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Hotel Rey Don Felipe

Certificate of Excellence
GreenLeadersBronze level
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Armando Sanhueza 965, Punta Arenas 6200729, Chile
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Hotel Rey Don Felipe
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410 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • All months
    (410)
  • Mar-May only
    (124)
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    (81)
  • Sep-Nov only
    (74)
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Bangkok, Thailand
Level Contributor
116 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a reasonable hotel with good functional rooms, with that Scandinavian style to them, which are warm and inviting. it is located centrally, with an easy walk down to restaurants and shops. The breakfast in the morning is very good and has a wide range of items. The staff are friendly and accommodating. There is only a rather small... More 

Was this review helpful? Yes
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this review

Dear Guest, thanks very mucha, we appreciate your favorable comments. We will continue doing our best to make every guest feel like at home. All the best, Enrique Garín Gerente More 

Fairbanks, Alaska
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Location was convenient to bus from Puerto Natales - a great place to stay before or after a trip to Torres del Paine. The woman working the evening front desk/reception was especially helpful with support on getting boarding pass printed, scheduling airport transfer and much general information. Exceptionally comfortable room and wonderful breakfast included (the rhubarb tart was super!) Thank... More 

Was this review helpful? Yes
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this review

Dear Guest, thank you for your favorable comments. We are glad to know that you enjoy our service. Kind Regards, Enrique Garín Gerente More 

State of Sao Paulo
1 review
5 of 5 stars Reviewed 4 weeks ago

I used to visit this hotel every summer because of Brazilian antarctic program. They cares us very well, the beds are very comfortable, the bathrooms are great. The lobby has a nice fireplace and cozy sofas. The staff is attentive and very useful.

Was this review helpful? Yes
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this review

Dear Guest, we are pleased to know that you visit us again and enjoy our service. Thank you very much for your positive comment. All the best, Enrique Garín Gerente More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 16, 2015

We are extremely impressed. For starters, we had to reschedule our flight 2 times due to poor weather conditions, and they were polite enough to change our reservations without any hassle and any extra charges. Then, when we arrived, they had prepared our room in advance and so it was ready earlier than normal (we had e-mailed them in advance).... More 

Was this review helpful? Yes 1
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this review

Dear Guest, thank you for this favorable comments. We are glad to know that you enjoy our service. Certainly we will work to improve the services in that you have left us comments. All the best, Enrique Garín Gerente More 

Strengelbach, Switzerland
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed April 27, 2015

We arrived April 20, 2015 after a long drive from Puerto Natales at the Rey Don Felipe shortly after 1 PM and (knowing that the 'official' check-in time is 15:00 hrs) tried to do an early check-in. At the front desk sat two young guys, the taller of the two, a dark haired individual with an ugly looking skin rash... More 

Was this review helpful? Yes
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this review

Dear esteemed guest, I hope this email finds you well. In response to your comment, I must say that I was surprised; this is the first time that someone has referenced the physical appearance and presentation of our staff as you have. In general, the great majority of our guests have very favorable opinions of our service and how each... More 

Pennington
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

My wife and I are so thankful and felt lucky that we picked this hotel. Stuffs are so friendly and it was the one of the most humane hotel we have ever had. It locate in a quiet street. After they know this was our silver marriage trip, they put us in a large room on top floor , the... More 

Was this review helpful? Yes
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this review

Dear Guest, thank you for your favorable comments. We are very happy to know that you enjoy our service. All the best, Enrique Garín Gerente More 

Phoenix, Arizona
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 15, 2015

The rooms were clean and modern and very comfortable. The hallways and public spaces were clean and well maintained. We were extremely pleased with how quiet the hotel was. The staff provided wonderful, friendly service. They couldn't have been more helpful, and cheerfully provided extra towels when we requested. The one thing I found annoying was the very modern bathroom... More 

Was this review helpful? Yes
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this review

Dear Guest, Along with our greetings, we sincerely appreciate the time you have set aside to express your opinion about positive attributes in our service. It is our commitment to provide to all of our guests the highest standards in every aspect of the services we provide. We will continue doing our best to make every guest feel like at... More 

LA
Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed April 14, 2015

Good location, modern but with traditional touches, and Sara at reception was very helpful. Slightly long to the cemetery, but well worthwhile walk down the main shopping street going by kids on a stage doing their dance routines. Meets the needs of a weary traveler very well.

Was this review helpful? Yes 1
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this review

Dear guest, thank you for your comments, we are happy to know that you enjoy our service and the citu of Punta Arenas. All the best, Enrique Garin Gerente More 

Huntsville, Alabama
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 7, 2015

Stayed here on my arrival to Patagonia and on my way out of Patagonia. Nice and clean hotel. Good space for parking. Good location. Breakfast is pretty good and starts early (good for early departure to Torres Del Paine or Puerto Natales). Make sure you try your calafate sour with drink voucher.

Was this review helpful? Yes
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this review

Dear guest, thank you for your comments, we are glad to know that you enjoy our service. Best regards, Enrique Garín Gerente More 

Marseille, France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 6, 2015

Nice hotel clean and pleasant with friendly and efficient personal. A breakfast was even prepared only for us at 6 am to allow us to participate to a sea tour. Very appreciated. The restaurant of the hotel is also very good with an excellent ratio price/quality.

Was this review helpful? Yes
Enrique G, Gerente at Hotel Rey Don Felipe, responded to this review

Dear guest, thank you for your nice comments, we are very happy to know that you enjoy our service. Kind regards, Enrique Garín Gerente More 

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