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Hotel Nikko Xiamen

#18 of 1,116 Hotels in Xiamen
Certificate of Excellence
No.199 Wenxing East Road, Xiamen 361008, China
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1 room 1 guest
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Hotel Nikko Xiamen
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82 Reviews from our TripAdvisor Community

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Traveler rating
    38
    34
    7
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8
9
5
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (82)
  • Mar-May only
    (12)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (25)
All months
Level Contributor
106 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 28, 2015

The hotel is located quite close to the beach, around 5-10 mins by foot. The facilities are good, room is spacious and clean. Breakfast is ok, which includes all the basic things you need for breakfast. Too crowded somehow. Could be a good choice when you are in this beautiful coastal city, but the value for the room is not... More 

Was this review helpful? Yes
NikkoXiamen, General Manager at Hotel Nikko Xiamen, responded to this review

Dear Yanzhang 85, Greetings. Thank you for choosing us for your visit to Xiamen and sharing your experience on TripAdvisor! We are glad you enjoyed the comfort and service of our hotel. We hope to welcome you back to enjoy our services again in the near future. Regards! General Manager Hotel Nikko Xiamen More 

Suzhou, China
Level Contributor
190 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed May 25, 2015

What an excellent place in so many ways. From the greeting at the door, to the lobby presence...this place is outstanding. Spectacular sitting areas, and fountains with tropical-like landscaping. A feast for the eyes everywhere you look! The staff does need help with English. although its obvious that this caters to Japanese tourists. The room was well designed, with a... More 

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NikkoXiamen, General Manager at Hotel Nikko Xiamen, responded to this review

Dear GlobalPassion, Greetings. Thank you for choosing us for your visit to Xiamen and sharing your experience on TripAdvisor! We are glad you enjoyed the comfort and service of our hotel. About your comments, I will discuss with my manage team if it necessary to change. Once again, thank you very much for giving us such positive comments. We hope... More 

Xiamen, China
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 19, 2015

We stayed at the Nikko in December 2014 and again in January 2015. Only issue was the pool was closed for maintenance and the wonderful staff at the Nikko upgraded us to a superior room as compensation. We loved the location, great staff, we ate at all the restaurants and the Japanese chef is fantastic. Rooms are large, views great,... More 

Was this review helpful? Yes 1
NikkoXiamen, General Manager at Hotel Nikko Xiamen, responded to this review

Dear JamesF907, Greetings. Thank you for choosing us for your visit to Xiamen and sharing your experience on TripAdvisor! We are glad you enjoyed the comfort and service of our hotel. HR will do more English training to our staff to serve our guests better. We hope to welcome you back to enjoy our services again in the near future.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 22, 2015

This hotel has very good facilities and the rooms are very comfortable. It's ideally placed if you need to be in the eastern part of the city near the exhibition centre, rather than the city centre. It's 10 minutes walk from the esplanade along the shore. The pool is good. My one criticism is that very few of the staff... More 

Was this review helpful? Yes
NikkoXiamen, General Manager at Hotel Nikko Xiamen, responded to this review

Dear 28Elwyn, Thank you for your feedback and for choosing Hotel Nikko Xiamen as your home in Xiamen. We have taken note of your feedback which will definitely help us on future plans for training. We look forward to welcoming you back very soon! Best regards! General Manager Hotel Nikko Xiamen More 

Portland, Oregon
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 20, 2015

The rooms are ample and big. The furnishings are modern and clean design. I like the pale color neutrals which make the rooms seem light and airy. The bed and linens are soft to touch and very comfortable. I had a distant view of the water being on a high floor which was beautiful at sunrise. While there is a... More 

Was this review helpful? Yes
NikkoXiamen, General Manager at Hotel Nikko Xiamen, responded to this review

Dear Read W, I am delighted that you had enjoyed the stay and more importantly the friendly service and beautiful sea view in which we take great pride in delivering to our guests. Watching the mesmerizing sunrise view from the guest room while having the bath in the water sounds like a great way to enjoy the stay! Thank you... More 

Nanjing, China
1 review
5 of 5 stars Reviewed November 23, 2014

I have stayed at this hotel for more than 1 month. It's really a great hotel and valuable. The staff are very nice, they greeted me and called my name every time. First, the price was reasonable. Compared to other hotels in the city center, it was cheap. Second, the room was big with beautiful sea view. The wash room... More 

Was this review helpful? Yes
NikkoXiamen, General Manager at Hotel Nikko Xiamen, responded to this review

Dear E A, Greetings. Thank you for choosing us for your visit to Xiamen and sharing your experience on TripAdvisor! We are glad you enjoyed the comfort and service of our hotel. We hope to welcome you back to enjoy our services again in the near future. Regards! General Manager Hotel Nikko Xiamen More 

Hong Kong, China
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 17, 2014

I must admit that the "average" rating is made on the basis of "international standard". In the context of China, the hotel can be rated "very good". Nevertheless, this is Nikko group and I had great expectation to the service and details. Let's talk about the good things first. It is a value for money choice for a 5-start hotel... More 

Was this review helpful? Yes 1
NikkoXiamen, General Manager at Hotel Nikko Xiamen, responded to this review

Dear Michaelchs, Greetings. Thank you for taking the time to share your feedback. Thank you very much for the comments on the soap, light, rainforest and other facilities, I have already let housekeeping and engineering department check all the rooms, they will do the maintenance immediately. In regards of the WIFI, we contact China Telecom, they will check the signal... More 

Cedar Park, Texas
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 11, 2014

Well its a nice hotel as all Nikko's tend to be. Since this was my first trip to Xiamen I have nothing to compare it to. Room was a very good size and well appointed. Loved the bathroom and the shower was nice but impossible to turn on the shower without getting drenched. Bed was comfortable. The room is a... More 

Was this review helpful? Yes
Eiji A, General Manager at Hotel Nikko Xiamen, responded to this review

Dear TJ M, Thank you for choosing us and for sharing your experience on TripAdvisor! We are so glad that you enjoyed our bar and amentities. It is our aim to create an environment of warmth and hospitality for each of our guest. I like your funny note, it seemed that you are amazed by the washlet. We are always... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 28, 2014

Stayed here 2 weeks, really should have moved earlier. Staff speak no or little English and are rude/incompentent. Food in restaurant undercooked and if you want to take a sauna try to do it when people aren't smoking in the changing rooms... but good luck with that. Seriously, stay elsewhere. Worst hotel I've ever been to.

Was this review helpful? Yes 1
Eiji A, General Manager at Hotel Nikko Xiamen, responded to this review

Dear Greg W, Thank you very much for staying in Hotel Nikko Xiamen. We greatly appreciate you taking the time to bring this matter to our attention. We are very sorry for any inconvenience and unpleasant you may have experienced during your stay. We do apologize for these unpleasant experiences caused and we will strengthen our training system from now... More 

Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 12, 2014

Conveniently located hotel about 30 minutes from the airport and close to the beach. Don't expect a nightlife neither in the hotel or close by. Large spacious rooms, I especially liked the one with sea view. Typically recommendable for buisness travellers.

Was this review helpful? Yes
Eiji A, General Manager at Hotel Nikko Xiamen, responded to this review

Dear Peter B, Greetings from Hotel Nikko Xiamen. Thank you for taking the time to share your experience. We are grateful for your encouraging comments. Pleasure to see that you enjoyed our guestroom. Noted your comments on the nightlife. Hotel located close Xiamen Conference Center which is the new commercial and financial center in Xiamen. It's convenient for the business... More 

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