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Gavina Sens

3.5 of 5
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Av Arturo Prat 1497, Iquique 110-1354, Chile
Gavina Sens
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Ranked #7 of 20 Hotels in Iquique
A recent review
5 of 5 stars Reviewed February 8, 2015
AllanRNorth Las Vegas Victoria, Canada
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Frankfurt , Germany
Top Contributor
60 reviews 60 reviews
14 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed February 16, 2015 via mobile

Pro:Ocean view location, very good bed Con:both of us got sick from the food, Toilette not flushable 4 times in 2 days, service ignorant ( 30min for a drink, 35 for a coffee) 1 elevator for 12 floors English very very limited Overpriced in any thing you can buy SUMMARY: not a place you good at

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Victoria, Canada
Top Contributor
268 reviews 268 reviews
14 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed February 8, 2015

Hotel Gavina is still under construction (mostly finishing work in the lounge), but it is open for business. The hotel boasts an unexpected modernist architecture that is contrasted with more rustic materials, such as the heavy wood tables in the dining room, and the impressive copper wall in the main lobby. The hotel has the perfect location. It sits the... More 

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San Pedro de Atacama, Chile
Contributor
20 reviews 20 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 1, 2014

We enjoyed long lazy days, sleeping in, listening to the waves crash onto the foundation of the highrise hotel which feels like it is on an island in the middle of the sea. Unless you have a room on the back where traffic is loud. The food was good in the restaurant and staff were helpful and willing to go... More 

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North Carolina
Top Contributor
110 reviews 110 reviews
16 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed November 25, 2013

Spent two uneventful nights here. The hotel definitely has a "tired" feel to it. The appointments and rooms were nothing to brag about. It has a good location, but I am sure there are more pleasant places to rest your head. The bathroom was decidedly second rate. The food was passable--nothing memorable. There was an exterior light shining in my... More 

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Belfast
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 18, 2013

I stayed here on business in July 2012. I am seasoned traveller and this hotel was by far the worst I have stayed in. Refusal to allow us entry to room upon early arrival, dirty bed-linen, unclean bathrooms, poor ventilation. My colleague and I decided to eat in the hotel upon reception's recommendation - big mistake!! Large wine menu but... More 

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Juan Pablo B, Director de Relaciones con Clientes at Gavina Sens, responded to this review

Dear Guest Kelly, Thanks for your feedback, this help us improve more every day. Regarding your complaint we don't have any records or formal complaints on our system for that month of the year 2012, and it's been a long time since you say that you stayed with us, exactly 7 month, also it is strange for us that you... More 

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Ontario, Oregon
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 8, 2012

The very good location enabled us to visit the "cavancha beach " and the "CASINO" This hotel is great . We arrived and the staff are ever ready to render help . I highly recommend this hotel. Other notes : ( Try out the small stalls in the beach ( "hot dogs and the cebiche") We were also able to... More 

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Juan Pablo B, Guest Relations Manager at Gavina Sens, responded to this review

Thank you so much for your kind opinion, it help us to get better and better, to serve you like never before. We hope to welcome you again. Thanks for choosing Gavina Hotel. Best Regards. Juan Pablo B. Guest Relations Manager More 

Santiago, Chile
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 10, 2012

The Gavina Hotel was once a "proud" hotel in Iquique. It has a prime seafront location For business travellers, its location is a little more convenient than many other hotels in Iquique. However, I feel its getting old, tired, and unloved by its administration.It could make the following comments. 1) The rooms are quite acceptable (without being oustanding). Outside noise... More 

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Juan Pablo B, Director de Relaciones con Clientes at Gavina Sens, responded to this review

Dear Dave, Thanks for sharing with us your comments. We are very sorry to hear that. Our maintenance plan is 24/7 going on, and beside this, Next year we are going to be under a full remodeling of all the hotel. Anyways, we are going to take special care of your comments. Thanks for you important feedback. Best Regards. Juan... More 

Top Contributor
59 reviews 59 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 19, 2012

My main reason for the positive review is that I came into town late at night without a reservation and needed extra attention due to a sudden allergy. These guys are amazing. The helped find me resources, were kind and efficent at the same time. I can't say enough about the helpfulness of the staff and their willingess to go... More 

Was this review helpful? Yes 1
Juan Pablo B, Director de Relaciones con Clientes at Gavina Sens, responded to this review

Dear Guest, You don't have nothing to be thankful for, that's why we are here for to serve you and make your stay wonderful. Soon we are going to have a full remodeling, so we are not going to be anymore a regular hotel. You will be amazed. Next time you stay with us, you will have a perfect night.... More 

Lisbon, Portugal
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 15, 2012

Not worthy of the ***** it claims, more of a *** point period; quite a "has been" feel to it, furnished like a summer camp cabin; during Winter period quite deserted; swimming pool closed; internet connection unreliable (disconnects every 10m or so); at the wrong end of Playa Cavancha; terrible and unpleasant Restaurant staff but ok regarding Reception and Bar;... More 

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Santiago, Chile
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 26, 2012

I stayed 4 days recently and I think it was just OK. Pros: good location, good ocean view especially from the restaurant, clean rooms and bathrooms. Cons: looks old, breakfast is basic, nothing special. If you want it just for sleeping and taking a shower while touring the city most of the time, like I did, it’s OK.

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