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All 1,103 Xiamen hotels

The Westin Xiamen

4.5 of 5 Hotel   |   No.398 Xianyue Road, Siming District, Xiamen 361012, China
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Ranked #1 of 1,103 Hotels in Xiamen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
iwi1234 Warsaw, Poland
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185 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warsaw, Poland
Top Contributor
111 reviews 111 reviews
35 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was attending an expo in Xiamen and our Chinese partner booked me a night here. I did not know what to expect, as there are different Westins and especially in the US, you never know what you will get. I have to stay, I was very positively surprised. This is a brand new Westin with everything being spot on... More 

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I came to Xiamen after a terrible experience with a bad hotel/serviced apartment in Shanghai. And to arrive at this hotel in the middle of the night after a delayed flight was pure bliss. Just walking into the lobby made me forget all about the day before. It is one of the prettiest lobbies I have seen and the carpets... More 

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Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. Our signature Westin Heavenly® Bed promises a superior slumber each night, Sink into the Westin Heavenly® Bed and be enveloped in layers of down cushioning, 250-thread count sheets, five plush pillows and our exclusive pillow-top mattress. We appreciate your recognition and we will work... More 

West Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I didn't stay at the hotel but was invited to a business dinner at the Chinese restaurant. There were only a few tables in the dining room, the atmosphere is intimate and comfortable. Although the staff doesn't speak fluent english, but they are polite and attentive. Food is nice and not too spicy which is what I like. In overall... More 

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Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you for your positive comments. We appreciate your recognition to The Westin Xiamen especially the Zen5es Restaurant, which features new-look Cantonese fare and a range of Chinese dishes prepared using authentic methods. And it’s worth mentions, besides Zen5es, the other 4 restaurants here offer virtually every type of cuisine and entertainment options for you to explore. At... More 

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on business and although location and size of room were all good. Maintenance and cleanliness of the bathroom needs looking at, see pictures, a hair band that was between the vanity and the mirror had obviously been there a while unnoticed and the maintenance in the bathroom leaves a lot to be desired, see pictures. Good fitness centre... More 

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Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you very much for your precious comments. We regret to hear about your experience during your recent stay, and we would like to offer our sincere apology for the inconvenience caused. We have reflected your comments to related departments, and will certainly work on better management and improvement. We sincerely hope that The Westin Xiamen could be... More 

Boca Raton, Florida
Top Contributor
148 reviews 148 reviews
60 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time at the Westin Xiamen and I really loved it. The room was fantastic - very spacious and wonderful view of the lake, city and mountains. The Club lounge was one of the best I have seen and breakfast was great. The bed was soft and very comfortable - not easy to find in China where beds are usually... More 

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Marcom W, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We are glad that you are satisfied with our service.We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. At Westin it is our aim to make sure our guests leave feeling... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my first stay at the Westin Xiamen Hotel. I must say this was one of the most enjoyable stays I have had at any hotel. The staff here are extremely helpful and polite. The room was very spacious and comfortable which made my stay very enjoyable since I was on a lengthy business trip. The food selection and... More 

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Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We are glad that you are satisfied with our service.We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. At Westin it is our aim to make sure our guests leave feeling... More 

東京
Top Contributor
176 reviews 176 reviews
91 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

設備・内装・広さなど中国らしい豪華ホテルだが、中国の物価に比べあまりにもホテル代が高すぎる。朝食を別に注文するとRMB150-180は日本円で3000円以上、日本やアメリカ以上の価格は全く納得できない。マッサージもRMB1,600と部屋代並み。 Good interior, facility and equipment as well as spacious, fairly luxurious hotel but room rate is far high considering the prices in China. Breakfast is tremendously expensive as well, RMB150-180 is even more expensive than that of US and Japan. Tried massage but gave us as 90 minutes service was RMB 1,600, almost same cost as of room rate.

Was this review helpful? Yes
Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We are glad that you are satisfied with our service.We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. At Westin it is our aim to make sure our guests leave feeling... More 

Guangzhou, China
2 reviews
5 of 5 stars Reviewed December 22, 2014 via mobile

It's my third time stayed in the Westin Xiamen Hotel. Always been a pleasure to meet old friends here. The employees here are all very polite and helpful. So nice to see every trip was well prepared by June Chen. Especially this trip the hotel was decorated in Christmas style. What a lovely place to stay!

Was this review helpful? Yes
Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We are glad that you are satisfied with our service. Ms.June is a truly one of the best staff that we have. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel.... More 

Penang Island, Malaysia
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

As always, The Westin is my choice for business trips in Xiamen. Great spacious room with excellent layout, well appointed bathroom and oh-so comfortable bed. Breakfast has great intercontinental selections and healthy choices too. Only grouch was they made a mistake about my corporate rate at check-in and insisted that breakfast was not included. Luckily I had a printout of... More 

Was this review helpful? Yes
Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank your very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Westin Xiamen, and we would like to offer our sincere apology for the inconvenience caused. We have shared your comments with our team. We’ll certainly work on the improvement,... More 

Manhattan, NY
Contributor
11 reviews 11 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 30, 2014

With Westin's brand, I expected a 5 star hotel. Indeed it is NOT. The location is terrible and it was surrounded by ugly local buildings. From my room, I looked out with a view of raised highway. However, compared to the garbage covered local buildings underneath, the highway is at least clean to look at. The room windows are covered... More 

Was this review helpful? Yes
Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you very much for your precious comments. It is with great regret to hear about your experience during your recent stay, and we would like to offer our sincere apology for any inconvenience caused. At the same time, thanks for your recognition to the services provided by Ms. June and Mr. Joao. They are truly two of... More 

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Additional Information about The Westin Xiamen

Address: No.398 Xianyue Road, Siming District, Xiamen 361012, China
Phone Number:
Location: China > Fujian > Xiamen
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Westin Xiamen 4.5*
Number of rooms: 300
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Hotel Style:
#1 Spa Hotel in Xiamen
#1 Luxury Hotel in Xiamen
#1 Business Hotel in Xiamen
#63 Best Value Hotel in Xiamen

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