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Crowne Plaza Hefei

#4 of 816 Hotels in Hefei
Certificate of Excellence
4.5 of 5
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Building A, No.598 Huangshan Road, Hefei 230088, China
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Crowne Plaza Hefei
Best prices for: 1 room 1 guest
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Ranked #4 of 816 Hotels in Hefei
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Rob H Egchel, netherlands.
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63 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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Egchel, netherlands.
Top Contributor
54 reviews 54 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This is really nice hotel, rooms are spacious. Staff very friendly, very big lobby and bar area. The breakfast area is big, above the lobby. Dedicated cook to bake eggs any style you like. The coffee service was not so fast, you'd better take coffee yourself out of the machines.

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future.Judy Gui Marcom Manager Crowne Plaza Hefei More 

Hefei, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Let s face it... There is nothing really exciting to do in this City. This hotel is luxurious, large, and very convenient. Service is very good even though staff does not speak much english. Loved my room. Very large, great work space, luxurious bathroom. Beautiful swimming pool and very spacious exercise room. Great hotel to be staying at while stuck... More 

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Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent experience with us .We are gald that you liked our hotel.We look forward to welcome you back at Hefei Crowne Plaza in the near future. More 

Mexico City, Mexico
Top Contributor
119 reviews 119 reviews
105 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff that helped me to check in was not familiar with the hotel setup, and didn't know details of the lounge. The design of the room was modern. There was a small partition that separate the living area and sleeping area. The toiletry looks cheap. Moreover, in the bathroom, there was a bottle of water which cost RMB 20.... More 

Was this review helpful? Yes
Tina T, Guest Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. . We have passed these comments to relavent departments, we will do staff training to provide perfect service.s, if you require any further assistance or information from us, please do not hesitate to contact our Guest Services Manager .We hope to provide a higher quality service for you at next... More 

Senior Contributor
21 reviews 21 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 31, 2015

I had a one night pit stop here, I wish I could have stayed longer. Room was so comfortable and quiet. I had a buffet dinner and this was one of the best buffets I have enjoyed. One thing bothered a bit, poor english skills of the staff caused some minor trouble.

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Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We will enhance the English training to provide you better service.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Hannibal, Missouri
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 21, 2015

Stayed for 1 night on a short trip to Hefei. I would say this is one of the better Crowne Plaza hotel. I'm an IHG member and stay a lot in the chain. The staff was very nice, building is quite new and nice, fitness center is also nice. Overall, a very nice hotel and I highly recommend when in... More 

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Shanghai, China
Top Contributor
97 reviews 97 reviews
39 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 9, 2015

First class hotel, well designed, impressive lobby, bedrooms and restaurant. Staff on arrival, on check-in and in restaurants friendly, polite and helpful. Pity that fried eggs "over easy" was not in the repertoire and difficult to understand - but a really minor problem in a buffet breakfast room with a wide range of Chinese foods, international foods, and good quality... More 

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel.We will enhance the training to provide you better service.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Volos, Greece
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 6, 2015

I visited Crowne Plaza during a business trip in December 2014. The room was the best one I've ever been, and breakfast has more than everything! Internet connection is offered free of charge both through cable (provided for free) or through wi-fi, which is rather slow. Price/quality is unbelievable! Also, a lot of restaurants in a walking distance.

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Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our rooms,foods and environment. We do appreciate your suggestion and improve network speed, We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Shanghai
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 26, 2014

Having stayed at the Crown Plaza in Hefei several dozen times, it is safe to say that this is a solid, quality hotel with a consistency expected from an IHG chain. The rooms are large and well equipped with free internet, iPod dock, contemporary style furniture and bathroom. Room service will offer a selection of pillows and a nice turn... More 

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Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Dear Guest,Thank you very much for your good comments, we are glad to provide perfect service to you and looking forward to your next stay. More 

Klang, Malaysia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 28, 2014

I had stayed in the hotel for 9 days for a business trip at Hefei. The hotel is very well maintain and the facilities(swimming pool) is one of my favorite. The gym room is nice too but more equipment would be better. The breakfast is well prepare with chinese and western dishes. would be better if the hotel could change... More 

Was this review helpful? Yes
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Sweden
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 17, 2014

As many other remarks, it´s quote close to the railway and it might be bothersome for some, it didn´t really disturb my sleep though. Obviously noise becomes little less the higher up you manage to get a room. The top floor´s are "executive floor´s" with a lounge with some free snacks and drinks, you can also take your breakfast there... More 

Was this review helpful? Yes
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel.We will enhance the training to provide you better service.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

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