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Shangri-La Hotel Fuzhou

#2 of 455 Hotels in Fuzhou
Certificate of Excellence
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No.9 Xinquan South Road, Fuzhou 350005, China
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Shangri-La Hotel Fuzhou
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893 reviews from our community

Traveler rating
    381
    443
    59
    10
    0
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108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bridgwater, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Arrived tired after a long journey from UK, only stayed one night, but left refreshed and ready for a week of meetings . Hotel is a high standard. Staff were extremely helpful and friendly. Breakfast was excellent. Extremely good value.

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Shanghai
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I am a frequent guest and the same driver take me from the hotel and back to the hotel. Just because he drives different car each time, it does not mean he should be treated differently each time (when he drives Mercedes and other "expensive" cars, he was treated well. But if he drives other cars, such as Toyota or... More 

Review collected in partnership with shangri-la.com

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Frida W, Public Relations Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear ShangrilaStayFZ, Thank you for sharing your comments on Tripadvisor. We are sorry to acknowledge that your stay was not up to expectations, especially we pay a great focus on guest service and customer experience. Your comments have been shared with our management team and we have taken serious note of your observations to strive for improvement. I do hope... More 

Windsor, Ontario
1 review
4 of 5 stars Reviewed April 22, 2015

The hotel offers excellent service, large clean rooms, free internet access, a health center and a lobby bar with live entertainment almost every night. Also, English is spoken well in all areas so I rate this hotel excellent for the Western business traveler. Although service remained the same, I've noticed a reduction in staff in the reception, café and lobby... More 

Review collected in partnership with shangri-la.com

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Montevideo, Uruguay
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 6, 2015

This hotel is in the best location of Fuzhou (city of lack), the rooms are very good, the only problem is the internet speed. People are very kind and the area is very good. The food is okey, and the breakfast can be better.

Review collected in partnership with shangri-la.com

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Haarlem, The Netherlands
Contributor
20 reviews 20 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 6, 2015 via mobile

visit this hotel many time over the last 5 years. Always enjoyed my stay, you already can notice it is not new anymore but stll all looking nice. Beware rush hour in Fuzhou is very busy and even small distances take quickly 30 minutes of more to get to

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Beijing, Beijing, China
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 31, 2015

Hotel is nice, very central location, the staff is quite friendly and willing to help, most of them speaking good or even very good english, so you clearly find the footprint of the Shangri La hotels. Staff will get to know you quickly in breakfast if you stay for some time, bring your favorite coffee... etc. A caring staff. Rooms... More 

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Hong Kong, China
Top Contributor
109 reviews 109 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 19, 2015

I've been only for a night, not much, but enough to confirm that breakfast was excellent and rich in variety. Staff was ok: polite and smiling. Rooms are a bit worn out but clean and confy. The Hotel is quiet "old", but still nice place....

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York, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2015

For a 1st time traveler to China, this hotel was very comfortable, clean, relaxing, and professional. Although my trip was for business, there was a lot of nearby fun places to visit. I recommend this to any traveler who wants the best.

Review collected in partnership with shangri-la.com

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Los Angeles, California, Usa
Top Contributor
119 reviews 119 reviews
52 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 13, 2015

This hotel locate in the heart of Fuzhou city. From hotel room, you can have the grand view of wu yi square. Watching serious traffic during business hour. The services is great, staff been well trained. A true 5 stars hotel in Fuzhou. Distance to Fuzhou North train station about 8 KM, but passing through 14 traffic light. About 17... More 

Was this review helpful? Yes 1
israel
Top Contributor
104 reviews 104 reviews
80 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed November 27, 2014

Great hotel- i was only there one night unfortunately. Worthy to note was that there must be good double glazing as i couldn't hear traffic in the morning from the room. Room was great- service was great, breakfast was fine- faultless

Was this review helpful? Yes 2
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