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Pullman Douala Rabingha

35 Avenue des Cocotiers | PO Box 3232, Douala 3232, Cameroon
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1 room 1 guest
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Pullman Douala Rabingha
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Pullman Douala Rabingha
Pullman Douala Rabingha
Pullman Douala Rabingha
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177 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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    (55)
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    (44)
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    (38)
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Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed yesterday NEW

I visited the hotel as I heard it was the best in Douala. I and a friend and his cousin went for lunch on the terrace by the pool. For this experience I would rate it 4 star as the buffet on Sunday's was really good, cooked to order and the staff were friendly. The hotel then plummeted in my... More 

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San Francisco, California
1 review
1 of 5 stars Reviewed 2 weeks ago

The Pullman experience goes something like this: your ceiling will start leaking water; you will report this, they will send an engineer to your room with a vacuum cleaner as a solution. They will vacuum up the puddle. Then you will get into bed and the sheets will be wet from dampness. If you book a car from the airport... More 

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Espoo, Finland
Level Contributor
83 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel has not changed much with the change of operator. Le Meridien left and Pullman came in. The plans to refresh the hotel are clearly being taken to heart by the new management and I am sure that these will put the hotel back in its rightful top space in Douala. Service was nice and friendly, food was great.... More 

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Level Contributor
3 reviews
2 of 5 stars Reviewed July 10, 2015

One of the worst hotels I've seen in Africa. I travel too much specially within Africa but that was the worst experience. The entire hotel requires serious renovation starting from the lobby till the rooms. Though its clean but the toilets are bad, small and old. Food on breakfast is not that good but at least I didn't suffer any... More 

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Manchester, United Kingdom
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 30, 2015

We selected the Pullman Hotel as we were conducting a business customer meeting event and was recommended to us by a third party. I had read the negative reviews about this hotel before visiting but it seems there is not much choice in Douala. The other reviews I feel are overly negative. Yes, the hotel is slightly tired looking and... More 

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Tel Aviv
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 5, 2015

Very good hotel and excellent service, however when you need the bathroom - in any of the rooms - you can't lift the toilet seat without it falling down - nothing to be done about it. So, if you're a lady, this is the hotel for you. If you're a guy, well, suffer - also no gym.

Was this review helpful? Yes 3
Jakarta, Indonesia
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 11, 2015 via mobile

The room is clean, bathroom quite small but still ok. Freee internet is very helpfull and the food quality in the coffee shop are excellent. I feel very safe with the guard at every floor. The only problem is where I ask for hot water, the house keeping said it will come in 30 minutes. Yet, the hot water is... More 

Was this review helpful? Yes 1
Fernando H, General Manager at Pullman Douala Rabingha, responded to this review

Dear Wisena B Thank you for your comments on Tripadvidor about your recent stay at Le Meridien Douala. We are happy to hear that you enjoyed the hotel and the food and deeply regret our mistake by not providing you with the requested hote water. I hope we can rectify that error in a future stay. Best regards FH More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed January 26, 2015

Hotel is dated ..but this is cameroon not London! Bar is good. People friendly. My room wasn't dirty.. laundry service was very good and reliable. There is access to a local gym for free which should be a selling point. Couple of shops in the hotel. I thought the food was very good to be honest.. steaks were brilliant what... More 

Was this review helpful? Yes 2
Fernando H, General Manager at Pullman Douala Rabingha, responded to this review

Dear Leegav 1982 Thank you very much for your thoughts and for demonstrating an understanding ol local pros and cons when you travel the world. Happy to find out that the hotel was pleasant for your stay and we hope we can welcome you again soon. Plans are nearly ready for complete hotel renovation, something that together with our hospitality... More 

York, United Kingdom
2 reviews
3 of 5 stars Reviewed January 18, 2015

Your stuck for choice when it comes to Douala as I believe the Meridien is the only international hotel brand on offer. The hotel on face value seems dated. The overall level of hygiene in the room is ok but again it is dated and the bed sheets sheets where not great. The room did not have curtains or blinds... More 

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Fernando H, General Manager at Pullman Douala Rabingha, responded to this review

Dera Mr. McCue Thank you for your review. Please note that the renovation plans are nearly finished and we hope the works can start pretty soon. The pool is one of our great features, with 3 meters deep maximum and 1.3 meters on the shalow end it is highly appreciated by our guests for swimming. cleaning is continuous and chemical... More 

Winterthur, Switzerland
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 15, 2014

I stayed 2 nights in this hotel. I travel a lot and i sleep once in the week in a hotel somewhere in the world.But such un unfriedly staff at the reception i have never met. A lady with short hair and a young man were ansolutely unprofessionell and demotivated. I' m really sorry to say that,but the driver of... More 

Was this review helpful? Yes 2
Fernando H, General Manager at Pullman Douala Rabingha, responded to this review

Dear Lolla29 A big thank you for your feedback as a genuine opinion helps us improve. We are sorry we were not able to provide you a full positive experience and we will certainly address the issue of staff friendlyness. Smoking in a non-smoking room is unfortunately a recurrent problem, especially when we run a full house. We hope you... More 

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