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Holiday Inn Express Concepcion

Certificate of Excellence
3.0 of 5
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Avenida Lomas de San Andres 38, Concepcion 0000, Chile
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Holiday Inn Express Concepcion
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Ranked #3 of 16 Hotels in Concepcion
Certificate of Excellence
A recent review
4 of 5 stars Reviewed April 6, 2015
thebigscotsman Singapore, Singapore
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122 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 6, 2015

Nice clean hotel with good spacious rooms and comfortable beds. the staff have always been very helpful to me from plastering my cut finger to finding places to eat and booking taxis. They provide food and drinks in a small café style area where you can have sandwiches and salads or they microwave plated dinners with pasta, meats or fish... More 

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GteGralHolidayInn, Hotel Staff at Holiday Inn Express Concepcion, responded to this review

Thank you for taking the time to write your opinion regarding your recent stay in our hotel. We are glad to find out that our staff was helpful and our location is confortable for you. We hope you can visit us again soon. Sincerely, Hotel Staff More 

Senior Contributor
49 reviews 49 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 24, 2015

Following my bad experience in Santiago I stayed for two nights in this Hotel. What a pleasant surprise. The Hotel is modern, clean, great rooms and with good facilities. It is an express so there is not a full service restaurant but it is well located and plenty of restaurant choices are nearby. The staff are cheerful and helpful. Thanks... More 

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GteGralHolidayInn, Hotel Staff at Holiday Inn Express Concepcion, responded to this review

Thank you for staying with us again and for giving us a second chance. We are glad to find out that you had a great stay in Holiday Inn Express Concepción and leave with a great impression. We hope you can visit us again. Sincerely, Hotel Staff More 

Santiago Metropolitan Region, Chile
Top Contributor
124 reviews 124 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 12, 2015

I never expect too much from Holiday Inns, but this was a pleasant surprise. In many aspects it is just luke any Holiday Inn, but in others it is so much better. The swimming pool was nice and warm. The service was also good, and the people really friendly and helpful, but above all the bed was great!!!! As it... More 

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GteGralHolidayInn, Hotel Staff at Holiday Inn Express Concepcion, responded to this review

Thank you for your review; we are glad to find out you had a great stay. We hope that on your next stay in Concepción you visit and try our services again. Sincerely, Hotel Staff More 

London, United Kingdom
Top Contributor
107 reviews 107 reviews
55 hotel reviews
212 helpful votes 212 helpful votes
2 of 5 stars Reviewed November 29, 2014

Its really a very very average place. Do not be misled by the glowing reviews. My actual rating of the hotel is 2.5/5. A rating of "3" would be too high for it and a rating of 2/5, sounds as if I have a prejudice. The Bad things 1. The front desk is hopeless. They have no idea what they... More 

Was this review helpful? Yes 1
GteGralHolidayInn, Hotel Staff at Holiday Inn Express Concepcion, responded to this review

Thank you for taking the time to write your opinion regarding your recent stay in our hotel. Your comments are very relevant and help to improve our Service. Please accept our apologies; we are very sorry for the inconvenience. Sincerely, Hotel Staff More 

Santiago, Chile
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 14, 2014

At first I wasn't happy that this was the only available hotel for my trip to Concepcion. I had stayed there 10 years ago and was affraid it hadn't changed much since then. I was mistakened. Totally remodeled, practically rebuilt. Great room, fantastic service and less than 10 minutes from the airport. Just what one is looking for during a... More 

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GteGralHolidayInn, Hotel Staff at Holiday Inn Express Concepcion, responded to this review

Thank you for your review; we are glad to find out you had a great stay during your business trip. We hope you can visit us again. Sincerely, Hotel Staff More 

Orlando, Florida
Top Contributor
53 reviews 53 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 20, 2014

As a business traveler, I look for predictable accommodations and service, perhaps with a bit of flare. For me, uneventful check in, usual and customary services provided without additional fees, and an environment that is conducive to rest at the end of long travel or days of business fulfills all my expectations. This hotel meets those expectations.

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Sao Paulo, Brazil
Senior Contributor
47 reviews 47 reviews
43 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 22, 2014

This was my first time at this hotel and I'm totally (positive) surprised about that : it is a quite new hotel, very well organized and has a very convenient location. The hotel is very close to the city airport and can be easily reached by the main road from the airport. It is also close to a shopping mall,... More 

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Mangawhai, New Zealand
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 23, 2014

This is a very nice hotel located very close to shopping and restaurants as well as being close to the airport. Not so easy to get to due to the need to cross the highway and come back again but worth the time it took. Excellent service and very friendly staff.

Was this review helpful? Yes 1
Austria
Contributor
18 reviews 18 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 10, 2014

Concepción, the town is my frequent destiny, so staying in a hotel close to the airport is a bit better for me than a hotel in the center of the town. The other point is the nearby shopping center, just opposite the hotel – which is perfect for purchasing the presents from the trip. Well, that means wine mostly, indeed.... More 

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Santiago, Region Metropolitana, Chile
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed February 4, 2014

Stayed here with my family. Very good service. It was good to see the manager out inspecting the cleaning and service. Second floor room. Free wifi for Priority club members Breakfast nice outside so the kids could run around while we enjoyed coffee. Good service all around Only negative was the road construction outside.

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holidayinnaeropuerto, Director Comercial at Holiday Inn Express Concepcion, responded to this review

Thank you very much for your comment. The hotel is completely renovated few months ago. We offer to all our guest FREE 100% WIFI and buffet breakfast. Our commitment is to offer our Guest the best service in town. Hope to see you again. Thank you More 

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