We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.5 of 5 Hotel   |   Ruta 9 Norte, km 1.5 | Huerto 279, Puerto Natales, Chile
Hotel amenities
Save Saved
You added Remota to your Saves list
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #2 of 25 hotels in Puerto Natales
A recent review
5 of 5 stars Reviewed January 26, 2014
markito0000 NL
  • Reviews (158)
  • Photos (162)
  • Amenities
  • Room tips (12)
  • Location
  • More
Write a Review

158 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
There are newer reviews for Remota
See the most recent reviews
Top Contributor
59 reviews 59 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 26, 2014

Awesome hotel in Puerto Natales, great for day trips to Torres Del Paine.We stayed here coming from El Calafate. Wonderful service with a superb design, rooms are really nice and relaxing. I loved the pool, besides the design great for a swim after a day of walking. The quality of the bed is really good, we slept really well. The... More

Was this review helpful? Yes
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 10, 2014 via mobile

I feel that I should write two different reviews....so below find one on the hotel (3 stars) and one on the excursions (5 stars! ) and experience fishing (5++++) Excurions: now, this is the main reason you come here and we mostly had a fabulous time. We came for the fishing and it did not dissapoint. Our guide was all... More

Was this review helpful? Yes 2
Hong Kong, China
1 review
5 of 5 stars Reviewed January 9, 2014

I went last month to Patagonia and first was not certain I wanted to stay there as I was afraid it would be a bit far of Torres Del Paine national park but it turned to be a perfect location. Few minutes away from Puerto Natales town, where you can take the boat to visit the fjords but still in... More

Was this review helpful? Yes
New York City, New York
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2014

Remota has a cool design and very beautiful views from virtually every part of the hotel, and staff was very nice. It's pretty central for a variety of activities and for visiting Puerto Natales, which is 5 minutes away. The place has a cool design and chill vibe but it's a little disorganized in some respects and seems to still... More

Was this review helpful? Yes 1
rio de janeiro
Top Contributor
70 reviews 70 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 3, 2014

Stayed at Remota for the first time and had a great experience. The hotel really takes care of all the logistics so you can focus on just showing up for your adventures and making the best of them! Pros: knowledgeable guides (especially warm and friendly Claudia) and friendly and warm service in the restaurant and spa. The tours are all... More

Was this review helpful? Yes
LaGerencia, Director Comercial at Remota, responded to this review

Hello 334flamengo, how are you doing? thank you very much for your comment about your stay at Remota. We will immediately speak with all the areas involved and will make sure that we can improve the details you mentioned. For us it is very important to receive the comments of our guests, as we constantly looking for improvement of our... More

Brussels, Belgium
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 26, 2013

It is expensive but very special.Special design. Very good food. Super friendly staff. Thanks Pedro for guiding us and of course also thanks to our drivers Bastia and Carlos. We hope to come back to Pagonia. Puerto Natales is very nice.

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 1, 2013

Every aspect of Remota is top notch.... Rooms, meals, staff, excursions and more. We had a lovely 3 night experience here. We took 3 excursions into the park! The guides were knowledgeable and fun, and the picnic lunch was so delicious and plentiful, from the chopped salads, soup sandwiches, wine and even midday snack! Make sure to step onto the... More

Was this review helpful? Yes
Ottawa, Ontario, Canada
14 reviews 14 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 27, 2013

Other reviewers have commented on the architecture, and there's no denying the interesting features and stunning, expansive views from Remota, especially the public areas. However, it was the genuine, cheerful, uber-helpful and personalized service - from everyone we encountered- that made Remota an outstanding experience. Prior to arrival, all reservation inquiries & processing (by email) went very smoothly, as did... More

Was this review helpful? Yes
San Francisco, California, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 11, 2013

I saw a photo of Remota in a travel magazine and knew that's where I wanted to complete my Patagonia trip. It is architecturally stunning, staff were very friendly and the room was so comfortable. But the slime on the tile of the pool, repetitive meals (it was delicious the first time, but couldn't they at least come up with... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
5 of 5 stars Reviewed October 23, 2013

Spent 3 wonderful days at Remota. It was really beautiful. The accommodation was very comfortable, the food amazing and really friendly and helpful staff who went out of their way to be of assistance. The guides were very knowledgeable. Exploring the National Park was a real experience with the most breath taking scenery. It was a magic experience

Review collected in partnership with this hotel

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Remota, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Remota? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Remota

Address: Ruta 9 Norte, km 1.5 | Huerto 279, Puerto Natales, Chile
Location: Chile > Magallanes Region > Puerto Natales
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Remota 4.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Tingo, Despegar.com and BookingOdigeoWL so you can book your Remota reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Remota Puerto Natales, Aisen Region, Chile
Remota Hotel Puerto Natales

162 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (145)
View from room (6)
Hotel & grounds (51)
Bathroom (3)
Room/suite (15)
Family/play areas (8)
Dining (11)
Pool/beach area (3)
Videos (3)
Other (45)

Management photos: Courtesy of the property manager

All management photos (18)
Hotel & grounds (5)
Dining (1)
Family/play areas (1)
View from room (2)
Pool/beach area (2)
Room/suite (3)
Other (4)


Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Puerto Natales #2 Luxury Hotel in Puerto Natales #3 Family Hotel in Puerto Natales
Hotel Class
Official Description (provided by the hotel)
Remota is one of the most celebrated and awarded Hotels in Chile, where the National Architecture Prize Awarded, German Del Sol, achieved the most breathtaking views of the fjord and glaciers.Normal things like breakfast,is an unforgettable experience.Luminous and inserted in Patagonia's landscape, without any modification, with the best infrastructure, totally different from a classic hotel that impresses visitors and leaves a lasting memory.Remota is more than just a hotel, it allows travellers to have a unique total Patagonia Experience.Remota is an ecological and sustainable hotel, built with high quality materials, almost no motors, no elevators,no television or internet in the rooms, very light, almost transparent, natural ventilation and highly efficient energy use.We support local communities and are strongly linked to social and cultural organisations as well.Remota is a selected property of the prestigious Virtuoso luxury travel network (only 5 operations in Chile) and was choosen by Orvis as an International Endorsed Destination. ... more   less 
Number of rooms

See which rooms travelers prefer