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All 25 Puerto Natales hotels

Noi Indigo Patagonia

4.0 of 5 Hotel   |   Ladrilleros 105, Puerto Natales, Chile
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Noi Indigo Patagonia
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Ranked #7 of 25 Hotels in Puerto Natales
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
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225 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
142 reviews 142 reviews
84 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a 5 star experience that I had here. The whole team were so, SO helpful, and ready to change everything to each customers personal need and requirements. We met the manager of the hotel as well and he took such great personal care of us – I was very impressed! The excursions are very well organized and well... More 

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Wisconsin Rapids, Wisconsin
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The Goods: Great views, great front desk staff, fantastic tour desk (go out to Torres del Paine with Lynn if you can). Nice soaps and lotion in the room. Good bed. The Bads: Poor room design. No closet, the little rickety shelves are totally inadequate. My husband tried to hang his shirt on one of the 3 hangars, but the... More 

Was this review helpful? Yes 1
New Orleans, Louisiana
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 7, 2015

From the moment I walked through the small door that leads to the ramp to the charming Zen lobby with all the stacks of wood, bamboo screens, and colorful pillows I knew I was in for a different experience, and when I walked into the room I knew it was right. I thought I had walked onto a deck. I... More 

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Noi H, Gerente at Noi Indigo Patagonia, responded to this review

Dear Campingma, Thank you for sharing your experience at Noi Indigo Patagonia with other travellers via TripAdvisor. We are very glad to know that your experience was unique and memorable, and that you really enjoyed the magic of Patagonia in a charming place such as Noi Indigo Patagonia. We work every day to create perfect memories for our guests, like... More 

Ghent, Belgium
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 1, 2015

The restaurant is cozy decorated and has a great view and invites us therefore to have a dinner. (we haven't stayed in the hotel, we just had a dinner) The service and food are average. Both the waiter and waitress weren't at ease and therefore the atmosphere isn't great. I think they have no (or not enough) experience (way of... More 

Was this review helpful? Yes 2
Noi H, Gerente at Noi Indigo Patagonia, responded to this review

Dear stienro, We appreciate that you took the time to share your experience with other TripAdvisor travelers. We regret any inconvenience you had during your dinner. We have already sent your comments to the person in charge to solve the issues that annoyed you, such as the hospitality of our staff and the food. It is very important for us... More 

Edinburgh
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 31, 2014

We stayed one night here and one night in La Remota. The latter cost about $50 more but was so much better than Indigo, infact it was quite a special place. Indigo's rooms were designed like, and felt like saunas; when I reported this to the front desk they were pretty disinterested. The spa area is pretty good although there... More 

Was this review helpful? Yes 2
Noi H, Gerente at Noi Indigo Patagonia, responded to this review

Dear NRCEdinburgh, We appreciate that you took the time to share your experience with other TripAdvisor travelers. We regret any inconvenience you had during your stay at the hotel. And we would like to tell you that we sent your comment to the operations team, to find a solution to the situations mentioned above. As to the experience you had... More 

Falls Church, Virginia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 20, 2014

We were so delighted with this place...the entire hotel, the room, the restaurant, and the bar - simply wonderful. I have heard of NOI hotels, but this is the first time we have ever stayed in one, and we will definitely look for them again.

Was this review helpful? Yes 1
Noi H, Gerente at Noi Indigo Patagonia, responded to this review

Dear Linda K, We appreciate that you took the time to share your experience with other TripAdvisor travelers. We are very glad to know that your experience was memorable and agreeable. We try every day to do our best to please our customers and we are pleased to know that you enjoyed this charming place. We will be happy if... More 

Brisbane
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 6, 2014

This is a really good hotel that just misses in a few areas from being truly excellent however if you like Spas and relaxing this is the best place in Natales. The jacuzzis (1 inside &. 1 outside) are on 5th floor with wonderful views of the fjord. The sauna is great and there is a large area for lounging... More 

Was this review helpful? Yes 1
Noi H, Gerente at Noi Indigo Patagonia, responded to this review

Dear Idj226, We appreciate that you took the time to share your experience with other TripAdvisor travelers. We are really happy, because you enjoyed the Noi experience, full of good moments. Now you returned home after a deep rest, with new energies. Regarding wifi, we are always trying to have the best possible connection, but due to the location complications... More 

Istanbul, Turkey
Top Contributor
73 reviews 73 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed November 15, 2014

My motorbiking friend and I were frozen solid and wet having driving in a big rain from Torres Del Paine, in 5 degree weather. So when we rolled into Puerto Natales we weren't in the mood to check out multiple places and we tried our luck here. The first glance into the hotel looked very inviting so we took the... More 

Was this review helpful? Yes 2
Noi H, Gerente at Noi Indigo Patagonia, responded to this review

Dear Michel V, We appreciate that you took the time to share your experience with other TripAdvisor travelers. We regret any inconvenience you had during your stay at the hotel. And we would like to tell you that we sent your comment to the operations team to find a solution to the situations mentioned above. We hope you can give... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 8, 2014

We stayed here for one night at the end of our time in Puerto Natales. Somehow we managed to be the only guests in the hotel. Service was great, staff were very happy to help, bringing robes to use for the spa and uncovering the outdoor jacuzzi. Rooms are great with fantastic views, a really practical solid shutter to ensure... More 

Was this review helpful? Yes
Noi H, Gerente at Noi Indigo Patagonia, responded to this review

Dear Bruce5467 Thank you very much for sharing your experience at Noi Índigo Patagonia with other travelers via TripAdvisor. We are very pleased to read your comments and know that both had such a good experience with us. We're glad you enjoyed the high quality service experienced, spa and of course comfortable rooms with all the amenities that make your... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 21, 2014 via mobile

Stayed here after our W trek. The rooftop hot tub and fabulous room with an incredible view was superb after our hike. Gorgeous hotel but the reception staff barely adequate. After a less than friendly reception at check-in, my husband went back down to ask if we could borrow corkscrew to open a celebratory bottle of wine. They almost seemed... More 

Was this review helpful? Yes
Noi H, Gerente at Noi Indigo Patagonia, responded to this review

Dear MichiesTreks, Thank you very much for sharing your experience at Noi Indigo Patagonia with other travelers via TripAdvisor. We are very happy to know that you could stay at the hotel and that you were able to enjoy everything that the hotel has to offer, such as the spa in the rooftop with an amazing Jacuzzi with an incredible... More 

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Additional Information about Noi Indigo Patagonia

Address: Ladrilleros 105, Puerto Natales, Chile
Location: Chile > Magallanes Region > Puerto Natales
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Noi Indigo Patagonia 4*
Number of rooms: 29
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Also Known As:
Indigo Hotel And Spa
Indigo Hotel Puerto Natales
Noi Indigo Patagonia Puerto Natales, Aisen Region, Chile
Hotel Style:
#5 Family Hotel in Puerto Natales
#6 Romantic Hotel in Puerto Natales

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