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Swiss International Hotel Xiamen

#3 of 1,102 Hotels in Xiamen
Certificate of Excellence
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No.12 Lujiang Avenue, Xiamen 361001, China
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25% off room rate
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Swiss International Hotel Xiamen
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Swiss International Hotel Xiamen
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713 reviews from our community

Traveler rating
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    292
    26
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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Xiamen, China
Top Contributor
61 reviews 61 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 17, 2015

I spend a couple of nights in this Hotel. The Room was average for Asian 5 star hotels. As the room was faced towards Gulangyu Island we had a beautiful overview of the Island. The staff in the hotel was friendly and try their best speaking English.

Was this review helpful? Yes 1
SwissIntlHotels, Guest Relations Manager at Swiss International Hotel Xiamen, responded to this review

Dear Guest, Thank you very much for your precious time. We are happy to hear that your experience in our hotel was pleasant. It is always very encouraging to receive positive feedbacks from our valued guests. Your praise and motivating comments will be naturally transmitted to our associates. We look forward to seeing you again in a not too distant... More 

Sydney, Australia
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 7, 2015

This hotel is all show and no substance (and even the show is starting to age, with poor maintenance). The location of this hotel is brilliant and the view from harbour rooms is fantastic; however the check in process is slow, the staff are friendly but appear to have slow processes to work through. The rooms are large but again... More 

Was this review helpful? Yes 1
SwissIntlHotels, Guest Relations Manager at Swiss International Hotel Xiamen, responded to this review

Dear Guest, Thank you very much for your precious time. We are sorry to learn that your experience at Swiss International Hotel Xiamen was not up to your expectations. It is always beneficial to hear directly from our valued guests and help us to further improve. Your valuable comments for Front Desk service and A/C system are noted and necessary steps... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed January 25, 2015

Currently staying in the hotel. Hotel is situated relatively close to the Zhongshan pedestrian road, approximately a 10 min walk. Check in took quite a while to process and apparently, they do not have/ only have a few twin bedrooms for the upper floors. So my family of 9 were given rooms at different levels. The rooms with queen/king beds... More 

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SwissIntlHotels, Guest Relations Manager at Swiss International Hotel Xiamen, responded to this review

Dear Guest, Thank you very much for your precious time. We are sorry to learn that your experience at Swiss International Hotel Xiamen was not up to your expectations. It is always beneficial to hear directly from our valued guests and help us to further improve.  Your valuable comments are noted and necessary steps shall be taken to reach higher standards... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 21, 2015

we booked the royal suite throu Booking.com and we paid the same price we would have paid for an average room in a chain hotel. Great hotel, great location in the waterfront which gave us great views of Gulangyu island and the piers. The Club was great and the staff very professional. This is the second time we stayed in... More 

Was this review helpful? Yes 2
SwissIntlHotels, Guest Relations Manager at Swiss International Hotel Xiamen, responded to this review

Dear Guest, Thank you very much for your precious time. We are happy to hear that your experience in our hotel was pleasant. It is always very encouraging to receive positive feedbacks from our valued guests. Your praise and motivating comments will be naturally transmitted to our associates. We look forward to seeing you again in a not too distant... More 

1 review
5 of 5 stars Reviewed January 16, 2015

we stayed at the Swiss International Xiamen for 2 nights in January 2015. I could not find any fault in this hotel. From arrival to departure everything was fantastic. including sending a porter with us to the airport to help with our luggage ( too many). Thank you. we ll be back.

Review collected in partnership with this hotel

Was this review helpful? Yes
SwissIntlHotels, Guest Relations Manager at Swiss International Hotel Xiamen, responded to this review

Dear Guest. Thank you very much for your precious time. We are happy to hear that your experience in our hotel was pleasant. It is always very encouraging to receive positive feedbacks from our valued guests. Your praise and motivating comments will be naturally transmitted to our associates. We look forward to seeing you again in a not too distant... More 

Singapore, Singapore
Top Contributor
56 reviews 56 reviews
48 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 9, 2015

The hotel has a great location near the pedestrian mall. It also over looks Gulangyu island (although note the public ferry location has moved). The rooms are large, great bathrooms and good wifi. I did find though that whilst it looks amazing, when you scratch below the surface, there are still a few things could be improved. Our room had... More 

Was this review helpful? Yes 1
SwissIntlHotels, Guest Relations Manager at Swiss International Hotel Xiamen, responded to this review

Dear Guest. Thank you very much for your precious time. We are sorry to learn that your experience at Swiss International Hotel Xiamen was not up to your expectations. It is always beneficial to hear directly from our valued guests and help us to further improve. Your valuable comments are noted and necessary steps shall be taken to reach higher... More 

Newcastle upon Tyne, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 7, 2015

The hotel is in a great location the rooms have fantastic views overlooking Gulangyu island. The rooms are large and stylish and the breakfasts are great - but, 1) check-in was a nightmare it took nearly an hour, the hotel was busy and the reception staff ineffectual - I was lucky I had a companion who could speak mandarin, or... More 

Was this review helpful? Yes
SwissIntlHotels, Guest Relations Manager at Swiss International Hotel Xiamen, responded to this review

Dear Guest. Thank you very much for your precious time. We are sorry to learn that your experience at Swiss International Hotel Xiamen was not up to your expectations. It is always beneficial to hear directly from our valued guests and help us to further improve. Your valuable comments for Front Desk service and A/C are noted and necessary steps... More 

Shenzhen, China
Top Contributor
87 reviews 87 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 29, 2014

Good location, right near pedestrian street. Rooms were big and comfortable, and wifi was great. Service was great - so friendly, people remembered you and loved practicing their english with you. There was a bit of a mix-up with the car reservation I had made over the phone prior to arriving, but with a little bit of perseverence it got... More 

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Manila
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2014

We spent Christmas here with family. Good location just walking distance to shopping (Zhongshan road) and several eateries. This hotel has big rooms, fast wifi and courteous staffs. What more can I say... highly recommended hotel.

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singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2014

Room is surprisingly spacious and self contained, with big bathroom, huge beds, sofa area, fridge, microwave oven and electric cooktops. Utensils and crockeries are provided. Clean, well maintained and no second hand smoke smell in the common areas. Good service especially from the concierge staff who fetch us from the airport. But the staff helping us to check-in was a... More 

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