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All 450 Fuzhou hotels

Shangri-La Hotel Fuzhou

5.0 of 5 Hotel   |   No.9 Xinquan South Road, Fuzhou 350005, China (Wuyi Square)
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Ranked #2 of 450 Hotels in Fuzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Becky W Houston, Texas
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862 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
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  • Japanese first
  • Portuguese first
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English first
Houston, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff met me at my car, immediatley escorted me to my room and carried my bags right away. Doris Chen was the most hospitabile staff person I have ever met. She made it her personal mission to ensure that I had everything I needed and proactively suggested services. Not as an upsell opportunity but to make my more comfortable.... More

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5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

As one if the most expensive and five star places in Fuzhou you would think Shangrila would be better. Problem is, it's old. And Chinese management companies don't really do old very well. The rooms are small and got that icky factor of too many sleeps in between refurbishments feel about them. The staff are a bit clueless. I'm bit... More

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amberwei, Director of Sales & Marketing at Shangri-La Hotel Fuzhou, responded to this review

Dear Ham M, Thank you for sharing your comments on Tripadvisor. I am very sorry that your stay was not up to expectations, especially we pay a great focus on guest service and customer experience. Your comments have been shared with our management team. Please rest assured that we have taken serious note of your observations and will continue to... More

Taichung, Taiwan
1 review
5 of 5 stars Reviewed July 14, 2014

Shangri-La Fuzhou makes me feel at home. I've stayed at other top hotels in the area BUT always came back to them because of the PEOPLE. The level of customers service has remained at a very high level since my last 10 years of visit to Fuzhou.

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1 review
4 of 5 stars Reviewed July 5, 2014

good location and nice and clean rooms. perfect reception and helpful staff but needs to speak more english. Inner room decoration quite nice. good hotel for business people. In general will visit again.

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Montreal, Canada
Top Contributor
52 reviews 52 reviews
45 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed June 30, 2014

Nice, clean, comfortable hotel with all the 5-star amenities. Peanut cakes are a nice touch! Central location that is convenient for business and sight-seeing. Rooms are showing their age somewhat, as some furniture is a bit worn and chipped. Overall, very satisfying accommodation for business in Fuzhou.

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Singapore, Singapore
Top Contributor
145 reviews 145 reviews
140 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed June 8, 2014

Located in a serene area with a park, the Grand Theatre and right next to a large statue of Chairman Mao which no one will miss. There are shops and restaurants within walking distance but the neighbourhood can be a tad quiet to explore alone after dark. The hotel is probably one of the biggest in the city, with a... More

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Hong Kong, China
1 review
5 of 5 stars Reviewed June 5, 2014

centrally located in Fuzhou. nice and "private" breakfast lounge in 22th floor.!helpful and considerate staff who carefully noticed my request. great experience in the gym room. Many restaurants inside the hotel in different styles. will come back soon:)

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Guangzhou, China
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 21, 2014

In a city limited for international standards, this was a nice oasis. Clean hotel and very friendly staff. Surprised with good levels of English. Certanly not the best Shang hotel I have stayed, but very good.

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Top Contributor
59 reviews 59 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 21, 2014

ShangriLa Hotel Fuzhou is centrally located next to the main Peoples Square and the city's famous statue of Chairman Mao. It's a pleasant 5 star hotel. I chose to stay on the Horizon Club floor, the lounge of which offered excellent views of the city. Check in was efficient at the lobby level, and I was upgraded to a suite.... More

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 12, 2014

I'm not sure if it's the hotel, or this is something that's common in China, but I find the atmosphere very low-class for such a luxury hotel. The interior of this hotel is very grandeur, but I bumped into a guest who was smoking inside the elevator! The food is good though, and the rooms are quite pleasant too. So... More

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Additional Information about Shangri-La Hotel Fuzhou

Address: No.9 Xinquan South Road, Fuzhou 350005, China
Location: China > Fujian > Fuzhou > Wuyi Square
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Fuzhou 5*
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Also Known As:
Shangri La Hotel Fuzhou
Shangri La Fuzhou

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