This small hotel in Punta Arenas is a great place to stay when exploring the area. This family-run hotel has the most pleasant, personable, and friendly staff I have run into in years. When you walk through the door, you are welcomed with a big smile and immediately feel like you have been added to their family. The rooms are... More

A beautiful oasis in the slightly un-prepossessing city of Punta Arenas. Fantastic fresh breakfasts, clean rooms, charming simple decor, a great lounge room at the top with a view, and charming kind owners. Highly recommended. Makes a great a stopping place on a trip to Torres del Paine or Tierra del Fuego.

Everything we've heard was true. Outstandingly friendly reception, hot tea served in the upstairs lookout, beautiful room with all the comforts, excellent wifi and superb breakfast including delicious coffee ( spoken like the addict I am). Good and easy parking and recommended a great restaurant All this with no credit card guarantee, only an email exchange. Wow!

Absolutely loved our stay in Punta Arenas with Hotel Ilaia... Our hostesses, Liz, Juanita and all the gals at the front counter couldn't have been more warm, accommodating and helpful! Stayed for a total of 5 nights in 2 blocks and didn't regret it one bit. It may not be the cheapest stay around, but certainly is one of the... More

This was billed as a yoga boutique hotel. The 2 gray-haired sisters with youthful spirits thought of everything for a perfect visit. They treated you like an honored guest. I had been at sea for 3 weeks and needed to be spoiled. Later in the day I relived their breakfast it was so exquisite. I need to remember my stay... More

The warmly welcoming and hospitable trio of Juanita, Liz and Paulina have a standout understanding of customer service. Great freshly prepared breakfast, very clean and comfortable rooms and plenty of hot water in the shower: these more than compensate for the town itself which is at best is a jumping off point for Chilean Patagonia. Thanks fellow travelers for your... More

Family owned, this place is very comfortable and has the best breakfast of all the places we stayed in Patagonia. Liz, takes super care of you, and is warm as can be. Only 2 blocks to the bus station from where we took the bus north, 5 or 6 to center of town, and we didn't mind a 15 minute... More

We highly recommend to visit this very nice, clean and unique hotel in Punta Arenas. As Chileans, we have never experienced a stay like this. The nice staff made us to feel like at home at all times. Breakfast is fantastic and you cannot miss to read a book in the third floor's room with an amazing view of the... More

I arrived at night for a overnight stay on my way to Torres del Paine. Juanita, one of the owners, greeted me with a big smile. I totally felt at home. The place is very clean, beds comfortable and bathrooms very clean. The hotel is 2y/o, and has a great view over the city from the upstairs living room. The... More