We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,052 Xiamen hotels

The Westin Xiamen

4.5 of 5 Hotel   |   No.398 Xianyue Road, Siming District, Xiamen 361012, China
Hotel website
Hotel deals
Hotel amenities
Special Rate
Enjoy VIP Airport Service
Save Saved
You added The Westin Xiamen to your Saves list
The Westin Xiamen
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
93%
Ranked #1 of 1,052 hotels in Xiamen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Xian1234 Xiamen, China
  • Overview
  • Reviews (134)
  • Photos (146)
  • Amenities
  • Room tips (15)
  • Location
  • More
Write a Review

134 people have reviewed this hotel

Traveler rating
    82
    42
    6
    4
    0
See reviews for
11
9
6
71
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Xiamen, China
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great hotel and only 15 minutes from the Airport. Rooms are spacious and what you would expect from SPG, Western TV stations, coffee maker, and bathroom essentials provided. Good breakfast and the evening buffet was good, if not a little expensive at RMB300 All in all a good/great hotel

Was this review helpful? Yes
Madrid, Spain
Contributor
20 reviews 20 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Here for business and leisure on a 4 days trip, including a weekend with my partner. I booked a "late check out" rate At check in I asked for late checkout, first was told it was not possible, ten they offered 4pm, then retreated to 2 pm then again it was 3 pm. Wifi in room 3006 is very poor.... More

Was this review helpful? Yes
Kansas City, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

This the best choice if you want to have a nice trip in xiamen. I have been there so many time in past two years. Melinda, June, Anna, Angela and other staffs in WEC always gave us outstanding experience.

Was this review helpful? Yes
Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you very much for your feedback. We are glad that our associate have provided to you a good experience with instinctive service. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. At Westin it is our aim to make sure our guests leave feeling better... More

Cambridge, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Westin Xiamen is a fine hotel. It has everything that you would expect of a five star hotel in Asia. The one thing that stands out though, is the excellent customer service and friendly nature of Joao Jeremias (assistant front office manager). Joao is one of the best customer service leaders I have seen in many years of international... More

Was this review helpful? Yes 2
Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you very much for your positive comment. We are glad that you had a wonderful stay with us. Joao has been with the hotel since our opening and he is a truly one of the best guest service managers that we have. We appreciate your recognition and we will work hard to make sure we maintain the... More

Orange, California
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One of Westin's Best, This past time in Xiamen, China I decided to treat myself to a nice western hotel in both Beijing and in Xiamen as most of this trip had me playing planes, trains and automobiles crisscrossing China with fairly crappy hotels in the smaller cities. Anyway, I had stayed at this Westin before and enjoyed but this... More

Was this review helpful? Yes
Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you very much for your positive comments and constant support. We are glad that you are satisfied with our facilities and service, and hope that you had a relaxing and renewal stay. Actually, there are a lot more Westin programs that you can try during your next stay, such as the Gear Lending program - rent New... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

Jeremias Joao provided me excellent front desk service. I was travelling all the way from California for Panasonic. I needed some assistance to confirm my room reservation and he came to assist the front desk, and provided some solutions to make my reservation possible. He also greeted me everytime he saw me to make sure my stay was going well.... More

Was this review helpful? Yes 1
Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Mr. Erick, Thank you very much for your positive comment. We are glad that you had a wonderful stay with us. Joao has been with the hotel since our opening and he is a truly one of the best guest service manager that we have. We appreciate your recognition and taking the time to write the review, and we... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2014

Stayed here for two nights after a long 9 days travelling around china. By far the best hotel I stayed on this trip. Staff excellent. Upgraded room in check in. Superb attentive staff in executive lounge. Great offering of western food for the more discerning palettes! Fantastic gym and pool area. Rooms extremely comfortable. I travel a lot to Far... More

Was this review helpful? Yes
Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you very much for your positive comments and constant support. We are glad that you are satisfied with our facilities and service, and hope that you had a relaxing and renewal stay. Actually, besides Westin WORKOUT® and swimming pool, there are a lot more Westin programs that you can try during your next stay, such as the... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 7, 2014

This was my 4th visit to the Westin Xiamen having stayed in the city in many different hotels in the past. The hotel is modern and clean, the room was large (upgraded to executive suite, room 3116) and the beds are one of the best I have ever slept in. My wife was with me on this trip and she... More

Was this review helpful? Yes 1
Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, Thank you very much for your positive comments and constant support. We are glad that you are satisfied with our facilities and service. The Heavenly Bed® is a Westin signature product dedicated to provide a good night of sleep for every guest. Every detail of the Heavenly Bed is designed to promote superior slumber – from the crisp,... More

Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed June 2, 2014

Stepping off the Taxi, a porter assisted with luggage and guided me to the check-in desk. They had upgraded me to a Premier Room 1912. Interesting room number as that was the year China became a Republic and also the end of over 2000 years of Imperial rule. Also reminds me of the bar district in Nanjing (named 1912). :)... More

Was this review helpful? Yes
Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Guest, thanks a lot for your comments, and we appreciate it very much. We are glad that you are satisfied with our room amenities, and hope that you had a relaxing and renewal stay. It's a pity that you did not get to experience other facility at the hotel this time, and actually there are a lot more Westin... More

New York City, New York
1 review
5 of 5 stars Reviewed May 29, 2014

I checked out at 8am but came back at noon after meetings to get my bag. The manager greeted me warmly and I asked if I could use internet. he said "Let me put you back in your room" (even though I had checked out). I stayed until 4pm because my flight not till 6. This has never happened to... More

Was this review helpful? Yes
Westin X, General Manager at The Westin Xiamen, responded to this review

Dear Mr. Bank, Thank you very much for your positive comments. We are glad that you are satisfied with our service and that you have a wonderful at our hotel. As you have mentioned you do not have a status with Starwood anymore, may I take the opportunity to introduce you to the Starwood Family again. Become a SPG member,... More

Owners: What's your side of the story?
If you own or manage The Westin Xiamen, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Xiamen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Xiamen

Address: No.398 Xianyue Road, Siming District, Xiamen 361012, China
Phone Number:
Location: China > Fujian > Xiamen
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Westin Xiamen 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Starwood APAC, Expedia, Agoda, Hotels.com, Tingo, BookingOdigeoWL, Despegar.com, Ctrip DaoDao, Venere and Otel so you can book your The Westin Xiamen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

146 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (78)
Viewed
View from room (8)
Viewed
Room/suite (20)
Viewed
Bathroom (10)
Viewed
Hotel & grounds (6)
Viewed
0:48
Videos (2)
Viewed
Pool/beach area (2)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (69)
Viewed
Dining (9)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (12)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (37)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Xiamen #1 Luxury Hotel in Xiamen #1 Spa Hotel in Xiamen #4 Romantic Hotel in Xiamen #76 Best Value Hotel in Xiamen
Hotel Class
Number of rooms
300

See which rooms travelers prefer