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Ignacio Carrera Pinto 351, Punta Arenas 6200000, Chile
Hotel amenities
Ilaia Hotel
Ranked #1 of 25 Hotels in Punta Arenas
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296 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dwight, Canada
Top Contributor
91 reviews 91 reviews
22 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is such a friendly hospitable hotel. The staff are incredible and breakfast was delicious. Yogurt with bananas and apples, homemade jam, cheese, guacamole and wraps. Healthy and yummy. When we wanted to go to Isla Magdalena they emailed the company Comapa for us to reserve our tickets. They also arranged a taxi to take us and pick us up... More 

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Bayside, New York
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

All of the rave reviews are well-deserved. Everyone on the Ilaia staff is exceptionally friendly and helpful. They are very prompt with email replies. They make great restaurant recommendations and arranged airport transfer with no problems. Rooms are tranquil, warm, very hot showers, very comfortable beds. Breakfast is organic, healthy and delicious (chapati flatbreads with mashed avocado, fresh cheese, yogurt... More 

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Vancouver, Canada
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

In addition to the great personalized treatment you get at Ilaia, they have a family room! It has a queen sized bed and three singles - perfect for a family of 5. The shower had a massive waterfall shower head and provided a perfect finish to any active day. Fantastic pillows and crisp sheets made it hard to get up... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

very friendly people, always helpful for restaurant tipps, trip booking, travel etc., charming nicely designed rooms, excellent view from the top of the hotel over Magallan street, walking distance to city center, parking space, excellent breakfast

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17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying at the Ilaia Hotel was like visiting a good friend for a holiday. The hotel itself is modern with a hint of zen, Patagonian, South American...if you can imagine that. Every single person on their staff was helpful, friendly, and hospitable. From the beginning when making a reservation they were prompt and always send a happy message in reply,... More 

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Paradise Valley, Arizona
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights here (with another couple who also enjoyed their stay). The staff is warm, friendly and very helpful. The rooms are very understated but comfortable and well laid out. The shower was one of the best in all of Chile. Good natural light, quiet neighborhood with easy access to good restaurants, and very nice common areas. The... More 

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Senior Contributor
43 reviews 43 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Hotel Ilaia three nights...on the way to and the way back from Puerto Natales. This small, boutique hotel was absolutely delightful. The two sisters who own the hotel have created a wonderful, warm environment ideal for acclimating to southern Patagonia. The service and atmosphere are great. The rooms are basic but very comfortable. And your stay includes... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything about this tranquil hotel bespeaks relaxation, comfort and ease. Immaculate, with warm welcoming , inobtrusive service, lovely breakfast. The whole Ilaia experience was great! These people run a wonderful boutique hotel. Treat yourself!

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Sausalito, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The two sister-owners are two of the most wonderful people we met during our 2 week trip to Chile, a country of wonderful people. If you are looking for authentic Chilean hospitality, great breakfasts, comfort, cleanliness, and helpful owners, this is your place....My wife and I only regret that we were only two nights in Punta Arenas.

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Caneggio, Switzerland
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights in this outstanding hotel, 1 night before taking our bus to Puerto Natales and 1 night when we came back to fly home. The two womens running this Hotel were simply amazing...very kind, helpful and always concerned about all our needs. The Hotel is beautiful, built inside with natural materials ( wood,stones) and it give you... More 

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Additional Information about Ilaia Hotel

Address: Ignacio Carrera Pinto 351, Punta Arenas 6200000, Chile
Location: Chile > Magallanes Region > Punta Arenas
Price Range (Based on Average Rates): $
Number of rooms: 9
Hotel Style:
#1 Family Hotel in Punta Arenas
#1 Romantic Hotel in Punta Arenas
#4 Business Hotel in Punta Arenas

121 photos of this hotel

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Bathroom (9)
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Room/suite (19)
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