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Crowne Plaza Hefei

#4 of 829 Hotels in Hefei
Certificate of Excellence
4.5 of 5
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Building A, No.598 Huangshan Road, Hefei 230088, China
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1 room 1 guest
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Crowne Plaza Hefei
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67 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (67)
  • Mar-May only
    (16)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (17)
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Amherst, Ohio
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2015

Friendly staff, great Executive lounge Be careful when choosing rooms, one side of the hotel backs up to the train tracks, trains run every 5 minutes. Although they do not cross a road,(the road goes over the tracks), they blow the horn when going under the bridge, why I can't even guess. I've been traveling to China for 15 years... More 

Was this review helpful? Yes 1
Tina T, Guest Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Klang, Malaysia
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 26, 2015

The room is very spacious. Like the swimming pool and gym room very much. The only improvement required is the choices of foods for the breakfast. Try to get room which is not facing the railroad will be a better choice.

Was this review helpful? Yes
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel.We will improve the choices of foods for the breakfast. We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Egchel, netherlands.
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 18, 2015

This is really nice hotel, rooms are spacious. Staff very friendly, very big lobby and bar area. The breakfast area is big, above the lobby. Dedicated cook to bake eggs any style you like. The coffee service was not so fast, you'd better take coffee yourself out of the machines.

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future.Judy Gui Marcom Manager Crowne Plaza Hefei More 

Hefei, China
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 11, 2015

Let s face it... There is nothing really exciting to do in this City. This hotel is luxurious, large, and very convenient. Service is very good even though staff does not speak much english. Loved my room. Very large, great work space, luxurious bathroom. Beautiful swimming pool and very spacious exercise room. Great hotel to be staying at while stuck... More 

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent experience with us .We are gald that you liked our hotel.We look forward to welcome you back at Hefei Crowne Plaza in the near future. More 

Mexico City, Mexico
Level Contributor
125 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed April 5, 2015

The staff that helped me to check in was not familiar with the hotel setup, and didn't know details of the lounge. The design of the room was modern. There was a small partition that separate the living area and sleeping area. The toiletry looks cheap. Moreover, in the bathroom, there was a bottle of water which cost RMB 20.... More 

Was this review helpful? Yes
Tina T, Guest Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. . We have passed these comments to relavent departments, we will do staff training to provide perfect service.s, if you require any further assistance or information from us, please do not hesitate to contact our Guest Services Manager .We hope to provide a higher quality service for you at next... More 

Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 31, 2015

I had a one night pit stop here, I wish I could have stayed longer. Room was so comfortable and quiet. I had a buffet dinner and this was one of the best buffets I have enjoyed. One thing bothered a bit, poor english skills of the staff caused some minor trouble.

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We will enhance the English training to provide you better service.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Hannibal, Missouri
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 21, 2015

Stayed for 1 night on a short trip to Hefei. I would say this is one of the better Crowne Plaza hotel. I'm an IHG member and stay a lot in the chain. The staff was very nice, building is quite new and nice, fitness center is also nice. Overall, a very nice hotel and I highly recommend when in... More 

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Shanghai, China
Level Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed January 9, 2015

First class hotel, well designed, impressive lobby, bedrooms and restaurant. Staff on arrival, on check-in and in restaurants friendly, polite and helpful. Pity that fried eggs "over easy" was not in the repertoire and difficult to understand - but a really minor problem in a buffet breakfast room with a wide range of Chinese foods, international foods, and good quality... More 

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel.We will enhance the training to provide you better service.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Volos, Greece
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 6, 2015

I visited Crowne Plaza during a business trip in December 2014. The room was the best one I've ever been, and breakfast has more than everything! Internet connection is offered free of charge both through cable (provided for free) or through wi-fi, which is rather slow. Price/quality is unbelievable! Also, a lot of restaurants in a walking distance.

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our rooms,foods and environment. We do appreciate your suggestion and improve network speed, We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Shanghai
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 26, 2014

Having stayed at the Crown Plaza in Hefei several dozen times, it is safe to say that this is a solid, quality hotel with a consistency expected from an IHG chain. The rooms are large and well equipped with free internet, iPod dock, contemporary style furniture and bathroom. Room service will offer a selection of pillows and a nice turn... More 

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Dear Guest,Thank you very much for your good comments, we are glad to provide perfect service to you and looking forward to your next stay. More 

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