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All 19 Iquique hotels

Hotel Gavina

3.5 of 5 Hotel   |   Av Arturo Prat 1497, Iquique 110-1354, Chile
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54%
Ranked #10 of 19 hotels in Iquique
A recent review
3 of 5 stars Reviewed November 25, 2013
Noel78 North Carolina
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91 people have reviewed this hotel

Traveler rating
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    10
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
North Carolina
Top Contributor
77 reviews 77 reviews
15 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed November 25, 2013

Spent two uneventful nights here. The hotel definitely has a "tired" feel to it. The appointments and rooms were nothing to brag about. It has a good location, but I am sure there are more pleasant places to rest your head. The bathroom was decidedly second rate. The food was passable--nothing memorable. There was an exterior light shining in my... More

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Belfast
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 18, 2013

I stayed here on business in July 2012. I am seasoned traveller and this hotel was by far the worst I have stayed in. Refusal to allow us entry to room upon early arrival, dirty bed-linen, unclean bathrooms, poor ventilation. My colleague and I decided to eat in the hotel upon reception's recommendation - big mistake!! Large wine menu but... More

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Juan Pablo B, Director de Relaciones con Clientes at Hotel Gavina, responded to this review

Dear Guest Kelly, Thanks for your feedback, this help us improve more every day. Regarding your complaint we don't have any records or formal complaints on our system for that month of the year 2012, and it's been a long time since you say that you stayed with us, exactly 7 month, also it is strange for us that you... More

Ontario, Oregon
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 8, 2012

The very good location enabled us to visit the "cavancha beach " and the "CASINO" This hotel is great . We arrived and the staff are ever ready to render help . I highly recommend this hotel. Other notes : ( Try out the small stalls in the beach ( "hot dogs and the cebiche") We were also able to... More

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Juan Pablo B, Guest Relations Manager at Hotel Gavina, responded to this review

Thank you so much for your kind opinion, it help us to get better and better, to serve you like never before. We hope to welcome you again. Thanks for choosing Gavina Hotel. Best Regards. Juan Pablo B. Guest Relations Manager More

Santiago, Chile
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 10, 2012

The Gavina Hotel was once a "proud" hotel in Iquique. It has a prime seafront location For business travellers, its location is a little more convenient than many other hotels in Iquique. However, I feel its getting old, tired, and unloved by its administration.It could make the following comments. 1) The rooms are quite acceptable (without being oustanding). Outside noise... More

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Juan Pablo B, Director de Relaciones con Clientes at Hotel Gavina, responded to this review

Dear Dave, Thanks for sharing with us your comments. We are very sorry to hear that. Our maintenance plan is 24/7 going on, and beside this, Next year we are going to be under a full remodeling of all the hotel. Anyways, we are going to take special care of your comments. Thanks for you important feedback. Best Regards. Juan... More

Top Contributor
59 reviews 59 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 19, 2012 via mobile

My main reason for the positive review is that I came into town late at night without a reservation and needed extra attention due to a sudden allergy. These guys are amazing. The helped find me resources, were kind and efficent at the same time. I can't say enough about the helpfulness of the staff and their willingess to go... More

Was this review helpful? Yes 1
Juan Pablo B, Director de Relaciones con Clientes at Hotel Gavina, responded to this review

Dear Guest, You don't have nothing to be thankful for, that's why we are here for to serve you and make your stay wonderful. Soon we are going to have a full remodeling, so we are not going to be anymore a regular hotel. You will be amazed. Next time you stay with us, you will have a perfect night.... More

Lisbon, Portugal
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 15, 2012

Not worthy of the ***** it claims, more of a *** point period; quite a "has been" feel to it, furnished like a summer camp cabin; during Winter period quite deserted; swimming pool closed; internet connection unreliable (disconnects every 10m or so); at the wrong end of Playa Cavancha; terrible and unpleasant Restaurant staff but ok regarding Reception and Bar;... More

Was this review helpful? Yes 1
Santiago, Chile
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 26, 2012

I stayed 4 days recently and I think it was just OK. Pros: good location, good ocean view especially from the restaurant, clean rooms and bathrooms. Cons: looks old, breakfast is basic, nothing special. If you want it just for sleeping and taking a shower while touring the city most of the time, like I did, it’s OK.

Was this review helpful? Yes 1
Belfast, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 22, 2012

Our distributor company booked this hotel for myself and a colleague given that it was a 5* star hotel. This could not have been further from the case. Service was dreadful from the off... they would not allow us to check in 2 hours early despite the hotel being empty (off-peak season). The rooms were fine but basic and very... More

Was this review helpful? Yes 4
Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 8, 2012 via mobile

The staff were all so friendly and really helpful, I had such problems trying to send an urgent fax and the staff at the reception couldn't have been more helpful!The views from the hotel were beautiful!Could sit and watch all the surfers for hours!

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Tucson
Top Contributor
63 reviews 63 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 24, 2012

The restaurant in the Hotel Gavina is worth spending an evening enjoying a Pisco Sour, a fine dinner, and a terrific view of the shoreline of Iquique. We enjoyed one dinner here; the food was excellent, the service was fine, and the location was superb. The view is best during high tide.

Was this review helpful? Yes 1

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Additional Information about Hotel Gavina

Also Known As:
Gavina Hotel Iquique
Address: Av Arturo Prat 1497, Iquique 110-1354, Chile
Location: Chile > Tarapaca Region > Iquique
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Iquique
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Gavina 3.5*
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