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Le Meridien Douala

35 Avenue des Cocotiers | PO Box 3232, Douala, Cameroon
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Le Meridien Douala
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159 reviews from our community

Traveler rating
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6
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129
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tel Aviv
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good hotel and excellent service, however when you need the bathroom - in any of the rooms - you can't lift the toilet seat without it falling down - nothing to be done about it. So, if you're a lady, this is the hotel for you. If you're a guy, well, suffer - also no gym.

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 11, 2015 via mobile

The room is clean, bathroom quite small but still ok. Freee internet is very helpfull and the food quality in the coffee shop are excellent. I feel very safe with the guard at every floor. The only problem is where I ask for hot water, the house keeping said it will come in 30 minutes. Yet, the hot water is... More 

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Fernando H, General Manager at Le Meridien Douala, responded to this review

Dear Wisena B Thank you for your comments on Tripadvidor about your recent stay at Le Meridien Douala. We are happy to hear that you enjoyed the hotel and the food and deeply regret our mistake by not providing you with the requested hote water. I hope we can rectify that error in a future stay. Best regards FH More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 26, 2015

Hotel is dated ..but this is cameroon not London! Bar is good. People friendly. My room wasn't dirty.. laundry service was very good and reliable. There is access to a local gym for free which should be a selling point. Couple of shops in the hotel. I thought the food was very good to be honest.. steaks were brilliant what... More 

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Fernando H, General Manager at Le Meridien Douala, responded to this review

Dear Leegav 1982 Thank you very much for your thoughts and for demonstrating an understanding ol local pros and cons when you travel the world. Happy to find out that the hotel was pleasant for your stay and we hope we can welcome you again soon. Plans are nearly ready for complete hotel renovation, something that together with our hospitality... More 

York, United Kingdom
2 reviews
3 of 5 stars Reviewed January 18, 2015

Your stuck for choice when it comes to Douala as I believe the Meridien is the only international hotel brand on offer. The hotel on face value seems dated. The overall level of hygiene in the room is ok but again it is dated and the bed sheets sheets where not great. The room did not have curtains or blinds... More 

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Fernando H, General Manager at Le Meridien Douala, responded to this review

Dera Mr. McCue Thank you for your review. Please note that the renovation plans are nearly finished and we hope the works can start pretty soon. The pool is one of our great features, with 3 meters deep maximum and 1.3 meters on the shalow end it is highly appreciated by our guests for swimming. cleaning is continuous and chemical... More 

Bekescsaba, Hungary
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 15, 2014

I stayed 2 nights in this hotel. I travel a lot and i sleep once in the week in a hotel somewhere in the world.But such un unfriedly staff at the reception i have never met. A lady with short hair and a young man were ansolutely unprofessionell and demotivated. I' m really sorry to say that,but the driver of... More 

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Fernando H, General Manager at Le Meridien Douala, responded to this review

Dear Lolla29 A big thank you for your feedback as a genuine opinion helps us improve. We are sorry we were not able to provide you a full positive experience and we will certainly address the issue of staff friendlyness. Smoking in a non-smoking room is unfortunately a recurrent problem, especially when we run a full house. We hope you... More 

Florianopolis, SC
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed December 12, 2014

Old hotel, doesn´t deserve to be a Le Meridien. Room is tiny, sheets are really old, bathroom is so small and dated that is disgusting. Bad news is that is the only international brand hotel in Douala. My luck was that I had a very short stay after arriving late night and head to Yaounde early morning. Expensive breakfast and... More 

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Fernando H, General Manager at Le Meridien Douala, responded to this review

Dear Eduardo Struve Thank you for your feedback on your stay at Le Meridien Douala. I am sorry we could not live up to your expectations. please be aware that the project for total renovation is nearly ready and we expect to start soon. we have a new Chef since August and the genaral opinion from our guests is very... More 

Johannesburg, Gauteng, South Africa
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 5, 2014

Firstly, I arrived at Douala Airport only to find that the Le Meridien airport pickup had not arrived. I phoned the hotel and had to wait over an hour. Still no hotel transport, so caught a taxi. When I raised this issue with the hotel staff on arrival I was promised a response. Three days later on leaving I had... More 

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Fernando H, General Manager at Le Meridien Douala, responded to this review

Dear John C A big thank you for your comments about your recent stay at Le Meridien Douala. We are aware of the need for renovation and the management team is in constant contact with the owning company and the architects from South Africa to finalize all the details. Servive is something we take seriously so I am sorry to... More 

Lagos, Lagos, Nigeria
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 3, 2014

I am not impressed. Lots of girls/prostitutes moves around. Food is average. Overall look is rundown. I will not stay in this hotel again. No coffee machine in the rooms. Very tight toilets. Room sizes are small and smelly. Do not stay in room#224

Was this review helpful? Yes 2
Fernando H, General Manager at Le Meridien Douala, responded to this review

Dear Sanjeev Clients come to our bar and as long as they do not disturb the other guests we cannot judge anyone as what one does is not clearly stated. i am sorry you did not enjoy the stay before we start the project of renovation works. More 

Horsham, England, United Kingdom
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 18, 2014

Stayed here on business for a week and was quite happy to call this 'good', but would not rate it 'very good' Check in was efficient. Room was clean, bathroom was fit for purpose, but both are in need of refurbishment. Staff in both restaurants and by the pool was excellent and the qualitity of the food was quite good.... More 

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Fernando H, General Manager at Le Meridien Douala, responded to this review

Dear Alan K thank you very much for your kinf words. We take service and friendliness seroiusly. We are about to finalize the plans for the hotel renovation, and this will include the removal of the casino, as it is not really part of the hotel. More 

Contributor
20 reviews 20 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 6, 2014

I have been at many good hotels in Africa but that one is not one of them. rooms have a bad smell and the color of the water in the room is yellowish. the pool is not a kind of you can swim in my opinion. on the other hand the hotel has good security system and it is ok... More 

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Fernando H, General Manager at Le Meridien Douala, responded to this review

Dear Aydin K Taking you for your feedback. I am sorry we could not fulfill ypur expectations. our pool is in fact one of our key diferentiators and a source of good comments from our guests. yellowish water is something I have not heard or seen and I live in the hotel full time, as well as others guests. A... More 

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