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All 25 Puerto Natales hotels

Hotel Costaustralis

3.5 of 5 Hotel   |   Pedro Montt 262, Puerto Natales 6160000, Chile
Hotel amenities
Hotel Costaustralis

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Ranked #9 of 25 hotels in Puerto Natales
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
ValterNF Lisbon
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146 people have reviewed this hotel

Traveler rating
    41
    76
    22
    2
    5
See reviews for
19
66
10
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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Lisbon
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In my opinion this hotel is very close to a 5 points rating. The rooms are spacious, well decorated, good quality furniture, very friendly and efficient staff. oh and the location... just perfect! and the views from the bedroom... incredible! it is also 4 blocks away from the Plaza de armas where you can find good restaurants. the living areas... More

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leeds
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 13, 2014

Stayed here for one night. Nice common areas and breakfast was fine. Rooms are decent enough, with nice, heated bathrooms. I did hoeever request a double, yet enddd up with two single beds.. Great views of the water and very close to the town. Would recommend.

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 20, 2014

First of all, ask for Mauricio Trujillo to get local directions and recommendations. We contacted the hotel by mail to place the reserve and we were helped by Mauricio, who always went the extra mile to make our stay welcome. Mauricio arranged the transfer from Punta Arenas airport to the bus terminal, the bus tickets, and from the bus terminal... More

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sf,ca
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 13, 2014

The hotel was beautiful. The public areas were amazing and we had a beautiful view from our room. Bathroom was perfect; both a bath and shower and plenty of room for two people to unpack their toiletries. Plenty of outlets for all the modern electronics for two people. Breakfast was plentiful and served early enough that we had plenty of... More

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HotelesAustralisLtda, Director de Relaciones con Clientes at Hotel Costaustralis, responded to this review
Google Translation

Estimados pasajero: Hemos leído con mucha atención lo que nos ha escrito. Lamentamos que haya tenido algún inconveniente como también... More

Sao Paulo, SP
Top Contributor
119 reviews 119 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 13, 2014

The hotel has rooms for front (lake view) and rooms to the back (city view) , is well located , close to stores and restaurants. From the hotel to Torres del Paine entrance's is about an hour and a half trip in roads with goods conditions. The view from the bar and restaurant to the lake is very beautiful, it... More

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HotelesAustralisLtda, Director de Relaciones con Clientes at Hotel Costaustralis, responded to this review

Dear guest: Thank you for your comments. They help us to improve our service every day. The Hoteles Australis team. More

Tamworth, Australia
Top Contributor
53 reviews 53 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 8, 2014

The view of the waterfront is beautiful. The lobby it’s beautifully decorated. The rooms were large and clean. Dinner in the restaurant and it was excellent. Try the pisco sour at the bar Staff are pleasant and helpful and the buffet breakfast is good. Free Wi-Fi You can't beat the location and the views.

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HotelesAustralisLtda, Director de Relaciones con Clientes at Hotel Costaustralis, responded to this review

Dear guest: Thank you very much for the time you spend writing us. We hope to see you soon. The Hoteles Australis Team. More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2014

I stayed in this hotel two nights, before and after going to Torres del Paine and was the best decision. The rooms are nice and very clean, breakfast delicious, the personnel is nice and helpful. The bed is great and that was very important for us. This hotel is perfect after sleeping in Torres, is exactly what you need for... More

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HotelesAustralisLtda, Director de Relaciones con Clientes at Hotel Costaustralis, responded to this review

Dear guest: Thank you very much for the time you spend writing us. We love to hear good comments. We hope to see you soon. The Hoteles Australis Team. More

Los Angeles, California
1 review
5 of 5 stars Reviewed December 31, 2013

We stayed here one night on out way to Patagonia. Comfortable room with an incredible view. Hotel was clean, centrally located, staff was helpful, and the windows in the lobby by the bar offered a comfortable place to have a drink, with a wonderful view of lake and mountains. WiFi in room. Stick with local wine, beer or pisco sour... More

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HotelesAustralisLtda, Director de Relaciones con Clientes at Hotel Costaustralis, responded to this review

Dear guest: Thank you very much for the time you spend writing us. We hope to see you soon. The Hoteles Australis Team. More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 16, 2013

Well decorated and very comfortable rooms. Very well located with incredible views. I liked the sitting area off the bar which was a cozy spot to meet up with friends. Staff is pleasant and helpful and the buffet breakfast is pretty good. They have free wi fi, but it was a bit spotty.

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HotelesAustralisLtda, Director de Relaciones con Clientes at Hotel Costaustralis, responded to this review

Dear guest: Thanks for leave a comment. This is a great feedback channel for us. We hope to see you soon. The Hoteles Australis Team More

East Falkland, Falkland Islands
Top Contributor
78 reviews 78 reviews
52 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed December 15, 2013

So much nicer than its sister hotel in Punta Arenas which was terrible. Staff much more pleasant in this hotel and service really good, particularly the lady restaurant manager who was very attentive. Overall a pleasant stay and a lovely view to boot!

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HotelesAustralisLtda, Director de Relaciones con Clientes at Hotel Costaustralis, responded to this review

Dear guest: Thanks for leave a comment. This is a great feedback channel for us. We hope to see you soon. The Hoteles Australis Team More

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Additional Information about Hotel Costaustralis

Also Known As:
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Address: Pedro Montt 262, Puerto Natales 6160000, Chile
Location: Chile > Magallanes Region > Puerto Natales
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Puerto Natales
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Costaustralis 3.5*
Official Description (provided by the hotel):
Located in the attractive town of Puerto Natales (Chile), on the edge of the astonishing Ultima Esperanza fjord, the CostAustralis hotel stands out as a living example of the spontaneity of the Magellan architecture. The model on which our hotel is based is the friendliness offered by the inhabitants of this remote town. Thus, at Hotel CostAustralis, service is our calling. We are committed to providing the very best, and a satisfied guest is our greatest reward. ... more   less 
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