, central, surrounded by park, 10 minutes to the sea shore. 2. Clean, well furnished rooms (make sure the bathroom equipment is... More

Was this review helpful? Yes
Quality A, Guest Experience Manager at Pullman Xiamen Powerlong, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong. We are pleased to read that you had an enjoyable stay in our hotel. We appreciate your consistent support and welcome you back in the very near future. In the meantime, if I may be of any further assistance, please do... More

singapore
2 reviews
3 of 5 stars Reviewed January 8, 2014

Stayed there twice on business and with family. Front office staff needs lots of training. Checked in was slow as they are more interested to sell breakfast due to my double occupancy. They surely need to improve on their way of dealing with customers. Do not hard sell. Guest service officers were not very friendly. Just stood in the lobby... More

Was this review helpful? Yes
Quality A, Guest Experience Manager at Pullman Xiamen Powerlong, responded to this review

Dear Guest Thank you for taking the time to bring to our attention the problem you have encountered during your visit at the Pullman Xiamen Powerlong. We would like to express our most sincere apologies. At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We appreciate you sharing... More

Shanghai, China
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 10, 2013

Although expectations were met on the hotels location, interior design and comfort of stay, my overall opinion of this hotel is that it should invest more in staff training on customer services such as front desk, concierge and room services. I experienced a few frustrating situations during my short stay including: 1) during check-in, the front desk staff who handled... More

Was this review helpful? Yes
Quality A, Front Office Manager at Pullman Xiamen Powerlong, responded to this review

Dear jane 668: Thank you for taking the time to tell us your experience at the Pullman Xiamen Powerlong. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Indeed... More

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Additional Information about Pullman Xiamen Powerlong

Also Known As:
Powerlong Hotel Xiamen
Address: Ni.133 Hubin Middle Road, Siming District, Xiamen 361012, China
Location: China > Fujian > Xiamen
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Xiamen
#16 Business Hotel in Xiamen
#17 Luxury Hotel in Xiamen
#63 Best Value Hotel in Xiamen
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Pullman Xiamen Powerlong 4.5*
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