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All 26 Punta Arenas hotels

Hotel Best Western Finis Terrae

3.5 of 5 Hotel   |   Av. Colon 766 | Bories, Punta Arenas 62 00 626, Chile
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Ranked #21 of 26 hotels in Punta Arenas
A recent review
4 of 5 stars reviewed 3 weeks ago
Alan H Punta Arenas
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78 people have reviewed this hotel

Traveler rating
    7
    35
    20
    8
    8
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17
24
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17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Punta Arenas
1 review
4 of 5 stars Reviewed 3 weeks ago

Everything was good except the hot water took about 5 minutes to get through the pipes to the 3rd floor. At first I thought there was no hot water. The staff were very helpful and kind. The restaurant in the hotel was good. Being just a couple of blocks from the bus station was good. I would stay here again.

Review collected in partnership with Easytobook.com

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Calgary, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 27, 2014

The hotel is centrally located and close to the main center of Punta Arenas. It is an older hotel but has been well maintained and is kept in good condition. The beds are comfortable and the bathroom is clean; hot water is readily available. The rooms are small by North American practice. The lobbies within the hotel are spacious and... More

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HotelBWFinisterrae, Manager at Hotel Best Western Finis Terrae, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

kuala lumpur
Top Contributor
60 reviews 60 reviews
31 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 23, 2013

The first thing that you realize even before check in is that you have to drag your baggage about 100 meters thru a gravel path in the extensive public works in the main avenue in order to reach the hotel, which brings the whole value of the price/night into question, especially because it is the low season, and the works... More

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HotelBWFinisterrae, Gerente at Hotel Best Western Finis Terrae, responded to this review

Dear Sr. Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Australia
Top Contributor
71 reviews 71 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed April 13, 2013

I can cope with old and shabby but not unclean. The blankets on the bed were a sight and obviously very old, and when lifted revealed crumbs and what looked like sugar crystals plus hair! We stayed 2 nights and I kept finding long dark hairs. The carpet is so stained I felt I could not walk around without shoes.... More

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HotelBWFinisterrae, Gerente at Hotel Best Western Finis Terrae, responded to this review

Dear Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 27, 2013

We stayed here waiting to be picked up to go to Torres del Paine. We had a 3 person room with 3 twin beds, it small but adequate, good wahsroom shower, the location is good half block off the main street , HBO on the tv and a good breakfast.

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Puerto Madryn, Argentina
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 17, 2013

It is a good place to stay, the place to have breakfast is very nice becasue it is on the top floor. I was on a single room that was nice but too small since I could hardly open my bag on it. The bathroom was very good.

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New York City, New York
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 14, 2013

The hotel is in some serious need of updating, but most issues were cosmetic. The location is good, very near the central square. We were there only for one night so that we could take the ferry to the penguin colony, and it was one of the less expensive places we could find. I don't think it's as bad as... More

Was this review helpful? Yes 1
San Francisco, California
Top Contributor
133 reviews 133 reviews
42 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 10, 2013

I ended up in Punta Arenas by accident...literally. My partner broke his hip in Antarctica on the 4th day of our 30 day trip. We were air evacuated to Punta Arenas and he had his hip replaced. I moved to this hotel after 2 days at another property. The staff were so helpful. A big thank you and shout out... More

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Vancouver, BC
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 15, 2013

This hotel needs to renovate their rooms. Perhaps some have been renovated however, we paid a lot of money to stay in the oldest room I think I've ever seen. The blankets were so old and stained that it was really scary. The carpet and walls were ancient and the room was stinky. I did not look forward to sleeping... More

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Austinmer, Australia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 13, 2013

The hotel is very 60's in its decor. Inside is quite dark. The room however was warm, heated, comfortable bed, and good bathroom facilities. The breakfast was quite good with Bain Maries of different foods like eggs, bacon, meats, pancakes, fruit yoghurt, sweet bread rolls and good tea and coffee. The roof top restaurant had a good view of the... More

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Additional Information about Hotel Best Western Finis Terrae

Also Known As:
Best Western Punta Arenas
Address: Av. Colon 766 | Bories, Punta Arenas 62 00 626, Chile
Location: Chile > Magallanes Region > Punta Arenas
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #21 of 26 hotels in Punta Arenas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Best Western Finis Terrae 3.5*
Official Description (provided by the hotel):
We invite you to enjoy of a service of excellence, located in the city centre with a warm and comfortable ambience, and all the comfort and technology that allows us to make your stay a great experience. ... more   less 
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