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Shangri-La Hotel Fuzhou

#2 of 464 Hotels in Fuzhou
Certificate of Excellence
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No.9 Xinquan South Road, Fuzhou 350005, China
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1 room 1 guest
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Shangri-La Hotel Fuzhou
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898 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (898)
  • Mar-May only
    (274)
  • Jun-Aug only
    (222)
  • Sep-Nov only
    (211)
  • Dec-Feb only
    (191)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

First time at a Shangri-La property. Staff were very helpful, and the hotel is as nice as any top flight property you'll find in the U.S. plus great customer service you'd expect in Asia. In the U.S. this would be a $450-600 a night hotel. Clean and comfortable rooms. Breakfast a was fabulous way to start the days. Full international... More 

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Delhi
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice property. Decent location, very helpful and English speaking staff, well maintained rooms, decent WiFi speed, excellent breakfast spread. What more do you expect ? There was hardy anything which I could pin-point as not reasonably good, except the selection of free beverages in the room. They could provide better tea-sachets and more water bottles.

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Singapore, Singapore
Level Contributor
112 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
5 of 5 stars Reviewed 1 week ago

After a not-so-great stay at the Shangri-La Hotel at Wenzhou a week earlier, I returned to this Shangri-La Hotel at Fuzhou this month with some apprehension. I'd actually entertained the idea of switching to the Westin and Intercontinental instead due to the Wenzhou experience, but relented and stuck to the Shang for my week-long stay at Fuzhou. All that I'd... More 

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Frida W, Public Relations Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear Mr. Sal the Fat Fish, Thank you for your comments! We are very happy to know that you had a nice stay with us. Look forward to welcoming you back at Shangri-La Hotel, Fuzhou! Best regards, Frida W More 

Singapore
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is the first time that I stayed at the Shangri la hotel in Fuzhou and I did so only because there was an offer for Golden Circle member of a free third night for staying two nights. The hotel is typical of all Shangri la hotel around the world with good hardware and well maintained facilities. However, sadly, this... More 

Was this review helpful? Yes 1
Bridgwater, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

Arrived tired after a long journey from UK, only stayed one night, but left refreshed and ready for a week of meetings . Hotel is a high standard. Staff were extremely helpful and friendly. Breakfast was excellent. Extremely good value.

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Shanghai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 10, 2015

I am a frequent guest and the same driver take me from the hotel and back to the hotel. Just because he drives different car each time, it does not mean he should be treated differently each time (when he drives Mercedes and other "expensive" cars, he was treated well. But if he drives other cars, such as Toyota or... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Frida W, Public Relations Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear ShangrilaStayFZ, Thank you for sharing your comments on Tripadvisor. We are sorry to acknowledge that your stay was not up to expectations, especially we pay a great focus on guest service and customer experience. Your comments have been shared with our management team and we have taken serious note of your observations to strive for improvement. I do hope... More 

Windsor, Ontario
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 22, 2015

The hotel offers excellent service, large clean rooms, free internet access, a health center and a lobby bar with live entertainment almost every night. Also, English is spoken well in all areas so I rate this hotel excellent for the Western business traveler. Although service remained the same, I've noticed a reduction in staff in the reception, café and lobby... More 

Review collected in partnership with shangri-la.com

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Montevideo, Uruguay
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 6, 2015

This hotel is in the best location of Fuzhou (city of lack), the rooms are very good, the only problem is the internet speed. People are very kind and the area is very good. The food is okey, and the breakfast can be better.

Review collected in partnership with shangri-la.com

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Haarlem, The Netherlands
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 6, 2015 via mobile

visit this hotel many time over the last 5 years. Always enjoyed my stay, you already can notice it is not new anymore but stll all looking nice. Beware rush hour in Fuzhou is very busy and even small distances take quickly 30 minutes of more to get to

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Beijing, Beijing, China
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 31, 2015

Hotel is nice, very central location, the staff is quite friendly and willing to help, most of them speaking good or even very good english, so you clearly find the footprint of the Shangri La hotels. Staff will get to know you quickly in breakfast if you stay for some time, bring your favorite coffee... etc. A caring staff. Rooms... More 

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