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Holiday Inn Hefei

4.0 of 5
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No.1104 Changjiang East Road. Yaohai District, Hefei 230011, China
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Holiday Inn Hefei
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Ranked #10 of 817 Hotels in Hefei
A recent review
4 of 5 stars Reviewed January 7, 2014
Sue L Adelaide, Australia
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313 Reviews from our TripAdvisor Community

Traveler rating
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    184
    42
    5
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
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Adelaide, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 7, 2014

This hotel,is right in the heart of everything and easy walking distance to everything. No one speaks English but they go out of their way to find out what you need. I had a mandarin translator on my phone which helped. Air conditioning is not good some of he time. We had adjoining rooms and one room had bad smelling... More 

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Hk
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 28, 2013

The lobby of the hotel seems alright, but the room looks very old and does needs a renovation work. There are some construction going on right next to the hotel so the rooms are very noisy. They provided ear plugs for those who stand on the noise.. The cable TV quality is very bad.. very fuzzy. The most unacceptable thing... More 

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HFECH, Manager at Holiday Inn Hefei, responded to this review

In spite of being very busy thanks you to give our review, was sorry very much our service has not been able to let you satisfy. You feedbacked the room question we already fed back have given the guest room administration steward, we will be clean in the guest room and the reorganization aspect will strengthen the surveillance; Meanwhile we... More 

Manila, Philippines
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed May 12, 2013

Surely there must be somewhere better to stay in Hefei? I can't really blame the hotel for the construction noise all night (the city is building a subway) but Holiday Inn should be ashamed to show a guest into drab rooms with filthy, filthy, stained carpets and chairs. I was in two rooms, as I moved to the less-noisy side... More 

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HFECH, Manager at Holiday Inn Hefei, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts and concerns. We are very sorry that you experienced inconvenience due to the room cleanliness and construction noise. Rest assured that we are looking into the carpet and chairs, ensuring that we address and improve the necessary services to provide all our guests with an excellent experience while... More 

Sarajevo, Bosnia and Herzegovina
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 19, 2012

To summarise, this is a great place in walking distance from Hefei's pedestrian zone. The revolving restaurant at the top level offers a great view of the city while savouring the breakfast or other meals. The breakfast buffet offers many delicacies, including a small section of Japanese style food and some European style food, e.g. a salad bar, varieties of... More 

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HFECH, General Manager at Holiday Inn Hefei, responded to this review

Thank you for your loyalty to Holiday Inn Brand and staying at Holiday Inn Hefei again. Your compliments will serve as motivation to our team for better service to our guest. Holiday Inn Hefei locates at downtown area and easy access to both commercial and sightseeing area. Our Golden Laural revolving restaurant, Cafe and Noodle & Chopstick Restaurant are highly... More 

Treviso, Italy
Contributor
16 reviews 16 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 27, 2012

a stay of three days in which, leaving aside the check-in, everything was pretty good and pleasant.large suite of rooms,with two television,comfortable bed and pillow.only thing missing in this apartment is the number of cabinets and drawers where you can put your clothes.breakfast for everyone and the buffet, evening, has a varied menu, Asian and international dishes.to serve breakfast and... More 

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HFECH, General Manager at Holiday Inn Hefei, responded to this review

Dear Rosiv767, Thank you for staying at Holiday Inn Hefei and post your comments. It's good to know you enjoyed our suite room with TV, bed, pillow and other facilities. Sorry for not enough cabinets and drawers for your clothes and we will rearrange our furniture for those rooms. Yes, our revolving roof top Golden Laurel Cafe is our unique... More 

Hong Kong
Top Contributor
235 reviews 235 reviews
108 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed January 17, 2012

I believe that this was once the only 5-star hotel in Hefei. However, those days are long gone. The Holiday Inn today is barely a 4-star and showing signs of age. The top-floor rotating restaurant no longer rotates (or didn't when I was there), the nice little tap in the bathroom for filtered water no long produces water at all,... More 

Was this review helpful? Yes 3
HFECH, General Manager at Holiday Inn Hefei, responded to this review

Dear TempleofPeace, Thank you for staying at Holiday Inn Hefei and post your valuable comments. You are right, as the first 5-star hotel of Anhui Province, Holiday Inn Hefei became older. But hotel owner invested millions to renovate hotel public area, most of guest rooms, meeting rooms and other facilities yearly. We are still investing to improve our facilities. Holiday... More 

Jundiai, SP
Top Contributor
255 reviews 255 reviews
47 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed November 24, 2011

Realy the Holliday's chain is very good in the majority of the cities. I already stayed in this chain in about of differente 10 cities and they always can offer good quality in several aspects. The wifi which you can connect in the lobby, could be extended also to the rooms, BUT there is a net free broadband in each... More 

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HFECH, General Manager at Holiday Inn Hefei, responded to this review

Dear GaspaFer, Thank you for your loyalty to Holiday Inn Brand and staying at Holiday Inn Hefei recently. Your compliments will serve as motivation to our team for better service to our guest. It's great to know that our WIFI was very useful for you and we are improving our system for even more convenient for our guest in future.... More 

Shanghai, China
1 review
5 of 5 stars Reviewed November 24, 2011

Though we arrived without any previous notice and with no previous booking the staff at front desk did anything possible to help us on accomondation. Excellent room service, polite stuff, and helpful. I highly recommend Noodle Shop at 2nd floor.

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HFECH, General Manager at Holiday Inn Hefei, responded to this review

Dear Candy850306, Thank you for staying at Holiday Inn Hefei and post your feedback. Your compliments will be passed to our staff and it will serve as motivation for further improvement. Holiday Inn Hefei locates at downtown area and easy access to both commercial and sightseeing area. Our Golden Laura Cafe and Noodle & Chopstick Restaurant are highly recommended by... More 

Aachen, Germany
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 18, 2011

+ brand-new bathroom (roomNo 1607) Rotating breakfast restaurant (floor 29) Shopping mall attached to hotel - Too few elevators (long waiting) Reception on floor 5 Few Western choices for breakfast Noodle and chopstick restaurant is rather an eating hall without atmosphere

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HFECH, General Manager at Holiday Inn Hefei, responded to this review

Dear Fivedauns, Thank you for staying at Holiday Inn Hefei and taking time to post your comments. Sorry for the inconvenient caused by the elevator maintenance during your stay. We are working on the western items for improving our buffet. Noodle and Chopsticks is a local feature restaurant focus on local noodle and dim sum. Again, thank you for your... More 

Hefei
1 review
5 of 5 stars Reviewed November 2, 2011

We stayed at Holiday Inn Hefei for nearly 4 weeks. The stay included the national holiday week. The experience was very good. The staff was very cordial and the stay was made very comfortable. Definate recommend!

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HFECH, General Manager at Holiday Inn Hefei, responded to this review

Dear Guan B, Thank you for staying at Holiday Inn Hefei and taking your valuable time to post your comments. Your compliments will definitely motivate our colleagues for further improvement and we will create a "home away from home" atmosphere for every travelers. Looking forward to welcoming you back to Holiday Inn Hefei in future. Regards Eddy More 

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