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All 737 Hefei hotels

Crowne Plaza Hefei

4.5 of 5 Hotel   |   Building A, No.598 Huangshan Road, Hefei 230088, China
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80%
Ranked #5 of 737 hotels in Hefei
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 3, 2014
Alex L
  • Overview
  • Reviews (45)
  • Photos (81)
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  • Room tips (4)
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45 people have reviewed this hotel

Traveler rating
    14
    22
    7
    1
    1
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Couples
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27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Contributor
12 reviews 12 reviews
6 hotel reviews
5 of 5 stars Reviewed May 3, 2014

The hotel is very nice, luxury style, nice furniture, good restaurant, great breakfast buffet, but there are two things they have to fix, first the water from the tap smell bad, and have a shower with this kind of water is unpleasant. the second is the noise in the night, due the very close train line in the night the... More

Was this review helpful? Yes
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More

Pittsburgh
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2014

I stayed again at CP Hefei after 1 yr hiatus. The staff is very friendly with notable improvement in English speaking ability, though with some even at the Front desk the communication is difficult. The breakfast buffet menu is still indifferent. Among hot dishes you can get a variety of dishes labeled "fried vegetable" or more specifically "fried broccoli", but... More

Was this review helpful? Yes
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel.We will enhance the training to provide you better service.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More

Bay Area, California
Top Contributor
66 reviews 66 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 10, 2014

Property feels very new and most things are in good condition. Stayed here during Chinese New Year so the hotel did not seem very full nor was the hotel fully staffed. The room was very nicely decorated although the floors were not completely clean (some grit, etc. on the floor). Room quality close to 5 star, bathroom does have separate... More

Was this review helpful? Yes 2
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our good location, rooms,foods and environment. For the cold temperature and business center we sincerely apologize for the inconvenient course,We do appreciate your suggestion and we’ll take care about this. Any further assistance or information from us, please do not hesitate to contact... More

Saint Paul, Minnesota
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 28, 2013

Very Good hotel . Stayed on club level - 25th floor . This hotel located in SW part of the city is very convenient for the Technology Zone . It is a very short walk (300m) from the 1912 area. Club level service was very good for breakfast and evening snacks/drinks On 2 occasions in a 2 week stay there... More

Was this review helpful? Yes 1
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent Executive Club stay experience with us. We are very glad that you liked our good location, rooms,foods and environment.For a couple of smokers stay in non-smoking area we sincerely apologize for the inconvenient course,We do appreciate your suggestion and we’ll take care about this. Any further assistance or information from us, please do not... More

Shanghai, China
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 24, 2013

This is a nice and new hotel, but since I've stayed here last year the repair and maintenance of the rooms and facilities is showing its age early. Its a nice property and good design -- but it seems to mechanically maintained by monkeys. I stayed in room 2025 which was a nice larger room, but not non-smoking as I... More

Was this review helpful? Yes 1
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us.We sincerely apologizes for the inconvenient course. We have passed these comments to relavent departments,we will do staff traning to inprove their English.Hope you could continue to support and pay attention to our hotel as a witness to find our improvement in service. If you still have more suggestions, do not... More

Newark, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed September 21, 2013

The hotel was excellent. Location is in the heart of Hefei and around an hour from the airport. The rooms were excellent with everything you would require from a room. The railway line is close to the hotel but it did not disturb myself during the night. Good selection breakfast (both Western and Chinese) and service was very good. I... More

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Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Dear guest,Thank you for the nice words you put on us, we are look forward to your next visit to our hotel. More

Johnson City, Tennessee
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 12, 2013

Our group of about 50 has been staying here for a few months now. The rooms are really nice but be wary of staying on the side with the RR tracks. The main issue we have is the western breakfast. If you like raw bacon then this is the place to go. Most of the times the burgers from room... More

Was this review helpful? Yes 1
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are sorry about the noise made by the running train; we’ve already started our project of thickening the window glass. When it is finished, the noise will be controlled in an acceptable standard. As to the food menu we are in the midst revamping a new menu, we definite... More

Jalna, India
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 5, 2013

Crowne Plaza is the best place to stay as the hotel is centrally located in heart of city. It has truly international ambience which makes it ideal for business and leisure. The rooms are comfortable and lavish with the value one pays for. Just a value for money hotel.

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Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Dear Guest,Thank you very much for nice words you put on us, we are glad to provide perfect service to you and looking forward to your next stay. More

Rimsting, Bayern, Germany
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2013 via mobile

I have been there for a conference. Very good Hotel, clean, excellent and friendly service, good food, very reasonable price (at least for a european). Only printing in business center is extremely expensive....

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Dear Guest,Thank you very much for your good comments, we are glad to provide perfect service to you and looking forward to your next stay. More

Pittsburgh
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 26, 2013

Have been searching for the best hotel that is convenient to the University of Science and Technology in Hefei. Crowne Plaza is the best that I have found so far. It is 10 min (14.6 yuan) ride to USTC, the rooms are comfortable and spacious, the sound isolation is excellent, and everything functions as intended. The downside is food. We... More

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our good location, rooms and environment. For the food we sincerely apologize for the inconvenient course, we are planning to change the lunch menu to new one; we also will pass your feedback to our Executive Chef about the Grill’s food. Any further... More

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Additional Information about Crowne Plaza Hefei

Address: Building A, No.598 Huangshan Road, Hefei 230088, China
Phone Number:
Location: China > Anhui > Hefei
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Hefei 4.5*
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Also Known As:
Crowne Plaza Hefei China - Anhui

81 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Hefei #5 Business Hotel in Hefei #19 Best Value Hotel in Hefei
Hotel Class
Official Description (provided by the hotel)
Located at the intersection of Huangshan Road and West 2nd Ring, next to the New High-Tech Development Zone, close to the Municipal Administration District and Economic Development Zone, only 9 KM to the International Exhibition Centre and 15 KM to Hefei International Airport. It is within easy walking distance to Wal-Mart supermarket, China Cinema and 1912 Bar Street. ... more   less 
Number of rooms
523

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