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All 1,102 Xiamen hotels

Hotel Nikko Xiamen

4.5 of 5 Hotel   |   No.199 Wenxing East Road, Xiamen 361008, China
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Hotel Nikko Xiamen
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Ranked #19 of 1,102 Hotels in Xiamen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
E A Nanjing, China
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71 reviews from our community

Traveler rating
    35
    28
    6
    0
    2
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7
7
4
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nanjing, China
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel for more than 1 month. It's really a great hotel and valuable. The staff are very nice, they greeted me and called my name every time. First, the price was reasonable. Compared to other hotels in the city center, it was cheap. Second, the room was big with beautiful sea view. The wash room... More 

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NikkoXiamen, General Manager at Hotel Nikko Xiamen, responded to this review

Dear E A, Greetings. Thank you for choosing us for your visit to Xiamen and sharing your experience on TripAdvisor! We are glad you enjoyed the comfort and service of our hotel. We hope to welcome you back to enjoy our services again in the near future. Regards! General Manager Hotel Nikko Xiamen More 

Hong Kong, China
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I must admit that the "average" rating is made on the basis of "international standard". In the context of China, the hotel can be rated "very good". Nevertheless, this is Nikko group and I had great expectation to the service and details. Let's talk about the good things first. It is a value for money choice for a 5-start hotel... More 

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NikkoXiamen, General Manager at Hotel Nikko Xiamen, responded to this review

Dear Michaelchs, Greetings. Thank you for taking the time to share your feedback. Thank you very much for the comments on the soap, light, rainforest and other facilities, I have already let housekeeping and engineering department check all the rooms, they will do the maintenance immediately. In regards of the WIFI, we contact China Telecom, they will check the signal... More 

Cedar Park, Texas
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 11, 2014

Well its a nice hotel as all Nikko's tend to be. Since this was my first trip to Xiamen I have nothing to compare it to. Room was a very good size and well appointed. Loved the bathroom and the shower was nice but impossible to turn on the shower without getting drenched. Bed was comfortable. The room is a... More 

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Eiji A, General Manager at Hotel Nikko Xiamen, responded to this review

Dear TJ M, Thank you for choosing us and for sharing your experience on TripAdvisor! We are so glad that you enjoyed our bar and amentities. It is our aim to create an environment of warmth and hospitality for each of our guest. I like your funny note, it seemed that you are amazed by the washlet. We are always... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 28, 2014

Stayed here 2 weeks, really should have moved earlier. Staff speak no or little English and are rude/incompentent. Food in restaurant undercooked and if you want to take a sauna try to do it when people aren't smoking in the changing rooms... but good luck with that. Seriously, stay elsewhere. Worst hotel I've ever been to.

Was this review helpful? Yes 1
Eiji A, General Manager at Hotel Nikko Xiamen, responded to this review

Dear Greg W, Thank you very much for staying in Hotel Nikko Xiamen. We greatly appreciate you taking the time to bring this matter to our attention. We are very sorry for any inconvenience and unpleasant you may have experienced during your stay. We do apologize for these unpleasant experiences caused and we will strengthen our training system from now... More 

Top Contributor
52 reviews 52 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 12, 2014

Conveniently located hotel about 30 minutes from the airport and close to the beach. Don't expect a nightlife neither in the hotel or close by. Large spacious rooms, I especially liked the one with sea view. Typically recommendable for buisness travellers.

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Eiji A, General Manager at Hotel Nikko Xiamen, responded to this review

Dear Peter B, Greetings from Hotel Nikko Xiamen. Thank you for taking the time to share your experience. We are grateful for your encouraging comments. Pleasure to see that you enjoyed our guestroom. Noted your comments on the nightlife. Hotel located close Xiamen Conference Center which is the new commercial and financial center in Xiamen. It's convenient for the business... More 

shanghai
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 16, 2013

We stayed in this hotel during a short vacation. The property is nice, but service needs improvement , definitely a hotel that caters more to Chinese crowds than Westerners. Restaurants are just OK , although breakfast buffet also needs improvements, I would recommend to choose the breakfast included option because there are no options within reasonable walking distance. Location is... More 

Was this review helpful? Yes 1
Emily C, Manager at Hotel Nikko Xiamen, responded to this review

Dear Cris J, Thank you for your suggestion, we are so appreciate that you chose our hotel when you stayed in Xiamen. I'm sorry about our service and breakfast did't make you satisfied. I will pass your suggestion to related departmenta and let them do more training to their staff. Our hotel is a typical MICE hotel due to the... More 

Malaga, Spain
Top Contributor
61 reviews 61 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 29, 2013

Stayed one night on business trip. Very good quality 5 star hotel and very good value for money. Very large comfortable room, with balcóny, all expected amenities of 5 star hotel plus very nice tea set in the room. Excellent quality restaurant, had a great lunch and buffet breakfast the foillowing morning. Good quality internet and wi-fi included in room... More 

Was this review helpful? Yes 2
Emily C, Manager at Hotel Nikko Xiamen, responded to this review

Thank you for your recent stay at Hotel Nikko Xiamen. We are so glad that you enjoy your stay with us. Much appreciate your comments on our extensive food selection and facilities as well. We hope to be able to welcome you back in the future. Kind regards! More 

Hamburg, Germany
Top Contributor
169 reviews 169 reviews
160 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed November 8, 2012

Hotel is an about 30 min drive away from the airport. It is close to the sea and the exhibition center. The center is only an about 10 min walk away. Rooms are quite large, quite dark, but it has quite a few good lights. Hence you can make it well lit. Beds are comfortable. Bathroom has a bathtub and... More 

Was this review helpful? Yes 1
Paris, France
Top Contributor
80 reviews 80 reviews
21 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed November 1, 2012

Lots of marble, very high foyer entry, clean, huge, impersonal. All the amenities you can dream of at high price for the area - But who cares ? Most guests do not pay the bills, their company or their host does. A very nice breakfast buffet with western, Japanese, Chinese food: Too bad a whole bunch of persons was smoking.... More 

Was this review helpful? Yes 2
Beijing, China
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2012

I stayed at this Nikko when I was visiting Xiamen's annual CIFIT Investment Fair. The hotel is clean, the staff is nice, overall a great place to stay for business. If you are travelling for pleasure, I would recommend you stay somewhere closer to the beach area.

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Additional Information about Hotel Nikko Xiamen

Address: No.199 Wenxing East Road, Xiamen 361008, China
Location: China > Fujian > Xiamen
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Nikko Xiamen 4.5*
Number of rooms: 436
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Hotel Style:
#16 Luxury Hotel in Xiamen
#16 Business Hotel in Xiamen
#47 Best Value Hotel in Xiamen

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