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Shangri-La Hotel Fuzhou

#2 of 464 Hotels in Fuzhou
Certificate of Excellence
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No.9 Xinquan South Road, Fuzhou 350005, China
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Shangri-La Hotel Fuzhou
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893 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bridgwater, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 26, 2015

Arrived tired after a long journey from UK, only stayed one night, but left refreshed and ready for a week of meetings . Hotel is a high standard. Staff were extremely helpful and friendly. Breakfast was excellent. Extremely good value.

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Shanghai
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed May 10, 2015

I am a frequent guest and the same driver take me from the hotel and back to the hotel. Just because he drives different car each time, it does not mean he should be treated differently each time (when he drives Mercedes and other "expensive" cars, he was treated well. But if he drives other cars, such as Toyota or... More 

Review collected in partnership with shangri-la.com

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Frida W, Public Relations Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear ShangrilaStayFZ, Thank you for sharing your comments on Tripadvisor. We are sorry to acknowledge that your stay was not up to expectations, especially we pay a great focus on guest service and customer experience. Your comments have been shared with our management team and we have taken serious note of your observations to strive for improvement. I do hope... More 

Windsor, Ontario
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 22, 2015

The hotel offers excellent service, large clean rooms, free internet access, a health center and a lobby bar with live entertainment almost every night. Also, English is spoken well in all areas so I rate this hotel excellent for the Western business traveler. Although service remained the same, I've noticed a reduction in staff in the reception, café and lobby... More 

Review collected in partnership with shangri-la.com

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Montevideo, Uruguay
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 6, 2015

This hotel is in the best location of Fuzhou (city of lack), the rooms are very good, the only problem is the internet speed. People are very kind and the area is very good. The food is okey, and the breakfast can be better.

Review collected in partnership with shangri-la.com

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Haarlem, The Netherlands
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 6, 2015 via mobile

visit this hotel many time over the last 5 years. Always enjoyed my stay, you already can notice it is not new anymore but stll all looking nice. Beware rush hour in Fuzhou is very busy and even small distances take quickly 30 minutes of more to get to

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Beijing, Beijing, China
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 31, 2015

Hotel is nice, very central location, the staff is quite friendly and willing to help, most of them speaking good or even very good english, so you clearly find the footprint of the Shangri La hotels. Staff will get to know you quickly in breakfast if you stay for some time, bring your favorite coffee... etc. A caring staff. Rooms... More 

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Hong Kong, China
Level Contributor
127 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed March 19, 2015

I've been only for a night, not much, but enough to confirm that breakfast was excellent and rich in variety. Staff was ok: polite and smiling. Rooms are a bit worn out but clean and confy. The Hotel is quiet "old", but still nice place....

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York, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 16, 2015

For a 1st time traveler to China, this hotel was very comfortable, clean, relaxing, and professional. Although my trip was for business, there was a lot of nearby fun places to visit. I recommend this to any traveler who wants the best.

Review collected in partnership with shangri-la.com

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Los Angeles, California, Usa
Level Contributor
139 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed January 13, 2015

This hotel locate in the heart of Fuzhou city. From hotel room, you can have the grand view of wu yi square. Watching serious traffic during business hour. The services is great, staff been well trained. A true 5 stars hotel in Fuzhou. Distance to Fuzhou North train station about 8 KM, but passing through 14 traffic light. About 17... More 

Was this review helpful? Yes 1
israel
Level Contributor
116 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed November 27, 2014

Great hotel- i was only there one night unfortunately. Worthy to note was that there must be good double glazing as i couldn't hear traffic in the morning from the room. Room was great- service was great, breakfast was fine- faultless

Was this review helpful? Yes 2
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