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Crowne Plaza Paragon Xiamen

#9 of 1,103 Hotels in Xiamen
Certificate of Excellence
5.0 of 5
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No.199 Jiahe Road, Siming District, Xiamen 361012, China
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Crowne Plaza Paragon Xiamen
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Ranked #9 of 1,103 Hotels in Xiamen
Certificate of Excellence
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422 Reviews from our TripAdvisor Community

Traveler rating
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    209
    28
    4
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • Chinese (Simplified) first
  • Dutch first
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Senior Contributor
32 reviews 32 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a lovely hotel but undergoing some renovation work in the lobby area. The staff were very helpful and I really must commend one of the managers who lent me a pair of cufflinks for the week when I discovered I hadn't packed any. Great to have Starbucks in the lobby area but I don't understand why it doesn't... More 

Was this review helpful? Yes
GuestRelations_XMNPG, Public Relations Manager at Crowne Plaza Paragon Xiamen, responded to this review

Thank you for choosing our hotel and share your comments with us. We will keep developing our service and products, to ensure everyone leave feeling better. We sincerely hope Crowne Plaza Paragon Xiamen would still be your first choice when you plan your next trip to Xiamen. We look forward to welcoming back in the near future. More 

ohio
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is centrally located, and the building has a small grocery, starbucks and some other shops. The "western buffet" is mostly Chinese, but its good and the staff and management are good. The exec lounge staff are present, they dont interact with the guests unless you engage them. But the facility is nice enough. There has been a lot... More 

Was this review helpful? Yes
GuestRelations_XMNPG, Public Relations Manager at Crowne Plaza Paragon Xiamen, responded to this review

Thank you for choosing our hotel and share your comments with us. We will keep developing our service and products, to ensure everyone leave feeling better. We sincerely hope Crowne Plaza Paragon Xiamen would still be your first choice when you plan your next trip to Xiamen. We look forward to welcoming back in the near future. More 

Taipei, Taiwan
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 26, 2015

The hotel locates at a multi-function building that includes shopping mall and hotel. It's a pity that not easy to find proper way to enter the hotel if you go from the front door of shopping mall. The club room is quite large and comfortable. As usual, the facilities and ambiance is "Crowne" style, the wooden furniture with purple decoration.... More 

Was this review helpful? Yes
GuestRelations_XMNPG, Public Relations Manager at Crowne Plaza Paragon Xiamen, responded to this review

Thank you for choosing our hotel and share your comments with us. We will keep developing our service and products, to ensure everyone leave feeling better. We sincerely hope Crowne Plaza Paragon Xiamen would still be your first choice when you plan your next trip to Xiamen. We look forward to welcoming back in the near future. More 

Dhahran, Saudi Arabia
Top Contributor
67 reviews 67 reviews
35 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 22, 2015

Attractive hotel attached to a luxury shopping mall. Staff was well trained and the club lounge had good selection of food and beverages. Rooms well designed and clean. Internet worked great, not common in China! Recommend if you're in Xiamen.

Was this review helpful? Yes
GuestRelations_XMNPG, Public Relations Manager at Crowne Plaza Paragon Xiamen, responded to this review

Thank you for choosing our hotel and share your comments with us. We will keep developing our service and products, to ensure everyone leave feeling better. We sincerely hope Crowne Plaza Paragon Xiamen would still be your first choice when you plan your next trip to Xiamen. We look forward to welcoming back in the near future. More 

Perth, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 28, 2015

Lovely clean modern hotel with extremely comfortable rooms and wonderful modern bathrooms. All staff are very helpful with welcoming smiles and eager to help. Would highly recommend this hotel, we stayed on business but if I came for pleasure I would definitely stay here.

Was this review helpful? Yes
GuestRelations_XMNPG, Public Relations Manager at Crowne Plaza Paragon Xiamen, responded to this review

Dear guest, thank you for choosing our hotel and share your comments with us. We will keep developing our service and products, to ensure everyone leave feeling better. We sincerely hope when you plan your next trip to Xiamen the Crowne Plaza Paragon Xiamen would still be your first choice, looking forward to welcoming back in the near future. More 

Shanghai, China
Top Contributor
192 reviews 192 reviews
166 hotel reviews
170 helpful votes 170 helpful votes
5 of 5 stars Reviewed March 24, 2015

This is one of those hotels who actually got it right. Everything was perfect from service to the room through the common areas just the way it should be. Check in and check out took seconds. The room was large clean and up to date. The bed very comfortable the shower very good the concierge very helpful and everyone of... More 

Was this review helpful? Yes 2
GuestRelations_XMNPG, Public Relations Manager at Crowne Plaza Paragon Xiamen, responded to this review

Dear guest, thank you for choosing our hotel and share your comments with us. We will keep developing our service and products, to ensure everyone leave feeling better. We sincerely hope when you plan your next trip to Xiamen the Crowne Plaza Paragon Xiamen would still be your first choice, looking forward to welcoming back in the near future. More 

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 19, 2015

We booked this hotel for 3 nights for a short vacation to Xiamen, and was impressed by the service we received the moment we arrived. We had booked a Club Floor room and enjoyed the inclusions apart from the access to a top floor club lounge: 4 canned drinks / day from the mini bar and two pieces of the... More 

Was this review helpful? Yes 2
GuestRelations_XMNPG, Public Relations Manager at Crowne Plaza Paragon Xiamen, responded to this review

Dear guest, thank you for choosing our hotel and share your comments with us. We will keep developing our service and products, to ensure everyone leave feeling better. We sincerely hope when you plan your next trip to Xiamen the Crowne Plaza Paragon Xiamen would still be your first choice, looking forward to welcoming back in the near future. More 

Sant Joan Despi, Spain
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 18, 2015

In Xiamen downtown, good location, near to the airport, with very good service and assets. Clean and wide rooms, fantastic swiming pool and nice terrace. Breakfast is delicious. Service is fast and accurate.

Was this review helpful? Yes 1
GuestRelations_XMNPG, Public Relations Manager at Crowne Plaza Paragon Xiamen, responded to this review

Dear guest, thank you for choosing our hotel and share your comments with us. We will keep developing our service and products, to ensure everyone leave feeling better. We sincerely hope when you plan your next trip to Xiamen the Crowne Plaza Paragon Xiamen would still be your first choice, looking forward to welcoming back in the near future. More 

England
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

Good location, good food, decent gym. swimming pool is outside and non-heated, so only really useable in summer months. Starbucks near lobby , restaurant staff strugged with english, but got there in the end;)

Was this review helpful? Yes 1
GuestRelations_XMNPG, Public Relations Manager at Crowne Plaza Paragon Xiamen, responded to this review

Dear guest, thank you for choosing our hotel and share your comments with us. We will keep developing our service and products, to ensure everyone leave feeling better. We sincerely hope when you plan your next trip to Xiamen the Crowne Plaza Paragon Xiamen would still be your first choice, looking forward to welcoming back in the near future. More 

Boca Raton, Florida
Contributor
16 reviews 16 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed March 5, 2015 via mobile

I am staying here as I write this review, I came for the Stone Fair and was told by the hotel before pre paying for my 12 days stay that there was a shuttle to the fair, first day of the fair today and there is one shuttle for 14 people which needs to be reserved way in advance. Now... More 

Was this review helpful? Yes 1
GuestRelations_XMNPG, Public Relations Manager at Crowne Plaza Paragon Xiamen, responded to this review

Dear guest, thank you for choosing Crowne Plaza Paragon Xiamen. We appreciate your comment and extend our sincere apology for your dissatisfaction. The problem in our service you referred has been reflected to relevant departments, and we believe you will see our improvement on your next visit. More 

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