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Pullman Douala Rabingha

35 Avenue des Cocotiers | PO Box 3232, Douala 3232, Cameroon
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Pullman Douala Rabingha
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172 Reviews from our TripAdvisor Community

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    11
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    8
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

One of the worst hotels I've seen in Africa. I travel too much specially within Africa but that was the worst experience. The entire hotel requires serious renovation starting from the lobby till the rooms. Though its clean but the toilets are bad, small and old. Food on breakfast is not that good but at least I didn't suffer any... More 

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Manchester, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We selected the Pullman Hotel as we were conducting a business customer meeting event and was recommended to us by a third party. I had read the negative reviews about this hotel before visiting but it seems there is not much choice in Douala. The other reviews I feel are overly negative. Yes, the hotel is slightly tired looking and... More 

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Tel Aviv
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 5, 2015

Very good hotel and excellent service, however when you need the bathroom - in any of the rooms - you can't lift the toilet seat without it falling down - nothing to be done about it. So, if you're a lady, this is the hotel for you. If you're a guy, well, suffer - also no gym.

Was this review helpful? Yes 3
Jakarta, Indonesia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 11, 2015 via mobile

The room is clean, bathroom quite small but still ok. Freee internet is very helpfull and the food quality in the coffee shop are excellent. I feel very safe with the guard at every floor. The only problem is where I ask for hot water, the house keeping said it will come in 30 minutes. Yet, the hot water is... More 

Was this review helpful? Yes 1
Fernando H, General Manager at Pullman Douala Rabingha, responded to this review

Dear Wisena B Thank you for your comments on Tripadvidor about your recent stay at Le Meridien Douala. We are happy to hear that you enjoyed the hotel and the food and deeply regret our mistake by not providing you with the requested hote water. I hope we can rectify that error in a future stay. Best regards FH More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 26, 2015

Hotel is dated ..but this is cameroon not London! Bar is good. People friendly. My room wasn't dirty.. laundry service was very good and reliable. There is access to a local gym for free which should be a selling point. Couple of shops in the hotel. I thought the food was very good to be honest.. steaks were brilliant what... More 

Was this review helpful? Yes 1
Fernando H, General Manager at Pullman Douala Rabingha, responded to this review

Dear Leegav 1982 Thank you very much for your thoughts and for demonstrating an understanding ol local pros and cons when you travel the world. Happy to find out that the hotel was pleasant for your stay and we hope we can welcome you again soon. Plans are nearly ready for complete hotel renovation, something that together with our hospitality... More 

York, United Kingdom
2 reviews
3 of 5 stars Reviewed January 18, 2015

Your stuck for choice when it comes to Douala as I believe the Meridien is the only international hotel brand on offer. The hotel on face value seems dated. The overall level of hygiene in the room is ok but again it is dated and the bed sheets sheets where not great. The room did not have curtains or blinds... More 

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Fernando H, General Manager at Pullman Douala Rabingha, responded to this review

Dera Mr. McCue Thank you for your review. Please note that the renovation plans are nearly finished and we hope the works can start pretty soon. The pool is one of our great features, with 3 meters deep maximum and 1.3 meters on the shalow end it is highly appreciated by our guests for swimming. cleaning is continuous and chemical... More 

Winterthur, Switzerland
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 15, 2014

I stayed 2 nights in this hotel. I travel a lot and i sleep once in the week in a hotel somewhere in the world.But such un unfriedly staff at the reception i have never met. A lady with short hair and a young man were ansolutely unprofessionell and demotivated. I' m really sorry to say that,but the driver of... More 

Was this review helpful? Yes 2
Fernando H, General Manager at Pullman Douala Rabingha, responded to this review

Dear Lolla29 A big thank you for your feedback as a genuine opinion helps us improve. We are sorry we were not able to provide you a full positive experience and we will certainly address the issue of staff friendlyness. Smoking in a non-smoking room is unfortunately a recurrent problem, especially when we run a full house. We hope you... More 

Florianopolis, SC
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed December 12, 2014

Old hotel, doesn´t deserve to be a Le Meridien. Room is tiny, sheets are really old, bathroom is so small and dated that is disgusting. Bad news is that is the only international brand hotel in Douala. My luck was that I had a very short stay after arriving late night and head to Yaounde early morning. Expensive breakfast and... More 

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Fernando H, General Manager at Pullman Douala Rabingha, responded to this review

Dear Eduardo Struve Thank you for your feedback on your stay at Le Meridien Douala. I am sorry we could not live up to your expectations. please be aware that the project for total renovation is nearly ready and we expect to start soon. we have a new Chef since August and the genaral opinion from our guests is very... More 

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Johannesburg, Gauteng, South Africa
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed December 5, 2014

Firstly, I arrived at Douala Airport only to find that the Le Meridien airport pickup had not arrived. I phoned the hotel and had to wait over an hour. Still no hotel transport, so caught a taxi. When I raised this issue with the hotel staff on arrival I was promised a response. Three days later on leaving I had... More 

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Fernando H, General Manager at Pullman Douala Rabingha, responded to this review

Dear John C A big thank you for your comments about your recent stay at Le Meridien Douala. We are aware of the need for renovation and the management team is in constant contact with the owning company and the architects from South Africa to finalize all the details. Servive is something we take seriously so I am sorry to... More 

Lagos, Lagos, Nigeria
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 3, 2014

I am not impressed. Lots of girls/prostitutes moves around. Food is average. Overall look is rundown. I will not stay in this hotel again. No coffee machine in the rooms. Very tight toilets. Room sizes are small and smelly. Do not stay in room#224

Was this review helpful? Yes 2
Fernando H, General Manager at Pullman Douala Rabingha, responded to this review

Dear Sanjeev Clients come to our bar and as long as they do not disturb the other guests we cannot judge anyone as what one does is not clearly stated. i am sorry you did not enjoy the stay before we start the project of renovation works. More 

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