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All 21 Douala hotels

Ibis Douala

3.0 of 5 Hotel   |   Rue Pierre Loti, Bonanjo, Douala BP 12086, Cameroon
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Ibis Douala
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Ranked #4 of 21 hotels in Douala
A recent review
3 of 5 stars Reviewed February 5, 2014
LaurentHK29 Hong Kong, China
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120 people have reviewed this hotel

Traveler rating
    4
    43
    53
    17
    3
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6
8
27
90
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 5, 2014

I was in Doula for a business trip, and the hotel match this kind of trip. I will not recommend it for holidays. It's looks like a classic Ibis Hotel but a bit old. The management at the desk is not good, they treat customers as their friends. Rooms are correct and clean, but the Internet is terrible. The restaurant... More

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Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed January 27, 2014

Nothing special. Staff were great on check in really fast and efficient. Double check what your paying for when you sign out. A few of the lads had a lot of extras added on that they never had. Modern and spacious with a nice pool. Rooms small and dark. Good for an overnight stop but thats all. You get free... More

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Wilmslow, United Kingdom
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 9, 2014

This hotel seems to have got it right in Douala were so many have got it badly wrong, service is quick and efficant with happy and helpful staff. The buffet is good quality and there is lots to choose from, good prices and a nice little pool area to take dip. The rooms are very clean and of good size... More

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Bruno B, Directeur général at Ibis Douala, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Douala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. More

1 review
3 of 5 stars Reviewed December 22, 2013 via mobile

Stayed in the Ibis on business with a group of 8 collegues for 10 days. The bar ran out of beer and wine every evening around 9pm (whether this was poor stock management or an excuse to close early is undecided) also on a Sunday afternoon while we were watching a Premiership football match in the bar/lobby area with a... More

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Beirut, Lebanon
Top Contributor
58 reviews 58 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 5, 2013

This was not my first time in Ibis Douala Hotel, i was there in 2009. The Hotel has been improved since my last stay in 2009, yet further rennovations could improve ones stay better. The location is not ba, pretty close to the airport, next to the Hotel there is s minni grocery store where you can shop for your... More

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Bamako
1 review
4 of 5 stars Reviewed November 23, 2013

I wish if IBIS all over break some monotonous way of giving services and try to be more people friendly like any standalone hotel in the big cities. In short more human touch is required. All the best.

Review collected in partnership with Accorhotels.com

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Port Harcourt, Nigeria
1 review
3 of 5 stars Reviewed November 16, 2013

The hotel is not too bad. Had a fast check-in. bed and bathroom was ok since I was transiting and only there for a night. There was no hot water and when I complained, i had to wait 2hrs to get hot water running in the bathroom. The room was soooooooooooo cold, i thought i was in Alaska. I was... More

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Holland
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed July 19, 2013

Quite simply this is a pretty poor hotel, even by Ibis standards. If I were someone from Ibis headoffice, I would certainly pull the plug on this place. Here is a breakdown. Check-in- staff are unfriendly, and simply hand you your key. No telling you where the elevator is, where the breakfast is served, what times its served etc etc.... More

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Bruno B, Directeur général at Ibis Douala, responded to this review

I note that you're not much travelling outside Europe And North America. Your references are those of countries developed. In these countries, the electricity and internet working properly. Not here. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. More

Cape Town Central, South Africa
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 18, 2013

Stayed for 1 week at the Ibis on business. Standard is well below the Meridien in town, but that is reflected in the cheaper rate. Rooms are small and basic. Restaurant has a very limited selection. Staff very friendly. Small, but nice bar area. A gym would have been nice.

Was this review helpful? Yes 1
Dublin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 3, 2013

OK it's an Ibis. It's not 5 star but it is clean, comfortable and safe. The a/c works and the food is fine. Breakfast was busy but they make lovely omelettes to order. Check in was quick but check out was ultra slow. The pool area is nice if a little small. I would have no problem going back there... More

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Additional Information about Ibis Douala

Also Known As:
Ibis Douala Hotel Douala
Ibis Douala Hotel
Address: Rue Pierre Loti, Bonanjo, Douala BP 12086, Cameroon
Location: Cameroon > Littoral Region > Douala
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 21 hotels in Douala
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Douala 3*
Official Description (provided by the hotel):
The Ibis Douala hotel is located in the centre of the Banajo business centre and 5 km from the Akwa theatre district. Free shuttle service between the hotel and the airport 7 km away. Offering all the amenities of a higher class of establishment, the hotel has 160 air-conditioned rooms and a meeting room for organising seminars and conferences. You will also find a restaurant, a bar open 24/24, a terrace with a swimming pool and closed parking, free and guarded. ... more   less 
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