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Crowne Plaza Hefei

#4 of 812 Hotels in Hefei
Certificate of Excellence
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Building A, No.598 Huangshan Road, Hefei 230088, China
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Crowne Plaza Hefei
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Ranked #4 of 812 Hotels in Hefei
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 31, 2015
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60 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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    (13)
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    (17)
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Contributor
20 reviews 20 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 31, 2015

I had a one night pit stop here, I wish I could have stayed longer. Room was so comfortable and quiet. I had a buffet dinner and this was one of the best buffets I have enjoyed. One thing bothered a bit, poor english skills of the staff caused some minor trouble.

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Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We will enhance the English training to provide you better service.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Hannibal, Missouri
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 21, 2015

Stayed for 1 night on a short trip to Hefei. I would say this is one of the better Crowne Plaza hotel. I'm an IHG member and stay a lot in the chain. The staff was very nice, building is quite new and nice, fitness center is also nice. Overall, a very nice hotel and I highly recommend when in... More 

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Shanghai, China
Top Contributor
95 reviews 95 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 9, 2015

First class hotel, well designed, impressive lobby, bedrooms and restaurant. Staff on arrival, on check-in and in restaurants friendly, polite and helpful. Pity that fried eggs "over easy" was not in the repertoire and difficult to understand - but a really minor problem in a buffet breakfast room with a wide range of Chinese foods, international foods, and good quality... More 

Was this review helpful? Yes
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel.We will enhance the training to provide you better service.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Volos, Greece
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 6, 2015

I visited Crowne Plaza during a business trip in December 2014. The room was the best one I've ever been, and breakfast has more than everything! Internet connection is offered free of charge both through cable (provided for free) or through wi-fi, which is rather slow. Price/quality is unbelievable! Also, a lot of restaurants in a walking distance.

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Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our rooms,foods and environment. We do appreciate your suggestion and improve network speed, We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Shanghai
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 26, 2014

Having stayed at the Crown Plaza in Hefei several dozen times, it is safe to say that this is a solid, quality hotel with a consistency expected from an IHG chain. The rooms are large and well equipped with free internet, iPod dock, contemporary style furniture and bathroom. Room service will offer a selection of pillows and a nice turn... More 

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Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Dear Guest,Thank you very much for your good comments, we are glad to provide perfect service to you and looking forward to your next stay. More 

Klang, Malaysia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 28, 2014

I had stayed in the hotel for 9 days for a business trip at Hefei. The hotel is very well maintain and the facilities(swimming pool) is one of my favorite. The gym room is nice too but more equipment would be better. The breakfast is well prepare with chinese and western dishes. would be better if the hotel could change... More 

Was this review helpful? Yes
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Sweden
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 17, 2014

As many other remarks, it´s quote close to the railway and it might be bothersome for some, it didn´t really disturb my sleep though. Obviously noise becomes little less the higher up you manage to get a room. The top floor´s are "executive floor´s" with a lounge with some free snacks and drinks, you can also take your breakfast there... More 

Was this review helpful? Yes
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel.We will enhance the training to provide you better service.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Senior Contributor
38 reviews 38 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 3, 2014

The hotel is very nice, luxury style, nice furniture, good restaurant, great breakfast buffet, but there are two things they have to fix, first the water from the tap smell bad, and have a shower with this kind of water is unpleasant. the second is the noise in the night, due the very close train line in the night the... More 

Was this review helpful? Yes
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Pittsburgh
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 3, 2014

I stayed again at CP Hefei after 1 yr hiatus. The staff is very friendly with notable improvement in English speaking ability, though with some even at the Front desk the communication is difficult. The breakfast buffet menu is still indifferent. Among hot dishes you can get a variety of dishes labeled "fried vegetable" or more specifically "fried broccoli", but... More 

Was this review helpful? Yes 1
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel.We will enhance the training to provide you better service.We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Bay Area, California
Top Contributor
74 reviews 74 reviews
43 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 10, 2014

Property feels very new and most things are in good condition. Stayed here during Chinese New Year so the hotel did not seem very full nor was the hotel fully staffed. The room was very nicely decorated although the floors were not completely clean (some grit, etc. on the floor). Room quality close to 5 star, bathroom does have separate... More 

Was this review helpful? Yes 2
Tina T, Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our good location, rooms,foods and environment. For the cold temperature and business center we sincerely apologize for the inconvenient course,We do appreciate your suggestion and we’ll take care about this. Any further assistance or information from us, please do not hesitate to contact... More 

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