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All 21 Douala hotels

Le Meridien Douala

3.0 of 5 Hotel   |   35 Avenue des Cocotiers | PO Box 3232, Douala, Cameroon
Hotel amenities
Le Meridien Douala

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Ranked #5 of 21 hotels in Douala
A recent review
3 of 5 stars reviewed 6 days ago
Thomas V Durban, South Africa
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123 people have reviewed this hotel

Traveler rating
    9
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    45
    25
    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Abu Dhabi, United Arab Emirates
1 review
1 of 5 stars Reviewed 2 days ago NEW

Staff are rude, unhelpful, unprofessional, aggressive and not trust worthy.. If you are going to stay in this hotel it would only be for the location don't do it because you think you are going to get the same standard that la meridians provide because you will be very disappointed.

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Fernando H, General Manager at Le Meridien Douala, responded to this review

Dear Ralphie76. Thank you very much for taking the time to write a review about Le Meridien Douala. We are sorry we were not able to meet your expectations. We focus on guest experience and training is a constant in our property. If you wish, please let me know how we could have addressed things better with you. Best regards. More

Durban, South Africa
Contributor
13 reviews 13 reviews
9 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Stayed at Le Meridien Hotel - Good location but as I am sure the group management know, this hotel is getting old and needs a complete revamp. Nice pool do do laps. Food expensive but this isn't unusual.

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Fernando H, General Manager at Le Meridien Douala, responded to this review

Dear Thomas V, Thank you for your reveiew. Please be aware that we are currently reviewing the design for the mock-up room. Once this is approved a renovation of the hotel will start, and this will include not only the rooms but also the public areas, the external façade and the F&B outlets. Best regards More

San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The best and safest hotel in the city....rather old but a place to sleep and eat! The staff is super nice and willing help you on any issue. All and all this isn't a bad place just need a lot of work, hopefully in the years to come we will see some improvements. Very Expensive!

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Stephane E, Director of Sales at Le Meridien Douala, responded to this review

Dear SWCC32, Thank you for your comments. Our team at Le Meridien Douala is pleased you appreciated our welcome and service and that you enjoyed the food. Your observations are well noted and we are pleased to inform you that we are preparing for a full renovation in the near future. We are continuously working at improving our different services... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 12, 2014

70's style hotel also seems not renovated since either. Lobby has a smell of fumigation. Most of the reception staff are very unfriendly and very aggressive. Food is mediocre but most staff in outside restaurant are friendly. Staff in this hotel seem to have never seen anything better so asume that this is the best hotel in the world. They... More

Was this review helpful? Yes 2
Stephane E, Director of Sales at Le Meridien Douala, responded to this review

Dear John777077, Thank you for your comments. We have taken good note of your observations especially regarding the general aspect of the hotel and we are pleased to inform you that we are preparing a full renovation in the near future. Meanwhile there is no reason at all for any inappropriate conduct. All are well trained to provide the appropriate... More

USA
Top Contributor
216 reviews 216 reviews
162 hotel reviews
714 helpful votes 714 helpful votes
4 of 5 stars Reviewed February 2, 2014

On a normal review, I would not give this hotel a single star. It is truly overpriced, not very well taken care of, completely worn out and not that comfortable. But this is Africa. I have been to almost every country on the continent. The prices are very expensive for ALL HOTELS. Why? Because only tourists and business people stay... More

Was this review helpful? Yes 4
Stephane E, Director of Sales at Le Meridien Douala, responded to this review

Dear Larry8241, Thank you for your review. We are pleased to note that you appreciated the safety measures we take at Le Meridien Douala. Like in many other places our city is unfortunately vulnerable to minor risks like thefts, etc. and our security measures have helped keep all of such away from the Hotel. We stay continuously vigilant that all... More

Lyon, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2014

Very good quality hotel. Clean rooms, friendly staff, secure and great food. I will always choose this hotel anytime I come back to Douala ! The pool is very well kept and the pool staff really look after you. Thanks for a great stay Le Meridien.

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Stephane E, Director of Sales at Le Meridien Douala, responded to this review

Dear simonpilot, Thank you for your comments. Our team at Le Meridien Douala is glad that you appreciated our welcome and service and that you enjoyed the food. Indeed we spare no effort in going an extra mile for you during your stays. Like each of our valued guests you are most welcome to renew your feedback on your experience... More

Algiers
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 18, 2014

Don't expect the same experience you'll have on other Le Meiriden brands! Good points: 1. Food is excellent, you should try local flavors 2. Breakfast is good 3. Staff welcoming and nice Bad: 1. You don't feel like in Le Meridien: architecture, design, mood ... 2. Rooms are comfortable enough, but not as good as "Le Meridien" with lack of... More

Was this review helpful? Yes 1
Stephane E, Director of Sales at Le Meridien Douala, responded to this review

Dear Imed_DZ, Please accept greetings from Douala and many thanks for your comments. The team at Le Meridien Douala is glad that you appreciated our welcome and that you liked the local cuisine and new breakfast. Please note that we are preparing a general renovation scheduled to start in a few months. No doubt the changes we are planning will... More

Bangalore, India
2 reviews
3 of 5 stars Reviewed January 13, 2014

Stayed here while on a business trip, the rooms are not very tidy, sheets are not changed despite reminders. Internet is pathetic, was able to catch a signal only if i sat next to the door.The TV did not work the entire time i stayed there.The buffet breakfast does not have much of a variety, although the chef did try... More

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Stephane E, Director of Sales at Le Meridien Douala, responded to this review

Dear SwathiSarah, Thank you for reviewing our Hotel. We sincerely regret that you experienced some discomfort during your stay at our hotel. We have very clear procedures regarding room tidiness and a series of measures to reinforce these are being implemented this year. There are no exceptions here and our staff is trained continuously on this. Please be assured that... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 10, 2014

the worse deal for your money by far . you pay $250 for very poor room without breakfast everything so expensive and doesn't worth . my advice stay away from this hotel the owner need to understand he cant charge such prices for poor rooms, expensive food , without gym .

Was this review helpful? Yes 1
Stephane E, Director of Sales at Le Meridien Douala, responded to this review

Dear Noyhazan, Thank you for your comments. We are sorry about the discomfort you seem to have experienced. In line with our standards we are vigilant that all our guests receive the best treatment for what is charged. Please note that we are preparing a general renovation scheduled to start in a few months and evaluating different options to add... More

Istanbul, Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 of 5 stars Reviewed December 18, 2013

We had travelled for business this otel was badly room dirty and smell bad. Bitches Everywhere breakfast very expensive 20 euro and poor my notebook was stolen room prices 250 Euro but No service. Be carefull about water. Because water in room was Tello'na color

Was this review helpful? Yes
Stephane E, Director of Sales at Le Meridien Douala, responded to this review

Dear Ozan D, Thank you for your comment. We sincerely regret that your last stay at our hotel did not go well. We are very vigilant that all our rooms are maintained in the best condition. Any exceptional incidents with the state of any room and water supply are handled urgently. Our staff is trained continuously on this. We are... More

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Additional Information about Le Meridien Douala

Also Known As:
Le Meridien Douala Hotel Douala
Le Meridien Douala Hotel
Douala Le Meridien
Address: 35 Avenue des Cocotiers | PO Box 3232, Douala, Cameroon
Location: Cameroon > Littoral Region > Douala
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 21 hotels in Douala
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Le Meridien Douala 3*
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