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All 26 Puerto Natales hotels »

Hotel Costaustralis

3.5 of 5
Pedro Montt 262, Puerto Natales 6160000, Chile
Hotel amenities
Ranked #8 of 26 hotels in Puerto Natales
4.0 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveler rating
    15
    23
    12
    0
    3
Date Rating
floribel071
Middleburg, fl
Contributor
13 reviews
3 helpful votes
5 of 5 stars Reviewed February 13, 2012 NEW

This hotel has a wonderful view of the water, is close to restaurants, grocery stores,the room's are clean, the people are helpful and friendly. Breakfast is included, and we had people here that were eating like animals, but the staff kept the buffett with food. They have hair dryer, and the bed's in all the rooms are twin, but they... More

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hanzerito
Zolder
Senior Reviewer
7 reviews
14 helpful votes
5 of 5 stars Reviewed February 12, 2012 NEW

I stayed over this hotel as a starting point to some tours in the Chilean Patagonia. Could not chosed better. Felt very comfortable and glad to be back after long advanture days into the nature! More

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Roberto-Santo
Milan, Italy
Senior Contributor
23 reviews
14 helpful votes
5 of 5 stars Reviewed January 15, 2012

We stayed two nights and found the hotel excellent: (i) very good restaurant; (ii) very clean and comfortable rooms; (iii) excellent service; (iv) architecturally very pleasing: modern without exaggeration, good art work, and ample spaces. The hotel even included a large and comfortable smoking room, with a view of the ocean and internet service; (v) very good background music: soft... More

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Hoteles Australis, Ecommerce Sales Responsible at Hotel Costaustralis, responded to this review
January 18, 2012

Thanks for your comments and choosing Hotel CostAustralis More

WineGoddess
St. Louis, MO
Contributor
18 reviews
9 helpful votes
3 of 5 stars Reviewed December 27, 2011

Sorry, this did not cut it for us. Our travel company booked the reservation for us, and I very surprised that it's a five-star hotel. Lodging options in Puerto Natales appeared to be limited, but for what we paid, we were disappointed. We had requested a double bed with a sea view and when we checked in we were told... More

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Hoteles Australis, Ecommerce Sales Responsible at Hotel Costaustralis, responded to this review
January 9, 2012

Dear guest, our hotel is 4 stars and we have available matrimonial rooms in sea view and city view, we offer as a courtesy to all our clients a welcome drink of choice and also a buffet breakfast is included in our room rate. We hope that the agency has mentioned these caracterizticas and regret the mistake of booking your... More

VivyG
West Chiltington, United Kingdom
Senior Contributor
39 reviews
26 helpful votes
3 of 5 stars Reviewed December 23, 2011

We spent two nights at Puerto Natales going to and from Torres del Paine.This is a comfortable hotel with nice views. Rooms were quite small but we were not here long enough for it to be a problem. The hotel had a large conference going on when we returned the second time so breakfast was very busy. We didn't eat... More

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Hoteles Australis, Responsible e-commerce sales at Hotel Costaustralis, responded to this review
December 28, 2011

Thank you for share your experience; effectively when the hotel caters conferences, also continues to work with all its services to not alter the stay of other guests. Sincerely, Hotel CostAustralis. More

acamacho1970
Mexico
Top Contributor
51 reviews
40 helpful votes
3 of 5 stars Reviewed December 16, 2011

Went to Puerto Natales to see Torres del Paine The Costraustralis is a comfortable hotel. Clean and up to standard. Views are great. Rooms are nothing to write home about but clean. Service is OK not more. Food is good but bar service is lacking. If you are on a budget it is OK. Then again there is not much... More

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Hoteles Australis, Responsible e-commerce sales at Hotel Costaustralis, responded to this review
December 28, 2011

Thank you for your suggestions, we work daily for get the best experience for our guests. Sincerely, Hotel CostAustralis. More

mebj
Karlstad, Sweden
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed November 21, 2011

Costaustralis is perfectly located and our room had a nice view over the sea. Rooms are nice and clean and the front desk helpful. In case the weather keeps you inside the hotel during the evening the restaurant is very good also. Looking at the other hotel options in Puerto Natales I can guess that this one is among the... More

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Hoteles Australis, Responsible e-commerce sales at Hotel Costaustralis, responded to this review
November 30, 2011

Thank you for your comments, we hope to meet your expectations if you return to Patagonia. Sincerely, Hotel CostAustralis. More

SaoRoque_BrasilAurea
Sao Roque, Brasil
Senior Reviewer
10 reviews
1 helpful vote
4 of 5 stars Reviewed October 22, 2011

The good - location, wonderful views to the lake, friendly staff, cosy bar. The room was comfortable and had a very beautiful view. Breakfast was OK. The bad - restaurant had a pretentious but disappointing menu. The variety of breads at breakfast was poor for a 4-star hotel. There was too little space for our clothes in the wardrobe. The... More

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Hoteles Australis, Responsible e-commerce sales at Hotel Costaustralis, responded to this review
November 30, 2011

Thanks for your feedback and help us better every day. We hope to meet your expectations if you return to Patagonia. Sincerely, Hotel CostAustralis. More

MadcyclistLondon
London, United Kingdom
Contributor
18 reviews
5 helpful votes
4 of 5 stars Reviewed October 15, 2011

Outstanding views of the Chilean fjords. Friendly staff, good size rooms, breakfast was ok but restaurant is a bit sterile. There quite a nice selection of good restaurants near by. More

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Hoteles Australis, Responsible e-commerce sales at Hotel Costaustralis, responded to this review
October 27, 2011

Thank you for your suggestions and we appreciate your interest and preference. We hope to welcome you'll at another trip to Patagonia. Sincerely, Hotel CostAustralis. More

paulabassi
São Paulo
Senior Reviewer
6 reviews
4 helpful votes
5 of 5 stars Reviewed September 21, 2011

Nice facilities, the bedroom we stayed had a terrific view. Very comfortable bed, great shower, free wifi, close to important spots in Puerto Natales. We were only a bit disapointed with the breakfast, as there wasn't much variety and the omelet was served only after a certain hour, which was usually later than the tours schedules. More

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Hoteles Australis, Responsible e-commerce sales at Hotel Costaustralis, responded to this review
September 23, 2011

Thank you for your suggestions and we appreciate your interest and preference. We kindly inform you that our breakfast buffet has been done taking account our guests suggestions, between 6 to 10 AM. Even though, we are always at your disposal to evaluate any new suggestion could be useful to improve it. Sincerely, Hotel CostAustralis. More

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Hotel Costaustralis Also Known As

  • Costa Australis Puerto Natales
Address: Pedro Montt 262, Puerto Natales 6160000, Chile

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