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All 15 Concepcion hotels

Ibis Concepcion

3.0 of 5 Hotel   |   Av. San Andres 37 | Lomas de San Andrees, Concepcion 4090205 , Chile
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Ranked #6 of 15 Hotels in Concepcion
A recent review
3 of 5 stars Reviewed April 1, 2014
Forisca Trento
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193 reviews from our community

Traveler rating
    58
    94
    30
    7
    4
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28
61
18
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Santiago, Chile
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 23, 2014

This is a basic hotel but a good one. At the height of tourist season I paid about US$50 per night. The room was very clean, good security, good comfort, good privacy. The breakfast was a bit basic but I can't complain considering the price. Otherwise the restaurant was pretty good. The staff is friendly and competent, no complaints except... More

Was this review helpful? Yes 1
Santiago, Chile
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 4, 2014

I stayed for two nights at this hotel with family. The check-in and parking process were fine, a lot of people were checking in at once when we arrived so it took a little while but not an unreasonable amount of time. Breakfast in the mornings was good - lots of food even if we showed up later in the... More

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Ibis C, Gerente at Ibis Concepcion, responded to this review

Dear Graham S: Thank you for taking the time to tell us about your experience at ibis Concepción. I am sorry that this isolated situation ended ruining your experience and therefore your good perception which we always work very hard to keep, please allow me to express my sincerest apologies. At Ibis, your satifaction is always our number one priority,... More

Raleigh, Canada
1 review
4 of 5 stars Reviewed June 23, 2013

My husband and I stopped in Concepcion for a days as we make our way down to Valdivia from Santiago and were very made very comfortable at the Ibis hotel. The rooms were clean and warm and we enjoyed our meal at the hotel restaurant very much, as we were exhausted and not wishing to leave for much when we... More

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Haifa, Israel
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2013

We stayed one night in two bedrooms in ibis Concepcion. The check-in was quick and from first sight the hotel was beautiful - it was just a few weeks old, and some manager was still there checking that everything is alright. And it was alright, until breakfast: the cook might have arrived late or there might have been some troubles... More

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Concepcion, Chile
Contributor
20 reviews 20 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed April 30, 2013

I've been going to have lunch every day for some weeks, due our company has an agreement with Ibis food area. The food is good, but there is no always an alternative por vegetarias. The fish is not good. It should be better since Concepción is a good area to get fresh and different kinds of fish. There is no... More

Was this review helpful? Yes 2
Ibis C, General Manager at Ibis Concepcion, responded to this review

Dear Luis Thank you for taking the time to tell us about your experience at ibis Concepción. I saw the comment that you left in our book at the front desk, that very same day the service staff and myself had a briefing about what happened. We touched base in a few points about the service en general and your... More

Denver, Colorado
1 review
4 of 5 stars Reviewed April 17, 2013

The hotel is clean and the rooms were very well priced for the services offered. The rooms were much more spacious than I anticipated, and there was even an air conditiioner! We were there for a family trip, and while my husband was at work, I wanted to explore the town. Even though my Spanish was limited, the Receptionist staff... More

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1 review
2 of 5 stars Reviewed March 27, 2013

Awful service. Super slow for everything. No, zero English. The telephonist consistently hung up when confronted with English. Dinner service hopelessly understaffed. Food reasonable. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Review collected in partnership with Accorhotels.com

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Ibis C, General Manager at Ibis Concepcion, responded to this review

Dear Robet, Thank you very much for your comments about your experience at our Hotel. Let me tell you that the language is a concern that we are already taking care of by sending our staff to one of the English Institutes here in Concepcion. I sincerely appreciate your feedback and I hope that when you give us the opportunity... More

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Additional Information about Ibis Concepcion

Address: Av. San Andres 37 | Lomas de San Andrees, Concepcion 4090205 , Chile
Location: Chile > Biobio Region > Concepcion
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Concepcion 3*
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