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All 1,092 Xiamen hotels

Marco Polo Xiamen

4.0 of 5 Hotel   |   No.8 Jianye Road, Hubin North, Xiamen 361012, China
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Marco Polo Xiamen
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88%
Ranked #20 of 1,092 hotels in Xiamen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Santosh R Bangalore, India
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298 people have reviewed this hotel

Traveler rating
    91
    170
    29
    4
    4
See reviews for
9
6
27
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Bangalore, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What I like best about this hotel is the upmarket location. Lot of restaurants n coffee shops around, so if you are apprehensive about Chinese food you don't have to worry one bit. The hotel also has the top end stores like LV, Ferragamo, Zegna, Paul n Shark, Bally. Staff can speak good ENGLISH(most impt). Now the negatives, hotel is... More

Was this review helpful? Yes
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, It's great to have you stayed with us recently. Your feedbacks are very much appreciated as we are very customer-oriented and will continue to enhance both our services and products by listening to our guests. Since we are strategically located within the city, with easy access to the famous coffee and bar street, but still away from the... More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Staying here is a highlight of a trip to Xiamen. Rooms are laid out impeccably. I woke up every morning looking forward to breakfast at the Continental Club - still impressed by the quality and freshness. The lobby was inviting and staff was quite welcoming and courteous. I look forward to my next stay.

Was this review helpful? Yes
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review

Dear Guest, We are very delighted to know that you enjoyed your staying with us during your recent visit, and thank you very much for your wonderful sharing on your experience with us ! Your valuable compliments has been shared with our team, and please be assured that we will keep refining our products and services to delight your always.... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 4 weeks ago

Very convenient location, every cab driver in town knew this hotel. Excellent lobby bar with talented pianist singer. Rooms are very clean and well maintained. Hotel staffs are knowledgable and very polite indicated excellent training provided by international management team.

Was this review helpful? Yes
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review

Dear Guest, Thank you for choosing to stay at Marco Polo Xiamen and spending time to share your wonderful experience. We are so glad to know that you enjoyed your stay with us during your recent visit. It will be my pleasure to share your compliments with our team. Please be assured that we will continue doing every effort possible... More

Paris, France
1 review
2 of 5 stars Reviewed 4 weeks ago

A 5 stars that is more a 4 stars hotel. Rooms should be refurnished to fit with international standards. The district is very attractive but I prefer to stay at Le Meridien or the Westin. Room service food is just not good. When it rains, it rains in the lobby!

Was this review helpful? Yes
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review

Dear Guest, Thank you for staying with us at Marco Polo Xiamen recently and spending your valuable time sharing your feedbacks. Your feedbacks have been well noted and please accept our sincere apologies for the inconvenience that may have caused. Your comments and suggestions have been shared among our team for high attention on these issues and to take necessary... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 10, 2014

The recognition of the GHA black card membership makes me feel as an important guest during check in and check out. The staff introduced a couple of Local Experiences which I found interesting. The room is clean and tidy. The Chinese restaurant is nice and quiet. The hotel is famous in Xiamen and well recognized by taxi-drivers.

Was this review helpful? Yes
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review

Dear Guest, We are very delighted to know that you enjoyed your staying with us during your recent visit, and thank you very much for your wonderful sharing on your experience with us ! Your valuable compliments has been shared with our team, and please be assured that we will keep working on the GHA program to create more valuable... More

Top Contributor
180 reviews 180 reviews
40 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed June 22, 2014

Have stayed before in this hotel and rate very highly. The breakfast is excellent. The gym also is open 24h and is great. Downstairs in the lobby - has Starbucks and a few designer shops - so overall the feel is 5star. Lovely city too. Would recommend the Marco Polo and surprised to see it only at 22 in Xiamen.

Was this review helpful? Yes
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review

Dear Guest, We are very delighted to know that you enjoyed your staying with us during your recent visit, and thank you very much for your wonderful sharing on your experience with us ! Your valuable compliments has been shared with our team, and please be assured that we will keep refining our products and services to delight your always.... More

Katy, tx
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 5, 2014

I stayed at the Marco Polo Xiamen in April. I did not arrive until after midnight, so all that I did was go staight to bed. I found the room to be very comfortable, dark, and quiet. I will stay again on my next trip.

Was this review helpful? Yes 2
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review

Dear Guest, We are so glad to know that you enjoyed your stay with us during your recent visit, and thank you very much for your wonderful sharing on your experience with us ! Your valuable compliment has been shared with our team, and please be assured that we will keep refining our products and services to delight your always.... More

Perth, Australia
1 review
5 of 5 stars Reviewed May 15, 2014

Everything was perfect - the staff were very helpful and friendly and the bed was one of the more comfortable ones I have slept in recently. The location is perfect as well. I will certainly stay here again next time I am in Xiamen.

Was this review helpful? Yes
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review

Dear Guest, We are very delighted to know that you enjoyed your stay with us during your recent visit, and thank you very much for your wonderful sharing on your experience with us ! Marco Polo Xiamen enjoys quiet surroundings with a magnificent view overlooking the lake. We will continue with our best possible efforts to ensure our great hotel... More

Dallas, Texas
Top Contributor
90 reviews 90 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 25, 2014

Let's get the negative out of the way first...this room was very hot...knowing this may be an issue, at check-in I asked if the AC was running and was told it was not...I asked for a fan but was told that they could not give me on....very odd, considering this is a rather pricey hotel, and since the rooms were... More

Was this review helpful? Yes 1
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review

Dear Guest, Thank you for staying with us at Marco Polo Xiamen recently and spending your valuable time sharing your feedbacks. Please accept our sincere apology for the A/C problem. Your comment has been forwarded to both Housekeeping and Technical Departments for high attention and improvement. We will definitely enhance monitoring on room temperature to ensure a more pleasure staying... More

New York Mills, Minnesota
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 17, 2014

You have a good hotel, you have a huge restaurant and you try to work it understaffed? We went yesterday with 2 other friends, sited , the table is comfortable and the chairs are soft. But thing else will make you reconsider if you will come back. After we did a rather modest order because the pricing probably is higher... More

Was this review helpful? Yes
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review

Dear Guest, Thank you very much for your kind comments regarding our Japanese Restaurant, and please accept our sincere apology for the unpleasant dining experience. Your comments have been forwarded to our Food & Beverage Manager for immediate review and further necessary actions to improve our service quality. Meanwhile, more relevant training will also be conducted for our staff to... More

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Additional Information about Marco Polo Xiamen

Address: No.8 Jianye Road, Hubin North, Xiamen 361012, China
Location: China > Fujian > Xiamen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marco Polo Xiamen 4*
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Also Known As:
Marco Polo Xiamen Hotel Xiamen
Marco Polo Hotel Xiamen
Xiamen Marco Polo Hotel

53 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Business Hotel in Xiamen #9 Spa Hotel in Xiamen #15 Luxury Hotel in Xiamen #56 Best Value Hotel in Xiamen
Hotel Class
Official Description (provided by the hotel)
Marco Polo Xiamen uniquely blends the grace of ancient China with today's modernity. It is the best address for a business traveller- a home away from home with legendary hospitality and personalised service. With its 310 exquisitely designed rooms and suites, Marco Polo Xiamen enjoys the scenic lake view with the convenience of a city location- 15 minutes drive by car from the international airport. The hotel provides complimentary bus service to and from the airport and also limousine service. The rooms at Marco Polo Xiamen are designed for comfort and privacy for the discerning business travellers. The business and leisure facilities offered in Marco Polo are unparalleled in Xiamen - the Continental Club Floor offers a fully-equipped private Club Lounge with panoramic view. ... more   less 
Number of rooms
308

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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