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The Westin Xiamen

#1 of 1,116 Hotels in Xiamen
Certificate of Excellence
4.5 of 5
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No.398 Xianyue Road, Siming District, Xiamen 361012, China
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1 room 1 guest
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The Westin Xiamen
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229 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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    (229)
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Adelaide, Australia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Q bar at the Westin is a great place for a drink and tapas with friends. The atmosphere and quality of service could not be faulted. The menu items often change but if you are in the area or indeed decide to stay at this hotel don't miss a visit to the Q bar

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

What a great experience staying at the Westin, Xiamen in China!!! The room had all the finishing touches expected from a 4 stars or above hotel, and an amazing view of the city. All the staff was very welcoming and accommodating,.. really, all of them, no exceptions. Thank you Westin for a great stay!

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Phoenix, Arizona
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Xiamen is more remote with less English/Western directed signage than cities such as Shanghai. During late summer there is a lot of local China Tourism which increases the crowds along with the higher temperature & humidity. When traveling on business it sometimes becomes easy to get caught in the tourist crowds. My stay at the Westin was fantastic. (2 nights)... More 

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Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We are glad that you are satisfied with our service. Thanks for your recognition to our products in Westin Executive Club lounge. Our Westin Executive Club lounge is the highest club lounge in Fujian province, exclusively offering our Westin Executive Club Rooms and selected... More 

Preston, United Kingdom
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for just 1 night at the Westin, arriving early in the evening. After a quick check in and finding my room, we went straight down for dinner in the restaurant on the ground floor. The bar/restaurant were really quiet, but looked trendy with comfortable seating. The food on the menu looked great, with lots of different meals from... More 

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Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your comments very much. Thanks for your recognition to our products in QBA. Located on the 1st floor, QBA is a vibrant hotspot for social dining, combining signature Latin flavors with a fusion of dishes from all around the world to suit all tastes. And sorry for inconvenience caused... More 

Slangerup, Danmark
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Enjoyed a week at Westin. Everything around this hotel is impressive. From the Lobby, to room, gym, restaurants, breakfast, service. Everything was a very good experience and I will look forward to staying there again in 2016.

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Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We are glad that you are satisfied with our service. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. At Westin it is our aim to make sure our guests leave... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Great hotel. Spacious finely appointed rooms with beautiful view of the city. Attended by a very friendly staff. Location is accessible to several walking trails and parks. Fine buffet breakfast easily comparable to any I have expierenced in the Far East.

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Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We are glad that you are satisfied with our products and services. The Westin Xiamen is located in the Wu Yi Plaza, an ultra-modern complex that combines arts, sports, retail, and entertainment under one roof. Towering above the city, the hotel offering guests direct... More 

Hong Kong, China
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 27, 2015

Stayed here for two nights. The hardware was all good - a quite new hotel with big and clean rooms, very comfortable bed, separate bath and showers, electric controlled blinds and so on. Sure guests would have a good night's sleep here. Problem mainly lies with staff and service. To be fair this is a quite common issue with some... More 

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Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank your very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Westin Xiamen, and we would like to offer our sincere apology for the inconvenience caused. We have already reflected your comments to related departments, and will certainly work on... More 

London, United Kingdom
2 reviews
2 of 5 stars Reviewed July 17, 2015

I read such great reviews but this in my experience is not a top hotel . I waited too long to check in and too many questions, and `I dont like looking at the top of someones head while they talk to me . The room stank of smoke, but I tolerated it , the food is low quality for... More 

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Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you very much for your precious comments. We regret to hear about your experience during your recent stay, and we would like to offer our sincere apology for any inconvenience caused. We have already reflected your comments to related departments, and will certainly work on better management and improvement. We are sure there will be a big... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 12, 2015

Stayed there for one night. When we first checked in, the reception was very nice, but the room we were offered was not too nice, it smelled a bit. Though they offered us another room after, which was good. Breakfast was a lot of variety but the quality is two to three stars. Complaints: when we were trying to get... More 

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Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen, and taking time out to review us. We are delighted to hear your recognition to our Westin WORKOUT. Located on the 4th floor, the Westin WORKOUT fitness studio helps you keep the focus on fitness during your stay. Tone up core muscle groups with strenght machines and free weights, or power... More 

London, United Kingdom
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 15, 2015

Stayed for 2 nights in business. Located fairly close to the airport and about 15 mins away from the city centre. Location-wise is excellent. The serivce level is excellent with sincere help wherever I went. Impressive to see the female staff greeting outdoor/by the Entrance when just arrived. The breakfast has plenty to choose and has quality in it. The... More 

Was this review helpful? Yes
Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We are glad that you are satisfied with every aspect of your recent stay. Towering above the city, our hotel building is the tallest in the area and landmark in Xiamen city. And it's great to hear that you like our Westin Executive Lounge... More 

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